GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.1

Based on 1.029 opinions finded in 1 websites

site_photo4

Nº 293 in 703 in South Gloucestershire

CUSTOMERS TALK ABOUT DISHES WITH..chickencheesecookedonion
Score
OpinionsNoteGoogle1.0294.1

comment_iconOpinions

The ordering system is chaos. Chefs clearly unable to cope with the volume all at once as orders aren’t controlled by wait staff anymore. Bad decision - a way off of what GBK used to be. Portions are smaller & food was cold after a 46 minute wait. Cheers :) One star because I can’t leave zero.

site_logo

Liam Hudd . 2025-04-05

MORE AT Google

Great service from Michael, will definitely be back!

site_logo

Lottie Lottie . 2025-04-03

MORE AT Google

Lovely food, service is pretty standard. Prices are a little high for what's on offer but never had bad food or service and that counts for a lot.

site_logo

David Duran . 2025-03-30

MORE AT Google

Wonderful food and service in relaxed atmosphere. I have a mobility scooter and this was no problem at all. Very welcoming and helpful staff!!

site_logo

Diane Hughes . 2025-03-25

MORE AT Google

I went to this yesterday. Had a chicken burger grilled. Have to pay separate for chips. Not worth the money a tall. Had to get a sandwich after.

site_logo

Pasquale Bretti . 2025-03-20

MORE AT Google

Best food place I’ve visited in cribbs causeway mall, Gerard was so hopeful and very nice. Made my experience 10x better ! Was the best!! Thank you soooo much🙂🙂

site_logo

Ayann Abdi . 2025-03-12

MORE AT Google

Friendly, cheap, excellent quality food

site_logo

James Bamford . 2025-03-05

MORE AT Google

Service was great and nice employees

site_logo

Tiago Abreu . 2025-03-01

MORE AT Google

The staff and team are brilliant and made our experience outstanding. Thank you so much. Worth a visit if at cribs

site_logo

Ignite Business Consultancy . 2025-02-28

MORE AT Google

We frequently order in through ubereats and have always enjoyed their food as guilty pleasure. On a whim decided to dine in- Angelica and staff made it a very pleasant experience. I like that this particular branch has halal chicken. Service is personable and friendly. Bonus points when I left my ring behind on their tray and wasn’t expecting to ever find it again but Angelica was so kind and helped me out 🥲🫶🏻 Moh & I are grateful and will definitely be back x

site_logo

Shi Ying Saw . 2025-02-27

MORE AT Google

My teenage son, who only seems to like pizza, actually said the words "this is incredible" half way through his burger. Me and my wife are obsessed with their garlic mayo. All 5 of us thoroughly enjoyed our meals, and service was really friendly. Rare to enjoy a meal enough that I think to leave a review, but this place deserves a goodun after how much we all enjoyed it today. Only bit I would advise to the restaurant is to make the choices on the kids menu clearer. There's an option for "no sauces" at the botton, as well as options for no relish, no cheese etc above it. However we didn't expect that no sauces option to remove the cheese. Daughter is fussy and wanted nothing but bun, cheese and burger, but it came without cheese when ticking that option and we had to ask for it to be added, wasn't a problem in the end, just unclear when ordering.

site_logo

James Moth . 2025-02-20

MORE AT Google

Food took 90 minutes to arrive, food arrived cold and asked for welldone burgers and one of them is likely to give us food poisoning

site_logo

Allen Dart . 2025-02-14

MORE AT Google

Stopped for lunch - attentive and friendly service from the staff and nice food.

site_logo

Dave James . 2025-02-09

MORE AT Google

Ok, food wasn't particularly hot. Easy ordering. Good value for money. Patty was slightly dry but tasted nice. Free refill of coca cola was a bonus

site_logo

richandjulie A . 2025-02-02

MORE AT Google

Rather gutted about our experience here; my chicken burger was the size of something on a kids menu, the ice cream had clearly defrosted and been refrozen, everything was overpriced and the only toilet was a horror show. Should have tried Tortilla next door…

site_logo

Liz Shaw . 2025-01-03

MORE AT Google

Ordered two blue smash burgers and I was extremely disappointed, especially after all the hype. The burger patty was slightly burnt, dry and had no flavour whatsoever. The blue cheese sauce was good but the burger wasn’t worth the price. The chips were a bit dry and appeared as if they were stale.

