Grand Cafe Edinburgh in Edinburgh, City of

had couple of drinks very amazing service by shanmukh he suggested few cocktails which was so tasty will be back

Amazing food great service by Shamukh lovely man very funny will be back soon

Great venue great and fast service by shanmukh very attentive will be back

Shanmukh was great funny very attentive he suggested lemon posset which was top notch great venue will be back

Great food great property and fantastic service by shanmukh will be back

Thank you Shanmukh for a great experience! Amazing service!

Wonderful team with great service. Special thanks to Shanmukh!

Wonderful experience all around! Delicious mussels! Our server, Yihong, was fantastic!

Great Service by shanmukh will be back

Was here the past 2 days! Charley was exceptional and made me such delicious drinks! And Matt offered delightful service and beautiful conversation! Hope to be back soon :))

Charley was such a lovely bartender! She’s full of life and conversation and enjoyed my time at Grand Cafe! Will be back

Great service by Shanmukh food was lovely building is impressive

Excellent service by Shamukh and beautiful Setting will be back for his service

Shanmukh was incredible he took such incredible care of us while at lunch and for room service. So attentive and caring and made us feel special and cared for. This hotel is gorgeous, but it is the staff that is the heart and soul.

Great place great service by shanmukh will be back

Visually elegant and stylish, and surprisingly not too crowded even on a Saturday evening — a big plus. The staff were friendly and attentive throughout. While we didn’t enjoy some of their recommendations, it was clear they were trying their best. The service was quick, the space felt airy, and while the prices are slightly on the higher side, it's not unreasonable. I definitely recommend trying the Shallot Tatin — it stood out! However, the snacks, salads, and desserts didn’t quite impress us. I’d say it’s worth a visit mainly for the ambiance, service, and main courses.

Shanmukh was very friendly and helpful.

Shanmukh was really good and was very efficient and friendly. Will definitely return.

Beautiful restaurant most likely relying on their atmosphere. Extremely slow service! They were testing the fire alarm system during lunch and these 2 poor girls sitting near us were sitting right under the alarm! It went off several times while we were there. My eggplant schnitzel tasted like fish. I wouldn’t go back.

We came on an excursion and they took us to eat at the Grand Café at the Scotsman Hotel and it is beautiful, just sitting there is worth it. They gave us a tartlet with cheese, roasted tomato and arugula, sea bass with vegetables and for dessert cheesecake with mango cream. All very rich. It's a lovely place to enjoy a quiet meal in a beautiful location.

Had fish and chips with a pint of tennants at this lovely establishment during my trip last week. Irina was very attentive and lovely to chat with. Would come again with my mother in law when she visits.

Came Wednesday lunchtime amazing place amazing service the manager and waitresses Deborah and Irina couldn't do more to make us feel welcome .very relaxing atmosphere. Bob and Janet

Wonderful place ! The scones are amazing, the best price-quality ratio in town. And our waitress, Deborah, was very nice and helpful!

Great foods! Beautiful location. And thank to Deborah and Inng for best service!

Food was quite bland, definitely the worst I’ve had in Edinburgh. The service is even worse, waited for a long time just for the waiter take our order, then waited for a while for food. Asked 3 times for bill. Unless you are staying in the Hotel and need a quick bite, I would recommend going somewhere else.

Was there yesterday and it was great. Our server was Deborah and she was amazing, she was so kind and so helpful despite the language barrier we had. I have tried whiskey and honey tiramisu, chocolate brownie and lemon posset. All of them were delicious. Personally i loved the lemon posset, the presentation was really cute and the sorbet kind of thing on top was fantastic with the posset. Will definitely go there the next I'm visiting Edinburgh. Thank you! 🇹🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿

Excellent afternoon tea with lovely atmosphere and staff Debonah and Neda very attentive Thank you Very impressive savoury and sweet Took some home!

Great food and great service provided by Shanmukh, he recommend an exquisite dessert, their lemon posset would definitely bring us back here.

