Based on 99 opinions finded in 1 websites
Based on 99 opinions finded in 1 websites
Nº 2415 in 3448 in Manchester
Nº 299 of 412 Other cuisines in Manchester
Opinions
Had an 'Afternoon Tea' voucher as a present, and went into Manchester deliberately for a day out and to enjoy this. Shutters were down and empty.
427427 . 2019-02-05
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I have visited Druckers on several occasions as it's one of the few Coffee shops that are located within Manchester Arndale. Unfortunately it seems to be less inspiring after every visit.
Wayne R . 2019-01-15
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My good friend Julia stopped off in here a few months ago and recommended it, have to admit I did try my usual, the M&S; cafe but it was choca, I'm really pleased I did as their service is excellent, very helpful and insisted bring my order to my chosen table, really enjoyed my Gateau and Latte, thanks so much Milli Small xx
Milli S . 2018-12-06
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While on a shopping mission (impossible?) to Manchester nipped in here for a snack and a break.
Podginator . 2018-11-26
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We arrived in Manchester and went to the Arndale Shopping Centre We found Drinkers Great coffee (not to strong) Three cakes Ice tea Nothing to much trouble Great staff A pleasure Dickie :-)
Rdelawn123 . 2018-11-18
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I decided to pop in for lunch prior to going to the National Football Museum.
DonaldM739 . 2018-10-14
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went for afternoon tea and we were pleasently surprised to have warm food inciuding warm scones.Plenty of finger sandwiches and enough cakes to allow us to take a few home,all in all a very nice lunch.
larry s . 2018-10-03
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We had a Groupon voucher for this Afternoon Tea. Excellent Service, Lovely food, (Sandwiches, Scones with Jam and Cream, Cakes, and Two pots of tea. Special Mention to Emma great Customer Skills and went the extra Mile.
4Symbols . 2018-10-01
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Had the cakes there and it was terrible. Coffee and tea were acceptable. Having said that, how bad can tea be. Self service counter style place. Took a while to get our order in and it was served fairly quickly. But the disappointment of the cakes spoilt our visit. I suppose this cafe is good if one needs a place to sit for a while when tired from shopping.
mrctlim . 2018-09-26
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Estuve con mi amiga tomando el afternoon tea. Tanto el té como los alimentos estaban muy ricos. Había una cantidad aceptable. El trato de los camareros era bueno. Si tengo que poner alguna pega serían dos: 1. que no hay aseos 2. Mi amiga es alérgica al pescado y un tipo de sándwich llevaba salmón. Le pedimos que de los 2 de salmón pusiera sólo uno y que el otro lo cambiara por cualquier otro sabor, pero se negaron a hacerlo. Por lo demás nos gustó bastante.
d0riap . 2018-09-15
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You would think to be in such a prime spot that this cafe would put more effort into its decor/ facilities/ staff and overall hygiene?
Sketirl . 2018-09-05
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Oferta = Ciabatta, pastel y bebidas calientes. Que se había acabado de vegetariana bocadillos tan encantadora mujer counte Lee (miembro del personal) me hizo un cálido de pimiento rojo, queso Quiche y generoso, en vez de francés vestidor saiad! Muy servicial, sonriente y una agradable experiencia v sola. Es un lugar fantástico para descansar en el centro de comercial Arndale, limpio, tranquilo, ideales para leer, observar a la gente, amigos wifi o reuniones. Sin duda lo recomiendo a los recién llegados a la ciudad.
Zozylou . 2018-08-10
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Yo estaba deseando una delicia, lo que me dieron fue una pequeña olla de té aceptable (incluso de que hubiera lucha fallaran una bolsa de té) y una tarta que estaba bien, pero nada especial, especialmente dado el mayor precio. Coca Cola y magdalenas de mi hijo también era Bogotá - El nivel justo. El personal trabajó en su propio ritmo, lentamente, no había nadie delante de nosotros pero aún así tuvimos que esperar para ser servido. No hay aseos en una cafetería grande no es buena. Hay sitios mucho mejores que este.
smh1302 . 2018-08-05
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Esta pastelería ocupa un unidad grande de esquina en el piso superior de la Arndale y puede mirar atractivo. Llamé por un café y un sándwich, pero a pesar de ser mediodía sólo había 2 personas manejando el lugar - preparar sándwiches, que sirve bebidas y pasteles, sacar dinero y limpiando el piso, así que sí, el servicio era lento.