site_logo

David Ashton . 2024-12-29

MORE AT Google

I usually love GBK for their gluten free burger options, but since my last visit they’ve changed the GF bun and it’s now dense like you’re eating an old bit of cardboard. Which is a shame as everything else is still good. they’ve got new pads on the table to order on and call the staff when you need a refill, although I pressed it more than once and no one came, I still had to attract the staff by calling one over.

site_logo

NGW . 2024-12-28

MORE AT Google

Had the best burger I’ve ever had here last week, and I’ve eaten a lot of burgers 🍔 The chef they have atm is great, mine was perfectly cooked and smoky. Loved the biscoff milkshake too

site_logo

Beth Parry . 2024-12-05

MORE AT Google

Burger was average, it was a little too greasy. Chips were good, again nothing special. Service was great by the waitress, although we didn't like the ordering system using the tablets.

site_logo

A V . 2024-11-24

MORE AT Google

Lovely place to eat relaxing to enjoy meal

site_logo

Aruna Rathod . 2024-11-13

MORE AT Google

Delicious food and quick service would defo recommend

site_logo

Doug Mcdougall . 2024-11-04

MORE AT Google

£40 for a milkshake and two small burgers with no sides. We left hungry

site_logo

Chris . 2024-11-02

MORE AT Google

Staff members very disgraceful and rude. Made a booking for a table at 12.30 turned up and got told to go away and return in 30mins. What’s the point on having an online booking service when you can’t supply the tables ver very distracting. Went elsewhere for food

site_logo

Alex Bennett . 2024-10-29

MORE AT Google

It was a mid week lunchtime and the restaurant was very quiet. But my simple burger and fries took 25mins to arrive (I’d pressed the ‘attention’ button on the table but no one came). There were only four other occupied tables so it says a lot that no one bothered to check why a customer was sitting at an empty table for 25mins. When it came, the burger was stone cold. I was immediately refunded but this was a sad place to visit - the staff seemed unhappy. My main impression was that no one cared. That is the fault of the managers and owners and not of the (low paid) staff.

site_logo

Richard . 2024-10-28

MORE AT Google

Literally the worst smash burger I have ever had. Dry, tasteless & boring. Not worth the price whatsoever. Don't even start me on the cold, not so loaded fries as they were embarrassing for the price. Nearly £100 for 4 people!! Scandalous....will never ever return unfortunately

site_logo

Spencer Connett . 2024-10-18

MORE AT Google

Food is nice but service is absolutely terrible!

site_logo

Joel Clark . 2024-10-12

MORE AT Google

Good burger with lunch set, but it is too dark

site_logo

Durant David . 2024-10-06

MORE AT Google

Used to love going here every time we go to cribbs, but we went yesterday and it's totally changed. The menu has been cut down drastically, and so have the food portions. Almost £40 for 2 small burgers, 2 fries and 2 soft drinks is extortionate for the size of them. Looks like the old lunch burgers are being used for the main menu now. Genuinely McDonald's is now better value. Also we couldn't use our taste card whilst paying at the till. Not everyone wants to do everything via an app. Really disappointed and won't be returning to any GBK. The service was excellent, so I'm not sure why the company is trying to take that element away!

