Grain & Grill Restaurant in Belfast

This hotel provided us with the worst service experience during our entire 15-day stay in Northern Ireland and Ireland, which included stays in multiple hotels and dining at various restaurants. The service we received was disrespectful and careless. We placed a simple order at their restaurant - a hamburger and fish & chips - but they forgot to relay the order to the kitchen. After waiting for one hour and ten minutes, we were informed that it would take another 15 minutes to receive our food. The waitress and manager explained that the kitchen was too busy, despite the fact that there were very few occupied tables. They did not seem to care about our dissatisfaction and did not even offer an apology. They didn't care about my hungry 11-year old child. Their attitude seemed to be, "we are too busy right now, that's just the way it is - wait another 15 minutes." In all my travels around the world, I have never been treated like this in a hotel. If they do not welcome guests from other countries, they should simply put up a sign stating that only UK residents are allowed on the premises. I will never return to this hotel and do not recommend it to anyone.

Dinner at the Maldron Grain and Grill. What a great way to spend the evening. The meal and service was excellent! Our servers, Hami and Conan, were friendly, respectful, and quick to serve. Had a very enjoyable dinner!

This hotel restaurant was an unexpected surprise. The food tasted homemade and wholesome, with good portions. We especially loved the sea bass!! The quality of the food meant we left with full bellies and feeling good. Special thank you to the chefs, and the lovely waitress and waiters that served us who were very welcoming. A fantastic meal with fantastic staff :).

Friend staying, only had dinner but previously stayed in this hotel 4-5 times alway had great visit.... Disappointed with food wasn't sure whether goat cheese starter was supposed to be warm or not it was half way but cold and middle solid, very little balsamic to get it down, £7.00 fish and chips main was small compared to other restaurants and didn't see peas under fish making batter soggy, wasn't very warm either and few wee chips in a bowl for £16.50 my friends chicken mains were dry and very small 2 small bits of veg, potatoes were burnt, pizza was good we had amazing food here before, will go else where as in future as evey penny/quality counts these days.

We met friends here for dinner on Saturday as they were staying in the hotel. They had a great range of dishes and also a vegan menu. The vegan menu especially was fantastic and I have personally never seen such variety. I had the cauliflower fritters which came with 2 lovely dips and aubergine curry, not spicy so would suit all pallets. My husband enjoyed his vegan burger and the meat eaters enjoyed their beef burgers and steak. It was a very busy hotel that night and staff were very friendly and attentive. We will be back :)