JanetC2029 . 2018-07-31
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Me and my boyfriend used a groupon for afternoon tea here on Saturday 19th May. We have been here before some time ago so hoped we would enjoy it. Sadly it wasn't the best afternoon tea we had ever had, we arrived and the place looked like it needed to be updated and cleaned plus there wasn't many people in there where as it used to be very busy and barely able to get a seat. When we got in there a nice lady brought our teas over, sadly at no point did anyone ask if we had any allergies etc so this was a concern (luckily we dont have any). When the afternoon tea was brought to the table we weren't told what we had been served it was simply placed on the table and she walked away. The food was average at best wasn't the best selection the best bit was the tea. There were no facilities in the place either which I found ridiculous. Safe to say we wont be going back anytime soon.
Kristina F . 2018-05-20
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Utilizando un cupón Groupon té de la tarde y llamé a mi marido en festivo el lunes. El servicio no era excelente, pero el personal era muy agradable y acogedor. Las bebidas y la comida nos trajeron enseguida y el surtido de sabrosas delicias era impresionante, más té por 3 a 2. Mis favoritos: el mini horno sabrosa tartas, (en la pastelería fabulosa liberar boca y deliciosamente sabroso), y la mini-chocolate eclaires. Sin embargo favoritos de mi esposo eran diferentes, porque realmente era muy, muy bueno.
Catherine J . 2018-05-14
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Donde empiezo, parece muy anticuado y sin duda necesita una actualización. Alfombras de cinta aislante suelto y no es muy ordenado. El personal es aún peor, me sentí como un inconveniente para ellos, ya que prefiero hablar de tonos y los miembros del personal sobre sus compañeros. No volvería, las tartas eran claramente congelados, ya que tenían la condensación en la cual debo añadir que no tengo problema con simplemente no hacen evidente. Sin duda no vale la pena - Necesita reformas profundas y un cambio de personal!
louisejomer . 2018-05-11
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Afternoon tea came very quickly and was beautifully presented It also tasted amazing!! (we requested pescatarian sandwiches and they were very accommodating) Staff were so lovely and friendly Definitely recommend this place and hopefully we'll be back soon
tree270 . 2018-05-03
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My friend and I had afternoon tea with a groupon voucher, I can't understand the negative reviews as the staff were lovely and very helpful as my friend has a nut allergy. We were offered a box for the cakes we did not eat, and overall it was a very nice experience.
Pat C . 2018-04-18
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Bought groupon voucher . Fresh sandwiches. Delicious cakes.nice atmosphere. Very friendly staff. Bought another deal since . Can’t wait to go back and treat a friend
mw196905 . 2018-04-12
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Purchased an afternoon tea with 4 slice cake takeaway. Staff were lovely, polite and professional (especially the lady with the dark hair who welcomed us with a lovely smile and then went out of her way to bring me the cake i wanted which had previously sold out)
Amanda S . 2018-04-08
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Went here today for lunch. Ordered some cakes and drinks. To which the cakes were dumped onto plates and slide to me across the counter. One of the cakes was served with a piece of lettuce in the icing, staff were not impressed when I asked could it be changed. We then asked for glasses and ice to go with our cold drinks as they were served to is in glass bottles. After a long wait, and having to ask a second time, we were given two glasses, one with ice and one without, apparently this was due to them having no ice left! Even though the two customers after me both got ice in their drinks. One of the glasses given to us still had what looked like chocolate milk from a previous customer. I asked for a clean glass to which I received a grunt from the staff, I said to leave the glasses and decided upon straws as they were probably cleaner. Not only is this place filthy and dated, the staff need some training on customer service and general manners. No apologies were given. Bad decision to go there, I dread to think what the kitchens are like, if the areas that customers can see are so poor. All staff need a lesson in customer service and how to smile!!
465nicky . 2018-03-30
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Went for lunch, other reviewers have mentioned the dated interior but it’s truly awful. It would be better if it was cleaner and the staff a bit more cheerful- they look like they’d rather be anywhere else than there.
