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4,0

Based on 815 opinions finded in 1 websites

3.5Ambience4.0Cuisine3.5Price4.0Service
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Score
OpinionsNoteTripAdvisor8154.0

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Tried this place as an alternative to the "indigestion inducing" Wetherspoons. I had the full English, my partner the veggie breakfast. We also had toast, tea and coffee. I was pleasantly surprised at the quality of the food and also the friendly staff. Recommended!

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Spookyzoo . 2024-03-03

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I was served by an absolutely amazing server named Ellie M, she was so good with serving me and helped me out suggest some dishes. I would strongly recommend going to the grain store, especially if Ellie is your server!!!

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Callum B . 2024-02-26

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Un sitio 100x100 recomendable. Son muy amables y rápidos sirviendo y Andrea muy muy amable, era el 18 cumpleaños de mi hija y le obsequio con una vocación de champang

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Rakel A . 2024-02-25

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My waitress Alexandra was AMAZING such great customer service!!! From the moment I walked in till I left. She was very polite and friendly. Best Service in Gatwick Airport

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VSBURJI . 2024-02-13

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Tasty food, I had the smashed avo - yummy! Great service from Raluca. Thank you very much- great way to start our holiday.

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jessica m . 2023-11-13

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Not bad - the food was pretty average especially with the price being as high as it was. £38 for two breakfasts and one coffee - I expected more. The service however was friendly and prompt.

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Benjamin F . 2023-11-13

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Nice enough food - friendly wait staff - just grateful for somewhere to eat at 4am. The smoothies were very nice and refreshing

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Alishajenkins . 2023-11-12

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Jeg har været der før og kommer altid tilbage. Restauranten har 'table service' g du ska ikke hen og bestille et sted og slæbe dine drikkevarer hen til bordet som er kutymen ved andre steder

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SteenWithen . 2023-11-05

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Low quality breakfast at extremely high price. Food was tasteless supermarket quality. All six in our group felt completely scammed, Avoid

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paddycakeseire . 2023-11-04

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We were seated in a self service "scan me" area even though they advised in their Ts&Cs that allergy customers should have table service. My veggie breakfast was poor. The guacamole was off (sour), my sausages must have been hanging around for days. They were hard and leathery. The toast was dry and inedible. And to top it all, a service charge was automatically added to our bill. Would not recommend.

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Olympia M . 2023-10-22

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My children got a kids cheeseburger and the meat was mixed with a taste of egg. My children did not like it. My husbond had a cheeseburger and found it ok. The hummus with flat bread was ok. Finally the coffee was bitter and not to warm.

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brittakaltoft . 2023-09-12

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I always visit The Grain Store when in Gatwick South, and have always had great service. This early morning’s (5.30am)breakfast did not disappoint. Efficient service, perfect poached eggs,etc. service quick and servers pleasant. Would recommend to fellow travellers, because for me the food and service over quite a few years,has been consistently good, and value for money.

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ann g . 2023-09-05

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Horrible customer service. The pizza was a tiny creation on very thin bread. The Coke Zero was also off. Tasted carbonated water and the staff were suggesting that this is how it Coke Zero tastes in the UK. Laughable. Avoid at all costs.

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Erik R . 2023-09-04

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AWFUL DO NOT BOTHER!! The place was almost empty customer wise- makes sense now. Family of 8, 6 breakfasts came out without accompanying drinks. 2 drinks came out without the accompanying breakfasts. Asked 2 staff where missing things were and neither came back. Asked a 3rd staff member & 30 mins later after everyone else had finished their food the last 2 breakfasts turned up wrong. Extremely disappointed - just stick to Whetherspoons!!!

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Andy F . 2023-08-21

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Stuck in an airport you know there are only expensive options but I found this place to be friedly with prompt service. I had Halloumi fries, all day breakfast and a Guiness for 34GBP.

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exiledblue . 2023-08-04

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Nueva visita, porque es el restaurante menos concurrido en hora punta, probablemente porque es ligeramente más caro, pero la tranquilidad...