site_logo

Rachel Field . 2024-10-04

MORE AT Google

angelica was amazing! service was 11/10! thank u so much 🫶🏼

site_logo

Phoebe Amber . 2024-09-28

MORE AT Google

Disgustingly grease food, overcooked and nobody bothers to check on you. I was not even able to taste any gherkin or cheese, all it was just grease.. so sad as I used to eat daily, GBK used be me favourite burger restaurant 😫

site_logo

d1malo3 . 2024-09-25

MORE AT Google

We were pleasantly surprised to see GBK in Cribbs Causeway, however, after eating two of their classic burgers.. to say we are disappointed is understatement. Imagine eating beef dripping with the spoon, this is how Classic smashed burger tastes like. For £23.50 you could by a barrel of it. Sorry we did not take a picture as we were embarrassed and just left. We were considering not to leave any feedback, but as nobody came to see if we have enjoyed our meal, we decided it’s only fair to do so. Perhaps, a different choice of burgers would be a better choice?

site_logo

Vika Lebebe . 2024-09-25

MORE AT Google

Told the kitchen were 'too busy ' to cut up my friends food. Surely this is a basic service for a paying customer. We had 2 nice but overpriced burgers

site_logo

Chris Callow . 2024-08-28

MORE AT Google

Great burgers And the price was quite reasonable for a sit down burger restaurant Had the blue cheese burger and the rocket man burger (me and my partner always have half of eachothers so we can try both) Both really tasty burgers cooked to your preference Will continue to return when in the mood for a good burger

site_logo

Loops my brother . 2024-08-13

MORE AT Google

Average burger for extortionate prices. £60 for lunch for three of us. There are better burgers out there that charge a lot less. Quite disappointed.

site_logo

Bettina Golding . 2024-07-10

MORE AT Google

We had a vegan classic (bean burger) and vegan Californian. I had much higher expectation from GPK and was disappointed. They really need to work on their vegan options and catch up with their competition. Service was great, as always.

site_logo

Salar arbabi . 2024-06-16

MORE AT Google

Foods are so nice and delicious. Very filling and worth the price! Love the environment. Staffs are super nice, our waiter is very kind, shout out to MK!

site_logo

Elita UwU . 2024-06-15

MORE AT Google

Always great service and food here!

site_logo

Nicola Hope . 2024-06-02

MORE AT Google

You are forced to give a tip with every order Press £££ button and ad £0.01 Food ok

site_logo

Lucie Svejkovska . 2024-05-27

MORE AT Google

Poor wifi; poor service, and wait times far too long. Unapologetic unhelpful staff. Save yourself the bother and head to burger king.

site_logo

Alexander Butler . 2024-04-20

MORE AT Google

Sadly, really tiny portion size for both burgers and onion rings. The website was quite confusing as its completely different to the actual menu - almost paid an additional 1.50 for cheese on a cheeseburger... The staff were very lovely and burgers actually tasted great, but we did not feel that the price was justified and heard the table next to us complaining about the portions as well. Unfortunately, the onion rings were undercooked too and weren't very enjoyable. Overall, we're feeling quite unsatisfied.

site_logo

Tilly Perkins . 2024-03-08

MORE AT Google

Perfect food Perfect staff Food arrived at a timely manner And they were very generous with milkshake portions! Would go again anytime!

site_logo

chaosenater . 2024-03-03

MORE AT Google

The food is amazing and the customer service is amazing.

site_logo

Amy Osborne . 2024-03-03

MORE AT Google

Great came for my son's 17th birthday

site_logo

Ali Rossiter . 2024-03-02

MORE AT Google

My son loves the kids burger and milk shakes. He said they are awesome.

site_logo

train_like_a _pro_uk . 2024-03-02

MORE AT Google

Half empty restaurant, and they're refusing to seat anyone else because the kitchen got a bit overload.... so.... basically incompetent if they can cater for the number of covers they have.

site_logo

T . 2024-03-02

MORE AT Google

Overpriced, stingey portions and all the food arrived at different times over the course of an hour - rubbish experience for the whole table

site_logo

Heidi B . 2024-03-02

MORE AT Google

Nearly an hour long wait for food, not the best, only reason people are leaving 5 star reviews is because if they do then GBK have a ‘spin the wheel’ which has guaranteed win every time. So people only leaving 5* reviews for freebies. Which is basically blackmail

site_logo

TravellingFoodie . 2024-03-02

MORE AT Google

Amazing atmosphere and great service been here a few times and I feel like this place is one of the best burger spots out there!

