Based on 929 opinions finded in 2 websites
Based on 929 opinions finded in 2 websites
Opinions
Restaurant is great however they need to fix their phone lines…
Aisha . 2024-04-05
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First I wast to say thank you very much for your great food and fast service. Also Cheef Sezai was very helpful and he done everything perfectly for as.
Tarik Akcol . 2024-04-04
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Brilliant food, service was not that great as had to wait for someone to grab the attention when i needed something. Great atmosphere..
K J . 2024-04-01
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Delicious food, a lively atmosphere and good prices. Highly recommended.
Samuel Ojok . 2024-03-31
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Indulge your taste buds in a mouthwatering journey at Effes BBQ, nestled in the heart of Crawley. From the moment you step inside, the aroma of sizzling meats and tantalizing spices fills the air, promising a culinary adventure like no other. Effes BBQ offers a delightful fusion of Turkish and Mediterranean flavors, expertly crafted to perfection. Whether you're a carnivore craving succulent kebabs or a vegetarian seeking flavorful mezze options, there's something on the menu to satisfy every palate.
Luis Wyatt . 2024-03-29
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Never let us know Good Portion Tasty Good Price
Arun Kumar Majumdar . 2024-03-22
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Authentic Turkish food , freshly prepared with an open kitchen. Lamb quality was excellent. Efficient waiting staff
Robert Walshe . 2024-03-21
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The staff are very friendly and humorous, especially Marius. The food tasted great and was served quickly.
Raymond . 2024-03-18
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I was here yesterday with my dad for lunch and we have both been food poisoned, been throwing up all night with crazy headache ache, couldn’t make it to Manchester for the match as we are severely food poisone
Kiyan Ramo . 2024-03-17
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The quality of Turkish cuisine is commendable, however, the cutlery provided is diminutive in size. Additionally, the cost of beverages is elevated, and the quantity of meat served has been gradually decreasing with each visit.
Giuseppina Tavolieri . 2024-03-10
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Food good but service poor. Not asked if our food was OK, not asked if we would like more drinks or offered dessert or coffee. Took an hour to take our order. Food OK, but service poor and no atmosphere.
Wander04373887348 . 2024-03-09
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Effes is an amazing experience with food, granted we only got the special but that in itself is a pretty delicious feat, all the meat is properly seasoned with the right amount of spice, catering for all taste levels. This place was recommended to me and since the 1st time I went, Ive been about 6 more times after that, and I would tell everyone who lives nearby to pay this establishment a visit, you wont regret it
Kavita Stephenson . 2024-03-09
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Our favourite restaurant in Crawley. Food is excellent and great value. Staff always friendly and attentive.
Beth Cannan-Walshe . 2024-03-06
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Great food, great service, nice ambiance. Definitely worth saving some space for dessert which is not easy as everything tastes so good!!! I was torn between Turkish coffee or Turkish tea to go with my dessert as both are equally nice. Decided in favour of the Turkish tea to compliment the backlava I chose today. Both, dessert and the hot drink were delicious! Would happily go again. Highly recommend!
Bonny Bonbonny . 2024-03-05
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Charging a lot. For half bread they charged me 8 pound
Bahader Durrani . 2024-03-03
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Just love this place! Food and hospitality is always top notch and extremely friendly.
Arturo Bugaoan . 2024-02-25
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Great food and very relaxed atmosphere. We had the seabass and seabream fish which was to perfection. We had rice with our fish and that was very tasty. The rest of out party has the chicken and lamb shish and all said the food was very tasty. For dessert I had the baklava which was very good and others had a variety of icecreams. Feedback on the icecream was they were OK. Service was good throughout our meal.
Apo . 2024-02-23
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Went there on a Friday evening (1900) and had a very friendly greeting when we arrived. Food was delicious ( Chicken Princess and Mixed kebabs) and very filling. I was unable to finish it all so it was wrapped up to take away and was still really nice once home.
Foz6134 . 2024-02-23
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Lovely 70th dinner for our precious Christian brother. Really great food and service through and through... Definitely a must for the healthy dish lovers...
Joshua Kanyemba . 2024-02-10
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Amazing food very clean tidy and the staff don't mess about when tables are in need of clearing, we will definitely go back 100%
kerri bray . 2024-02-03
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Wow, I am sitting here eating as I write this, what a beautiful meal. Staff very pleasant, food excellent. Nice and quiet as its a Monday. Highly recommended
Steve O . 2024-01-29
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Fairly priced, good atmosphere and more importantly brilliant food!
