Grande Maison Restaurant in Richmond upon Thames

The tikka masala was horrible today. Hardly any taste, and way more sauce than chicken. It was also very watery, when I mixed my curry and rice together there was a big puddle at the bottom of my bowl! The food was also cold when it arrived (all of it) and the chapatti was soggy. Couldn’t even bare to eat it as it was all so soggy and watery and tasteless. Not sure if it’s different chefs as I’ve ordered from here before and it’s been fine but I definitely won’t be ordering again

We went here as a family on a Sunday for lunch, the 4 of us ate in the bar ordered at the bar and were shocked to find we were charged 10% service charge for eating in the bar, which is separate from the restaurant, apart from bringing our food to our table I don’t know why we were charged this service charge for as we did not receive table service.The roast dinner we ordered at £21 each for myself and my partner was exactly the same size portion as my sons child’s roast that cost £8.50, when we complained to the manager we were told ‘to order a kids portion next time to save some money’, lovely customer relations, we were told that this is a chain. The place is always empty now we see why, the service is shocking, there are flies everywhere. We will not be returning to this profiteering extortionate bar again.

I ordered a burger from here and I then noticed the absolute filth behind the glass counter where the burgers are kept.. shocking

Great food great price and nice atmosphere.

The food was classic Italian though not in an old fashioned way. All dishes were attractively presented and most importantly everything was cooked just right. Service was great and we had the good fortune of a table with a view over Bushey Park which was magical. Service was excellent.