site_logo

Benjamin Rossiter . 2024-03-02

MORE AT Google

Tiny burger no salad burger King is far better and half the price !!

site_logo

Steve Yeo . 2024-03-01

MORE AT Google

Very good service and lovely food

site_logo

Jenna Saluja . 2024-02-28

MORE AT Google

All great service , staff are helpful and kind . Nice food

site_logo

Szymon Tabat . 2024-02-27

MORE AT Google

Staff were friendly and helpful, food was cooked to perfection and not overly expensive! Highly recommend.

site_logo

Tom Belsten . 2024-02-20

MORE AT Google

Bog standard GBK, no problems and enjoyable food. No issues with service or quality. Update: So that was a few years ago. Things have gone downhill so much in the time between that review and now. The menu I can't blame the the franchise, but it has been trimmed down and left out some of the best parts of the chain. Plus no hei hei salt or the hot sauces... Shame. But this visit was just painful. I asked for a medium burger, get a well done with a black crust to the burger. I took one bite and it was chewy and dry. Attempts to send it back took the best part of 10 minutes and the waitress gave me a blank confused look when I said I ordered a medium and the burger was well done. It's more a reflection that GBK staff just bring you the food and clear the tables. It's not really a proper table service restaurant, but that hasn't really changed tbh. The refire was also a well done. So I gave up and ate it anyway. Not reccomended. Shame, GBK used to be great in general.

site_logo

Young Yang . 2024-02-17

MORE AT Google

Amazing experience, would recommend to anyone in the cribbs mall looking for a cheeky burger! From service to food, finishing in music the experience was unforgettable! It is not your Michelin star restaurant but it’s for sure next in line. Angelica provided excellent service will be coming back very soon!

site_logo

Piotr Kulesza . 2024-02-16

MORE AT Google

Great service! and amazing food!

site_logo

max . 2024-02-16

MORE AT Google

Our most favourite burger spot! ☺️

site_logo

Martin Staples . 2024-02-16

MORE AT Google

Lovely burgers and great service, thanks

site_logo

Tommy Simpson . 2024-02-15

MORE AT Google

Friendly and quick service. Food was great and plentiful. Would definitely recommend.

site_logo

Joe Cooke . 2024-02-15

MORE AT Google

Had a great time and the food was lovely!

site_logo

Andrew White . 2024-02-14

MORE AT Google

Amazing restaurant will definitely be returning again!

site_logo

Lucy Durston . 2024-02-14

MORE AT Google

Great food and great price. Friendly staff

site_logo

Heather White . 2024-02-14

MORE AT Google

Everything was amazing, great food!

site_logo

Nick Davis . 2024-02-13

MORE AT Google

Best burger ever with plenty of choices, milkshake is a MUST!!

site_logo

Eirrac Chan . 2024-02-12

MORE AT Google

Great food, fast service and a lovely atmosphere😁👍🏼

site_logo

Ollie Domaille . 2024-02-12

MORE AT Google

Friendly staff, delicious food. Highly recommend!

site_logo

Jason Anderson . 2024-02-11

MORE AT Google

Not a burger fan so first time here ... absolutely delicious, recommend!!

site_logo

Louise Bennett . 2024-02-10

MORE AT Google

Amazing waiter, Tim I think, food was delicious. Love it in there, never fails to impress me! Had the Milkshake this time, and OMG!!! You've got to try one when you go. Thanks again.