Nadeem Auleear . 2024-01-20
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Really lovely good food staff really attentive and helpful love this place recommended definitely 👌
Elizabeth Harrison . 2024-01-18
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Lovely meal 😋 very friendly and fast service
anne king . 2024-01-14
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Good food but a little bit over priced
Marius Gheorghe . 2024-01-14
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Food was delicious, especially the chicken shish with rice. Staff were friendly and attentive. Came for lunch so was very quiet inside but had a really nice time. Will definitely be back.
Maria George . 2024-01-10
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Only went to meet some friends so didn't eat.
Edward Paton . 2024-01-03
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Good food before we flew out on our holiday from Gatwick. The staff could’ve been more friendly.
Mohamed Hassan Visram . 2024-01-02
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Sadly the food wasn't great, the main was very oily. We didn't get the main we wanted as they didn't have it prepped 😭 (only two main vegetarian options). The waiter kept hanging around telling jokes which was slightly annoying 😞 and it was very expensive.
Samantha Holland . 2023-12-27
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not a bad place but nothing special!
Polina Stoyanova . 2023-12-22
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Very disappointed in the service we waited 1houre .20 minutes for starters and after 15 minutes main show up I ask rumanian manager 3 times about the starters and hi was not 🚫 interested and as well drink was around 20 minutes be for arrive the was more staff on floor doing nothing that service customers Food is amazing but service was TERRIBLE this was may first time in this restaurant
Artur Kujawa . 2023-12-19
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Absolutely love the food it it is so nice . Have been to other Turkish restaurants in town but this is by far the best . The service was a little slow but when mentioned to the manager we were given free drinks 🍹. Thank you we had a wonderful evening
Debbie Holland . 2023-12-17
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Had a works Christmas function here, was good (but not amazing), service and atmosphere were ok.
Jules Bishop . 2023-12-17
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The meal was well presented and after some negotiation we were sat where we asked to be seated, the food was good, just a little expensive
William Delaney . 2023-12-14
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Best wings meal !Thank you so much for the perfect cooked meal, and the attention that you are given in order that customer is happy ,each and every time when ordering a meal!
Loredana Cirjeu . 2023-12-12
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Wonderful food and service. Would love to go back
ADA ONWUKA . 2023-12-09
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Absolutely fabulous food! Excellent staff that are very efficient. Highly recommended.
Mike McCairns . 2023-12-08
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Lovely Turkish restaurant just outside town centre. Menu choice is superb, food really nice and service very good, waiter was very humorous and had us all laughing. Recommend if you’re in the area.
Dave Peadon . 2023-12-05
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Excellent food quality and friendly staff. Specially the falafel in the starters, The best by far.
Syed Mansoor Ahmed . 2023-11-01
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Really tasty food, excellent service, generous portions.
Sonia A . 2023-10-28
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Good food, good beer, good service. Would I have preferred smaller portions for a little lower price? - yes. Did I finish the portion I was served? - also yes! 🤷♂️
Thomas Wright . 2023-10-14
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Very good restaurant in Crawley. Treated us very well. I’d recommend the lamb chops and chips. But everyone of our groups meals looked and tasted delicious Would have been a five star review but gets 4/5 because £7 a pint of Efes is steep
DragonJones . 2023-09-07
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We had a family Birthday arranged and the food as well as Cake arrangements were top notch. However one incident did leave a sour taste in our mouth. The birthday boy ( my nephew) had insisted to pay. When he made the card payment he was told that the payment had not gone through so naturally he made another attempt. This time it went through. However he noticed on his phone app that it seemed that two payments had been made. When he questioned this to the waiter, the waiter seemed to take offence and responded rather harshly & rudely. Saying things like we are a known restaurant we won’t take extra money, prove to me this is the case. He was shown this on the app as well. I checked it too and saw the two payment. Now these things often happen with card payments & thankfully one payment was returned by visa but my point is that the waiter did not need to be so aggressive in his response upsetting my nephew, who kept saying I don’t mean to argue but I’m just pointing out the double payment. Like I said a otherwise great evening was dampened by the waiter’s uncalled rude behaviour that left a bad taste in the mouth of the family present there.
SKManoftheworld . 2023-08-30
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My wife and I ate at EFES late one evening following our return from an overseas trip, having landed at Gatwick Airport. We love Turkish food and although the atmosphere in the restaurant was rather plain, the food was fantastic/plentiful and the service friendly and efficient.