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Josep F . 2023-07-30

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Recommend you check your breakfast bill against the published menu prices before you pay. Overcharged by 8%

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Allan M . 2023-07-15

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While the tables and staff and general ambiance were fine (albeit the zinc clad table felt slightly sticky at the edges), it was let down significantly by the poor value for money and the portion style / sizes. I had a Mocha which was excessively...

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David A . 2023-06-28

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Given its in LGW South terminal it was a good experience. A bit of an oasis from the busyness outside. Short wait for table and food but service was very efficient with friendly staff. The poached eggs on sough dough were perfectly cooked but you...

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Bro44 . 2023-05-26

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I had a great experience today and my waitress Raluca was sublime! She was really polite and nice as was very early morning and I was tired and in bad need of food🤣 I will definitely return here when I’ll fly from Gatwick Highly recommended

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rabaka t . 2023-05-17

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Wonderful service - we want to particularly shout out our waitress Raluca who made our first morning of honeymoon special and was just so lovely. Great food, quick to come out - and good Prosecco too! Thank you grain store :)

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Becca W . 2023-05-15

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ALEXANDRA was a model waitress, professional, polite and prompt with her service. Definitely needs commendation

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pacha t . 2023-05-11

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Food was great, good portion sizes and service from Alexandra was superb and friendly. Would definitely recommend here.

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Connor T . 2023-05-09

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Another great experience. Staff as friendly as usual. Despite being almost full the service was amazingly fast. Special thanks to my waitress Eleanor who was very attentive and personable.

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stukefalonia . 2023-05-05

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Arrived mid afternoon to enjoy some lunch before we flew out. The host which looked like the duty manager allowed us to choose any table as not busy in fact there was only 5 tables. Ordered prawn linguini and an all day breakfast. Took ages...

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AbsGarofano . 2023-05-05

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Grain was the perfect spot to stop and relax before my flight. My server Raluca was so kind and accomodating when I asked about gluten free options. Had the poached eggs on toast (GF toast wasn't too thin! 😍) and a soya latte. Will be...

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Talon D . 2023-05-03

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Phenomenal breakfast and great service! We were here during a layover and needed a good hearty breakfast and this hit the spot. Super cute decor too!

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Meagan B . 2023-04-30

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What A treat before heading out to Egypt. I recommend the full English for breakfast. The classic way to taste London before heading out again. Special Thanks my server Raluca! Amazing staff. Enjoyable atmosphere. All day Breakfast! Excellent

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Dustin W . 2023-04-30

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We went today having relied on this place for gluten free options at the airport, but were told they have stopped doing gluten free bread. Why stop this?!

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lucyjane113 . 2023-04-29

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Thank you Madalina for the service. The food was ok.. for an airport. At least the service was quick.

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Departure65663262507 . 2023-04-27

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The welcome by Sarah Honeycart was exceptional. All the staff were polite and charming. Sarah is a huge asset to the team. We will come again.

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elizabethjF5033MA . 2023-04-27

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Great restaurant and atmosphere. Love the decor. The food was really good and Ana has made the experience so much more enjoyable. She was lovely and attentive, great asset to the team.

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ElenaO1361 . 2023-04-27

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Amazing service and food was delicious. Our server RALUCA was kind, efficient and really lovely. Chr

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Hantoa . 2023-04-24

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Very friendly staff. Breakfast came very quickly even though we were told it would be 15 minutes. Really well cooked and tasty breakfast. Good coffee too. Will come again on our next holiday.

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peachygear . 2023-04-22

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Excellent meal and superb service from Madalina at Gatwick Aitport branch. Great start to the holiday.

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Mark R . 2023-04-20

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Quick & friendly service. Raluca tended to our table & was very friendly. A lovely start to our holiday 😊. The food was nice, presented well & the hot chocolate delicious.

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Mary-anne J . 2023-04-19

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Amazing food and service! Thanks to the front of house staff, especially Raluca for looking after us !

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Grace B . 2023-04-19

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Excelente atención y calidad, gracias a Madalina por su paciencia y gran trato. Buen precio y ambiente.

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Coastal746335 . 2023-04-18

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Nice haven of calm @ Gatwick South for my wife and daughter. Raluca was very friendly and helpful. Recommended.