SohPieRobBit . 2018-03-26
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Me and my husband went to Manchester branch last weekend after I purchased a coupon off Groupon for £15.20. This included afternoon tea for 2 and 4 x cakes to take away extra (which they usually sell for £8.50). I have to say, it was probably the nicest one I have had to date and I have been to quite a few fancy hotels. The staff were extremely helpful, the food was fresh and plentiful so much so that we could not finish all of our cakes, so the staff member asked if we wanted them boxing up to take away - which we did. After the pot of tea ran out, they said to come back for extra hot water to top up but when I did, she made a brand new fresh pot of tea. I for one will definitely go back and I cannot recommend enough.
Michelle010309 . 2018-03-08
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Well this has to be the worst place I've had a coffee ever, Firstly the place looked a little dated...
Kevin P . 2018-03-04
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Oh dear, what a terrible disappointment. 5 colleagues met for coffee & cakes on Saturday at 5pm...plenty of empty tables....
chulsk . 2018-02-04
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Went yesterday to have afternoon tea with my sister after having bought a £12 Groupon voucher. Didn't pre book as...
Janice L . 2018-01-30
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Left hanging about whilst staff joked about. Ordered the Honeycomb chocolate slice, this was beautiful, moist & full of flavour....
rolyrat123 . 2018-01-30
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Appauled purchased a groupon voucher and travelled from warrington to manchester to have afternoon tea with my daughter reached there...
Un miembro de TripAdvisor . 2018-01-28
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We went to Druckers today with a Groupon voucher for afternoon tea... a gift for my birthday. The cafe was...
5158 . 2018-01-28
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We visited for a Groupon Afternoon Tea. When we arrived at the counter an employee was stood there, doing nothing except staring into space and completely ignored us for a good while. When she finally acknowledged us we weren't asked if we had any dietary requirements but she did offer to bring our tea over to us. This was duly brought to our table on a tray and put on the table on the tray - she then walked off leaving everything on the tray. There was no sugar. When the sandwiches and cakes arrived they were placed on the table by the waitress and she then went to walk off. I had to ask her to explain what was on the stand. She told us which sandwiches were there and then walked off without telling us about the cakes. We were then left to it with no-one coming to ask if everything was ok. Food was ok, nothing to write home about, only one tea bag in the small pot and very very poor customer service. I would have complained at the time if there was anyone remotely interested in our visit and we were also concerned that they would offer us a voucher to return! Won't be back again.
michrichardson . 2018-01-17
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First time ever that I have done Afternnon Tea...was a special offer on Groupon..went with my Mum..we both really enjoyed...
jeanette71 . 2018-01-17
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Great service and great food, would recommend highly this for a great light lunch. Service was fast and courteous
David K . 2018-01-05
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Came here with my elderly mother for an afternoon tea cake, the staff were very friendly, in particular the lady from Birmingham, who offered unprompted to carry our food and drinks to the table. Such a refreshing change. Will definitely be back again.
SarahB2803 . 2017-12-22
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Christmas shopping trip to Manchester Arndale, the highlight was a nice afternoon tea at Druckers in the Arndale,we were with friends and we all enjoyed the lovely sandwiches and cakes, plus the scones with cream and jam, and a good pot of tea, plus as many refills as you want, not the poshest place, but good value.
everon2013 . 2017-12-22
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Had a groupon offer for afternoon tea . Could not fault the food & plenty of tea . Staff were pleasant & helpful . The downside of this establishment being no toilet facilities!!
Smartcarolynn . 2017-12-19
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We had cspacino coffee and tea with scron and strowbery gatau slice. All tasteed lovely. The service was excellent.
bobby b . 2017-12-18
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I popped in here during a shopping day at the Arndale Shopping Centre. Quick service, food was nice, and the atmosphere was lovely. I would recommend.
Tigeriffic69 . 2017-12-03
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Called in on a Thursday afternoon about 2:30pm so well after the lunch time rush. Most of the tables needed clearing and cleaning but the staff were far too busy chatting behind the counter. The place has really gone downhill and now looks very tired and unloved. Biggest gripe is there are no toilets provided for customer use and the notice informing you of this directs you to public toilets that have now closed due to the refurbishment of Halle Square. Very poor experience all round and I will definitely be avoiding this place in the future.