site_logo

Sarah Gilvear . 2024-02-10

MORE AT Google

Great spot for a burger, as an American I come here to relive what it was like to live in the states! 🐐

site_logo

Mae moncrief . 2024-02-09

MORE AT Google

Angel and Andra were very welcoming and enthusiastic! Great service, food came very quickly 😄

site_logo

Erin Buccat . 2024-02-09

MORE AT Google

Really good food and service. Thanks

site_logo

Stuart tett . 2024-02-05

MORE AT Google

Went last night, I had the "naked" Rocketman. Naked = no bun, so you get a good Salad with the burger and the rocket fuel is the habanero jam. Chunky fries on the side and it was great. Service was friendly and efficient. Really enjoyed it and would recommend a visit to everyone

site_logo

kevin sedgwick . 2024-02-01

MORE AT Google

Had lunch here today and had their lunch time deal which was great. Don’t normally write reviews but just wanted to say that the service I received from the two men working the lunchtime shift today(25/01 @13.30)was excellent. Felt like they genuinely cared about their job and the customer enjoying their experience! Great job guys!

site_logo

Emma Eastwick . 2024-01-26

MORE AT Google

Came in Sunday afternoon and ordered 2 bacon cheeseburgers my sons was ok thou they forgot the relish & mine looked like they were running out of ingredients with just a half piece of bacon and a tiny maybe quarter piece of a cheese slice you could barely see any cheese ! Send back twice & waitress tried to tell there was cheese on there and that maybe it had been on the grill too long !! No apologies for the lack of cheese or bacon but both eventually replaced. Waitresses don’t check back to see if foods ok better off going to Burger King

site_logo

Kate Street . 2024-01-21

MORE AT Google

Small portions and expensive for what you get but burgers and chunky chips were very tasty. Staff are friendly and provide a good service.

site_logo

Eirwen Hughes . 2024-01-16

MORE AT Google

Wouldn’t go again. There’s nothing ‘Gourmet’, or really even ‘Burger’ about this place and maybe there is something that qualifies as ‘Kitchen’ 😂 The meat was incredibly dry and burned. I asked for a medium and got… extra well done?! 😅 My wife had a salad, which was really just a bag of cabbage with 3 pieces of chicken on top, no sign of some of the ingredients from the menu. The kids actually enjoyed their food and the service was really good!

site_logo

Jon Wilde . 2024-01-13

MORE AT Google

Atmosphere was quiet the time we visited, however first time going so don't know if this is normal or as it was quiet due to nearly closing time

site_logo

Adam Goodway . 2024-01-05

MORE AT Google

Not been for a while and was very disappointed. The chicken burger was small and looked lost on the plate. The onion rings which used to be huge and a stack were so small and in a basket to he honest they were too small to stack! Prices have gone up which I expected but food had shrunk! Not good and to top it all it was warm burger and cold fries!

site_logo

Teresa Bailey . 2023-12-29

MORE AT Google

Love the panko breaded chicken burger😍

site_logo

Fiona Dunkerley . 2023-12-27

MORE AT Google

Empty seats but told that they are slowing down the afternoon and won't set anyone until 5 (20 mins time).

site_logo

Ed Chinn . 2023-12-27

MORE AT Google

Good value food with polite and prompt service in a well maintained store.

site_logo

Dale Chapman . 2023-12-25

MORE AT Google

In simple terms, you get what you pay for. Reasonable price, but my burger became a little sicky. But I do recommend the truffle fries yummy. Staff were helpful and friendly.

site_logo

Patrick Luke (Pathofthedragon!) . 2023-12-23

MORE AT Google

I love the food here and the staff are great too. I pop in whenever I'm at Cribbs Causeway and look forward to the next time!

site_logo

Carlton Jones . 2023-12-14

MORE AT Google

Omg this place is amazing, food fantastic, staff fantastic, atmosphere fantastic, I'm so impressed with everything I'm definitely coming back, you really need to taste the blue cheese coleslaw and the burgers what more can I say apart from yum yum

site_logo

Steve M6EVR . 2023-12-10

MORE AT Google

Slow service had to wait 45 mins for two burgers and a couple of drinks. I was disappointed with the size of the portions when it did arrive for the price you paid. The only upside was the pot of tea, which gave you enough for 3 and 1/2 cups of tea. Sorry, but I don't think I will be going back.