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David T . 2023-04-18

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Best breakfast ever at an airport and the staff were amazing. It was clean and tidy, all staff served me with a smile and were very helpful when I asked questions in regards to the amazing breakfast. I had here this morning.

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Sam K . 2023-04-18

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Great smoked salmon and scrambled eggs washed down with Prosecco. Excellent service from Raluca all at a very reasonable price. Will be back!

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Philip A . 2023-04-18

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Had the most delicious breakfast of poached eggs, avocado, corn relish, chorizo, sourdough toast and a chili lime sauce. Soooooo good! Raluca was a great server, attentive and very friendly.

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Elissabeth B . 2023-04-18

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Alex our waitress was awesome and gave great service with a friendly smile! Thanks for a great meal 😀

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NLB_76 . 2023-04-18

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Absolutely fabulous atmosphere, fantastic service from Raluca, very attentive and patient with an indecisive group of 6 tired travelers at 4.30am! Thankyou

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Emily C . 2023-04-18

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Very attentive and speedy service . The waitress was lovely and food cooked to perfection . Excellent coffee and poached eggs and numerous table water refills !

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Andy H . 2023-04-17

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Great service, good quick food. Our server was Emi. We definetly come back . Thank you again

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124palb . 2023-04-16

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Served by Anina & Okezie, superb service, thanks guys!! Excellent coffee, will definitely be back!!!

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John H . 2023-04-15

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breakfast was yummy, Silvana is amazing she was so lovely and attentive, made the start of our trip so lovely 💖💖💖

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katie h . 2023-04-15

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Amazing food and service. The staff so welcoming and friendly. Cafe was almost full and the service was so fast. Didn’t feel rushed to leave after eating. Appreciated the excellent waitress service, especially from Daniella. This will be my new “watering hole” when I fly...

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perryman57 . 2023-04-14

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Caesar salad was nice and the cocktail really lovely... the ginger and pineapple one. I was served quickly and the both the receptionist and the waitress were delightful. I will definitely return.

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Alison H . 2023-04-14

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Food was OK, on the cold side, drinks were very good as was the service from Ben. Good spot tho in busy terminal

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BlueskiesN16 . 2023-04-14

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Disgusting the price ramge compared with the quality. OUTRAGEOUS!. Plus tje food wasn't even warm enough... And what a lack of service, dare they include the service. Of course! What are we coming to honestly?!??

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JOTAFOX88 . 2023-04-11

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Landed here coz from the outside it looks great. But wait till you order your steak... and you have to cut through it with a butter knife. A steak knife is not available in the restaurant coz of security! Then remove to ruddy steak from...

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OLIVER A . 2023-04-11

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Menu looked good, ordered thru QR code, fast service. But oh dear, disappointment when plate arrives with only 2/3rds food and 1/3 air! Portion v small for the charge.

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Bill B . 2023-04-05

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Service efficient and friendly, usb charging point at table. Full English nice but a bit greasy so slightly over priced at £15, tasted more like a wetherspoon breakfast. Good range of drinks. Veggie breakfast sausages like cardboard.

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Heals777 . 2023-04-02

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We decided two give this place another try (after a very average breakfast there (and my previous review) some four years ago now. Much has changed in the catering and service industries because of the pandemic, so we had no expectations. We had breakfast here...

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997briant . 2023-03-29

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Very expensive, even for an airport. £85 for 4 x small cooked breakfasts, 2 x coffee and 3 x juices. Food tasted OK but not hot.

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jjpforde . 2023-03-10

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I arrived at grain store and was warmly greeted by the front of house staff. When seated my server Ellie recommended several options (the Brontë pizza is to die for) - thank you Ellie! We were also in quite a rush and Ellie personally made...

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Ryan M . 2023-03-02

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Great place with friendly staff and unhurried dining, definitely the best dining place in South terminal can't recommend enough

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nigeldG5897VU . 2023-01-28

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Tried the Aussie-burger, the beef was cremated, dead and completely overcooked. Oddly enough - the staff told it was the new meat they used, therefore it was impossible to do it in any other way. Try another place is my best suggestion.