Steph_James10 . 2017-11-23
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Went with my partner and our daughter for lunch , I bought a voucher of group on and it was worth every penny! Friendly staff great selection of cakes coffee refilled regularly. Would buy again for a gift and would defiantly return.
yorkshirebuzzmands . 2017-10-29
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went here on a voucher deal and must say it was excellent,we had a cheese and ham Panini and two cakes which were lovely.I would deffo go back the staff were very good and overall an really good tasty mid afternoon treat
albefuiraman . 2017-10-17
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Used a groupon voucher which gives value for money. The place though is very depressing and extremely dated, I remember it being the same years ago, dark and dismal. The cake and coffee were good and the staff friendly enough. It seems to attract an older clientele, in no way is it trendy or appealing. Wouldn't use it again unless there is another offer.
elsa231 . 2017-10-15
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Staff friendly enough and coffee was a decent standard. But this place could do with some updating abit dated, and not that clean the coffee making area looked old and tatty other wise wasn't that bad.
freddyManchester . 2017-10-12
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Had a lovely afternoon tea here today, unlimited tea and coffee as well , I had afternoon tea at the cloud bar in the Hilton in July and I must say that the one st Druckers was soooooo much nicer than the Hilton
Jane H . 2017-09-28
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Had a lovely afternoon tea with a voucher but full price is still very reasonable. I told them that I was a veggie & they made sure there was plenty of sandwiches, scones & cakes for me to eat, even remembering to point out the one thing I couldn't eat. The sandwiches were tasty especially the hummus ones, also plenty of variety in the cakes, something for everyone. Afternoon tea also includes unlimited tea or coffee. A good atmosphere with very friendly staff. I have been before for lunch & can recommend this place for its lovely variety of sandwiches & cakes.
Barbara H . 2017-09-02
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First thing you notice is the shutter that has been bust for months. This sets the tone for a really dire place which is badly in need of a refurb. The tables all appear to be wonky and the place has a darkness that isn't welcoming. Its busy because of its location, that's all, it cant be for the scones and teacakes which are left exposed and often stale (and why does the customer, not only in this place, have to butter their own toasted teacakes? It cant be due to "Elf & Safety" so is it because staff are too lazy? The toasted sandwiches are piled up in the display cabinet and whatever the management think, they don't look appetising.
StanleyBumfluff1 . 2017-09-01
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Hd a lovely afternoon tea and staff were very nice and friendly, overall great and love to visit again
MohammedTawhid . 2017-08-21
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Heart of the Arndale centre. Bought the Groupon panini, cake and coffee voucher. Staff friendly and quick. Had a cappuccino, bacon mushroom and cheese panini and black forest (see photo) - nice meal overall. No criticism at all. Will buy again.
mikeb49379 . 2017-08-20
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Visited druckers this afternoon. My friend gave me a gift voucher for afternoon tea. On arrival, we stood waiting to be attended to. The staff seemed very disorganised and one young lady was very vocal as she told her colleagues she was fed up and couldn't wait to finish at 3 pm, customers do not want to listen to unhappy staff as they are queuing to be served, it was uncomfortable to say the least. We were told we would have to wait half an hour even though we had booked, however, we were served our afternoon tea about 10 minutes after being seated at our table. The food was lovely though, several assorted finger sandwiches, a miniature quiche, cream scones and delightful little cakes of which we ended up taking some home as we were full! We also got to choose 4 slices of cake to take home. Would have been great had the staff been trained a little better and the place had been a little cleaner. There was some splash marks down the wall and tables hadn't been cleared properly. Probably won't visit again unless for a take out piece of cake.
Susan C . 2017-08-16
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Very badThe coffee awful asked him to change it three times.... third time it was cold and cups are dirtyVery lazy and bad staffNot happy at all
Tareef N . 2017-08-07
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The place is very tired, wonky chairs and tables, it needs a refurbishment, wasn't clean, the food we had very average, coffee was luke warm.
Patricia J . 2017-07-21
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Purchased the groupon £12 deal, delicious fresh sandwiches and cakes and scones would definitely return!
Julia F . 2017-07-20
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A very nice Café with a great range of Patisserie always a Treat !The Café is Clean and tidy but the opening time could be a Tad earlier they offer other than cakes , Panini, Sandwiches as Tea Coffee and soft Drinks.But for me it is the cakes not good for you I hear you say but to me lovely.
