Grand Caffè Concerto in City of London, Westminster - Phone Number, Reservations, Reviews

Everything great, abundant. If you don't eat much, ask to share.

I was served blue coffee without flowers, and despite noting that it looked different, no other additions were added to the menu. They added a tip even though I wasn't satisfied. I don't recommend it. I should get a discount if they serve something inconsistent with the card. It's not worth it for this money.

Great place and Suraj was great. Very attentive and courteous. Highly reccommend

Fantastic experience - amazing coffee, fabulous stay of breakfasts and sweet treats in glamorous surroundings. Loved it.

Excellent experience!! Great customer service and lovely staff. Came here last year for my birthday, the manageress Carmen was absolutely exceptional and came back again this year for my birthday and the new manager Suraj and his team was just as amazing. Would definitely recommend coming back.

They really need to be more attentive. I ordered a cafe and a cake which should be the simplest order, the manager forgot my cake I waited for 15 mins and had to ask another waiter for that. And when I asked for the bill, the waiter said ok and then just continued to the table setting and I waited for another 10 mins and had to ask again. The water in the bathroom was extremely hot which literally will burn your hand. Another day passed I still feel my hand skin which was burn yesterday hurt. Yesterday I was in a hurry so I forgot to ask to take out the service charge. With this service, the staffs here simply do not deserve it Updates: I tried to contact them with the email provided on the review hopefully at least they can change the over-hot water problem in the loo, but no reply as all. So no need to waste your time with this company.

Original Caffè concerto does not deal with this place at all... Advise for everybody: don't pay with cash. In my experience, i paid with cash and they refuse to give me back the correct change, answering to pay with card (only after accepting my cash). My opinion, prefer other places rather than coming here.

I loved it here and it is worth it if you get tall food stands with different types of sizes of cake, savory snacks, and much more this is definitely a five star restaurant

Very good food, great service and great decor. I definitely want to come again!

Beautiful experience and great food! English Breakfast was great and our waiter Suraj was awesome!

We had a beautiful breakfast on our way to Westminster abbey The whole caffe has a feeling of old world charm the service was exceptional a special mention to Saad and af-JAL perfect.

The restaurant was nice food was decent Sakin served us well

The attendant Kamana was super kind and took care to meet our requests. As for the atmosphere, there were customers who apparently were uncomfortable with the presence of tourists. The food (afternoon tea) did not exceed our expectations, and there were still no vegan options.

Good experience, a delicious tea time served by Solan, a nice waiter.

Amazing pizza, but the spaghetti wasn't as great, great location, and a great find.

Great experience of flavors. A wonderful place to enjoy a delicious meal or just to enjoy one scone or two...

Solan was fantastic. The future of waiting services. Food was finomenal and full of flavour

It's a great place to enjoy good tea and fantastic cakes and our waiter Sonan was super attentive and friendly I ordered the pistachio cake and the blue tea, all very good

Solan took out order and he os amazing. Greate service and communication. Give him a raise!

Very average English Breakfast and overpriced. Was hit with a 12.5% "discretional" service fee, when I questioned it they said they add it to all bills and acted confused. Would have been happy to pay it if the service was actually decent. Seems like a bit of scam. In my experience, discretionary means optional. Be aware.

Suraj and Usama were very polite and willing to speak about their stories. We’ve stopped in here along our whole trip to London. Give it a try

The pasteries were delicious, and realy good service from Solan. We enjoyed our first day in London, and this was a realy nice stop for some nice drinks and sweets :)

Thanks to SOLAN, I am ending my stay in London well. exorcism!

Food is delicious and we like it. Solan is very helpful))

My friends and I came to this Whitehall location of Caffe Concerto for a last minute plan of afternoon tea. Great service as we were led to our table quickly. Furnishings are lovely and sophisticated and staff are very helpful. As there were four of us, we were able to do two afternoon tea packages (two trays serves two people, each person also gets their own teapot of your choice of tea) for not too bad of a price (around £146 total). Wide tea selection and the food was delicious! Staff were very attentive and helped us have a great experience!

Great service specially Thanks to Mr.solan

Had a great afternoon tea here with our group. Solan was very kind and helpful. Would love to come back next time I’m in town

Sakin Was a great server. Friendly, accommodating, kind. Great service with him

Solan took care of us, very professional.

It is located in the center of Central, so accessibility is very good. I went for scones and tea, but when I ordered, 2 scones came out, so it was good for 2 people to eat, and they were very friendly. Looking at the surrounding tables, there seemed to be plenty of food and the food smelled very good. I plan to go again for lunch next time.

Food was good, but please double check the cutlery, my fork was dirty :/

Kamana was good and served us well.

Great and friendly service by Solan

Lovely location and the perfect midday treat. Solan was kind and attentive. Thank you!