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TobiasG1236 . 2023-01-24

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Had very little time before flight, told our waiting staff who accommodated by taking order and delivering our meals very very quickly. Service fantastic, food delicious - wish there was a Grain Store near home! Special mention to Ben - thank you for looking after...

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Jennifer W . 2023-01-20

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Stopped in before our departing flight and no regrets. The breakfast martinis were amazing and our Server Emmie was the best. We will surely be back on our next trip!

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Malaika8607 . 2023-01-17

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We were not too hungry and just wanted a snack. We chose the menu called Tree Small Plats at GBP 19,50 which we shared and were not disappointed. The service was fine nd orders were takn at he table.

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SteenWithen . 2022-12-29

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Extremely friendly greeting from Casey and very fast service. Will definitely be returning when I next fly.

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Nate J . 2022-12-09

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My experience was amazing mainly due to Adam. His good mood made a difference in my last day here in the UK, and I’ll never forget it. I didn’t like the toast very much, but loved the Pain Au Chocolat (ask for it). Overall, a...

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victorcoupe . 2022-12-03

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Group of 9 and we were spread over three tables when two large tables were clearly available, clueless. Food and drink sensible.

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818jonw . 2022-11-27

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Fatmata was incredibly helpful and sold me the best breakfast! Thank you so much! Will definitely return

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amjada987 . 2022-11-12

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Very friendly and prompt service from Raluca food all very nice atmosphere cleanliness etc all fine just adding this to reach word limit

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DayTrip52360944157 . 2022-11-06

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Excellent meal and great service. Thank you to the chef. Just a lovely way to start our holiday. Thank you Alex and your other colleagues

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Explore817907 . 2022-11-04

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Service and coffee was amazing. Thank you Diana. Would strongly recommend for both lunch and breakfast. That must be 100 characters surely

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John G . 2022-11-03

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The food and service was great, Diana was excellent in making sure we were served straight away and catered to all our needs

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Curiosity02790106765 . 2022-11-03

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Really good light meal before flight. Staff are very helpful and service is quick and efficient, perfect terminal cafe. Emi was fantastic and always attentive to our needs. Thanks.

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CamS741 . 2022-11-03

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After being ignored at Wagamama’s, it was lovely to be welcomed by Renata, and a smile. The service by the team, especially Ellie was superb. Fast, friendly and fab! The food was absolutely fine, it came quickly and the wine choice was good. Nice atmosphere...

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Samme1234 . 2022-10-30

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Nice food relaxed atmosphere and Ellie our waitress polite and happy Clean and not crowded reasonably priced no waiting

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Ang6321 . 2022-10-30

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Diana and the team doing a fantastic job! Great menu and early morning options for breakfast. Berry Berry smoothie 👌

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DeanGarland . 2022-10-30

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It was a cold October forenoon. I was extremely ravenous. I traversed through the airport looking for an eatery. I then stumbled across “Grain Store”. I was seated and served by the pulchritudinous “Maisie”. Her customer service was unfathomable. A salubrious restaurant and service by...

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daniellepA4517BO . 2022-10-28

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We were greeted by a very friendly lady who saw us to our table. The ordering process was quick and our food arrived very quickly. I ordered scrambled eggs on toast. Scrambled eggs are always a good indicator of the quality of the food in...

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misty4630 . 2022-10-27

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Today I did visit the place for a first time. I met very nice person called Silvana. She made my stay very pleasant. I was busy and tired, she was very patient and helpful with my to many questions. Huge appreciation to her. Lovely smile...

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Fearless56677980241 . 2022-10-27

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I would like to give huge thank you to everyone at the lovely place. The staff is very friendly and polite. But so wish to give special thank you, and gratitude to a special member of the staff Silvana I believe is her name. Very...

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746desislavav . 2022-10-27

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Horrible food, we ordered a Medium Hamburg and got a well done, it tasted like a sole. Also make sure to stay away from the pizza!!

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nir2212 . 2022-10-25

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Decent ambience, food is something you’d expect out of a typical cafe. Not amazing, but not bad by any means. Good place to go if you have a priority pass, as the lounges are typically overcrowded (1-2 hour waits). Something along the lines of £15...