Ian4379 . 2017-06-30
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Delicious cake but coffee could do with being a bitter hotter. Very surprised that there were no toilets in the place had to go out into the shopping and down a flight of stairs to go.
cmcathymac . 2017-05-16
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I went into Druckers today(3/4/2017 @ 18:30) in Manchester Arndale to buy a Birthday Cake. The two young men who served me were beyond helpful, both were so polite and nice and it really stood out ! Its rare to find that type of genuine customer care, so thank you very much guys :)! Just wanted to thank them and let their amazing customer service be known !Thankyou!!
customer3003 . 2017-04-03
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While visiting we came across this cafe it was very large & near to the escalator in the centre. It was very clean & the window / the shop counter was well presented. Although, there was not many customers present considering it was late morning.We could not complain about the coffee & very delicious cakes but disappointed with the attitude of the staff. They appeared to be demotivated there was one serving but the other sat among us in the cafe. I realise they had few customers but the appreance/ attitude of staff gives off a great deal to customers.
Linda S . 2017-03-09
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My partner and I fancied some coffee and cake, we walked past and thought we would give it a try. The experience was extremely poor. There were a few girls behind the till and 1 man who was extremely rude. When it came to serving us the coffee, he slammed down the supposed latte which I order but got a cappuccino, the Americano was like a very watered down cup of tea and the cake was awful. We paid, sat down then walked out as the cakes were so dry and the drinks were not what we ordered. The overall experience was awful and we will not recommend this place to any body.
Sarah G . 2017-03-05
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In a time where we are spoiled for choice when it comes to coffee and cake, this cafe is just poor. Firstly, contrary to the name, this is NOT a Viennese patisserie, as it sells absolutely nothing Viennese (or Austrian), or anything close to resembling continental patisseries. As much as I hate to say this, but even mass-franchises like Costa or Nero sell better pastries than this place. Seeing as Arndale has such a large choice of places for coffee and snacks, I would recommend any other place than this. Worse than that, our coffee was clearly burned. My companion could not even finish the espresso because it was just terrible. My cappuccino was average at best, with burned, bitter coffee. Just awful - never again.
nijh L . 2017-03-01
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Excellent hot chocolate with 4 large marshmallows on the side with real whipped cream on topA meal in itself!Gorgeous would visit againFriendly staff too
Julie F . 2016-11-22
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We needed a quick refreshment.Coffee with hot milk, scone, clotted cream, jam and butter is £3.30. A large coffee with a blueberry muffin made the bill £7.75.Not bad at all and the coffee was very smooth as opposed to some places. who serve bitter coffee. Very pleasant member of Staff serving but whilst other Staff appeared, they were slow to clear the tables.Will return!
James B . 2016-10-31
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Perfectly nice, maybe a little pricey for the jacket potato meal. Always friendly staff, speedy service. Clean and nice. Great for a quick lunch.
swampduck . 2016-10-10
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My mum and I regularly visit Druckers in the Arndale. The Manager is always a nice chap and seems to be able to have a system with his staff that serves the customers in a very efficient way, even when really busy. This is not the case in quite a few other cafes around. Always a pleasure. ☕️X
Yatesyg . 2016-09-17
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My children and I visited Druckers cafe. the service was fast and efficient. the cakes, sandwiches and drinks were fresh and the staff are friendly. I enjoyed my welcome stop.
dee p . 2016-05-28
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Visited with my daughter in laws including small children for afternoon tea. Lovely ! All nicely prepared fresh sandwiches along with fresh scones and little cakes presented on a cake stand. Fab value for money. Staff were pleasant and helpful. Lovely spacious cafe ideal if you have pushchair . Nice and clean. Decor pretty basic but would not put us off going. Ideal to stop for lunch before going shopping
Karen L . 2016-03-23
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When I go shopping I like a good cup of coffee & a nice cake & this cafe was ideal. The service was fast & efficient the inside of the cafe was clean & tidy but the decor was looking a bit tired that was the only negative I had about this place
mary h . 2016-03-18
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Das Café befindet sich im Zentrum von Manchester im Einkaufszentrum Arndale. Die Auswahl ist zwar groß aber nicht sehr vielfältig. Die Kuchen schmecken gut, der Tee ist auch in Ordnung. Es ist ein Café, wo man sich eine kurze Pause während des Einkaufen gönnen kann, aber sonst nichts besonderes. Außerdem ist dort Self Service Y
Doktore . 2016-03-03
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Stopped in for a coffee mainly if I'm honest as it had no Q! Service was OK and drinks served quickly. My coffee was fine. Overall OK a quick pit-stop but nothing exciting and also for me, very warm and a bit air-less.