site_logo

Neil Coates . 2023-12-09

MORE AT Google

2£ to change beef to chicken it’s a bit to much as paying burger with beef with meat in already

site_logo

Rui Figueiredo . 2023-12-09

MORE AT Google

Early Christmas shopping in Cribs Causeway. Decided to have lunch at GBK. Queued for 12 noon opening. It stayed busy all through our visit. A long wait for my medium cooked 'taxi driver' burger, but it did arrive nicely charred on the outside and pink on the inside. Tasty sweet potato fries.

site_logo

Liz Kelley . 2023-12-05

MORE AT Google

The first thing to notice is just how aweful the quality of sound / music. Lyrics and bass so badly defined you barely recognise anything except a muffled blur. Asked for our teas to be served the same time as food but alas, despite the person agreeing to this request, we have drinks served and 5 minutes later we are still waiting for our food. We were served with additional tea when food appeared 15 to 20 minutes later. Spacious area in which to sit, no fatty food small or noxious air like you might find near or inside a fast food outlet. When service times and music rendition have improved then this will be a more enjoyable food proposition. It caters for all age groups and the staff here are especially pleasant, wanting to answer your questions and cater for your needs. We both liked the quality of the beef for taste and texture. For those who like a good english tea, this was let down by full fat milk as their only option. Better off not taking milk or going for another non-alcoholic beverage. The offers, general experience and pricing takes a few visits to grapple with. Food comes in basket unless you ask for a plate. Various options for chips that retail around £4 if its extra to the meal. This will be easier when you settle of a format that appeals to you. Would try the larger burger next visit.

site_logo

Keith Edwards . 2023-11-30

MORE AT Google

The £7 Burger meal before 5pm was good, plenty of fries and burger was tasty however it stated add a side for £3 and i was charged £5.50? Interior probaly needs updating too

site_logo

Seb Counsell . 2023-11-23

MORE AT Google

Half an hour wait for food, but we were at least pre-warned. Food wasn't especially hot when it arrived, but it was tasty. Menu didn't seem to offer as many options as I recall from the last time I visited a GBK. All in all, it was fine for an easy lunch.

site_logo

Katy Lewis . 2023-11-20

MORE AT Google

A spontaneous visit to this mall based restaurant. The food was tasty, and the service was friendly. The only downside was at 7pm they had run out of some of the sides on the menu, but an extra burger added to the stack filled the gap nicely.

site_logo

Jeremy Mountford . 2023-11-15

MORE AT Google

My first visit and was not disappointed. Lovely food and a very welcome drink after a shop around the mall.

site_logo

Deb Miles . 2023-11-12

MORE AT Google

We were told that we need to wait for around 15-20 minutes outside because they were very busy. I just don’t understand why we could not wait at a table as there were numerous tables free. It’s the first time a restaurant asks me to wait outside while they have free tables and they could serve us some drinks in the meantime. Going to avoid this one and it’s a shame as the one from Clark’s village has great service.

site_logo

Nicole . 2023-11-10

MORE AT Google

I love the food, it was very tasty and excellent. I took chicken bbq with kimchi coleslaw soo so good. The tea was too sweet but its fine. Service it is odd , they have app to download but working just on iPhone, I tried to used it on android it won't work so I have to order in bar. The waitress was aware of that ... well fine Atmosphere is nice , quite. Overall I like this place and I be back.

site_logo

Sylwia Dabrowska . 2023-11-08

MORE AT Google

There was a short queue to get in, but once seated, we had no problems the food was lovely.

site_logo

Jaroslav Badz . 2023-10-22

MORE AT Google

It was fine from what I remember. Decent price.

site_logo

Asher . 2023-10-13

MORE AT Google

Very bad service running by amateurs with no clue about hospitality. We got served Extra Dry chicken tenders they mistaka°°d the name of them for sure for our child. Our burger buns grilled only a top bottom cold but told by manager with attitude its grilled when it wasn't and he walked off burger was well done but ordered medium asked manager for ketchup and mayo got ketchup only and no check backs done thru whole meal if we OK. Sended back my childs food no refund was offered just silent walked away and thats it the best part they haf constant blackouts with no explanation from any of the members that they have issues with electricity on top of it very dirty place loads of dust and masive white stains everywhere on sofas you need deep cleaning for sure 😅

site_logo

Dawid W . 2023-09-12

MORE AT Google

Try the breadless burger the salad you get instead is amazing

site_logo

Simon Husband . 2023-09-04

MORE AT Google

The service was excellent and friendly. The food was very disappointing. The quality and portion size did not live up to the price. Beefy Boys and 5 Guys are both better.