Richard_Harpum . 2023-05-19
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Ich war erst bissel skeptisch - der Laden war leer. Dann fasste ich Mut und wurde dafür belohnt: exzellentes Essen, riesige Portionen, moderate Preise. Ich hatte gemischtes Kebap mit Reis und Salat. Großartig und schmackhaft. Heute abend wollen die Kollegen essen gehen - da schlag ich das gleich mal vor.
renedecker . 2023-04-27
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Awful service from start to finish! Not even busy and 2 of our party got meals really late and drinks were forgotten about!
xxzzx . 2023-03-23
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Busy restaurant, good to see, however the food was just disgraceful . We had a party of 7 and Sent back 3 cold meals. By time they had sorted, rest of party had finished their meals. No concussion on bill for bad service and cold meals. Won't go again
liztN3453ES . 2023-03-12
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Drinks took forever. Took absolutely ages to get a menu. Waiters were rude. Food was ok but completely overshadowed by the disgusting customer service. Will not go back or recommend to anyone.
MandT21712 . 2023-02-25
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1st time at this restaurant,,,,,,,,and what an experience..]from the moment we arrived until we left the level of service was amazing. We were shown to our table near to the open kitchen where the team were preparing what turned out to be delicious meals. Our starters were Calamari and Grilled halloumi parcels. Calamari can sometimes be tough and rubbery, but this was melt in your mouth with a crispy and grease free batter. The halloumi parcels were absolutely divine and both dishes were beautifully presented, and served with some Turkish bread, dips and olives. Main course consisted of Chicken Shish with yoghurt and Adana Kofte with yoghurt.....both served with rice and 1 side order of fries, again beautifully presented. Both meats were succulent and tender and they was plenty of food served. The meal was rounded off with Baklava Our thanks to Izi who made us feel very welcome and to the team that served us Have already booked again to return
Colin L . 2023-02-11
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Awful customer service. The waiter was serious and miserable since the beginning. When he was bringing the food to the table I asked one of my friends in Spanish to move her phone away to accommodate the plates -as he was standing with 3 dishes-. The waiter then was rude to me, telling me off and escalated a situation for no reason. He started to impersonate me by saying “quita quita!! Not good. I’m not going to steal it! I can understand Spanish”. We were like WTF??! Nobody ever called him or insinuated any of that! All I said to my friend was “quítalo” which directly translates to “put it away” and he made up all that drama in his head and said that I was calling him a thief! I do understand there was a misunderstanding, clearly, but the way he managed the situation was extremely poor. If anything I was trying to help him by making space over the table! The whole scenario was extremely awkward and uncomfortable. We weren’t sure if he was joking at the beginning. He was also rude afterwards when he came to collect the plates and said: “are you finished? I’m going to ask you again in English. Are you finished? I don’t want you to be upset”. What a piece of work… and he had the guts to ask for a tip in the end!! All of my friends who were at the restaurant that day and myself work in customer service and it’s clear to us this waiter (Marius I think his name was) needs a lot of training! It’s a shame because the food wasn’t bad, but the customer service is rather awful.
franciscohV4201OI . 2022-12-05
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We were met with indifference on arrival and that continued throughout the evening. It took an age to order any drinks and even longer to get any. Even then half of them were wrong. To be fair I think there were some new staff but nobody looked like they wanted to be there. The food was marginally better but nothing special. If you are thinking of going somewhere for Turkish food, go somewhere else!
tommod2018 . 2022-09-13
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Fantastic food amazing service by Marius , a great evening thank you very much was wonderful was a pleasure
URuth12 . 2022-07-30
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The food here is absolutely lovely. The Efes Special is particularly good! If this review was just for the food, it would be 5 star. Unfortunately, it is the experience of the male serving staff that is the problem. I've now been to Efes twice and have had the same experience both times. Most of the male serving team (one older man in particular) seem to think they can talk to young female customers however they like. They are extremely patronising and inappropriately flirty. They seem to think I have come out for dinner to listen to their 'comedy' and I find them really intrusive when I'm trying to have a nice meal out with friends and family. If you're a man, you'll have a lovely experience here, I'm sure.
Vicks18 . 2022-07-03
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They tried to ruin our daughters birthday party last minute by threatening to cancel it if we did not order a certain amount of food! The rusty blonde hair lady in the glasses claims to be a worker but one of the waiters said that...