John1010uk . 2015-12-14
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Вкуснейшие пирожные и выпечка. При покупке на вынос цены дешевле. Мы ели на месте. Кофе тоже неплохой. Посетите - не пожалеете;)
MaxOrloff . 2015-12-10
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Happy to get a table during a busy late Saturday afternoon. The cafe had a nice atmosphere and we got served fairly quickly.
maskins . 2015-11-21
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Had a shopping day with my mum and thought id use my voucher . No problem gave my voucher to the staff member and was asked did we want our pot of tea now or when the food was brought out . When the staff member kindly brought our food and tea they said its free refills so just let them know as and when . The afternoon tea was so lovely and tasty i will definitely return . Me and my mum really enjoyed it .
minxycookie . 2015-11-19
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Called in with a voucher and had a pannini, large latte and large piece of chocolate cake, absolutely delicious, well worth the money, good service too and pleasant surroundings.
marmee095 . 2015-11-03
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OMG fab cakes but very filling, you may need to share unless you are mega hungry. You won't need lunch as well.We will always go back, it's a nice break from the shopping.
NikNokNoo . 2015-10-27
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Even though Druckers is in the middle of the shopping centre their afternoon tea was nice. My only complaint was that if you wanted coffee instead of tea you had to pay for coffee separately. I have had afternoon tea in other places, including The Midland and coffee is included with the afternoon tea price.
Matmat4 . 2015-10-12
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Sam and Charlotte are the best hot chocolate makers I have come across in Manchester. I would like to thank them both for giving me the luxury and the experience of quality hot chocolate. Sam and Charlotte are very pleasant and very considerate to my needs. Words cannot express my gratitude for their service.Lots of love, Belgian Hot Chocolate Girl :)
cocoplo . 2015-09-16
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Having eaten here several times I cant find anything to complain about, the staff are very friendly and helpful not to mention you can expect to have a friendly chat with them rather than just your average waiter and the food is above average for the price you pay, I will be returning here again soon. Reading through some of the reviews for Drucker's I find them very hard to believe and not true if you want a relaxing break in your shopping experience then here is the place to go.
John T . 2015-09-16
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Used here many times. Always enjoy the food slowly But! Surely little things have been going wrong and roll into big things!! Unfortunately this last Sunday will be my last trip!! The STAFF,! Obviously do not want to work. Have no customer service skills. They were all too busy chatting away to a young flamboyant male SAT on the tray counter. SAT on a food serving counter dirty bottom on a shelf designed for people's trays and food!! One of his audience (staff member) a tall, young, multicoloured hair lad had to keep coming from behind the counter to look into a mirror and bouffant his hair! All the time chatting louder and louder to the other seated chap! Mr multicoloured hair never even washed his hands just kept coming back and when!!! A customer could catch his eye! Serving them with his bouffanting unwashed fingers!! All this and tables that were uncleaned and set with used crockery and cutlry!! There are far too many people out there able/willing to work and it seems quite a few able to work, EMPLOYED but? Unwilling to do the job.
Christine M . 2015-09-12
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lovely food nice coffee , grandkids love to go there great choice of cake comfy seats no toilets which with kids can be a prob but great place
Juliekev1 . 2015-09-09
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Grand for a light lunch and you're never waiting too long. The soup here is gorgeous as are the cakes and the hot chocolates. They could offer a better rang of sandwiches in my opinion but that wouldn't stop me eating here
Irish L . 2015-08-20
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Buy an Amazon deal (2 for £12). Provides you with a panini+salad, cup of tea or coffee and a lovely slice of cake
Michael N . 2015-08-16
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Strategically located in Arndale centre. Cake and hot chocolate was very mediocre. Starbucks, Costa coffee and cafe Nero are all in a different league. It was a very 'okay' experience - nothing spectacular to sum it up. Bottom line: will not go back again
ganm . 2015-07-09
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It was the tempting display of cakes that keeps attracting me to this cafe, although I am disappointed they no longer sell my favourite cake - the Frasier. The best part of this cafe is the cakes, it is downhill after that. The service is below par. The staff are more interested in talking to each other than to the customer. When you find a table make sure it is stable, it is really awful eating on a wobbly table. I had a cheese and tomato toastie which had been premade and on display in the cabinet. it was heated up in a posh microwave oven. I was served salad, the toastie was dry and hard around the edges. They are slow at cleaning table. Overall, there seems a genuine disinterest amongst the staff.