site_logo

John Simms . 2023-08-30

MORE AT Google

Friendly service and good food.

site_logo

Anna Miller . 2023-08-24

MORE AT Google

Food here is amazing. Cooked to your liking with alot of customisable options. If you buy the refillable drinks, you need to go and get it refilled yourself as they don't ask if you would like a refill.

site_logo

Sam B . 2023-08-23

MORE AT Google

Similary restaurants in South West

restaurant_img
4.1

645 Opinions

location-iconThe Brook Centre, Bradley Stoke, Bristol BS32 8EF, United Kingdom
outdoor_seating_347911takeaway_347911delivery_347911

Too small when busy, otherwise it's a nice coffee shop in an ideal position, staff are lovely, friendly and knowledgeable.

restaurant_img
4.1

1537 Opinions

location-iconParkway Business Park, New Rd, Stoke Gifford, Bristol BS34 8TJ, United Kingdom
outdoor_seating_343718takeaway_343718delivery_343718

Very good for the price. Parking £5 for 24 hours. Breakfast included. A bit limited in choice of some items but can't complain when it's included in the price. All well prepared, no complaints. Make sure you go to Holiday Inn Express as the other holiday inn is just down the road! Don't pay for parking and then find out you're at the wrong one, like we nearly did ( and apparently 4 others that day also)! Friendly helpful staff.

restaurant_img
4.1

152 Opinions

location-icon51 Hanham Rd, Kingswood, Bristol BS15 8PY, United Kingdom
outdoor_seating_367656takeaway_367656delivery_367656

The go-to Chinese takeaway in our house. Food always arrives hot and they have all our favourite dishes!

restaurant_img
4.1

498 Opinions

location-icon84 Regent St, Kingswood, Bristol BS15 8HU, United Kingdom
outdoor_seating_391804takeaway_391804delivery_391804

Brilliant food Great fish and curry sauce

restaurant_img
4.1

3090 Opinions

location-iconAspects Leisure Park, Kingswood, Bristol BS15 9LA, United Kingdom
outdoor_seating_342034takeaway_342034delivery_342034

Me and a few friends went to dine at this branch today and didn’t have the best experience, though it wasn’t awful we just weren’t pleased. Firstly, we were sat on a round table by perhaps the host or runner? And when our waiter came over we were asked to move as they had a reservation for a round table? We moved with no hassle not a problem for us, these things happen but then turned to see that there was an exact same table a few more tables back. He was very lovely at first with a warm welcome, drinks were ran shortly and food order was taken. Food took about 30-40 mins which we didn’t mind we could see they were short on staff and it was a weekend and as a hospitality worker myself these circumstances are understandable. However food came and it wasn’t the best, pizza and garlic bread was hardly cut and really overcooked bread was very hard from being burnt. Mozzarella dippers were hollow throughout meaning they were cooked for too long. When the waiter came it was a bit of a rushed check back and we didn’t really have time too feedback, we mentioned to him that we had ordered 4 sauces with him and only 3 came and there was a little of bit of unnecessary attitude and disagreement with this when he could of just said that it was a misunderstanding and grabbed the extra sauce when he had a spare minute, because of the food quality and communication from the server we resulted in wanting to discuss our experience with the manager. The manager was a great help and could see the poor quality of the food as soon as he came to the table. He apologised about this and took the necessary items of the bill and added a discount. He dealt with us very well and we’re pleased with his understanding and help. With a price rise we agreed that the price we was paying wasn’t quite worth it. Overall these mistakes can easily be fixed and this is not a sign to not go there but just me sharing our experience.