The Restaurant vibe and Dance show was Amazing the food was good ( not the best in Edinburgh) , my 3 star review is because of the racist hostess , we had reservation for the dinner and the show , we came early most of the table were empty she tried to force to sit in the worst table to view the dance we try to delegate with her but she refused to argue with us , we sat at the same table she chose but we called the manager who was very nice and he let chose any table we want, even the guest after us the came and she let them choose whatever table they liked, shows you the we were racially profiled. Please fix the issue so everyone can enjoy

We had the high tea experience, food was delicious, great atmosphere , and our server Deborah was just amazing, very polite sweeter all our questions. Will definitely come back

We had a wonderful experience again today - Deborah was lovely. 😊 We will be back soon.

Great service by shanmukh lovely place loved the cocktail Will be başkan

Had fab service from Fiona in this gorgeous bar. Nothing was too much bother for her. Lovely wine and cocktails. Cant wait to go back x

Great service this shanmukh will be sister

Great service by shanmukh lovely property loved the brunch quick and fast will be back

Great experience! Our waitress, Amelia, was super nice and very kind and attentive. Loved it. Thanks Amelia

Shamukah was a very gracious server. We really enjoyed the grand cafe. Eggs Benedict was amazing

Thank you Shanmukh ! You are a wonderful host and gave us many many tips on sites to see and places to shop. Thank you!

I had afternoon tea today with my beautiful daughters.the food was exceptional they pulled together a Vegetarian option for my daughter at the last minute notice the sandwich fingers were so soft and obviously freshly made savouries and scones were also exceptional. All staff were so lovely and couldn’t do enough to make our visit special Highly recommend we will return Thank you all

Shanmukh was fantastic, gave great cocktail recommendations, friendly and attentive to all our needs, will definitely be back!

Had been there couple of time great hotel to stay and food was amazing special appreciation to shanmukha he took care of us even with the allergies really will be back soon .

Great atmosphere lovely property with rich history lovely service by shennel, great cocktail suggestion will be back

Shanmukh was amazing! We enjoyed our meals here. Such good service. Thank you!

The cook came out to serve us because the waiters don't speak Spanish and they have been extremely attentive and the dinner is very good.

The good is amazing and Shanmukh took great care of us and was very very professional and attentive!! Please come and see him and give him a big tip!! Love Dempsey’s from Texas

Yihong & Fiona were amazing i would definitely come back again.

Wonderful place for afternoon tea. Tasteful dishes and nice atmosphere. Our waitress Abbie was really friendly and thoughtful.

We saw the lovely Scotsman hotel and went in for dinner in the evening. Fabulous live music! Lovely service by Irina too. Thank you.

We had a lovely time and shanel was very kind and helpful.

Shanmuka was amazing! Thank you for such great service.

Beautiful place and great service by Shanmukh

I have been to Edinburgh 5x and I come here every time for high tea. Our server Shanel was amazing and too much fun.

Went for dinner on 22nd December. It's a nice building in a good location but the experience was very poor. It seemed like the serving staff were scared to ask anything of the kitchen. In response to any question about the menu they said "I'll ask the kitchen" but from the tone and body languange it felt like they were bracing to be shouted at. This wasn't any particular person but seemed across everyone we saw at our table and the tables near us. If the serving staff were trained to know the menu better then this might help a little but the problem seemed to stem from either poor management or someone running the kitchen not being happy. My daughter ordered the Crudites as a starter. Now this should be a range of finely sliced veg with the hummus dip, but what came was just some bread with hummus. When we asked about the veg we got the typical resigned "I'll ask the kitchen" and they came back with an unpeeled carrot that someone had roughly hacked up! It was so bad that we actually laughed when we saw it. Other food ranged from poor to fine, nothing great. We noticed other tables around us having similar issues, with half a table getting their food and having to ask when the others were coming with the sighs and "I'll ask the kitchen". It really seemed like there was some major disconnect between the kitchen and waiting staff, or that they were just being treated badly so that there morale was very low leading to a very poor atmosphere. As a result we didn't stay for dessert.

shanel was amazzziiiiiing! great food

Food was good and shanel was great!