SonnyCash1 . 2022-05-31
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Strange experience.. Waiter seemed confused that the Hummus starter we ordered was actually wanted before main meal. It didn'"t come with anything, so assume you're expected to eat it by the spoonful. Flatbread had been distributed amongst our large group with olives and some dips, so we used that, but not enough for the amount of Hummus. The vegetable kebab was veg in a dish swimming in a tomato based sauce, that I can't describe, floury perhaps. It contained haloumi which wasn't listed and the veg it did list was in short supply being mostly onion.. Would I return..... very unlikely
Lyn1928 . 2022-05-31
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This is a large restaurant and it was very busy but despite this the service was excellent and prompt and the food was excellent. Definitely worth a visit.
Craig M . 2022-04-09
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Really disappointed with the service. Booked a table a week before, when we arrived we was told they was very busy and had to wait. When we got our table, we waited 20 mins to order drinks, I ended going up to the bar and...
Katiewates . 2022-03-20
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Food was delicious and staff friendly
Joanna Webber . 2022-03-15
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The food was good 1 pieces lamb chop was not cook inside, and I take 1 cocktails long island ice tea it's taste whisky it's very bad last year I came here I take this cocktails was very good.
gregory cherry . 2022-03-12
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Excellent place!!! Great survive and food ☺️
Cvetelina Ignatovskao . 2022-03-09
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Horrible experience. The staff couldn’t care less and the food was average. I prefer the kebab shop any day. My main looked like a pile of dog food. Music is so loud that I couldn’t hear anything my husband was saying.
Ramita Fernandes . 2022-03-05
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Food excellent, service slow.. would of rated it a 5* otherwise but this let it down
Laura Taylor . 2022-03-04
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Went to Efes on a spare of the moment thing. Walked in told to take a seat so we liked the look of the 2 yellow sofas by the fireplace so went to sit down to be told it is the "Bosses" Table and no one can sit there. We thought it was a joke and went to sit down but was again told No you can not sit there its the Bosses Table! Maybe put a reserved sign on it. In the end we sat at another table and I ordered an Efes beer which I love in Turkey however here it was Flat and for the rest of the evening I had a chronic stomach ache. Having worked in bars maybe the lines need a clean. Won't be back anytime soon!
Bradley Flory . 2022-03-04
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This aint just a kebab like normal places this is the best quality of kebabs the flavour and taste 10/10 not to keen on rice like pudding rice 🤢 they need Basmati rice for English taste but I get chips instead now but that fresh salad nice and actually tastes so fresh with the combo if you want a nice meal out that's somthing different then this would be a place to try 😋
James Coles . 2022-02-20
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Been there four times always a lovely time
chris pearson . 2022-02-18
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Best Turkish in Crawley, by a long shot
Mubashar Iqbal . 2022-02-17
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Very good food .. friendly staff .. we felt great
Clara Rusu . 2022-02-14
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Stayed in the area before flying out of gatwick following day, had a great dinner. Decently priced and good food
Richard Brown . 2022-01-21
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Lovey atmosphere with good staff And amazing food We ordered chicken princess and chicken shish with adana kofte it was so delicious
Iqra Junaid . 2022-01-18
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I would highly recommend trying this restaurant. The staff are friendly and helpful. Able cater for coeliacs, vegetarians and adapt to intolerances etc. The food was fresh and delicious. I'll definitely go back.
NKL P . 2022-01-14
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Had dinner with my family. Absolutely beautiful, clean, fresh, soft & tender meat. Side were delicious. Everything served hot and timely. Service was brilliant. Would highly recommend
Iqraa Nasir . 2022-01-09
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The food is really tasty, and a good portion size prices have also gone up since my last visit. Customer service isn't great staff rather stand around than tend to their customers, we had to keep calling them over. For what you pay the service should be better .Mr and my partner shared a platter for £36 I'd recommend just don't expect great service.
Sasha Davis . 2021-12-31
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Food was average ,meat was soft but average taste.Bread was very hard and cold.Hersh, the guy can't speak English and keep forcing me to buy extra food and taunting me not to buy more food .the staff needs to learn manners ,how to and what to talk with customer.Turkish tea is normally in house free but been charged £8 for 2 people.They need to improve their food standard and Turkish tea should be free as other Turkish restaurant cos it was not in the menu.Ephesus crawly and Ephesus Brighton gave us 3 times free tea as a complimentry.would never go again due to poor customer service and lack of manner
Kings Taxis . 2021-12-20
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Normally good. Long time customer for years. Love the lamb chops. However, got severe food poisoning from their Chicken Princess on 28/10/21. Only had a 1/4 of the dish, which I normally love. Pretty sure it was the double cream that was gone off. Took me out for 3+ days. Only response I got was a panicked "sorry" when we phoned them up, no offer of money back or any other recompense. Won't be going out of my way to order or visit again, which is a shame.