Hema is the most kind host from this cafe!

The cutest caffè in London, thanks to Solan!

We walk in this cafe while we were going to National Gallery. We ordered a sandwich and two drinks. Atmosphere is really good and the decor is nice. Staffs are polite and friendly. It was not busy when we were there and service is quick. Portion of the food is pretty and decent price.

The ambiance of the place is lovely, but the service is inattentive and frustrating. I had to wait a long time for an espresso, and there wasn't even a small glass of water served with it, as one would expect. Disappointing experience overall. However, when it came to getting rid of me as a guest, they were quick and not particularly service-oriented.

Beautiful chandeliers. Sweet treats and drinks.

We waited an extremely long time before being served. We received our drinks 25 minutes before our meals. The restaurant was far from full, however. My daughter ordered pancakes, inedible, hard, dry, impossible to cut. The cold and distant butler. Very disappointing. And way too expensive for the quality. We mentioned our disappointment to the service who made us pancakes to take away (the first ones we received were probably very old)

Don’t be fooled by the place's appearance. It's a tourist trap! It's expensive, has small portions, and offers absolutely nothing special.

Tourist Watching and good Drinks & Food.

we had a great time w Suraj. And the food and atmosphere was fantastic!

A beautiful restaurant with great quality food with affordable prices for the very center of London. Family friendly.

Suraj is absolutely amazing - he really made the dining experience enjoyable! We were staying in a nearby hotel and dined here three times! We sincerely appreciate the high quality delicious food and the highest level of hospitality from Suraj. Also a huge thank you to Jagjit for his hospitality! He is so kind and friendly and makes the dining experience absolutely brilliant!

Late-night dessert at this cafe near the square was absolutely delightful. We savored a salted caramel, chocolate gateaux, and a berry tart, all of which were amazing. Definitely planning to go again!

High quality sweets and coffee befitting the place. Greetings to those in charge of this place

Pretty restaurant located a 3 minutes walk from Trafalgar Square in London. Open from morning for breakfast all day until 11pm. We had the Full English Breakfast from the menu and some excellent tea. Very good, lots of food and quite satisfying. We enjoyed it very much. The staff was pleasant, accommodating, and the service was fast and efficient. We will definitely return.

Very nice surprise is this very busy place. Great break after a lot of walking around as you do around there. Very pleasantly surprised by the quality of the gnocchi quattro formaggi. Reasonably priced for a very tasty large dish.

Absolutely avoid! Don't be fooled by their beautiful storefront and tempting cakes! The staff is really haughty and rude. It takes them over 15 minutes to give us a menu while other customers are seated and served! Plus the prices are really exorbitant!!

Poor service. Placed on the table in front of the doors that were open constantly so we were cold. Served without cutlery.

The best place to visit in london the ambinece was so classy look so amzaing Food was delicious highly recommended breakfast for desert Black forest recommended by beautiful manger Carmen and her staff

What a lovely spot to get breakfast.

Saw this place and decided to get a late breakfast. Everything was good with very nice service. Would stop back anytime.

A few week before i went caffe concerto whitehall with mine father The place so beautiful food was delicious Carmen she treat us so nice she take care for us untill we finish She was so kind and smiling face she suggest a cake black forest to us was so tasty I would love to thank to carmen and her team

Overpriced & macarons were not great at all.

It is an excellent place and the waiter who served us was very good. Congratulations to Jagjit.

Very beautiful, the coffee is delicious, and they have many beautiful options for dessert.

Caffè Concerto Whitehall is a delightful gem located near the Raffles Hotel in London. The first thing you’ll notice is the elegant and modern design of the café, which creates a warm and inviting atmosphere for visitors. The stylish decor is perfect for both casual coffee breaks and more formal meetings. 😊 Their coffee is simply excellent. Whether you prefer a strong espresso or a smooth latte, Caffè Concerto Whitehall delivers high quality

This place feels like a scam, would not visit again, 12.5% service charge added to my bill automatically, very slow service, unfriendly service, forgot half my order. Very pretty place and food was decent but was very unhappy with this place.

I highly recommended the service with Usama was great, the food was delicious . Desserts , coffee amaizing, great family dinner place in London. Thank you! We Love it.

Wonderful ambiance and food but the best part was our server, Jagjit!!! Highly recommend coming here as his hospitality is simply the best. Because of him we returned a second time!

A good place to stop for a quick tea and cake. It wasn't so busy so staff had a chance to stop and be friendly. I've had afternoon tea in other branches but it was nothing special. A bit budget.

A very nice spot here in London. Unfortunately the service was a bit hectic at times but there was a very nice selection of food and drinks.

Surag was the best waiter! Desserts and wines are great! Fantastic atmosphere!!! We will be back before our vacation ends.