Great service by shanmukh will be back

Shannel was amazing, very good service and atmosphere:)

Came here for some food and drinks and couldnt have had better service from Emma Rose and the other! Great service and a good laugh also. Food and drinks where also amazing. Worth a drop in if you are passing

We were just having a glass of wine but found the service and ambience top class. Particular thanks to Shanmukh who was really charming and helpful and to another gentleman staff member who found my gloves for me which I had left earlier.

This is a very honest review of the lunch I experienced yesterday (2nd Feb). I had very high expectations of this restaurant based on various pictures and reviews I had seen. My wife and I were greeted well and shown to our table and unfortunately went all downhill from there. We both ordered the Cullen Skink for starters but only one arrived. After a few minutes it was apparent that they had forgotten one so I asked if it was on its way? No explanation as to why there was a delay was given, nor was there an apology. Obviously the waiter had just put one on the till instead of two. Easy mistake to make and all would have been forgiven if only there was the slightest communication from the waiting staff. When mine finally came it looked very different from the one that came previously. One lacked any liquid and reflected more a broth in texture, the other was swimming in liquid. I will attach pictures to show. For my wife’s main course, she ordered the vegetarian hot pot which on the menu said included seitan (protein made from wheat). When she asked the waiter upon ordering if the dish was good, he replied “I’m not sure as I don’t eat meat”. Hello, the dish is vegetarian! The waiter should know the menu he is serving to his customers. When the main came, my wife noticed there was no seitan in the dish, therefore we notified the manager who didn’t even know what it was as he responded “yes there is finely chopped sage in there”. We said “no, not sage, seitan” and he had a very blank expression indicting he had no clue either what the ingredient was that was supposed to be an integral part of the dish. The manager disappeared for 5 minutes to then come back and tell us due to the six nations there was a supply issue. The six nations wasn’t even on that weekend due to the two week break so hardly a valid excuse. Being in the industry myself, the first thing a restaurant manager should do is ask the chef if anything is off the menu today, because if they don’t know, then the customer certainly won’t know either. The atmosphere was completely ruined so we asked for the bill. The waiter took 10% off the bill for the wait on the starters but still had the gall to charge us £22 for a vegetarian hotpot that missed the main ingredient. We expressed our disappointment about this and it was removed. It is a shame as this place looks beautiful and the company has clearly invested money into the restaurant but a restaurants biggest asset will always be their staff and I did not witness anything that day to merit me wanting to return. Service needs to be the main focus here, and if the “manager” spent less time dancing at the bar whilst waiting for drinks and more time overseeing the restaurant, it might have half a chance in succeeding.

We had the lovely Shanmukh serving us for our Sunday Roast. The best roast I have had and wonderful service. Friendly and attentive but not overbearing! Halfway through our booking there was a pianist and singer that started performing which created a really lovely ambiance. Highly recommend.

Shanmukh was amazing! Provided great service and the food was incredible!

Great service by shanmukh will be back

Shanu was great and I really enjoyed the food. Chilled atmosphere with prompt service.

Shanmukh has been incredibly attentive all evening and has been a pleasure :)

The staff is very friendly. The food was very good. Not too expensive Also the toilets were amazing and very clean so i had a great day

The staff was friendly. The toilet was very clean and the cafe is nicely furnished.

Very luxurious decor and attentive staff. Food and drinks were excellent

Been fo afternoon tea and was bit of disapointment. Food was dry and bit tesless

Food and service very good , friendly staff especially Shanmukh who was attentive.

We past by this posh looking restaurant. Menu is reasonably priced. I really enjoyed the Venison stew and Liqueur Coffee here. Will be back for the coffee in one of the afternoon!

Wonderful place, beautiful view, and stunning food (and drinks). Our server, Shanmukh, was professional, personable, and funny in equal measure. Would recommend and will definitely be visiting again. Try the Malt & Mango :D.