Haaziq Farook . 2021-12-15
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Huge portions, lots of sides, delicious food and lovely staff. Not sure who the previous reviewers dealt with, but all the staff were incredibly friendly to us and couldn’t do enough. Whilst food wasn’t 5* quality, it was really yummy and well priced - it...
elizabellaa . 2021-12-14
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Great place for food, drinks and some shish.
Enio Sousa . 2021-12-12
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amazing food absolutley delicious will be back xx
mouina kebiche . 2021-12-11
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Always been a regular customer. Took my guests here to eat tonight and rude, terrible service. Stay away!
S K . 2021-12-05
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Good food, reasonably priced and decent service
Matt Lees . 2021-12-01
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Great food amazing staff affordable delicious quality food great atmosphere an well made an presented shishas
rex collins . 2021-11-29
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Great food, service and musical entertainment yesterday evening. Was quite busy but we didn’t feel rushed and there was always waiting staff on hand to get us anything we needed. Would definitely return.
Bronia73 . 2021-11-27
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Visited on a Saturday night was expecting it to be not the best service from previous visits but..... I'm glad to say that the service was fabulous and food equally fabulous all in all a great meal thanks
Jan Stobbart . 2021-11-24
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Very good ,like always ,never disappoints 🤗🤗tasty food...great staff...
DISCOVER DA COSTA . 2021-11-21
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Great food, good portions and cocktails were delicious. Will definitely return!
Patrick Kidwell . 2021-11-09
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Lots of waiting around but good food
Tom Kakande . 2021-11-07
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Great tasty food. Just one improvement needed that staff should take orders on the paper or something rather than just relying on their memory.
Touseef Akbar . 2021-11-06
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The Turkish food is divine. Great staff, good atmosphere
Carol Julie Camps . 2021-11-02
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Good food,quick service. Highly recommended.
Sean Rahman . 2021-11-01
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Is good place to eat with family and friends, highly recommended. Food is excellent salute to the chef!
Pearly Gaspar . 2021-10-30
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Great food, freshly cooked to order and huge portions
Georgiana Ionescu . 2021-10-26
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Lovely food and service 5 stars plus
Catalin Bogdan . 2021-10-24
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Was really nice. Service was exceptional. The food was served on time.
Iqbal Bhaiji . 2021-10-16
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Lovely food our server was nice and polite come up from lancing decent night out for some amazing food
freddy king . 2021-10-15
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Food was amazing and lots to eat
Nicola Dallimore . 2021-10-13
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Good food cooked well, an enjoyable meal
Helen Bean . 2021-10-10
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Rough staff. One staff member even smoking whilst the kids were having a party in the back section, he didn't even think anything of it, just puffing away! Will NOT go again!!
Abid Ahmad . 2021-09-30
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Call me old fashioned, but I do not want to go to a restaurant after 7pm and be expected to act as an audience for another groups hyperactive & extremely noisy children running up and down the entire restaurant whilst their parents sit (at least...
John K . 2021-09-25
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Good parking spaces outside. Inside restaurant looks Okish. The menu is very basic with few types of grilled meats with rice and fries . Nothing special its all BBQ meat and everything tastes same . The waiters are very rude . They try to joke with you and say so many offensive stuff based on race and skin color very controversial comments .when it come to service by the waiters no one will come to you or give any special attention . Just a very ordinary restaurant. With extortional prices for the food. Never gonna visit them again
ALEX Alex . 2021-09-25
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Subjected to 2 hours of children running riot and screaming. Food tasteless and greasy, All but one member of staff were rude!
TheSussexLady . 2021-09-24
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Nice food but the customer service was SHOCKING. Understaffed, moody and very very slow. Never got a round of drinks that we ordered and did not get Water. Very loud. Group of lads in there being so loud could not hear yourself think. No management...
JoanneFooDavis . 2021-09-18
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14 Opinions
Stay away , what an awful place. Ordered online , very expensive what arrived was pathetic . I phoned up and asked for replacements. The manager is abusive and started accusing me of being abusive . H
meattenderricebeautifulchickencookedlamb