My experience in that place was amazing, i went for an afternon tea book on Groupon and everything was good, I recommend, great location central London

Suraj and Carmen have absolutely enhanced our stay in London. We’ve visited Caffe Concerto four times while in London, coming back because of the outstanding hospitality. And, yes, the food is excellent but it’s the warm greetings and attentive service that sets this cafe apart. I highly recommend a visit to Caffe Concerto Whitehall.

When you are in Central London solo or in a company. Caffe Concerto is the place, nearer to famous Trafalger square. One can have hot or cold brewerages served in decorative mix. Interact in the positive decor with mirrors and chandeliers. A place to heal up your soul.

First of all we were greeted by a waiter who seemed very confused about the table we had booked, we waited 20 minutes to order drinks and food and then a further 45 mins for the food to come out, which came completely cold and not as described on the menu so we had to send it back (which i’ve never had to do at any other restaurant before). The hugo spritz we ordered were awful and after waiting a further 20 mins for the food to be heated up we decided to leave. Waiters were hard to talk to and came over only when we tried for ages to get their attention. Awful experience for the price of the food. So disappointed as this was meant to be a special birthday meal for my mum!

Having lunch at the moment at Caffe Concerto Whitehall London. I’ve had Greek salad and Penne Arrabiata. wonderful!!!

I had really good service from jagjit Singh and he behave really nice you us I like these kind of people who serve with happy face and give respect 🫡

The food was excellent, wonderful afternoon tea with prosecco and beautiful imaginative coffees (including a blue latte!). Jagjit was a wonderful waiter and made the whole experience even better, always smiling, attentive and very professional. Thank you!

Jagjit was an amazing host, he was personable and cordial.

Visited with a friend for a quick coffee and cake. Lovely service and atmosphere. Cakes and coffees were delicious. Premises including the lavatories were well looked after. (Sadly, I've only later realised the photo with cakes was out of focus).

Endless service! We ask to order... People who arrived much later, visibly privileged, were served directly. Ashamed. Too bad because it’s a nice setting.

La bouffe is very good but le service is very slow

Endless wait before being served. Too bad nice setting.

The fraputino was watery and tasteless, the first two attendants were very friendly, but the attendant who came to receive the bill was very rude and unfriendly. I won't go back.

Delicious scones and great suggestion so from our waiter Jagjit!

Hijab was a great server! She provided quick service and really added to the atmosphere!

Great service, delicious food , serve beautiful 👌🏼

Great service, esp from Suraj. Many thanks

Amazing afternoon tea!! Great service! Thank you Suraj!

This is an amazing place. We got an amazing service from Sakin and Ahmad. The food was excellent. Highly recommended this place. We gonna be back soon.

we entered bc it looked so pretty on the outside. but They brought a tea cup and there was hair on it ; the croissant was really dry and the staff was very unfriendly. never again ; and it was unnecessaraly pricy

We ordered an afternoon tea but for the price it was very basic, just two scones that were not delicious, they were just sweet dough. The other sweets were not of good quality either, hard and with a lot of sugar, not to mention that the sandwiches were tasteless. And as icing on the cake, the bathrooms were horrible, dirty and without toilet paper. I do not recommend it.

Very good caffee! I went here as a touriste and we had a great time. I recommend this place.

Jagjit served us very well! We love sweets ❤️

Very fabulous looking but feel there's more show than substance. Tea & cake were delicious but had to wait to be served after a Luke warm greeting at the door. Should be better!

We recently had the pleasure of experiencing afternoon tea for two at Caffe Concerto in Whitehall, it was quite delightful and Jagjit’s attentive service only enhanced the experience. The array of sandwiches and pastries were fresh, tasty and plentiful and the choice of drinks ample. I would recommend this experience to anyone looking for a leisurely afternoon indulgence. Thank you to Jagjid and the team at Caffe Concerto.

Enjoyed my visit to Caffe Concerto near Big Ben area. The ambiance is welcoming and cozy. The standout was the Tarte, a must-try for dessert lovers. A good spot for a casual meet-up.

We regretted going in! Was told we couldn’t have coffee with cake, only lunch menu so we went in anyway as we was very tired from walking To see people were having what we wanted! Toilets were so dirty and food was cold! (We had the sea food) DEFINITELY NOT ITALIAN

Wonderful food! Service with Sakin was excellent!

Strawberry Macaroons and tea was amazing! Ambience is very beautiful. Sakin was very nice

Suraj looked after us and his service was amazing.

Sakin was very friendly. Food was amazing!

Our server Sakin Cabmen was excellent!

Lovely place!! Really great service and amazing advice, would recommend again and we was served by Sakin who was great!’

Mediocre and that's it. A little tourist trap. I do not recommend eating here

Excellent service from Jagjit Thank you