Gorgeous! Stopped for a light lunch and were blown away by the beauty of the Cafe. Shanmukh was an amazing server and made us laugh. Oh and the food? CHEF'S KISS. Try out the Grand Cafe at The Scotsman if you can!

Elegant coffee. To waste time. Magnificent attention and decoration.

Excellent atmosphere, great service and the food was very tasty. Sam was our server and he was very attentive to our needs.

Shanuk gave us one of the best experiences of our life for afternoon tea

Live music and good food, what else do you need

Came here for afternoon tea and was amazing. The food the atmosphere and the service was great! Shanmukh served us and was very kind and attentive throughout our meal! Would definitely come back again!

Well worth a visit Sam waited on us was excellent

Wonderful experience last night! Ordered from the A La Carte menu - Lamb Rump and The Scallops - Both perfect. Excellent service from Abbie and Sev? (Think that was his name) . Great atmosphere with the Pianist playing upstairs. Will be back!!

We have a lovely dinner at the Grand Cafeé! Amazing food, ambiance and excellent service from our host Sam.

Not a busy evening but a lovely location and setting. It was a bit cold but a chilly evening outside, turn up the heating maybe? On the other hand Sam who served us was excellent very helpful

Amazing Experience at Grand Café Edinburgh! Delicious food, a great atmosphere, and outstanding service! A special thanks to Sam, who was incredibly kind, friendly, and welcoming. Highly recommend and will definitely be back!

Very Nice restaurant and friendly staff. Food was delicious. Sam was great, very friendly, gave us some information about the city and where to visit.

Quiet evening but a lovely venue nonetheless, only criticism was a bit chilly and draughty it was a cold night. Sam who served us was very helpful and attentive we had a good conversation with him he is a real asset to you

Central location, beautiful classic interior, very good food and wine. Sam and Emma provided first class service.

Ambiance and atmosphere of a cozy coffee house, paired with a creative menu and great service. The waitress Sam in particular was attentive, polite and a real help when choosing food or drinks. The whole place is an oasis to relax and find peace between the hustle and bustle of a city trip.

Fish and chips were too soggy, burger is not extraordinary and Lamb is meh at best. Wouldn’t recommend for anything other than a drink.

Couple of weeks ago I and my family stayed in Scotsman hotel what a place really loved it such an impressive interior with rich heritage giving extraordinary vibes will be back soon especial shout out to shanmkii she was so sweet had suggested few drinks which was so good

Place was so beautiful. Service was great and food was delicious!

Sam the waiter was really friendly with all of us same as the rest!

Perfect afternoon tea, thanks Deborah!

Great service by Shanmukh loved him will be back

Our waiter Shanmukh was super lovely and helpful!

Great food great service and a great atmosphere, but mostly I was impressed with the luxurious entrance to the toilets , as puctured

Super nice and well located place with an amazing decor. Staff was competent and friendly. Veggie burger wasn’t good unfortunately, weirdly sweet sauce and chewy meat substitute. The lamb plate was very good aswell as the fries ! Recommend for a drink, tea or coffee.

We celebrated a birthday at Grand Café, and Shanmakh made it an unforgettable experience! From the moment we arrived, Shanmakh went above and beyond to ensure everything was perfect. Their warm and attentive service truly made us feel special. Shanmakh paid attention to every detail, from personalized touches to thoughtful recommendations that elevated the meal. They had a genuine smile, impeccable timing, and made the celebration feel unique and magical. The care and professionalism Shanmakh displayed turned our evening into a cherished memory. If you’re visiting Grand Café, make sure to ask for Shanmakh—you won’t be disappointed. Thank you for making our birthday celebration so wonderful!

Shammukh was amazing service and very friendly will be back soon

Thanx for the service sam and adi! We loved it! 🥰 💍👩‍❤️‍👨

Great food with excellent atmosphere… the best moment is the live music with a piano… super recommended