Grand Village Imperial in Cherwell

Came here for a family meal Ordering process not explained and drinks took forever to arrive. To order food you put ticks on boxes and give to the waiter Quite compact inside very little room around tables bit overcrowded for me Food was ok if a little over sized (lots of waste!!!) Food arrived as it was ready although we had ordered separately- but it was just placed on the lazy Susan regardless and not announced what it was Staff quite snappy and rude - as someone else has commented on another review - staff bark at you to make space rather than take away dirty plates etc first Was ok - pricey for what it is Don’t think I would return - I’ve had better !!!

Very busy when we visited but no reason to treat us with such insane rudeness. We were shocked how bad this place was given the hundreds of good reviews. Cost us £200 for 3 people and my food was inedible. How can authentic Chinese people get Chinese food so wrong? I've never tasted such bad spring rolls and 'noodles' that tasted like cold, hard wires. Not even proper service as you ring your meal with a blue pencil on a paper sheet. No warmth, no appreciation. Felt chaotic. Avoid.

Iv been wanting to visit this Chinese restaurant for a while as its next to a gym I used to use, iv never been so disappointed and underwhelmed, the service was very poor I had to ask someone for my friends to be served drinks, menu was confusing to order. When the food finally came we were rudely barked at create space! . I need space I need space was rudely said to us amongst the other rude gestures and comments I didn’t enjoy the meal at all apart from the lovely company of my friends. It’s such a shame because the restaurant its self is pretty and has lovely seating just rude staff and not very nice food.

We had a fantastic experience here and were very well looked after! Booked a table for my Mums 70th Birthday! Service was excellent! The food was amazing! The restaurant is clean & tidy and looks great with the decor! Cant thank the staff enough for making it a Birthday to remember! Will be coming back and recommending! Thanks GVI!

Great authentic food and extensive selection of cocktails. Tasty food and friendly staff who made my partners birthday meal very special.

The food was amazing served hot and quickly however staff were unfriendly and rude and ignored my friend when asking for another drink will unlikely visit again but if I do hopefully it’s a more enjoyable experience

We were a family group of 6 for our son's birthday. The service was superb right from the start; very attentive and light hearted without being over-bearing. Drinks were served, including a cocktail, the fruit in which was a work of art. The food was first class with generous portions and, although it was a Monday, we were able to get a portion of the crispy pork normally only served on certain days of the week due to the preparation time involved. The proprietor lead us on a chorus of 'Happy Birthday' and, overall, made it a very special day. Couldn't fault them in any way. Oh, and the decor is fantastic as well.

A little bit of a wait but they were absolutely slammed and short staffed. Special mention to our waiter Tony and the manager who looked after us and were both attentive and efficient. It was my husband’s birthday and the staff even prepared a beautiful cake! We have been coming here since the restaurant first opened and will continue to in the future.

Very good Chinese restaurant with good food and friendly staff. My son had spent time in China and said that this restaurant was like the restaurants in China. The food came out in any order, depending on when it was cooked as all cooked freshly. This was fine for us, but I am sure that if you wanted it in a particular order, you could ask for this. The food was very fresh, tasty and piping hot.

The environment is very good. The space is large. The dishes are also not bad and not small. Would love to visit this again.

This is the second time we went there, the first time was very good. The second time was rubbish. when I booked I asked if they had crispy pork belly, I stressed that it was important that they had it on the menu and they assured me that they would have it. when we arrived they said sorry we don't have it today. We had hot and sour soup the first time we went and it was the best we ever had, this time it was very watery and nothing like the first one we had. We tried a Cantonese beef dish and it hardly had any taste to it. Thinking we had found a good Chinese restaurant even though quite expensive and then experience what it was like this time. We will definitely not be going there again.

Been here twice now and both times have been amazing. Such tasty food, great service. A bit on the pricey side so I’d say special occasions only for me. Portion size is great and you defo won’t leave hungry. Very nice place to eat. Good location and space to park