fifipate . 2015-06-03
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We took advantage of the offer on Amazon Local. I felt like I should give a review, despite it not been bad or great it frustrated me. The staff were nice enough but clearly students who didn't really have customer skills. They just did their job to a suitable standard. No interaction. A bit like at a service station, you get your grub on a tray pay then it's the next customer. If they worked on this it would make such a difference.Another issue is the decor, it's okay, and could be lovely. It just needs a tidy. It's obviously been a while since it was last decorated (not to say the decor is old fashioned) it's just you can see scuffs everywhere, the carpet is looking a bit tired etc. Our scones with cream and coffees were nice enough. But if I was paying full price I'd expect a lot more from the staff. They're aiming for a patisserie Valerie style but fall short in a few areas. The biggest been service.
Neon787 . 2015-04-07
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I stopped off here with my mum after doing some shopping, the cakes looked lovely. we chose one each and ordered our drinks, i went for a hot chocolate with cream. the place was packed and slightly manky looking, and there was hardly any tables left. we managed to find an empty table only to find that it was leaning to one side. the chairs and carpet were full of crumbs. we brought our cakes and drinks over and the cakes tasted lovely. very filling almost too big to manage. the hot chocolate was a little disappointing. it had a large amount of whipping cream on it, possibly around 5 inches of it! as i used my spoon to take it off, i noticed it went into the cup around another inch and pushed the drink out of the cup. i managed to drink it but the cream was far too much and sickly. there are also no toilets in the place which is a bit of a pain, meaning you have to go to the public toilets in the shopping centre which are downstairs and a short walk away from the cafe
kirsteen j . 2015-04-04
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Very Nice cake. Terrible Coffee and non existent service from uninterested kids behind the counter. And the place could really do with a clean.
James H . 2015-03-29
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Visited whilst shopping the place was full and the delicious looking cakes drew us in. Very disappointing we unfortunately didn't have the cakes choosing savoury instead. Filled croissants £3.50 were tasty but luke warm and extra cost for salad £1.10 and 90p for coleslaw. We had 3 teas only 1 saucer. The staff were friendly enough but the place was untidy and pricey, disappointing won't be returning in a hurry :(
659ANGELAL . 2015-02-07
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Second visit to Druckers and generally impressed again by the food especially the salad that accompanies the sandwiches.Only comment would be that this is not the cheapest place to eat although the surroundings are good.
Northern_Baggie . 2014-12-10
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I decided to buy local so to speak and I was really disappointed with the offerings here. Everything is priced at the high end but this place doesn't cut it in terms of quality food nor quality coffee. First of all the coffees are priced at the top end, and yet they are poor tasting and this is just no good enough by a long way. I had a very poor tasting latte. I also had an almost tasteless breakfast roll (over £3) with bacon (and what was worse still was that the bacon rind was limp and soggy), it also had some egg & some Cumberland sausage. It was meant to be heated too but when served up to me it was still cold in the centre. In fact if it wasn't for the HP sauce it would have been very unpleasant indeed. I also had a fruit scone, which with the addition of butter, a mini jam and a mini pot of Cornish cream came in at £2.65. I could see the nearby Starbucks as I looked out of this place - it's just one floor down - and I regretted not going there as the comparable food there is far and away superior at the same price or less. But I won't make the same mistake again and I find nothing that would attract me back to Druckers. The two staff were friendly enough though.
Newryoneisback . 2014-11-25
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Called in for a cuppa! A hot choclate, cuppachino's, a and mocha. Few people in there, so seating and service not a problem. Toasted tea cakes - really big ones!, carrot cake - moist, slighlty too much cream, but very nice snd an almond croissant.....all so delicious. Good selection of other cakes, and toasties. Glad we popped in. A real change to the usual high street chains. We enjoyed.
magnwn . 2014-10-28
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I popped into Druckers on a recent visit to the Arndale. My friend wanted coffee and cake and as I'd never tried Druckers we decided to pop in. She's been to the ones in London a few times and said the cakes were yummy. She was correct, huge portions of cake and a lot of choice but no so good on drinks. I ordered a hot chocolate with a shot of caramel but couldn't taste the caramel at all as the barista only put half a shot in. I paid for it so should have got a full shot! I heard her say to another barista 'I'm just putting a bit of syrup in these'... Hot chocolate was also made with powder and water- not steamed milk like it should be.My friend had a mocha which looked very watery but she said it was 'ok'. I'd definitely visit again for the cakes but not drinks. I will be staying loyal to Costa!