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garethbael1 . 2022-10-14

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Visited here in Gatwick airport whilst waiting for a flight home to get a bite to eat as it would be to late when I would get into Dublin. I have to say it was very tasty in the main I had a hand pulled...

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Conor01 . 2022-10-09

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I had the no fuss full English breakfast with added roasted tomatoes. I couldn’t fault it and far better than the terrible offerings I have had at other airports. Good quality ingredients well cooked and presented. Coffee good. Orange juice also good.

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Trev123 . 2022-10-03

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Good breakfast. Nice ingredients, well cooked. Bacon a bit variable between cooked and over cooked and the meal could have been hotter. Great coffee and juice

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nickhF8034WT . 2022-09-30

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He vuelto a visitar este restaurante y me he arrepentido: la comida fue lamentable, solo la rapidez del servicio, impidió...

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Josep F . 2022-09-29

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Riktigt trevligt ställe. Flyginfo finns på tavla, hittade tom ett par uttag där jag kunde ladda telefonen men det var...

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ResvanSyster . 2022-09-26

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The queue was long and the restaurant half empty.. this didn’t lead Upton a good pre flight meal. We ordered the burgers and added extra cheese. It arrived in literally three minutes, even quicker than our drinks. Have you ever eaten a school dinner burger...

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VolvoCowgirl . 2022-09-24

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Amazing service from Danielle along with the food cooked to perfection by chef Isaac. Would definitely recommend. 10/10

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Gundigara . 2022-09-21

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It has become somewhat of a ritual to have breakfast and drink pre flight. I picked this place as it wasn't a chain and the least busy. I was seated straight away but asked to move table. However, a really rude waitress came up to...

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saintlysinner . 2022-09-21

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Had breakfast this morning. Was served by Alex who is an absolute credit to you. She was totally professional and smiley even when dealing with rude customers. Food wasn’t too bad too. Thank you

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Jeanete N . 2022-09-20

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In the madness of Gatwick and the rudeness of No1 Lounge staff, this is an oasis of peace. Particular note of thanks to waitress Alex, who’s lovely smile lights up the day.

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C1549GRpeterk . 2022-09-20

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The whole experience was horrendous. We waited for a table even though there were free tables they just hadn't be cleared. We were given a menu and shown to our table. We waited for a few minutes and no one took or order. We asked...

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TAFF270560 . 2022-09-19

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Not the best start to our holiday. Paid £54 for 4 breakfast which consisted of fried egg on toast cold and undercooked, 2 sausage and bacon baps and a breakfast, 1 tea, 1 coffee 1 orange juice. Our drink order went to the wrong table...

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Achnacarry74 . 2022-09-09

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Food was cold, small in size and very expensive - £10 for a bacon roll that was tiny! It was trying to pretend it was wholesome food but it was very disappointing

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798roberta . 2022-08-13

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The breakfast was stone cold and pretty inedible. Also they forgot the hash browns on all 4 breakfasts. How can you forget part of a standard breakfast they sell 100’s of a day. Would Never go near this place again. Shocking how they can get...

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Danny t . 2022-07-23

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Visited this place at Gatwick Airport south terminal. The food was terrible. Bacon roll - fats not rendered out Avocado/ poached egg. It was a hard boiled egg. Strangely, the person taking my ordered actually did ask if I wanted the egg soft or hard,...

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A S . 2022-07-15

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Most restaurants in the terminal had huge queues but it only took 15 minutes to get a table and only 10 minutes more for our food to come. The staff were helpful and friendly and the food was good. They are suffering from staff and...

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nicolae258 . 2022-06-17

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Staff doing there best but food is cold , tasteless and awful. Waste of time and money. Nice staff, but avoid this place if possible !

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RossH655 . 2022-06-14

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Half hour wait to get in, followed by lovely coffee & cold eggs florentine. Disgusting & appetite completely gone

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marinagN8840UZ . 2022-06-13

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Although looking half-empty, they managed their staff shortage to keep service smooth, friendly and on point. Tasty food and all the better for the Priority Pass offset on the bill.

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Murray N . 2022-06-09

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