LO041 . 2014-10-12
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Went here for a cuppa. Service was minimal and decor was a bit strange with an odd choice of blue carpet.
joxlee89 . 2014-04-22
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Shopped out, well I was, needed sugar, after seeing the display of CAKE in the chiller, Druckers fitted the bill.Couple of cups of coffee and a piece of Double Chocolate cake to share and we were set up.Coffee OK, could have been a bit stronger, but the cake, to pinch a term, it was 'delish'!None of your nasty butter/sugar filling, lovely smooth chocolate paste, crunchy chocolate flakes, not over sweet, very, very nice.All for under a tenner!
Geepster . 2014-04-20
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Went for a cake and a brew with the family on a Saturday lunch time. A great selection of cakes all huge but at an amazing price £3.10 for a lemon cheesecake (the lady did say if we didn't finish it we could come and get a box to take it home alas we finished it ) between us we had cakes and quiche and all were very nice and very well priced. Service was good and a nice atmosphere would definitely go again. Also I am now ordering a birthday cake from them :-)
NED180 . 2014-03-24
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First time visit on Saturday, although it was busy it was not a good start that when I mentioned that there were no trays at the counter, I should go and get some myself. However the food was good, the lemon cheesecake was too rich and I couldn't finish it. I would go again but would avoid the cheesecake!
waldorf53 . 2014-03-23
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Druckers is always somewhere I go when out shopping. It's a bit different to your usual places for a sandwich, drink or a cake. Do nice filled croissants and the cakes always look good. Drinks are always served nicely. It's a nice and spacious and there always seems to be somewhere to sit.
MysticManc . 2014-01-03
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Always pop in to Druckers with my daughter, hubby & sons, the service is great & the staff are friendly & efficient. Love the filter coffee here & they have a great variety of cakes & make cakes to order for special occasions. Wifi is available & good location in Manchester Arndale.
Nigat Y . 2013-12-26
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I have eaten at Druckers many times, mostly with my Mother, we are always given a warm welcome by the friendly staff, they. The cakes and pastries are absolutely delicious and very filling.
Alison B . 2013-11-26
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Ordered skinny latte and Americano - both hot and well made, presented well.Good service, friendly and helpful.Comfy seats.Similar Price of other coffee shops
ballfamilystoke . 2013-05-11
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I loved Drucker's! I'm definitely a coffee and cake kinda girl though, so this place definitely was for me! It's not too cheap, but definitely worth every penny. Whenever you're looking for a nice place for a lunch date or a coffee and cake, look no further, drucker's is a MUST.
Honey B . 2013-04-30
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My partner and I visited Druckers last Saturday whilst staying in Manchester. We had had a busy day shopping and were fed up with trailing around looking for a cafe that didn't resemble a Wimpy bar (if you're old enough to remember them - formica tables, predictable menus, that sort of thing), when we came across Druckers. We had been trying to find a more traditional kind of tea shop really - showing my age again - but decided we had searched long enough and at least Druckers looked clean and bright.Am I glad we looked no further? My partner had a scone and pot of tea and I, eventually, settled on a delicious lemon gateau and a yummy hot chocolate topped with cream. It took me quite a while to make my choice as everything looked absolutely gorgeous. Next time we are in Manchester we shall definitely go straight to Druckers when wanting a snack. The food was excellent quality and the price fair.
Relaxed33 . 2012-03-10
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Considering that Druckers is slap bank in the middle of the Arndale - it does not fleece its Customers and charges a reasonable price for all the goodies it sells! The cakes are a treat and the toasted croissants are nibbiliscious... only problem is it's not big enough as the tables fill as soon as they are emptied and on a busy weekend they have a very brusque trade.Staff are well trained and are polite and very conscious to customer care - yesterday after having to wait for three "young ladies" to each pay for a scone an a cup of tea SEPARATELY (on a debit card!) our coffee had been standing fro a few moments longer than normal and they swept it away and made us a fresh one - they go the extra mile!
paulnpaula . 2011-11-28
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