Gordon Ramsay Burger in Kensington and Chelsea

Terrible value for money, the sandwich is good but with these prices (26.50 pounds minimum price) you expect much much more. The raw materials are common, little choice and it doesn't give you the possibility to decide how to cook the burger. The best thing were the chips the same ones you find everywhere, but here at exaggerated prices. Definitely to avoid

Food was terrible had the smash burger, it was chewy and one of the worst I’ve had. The price for the quality of food was a joke!

The burger was not good unfortunately. The bread was a bit dry & the meat was nothing special. Overall a bit dissatisfied. & it is too expensive! The service was great & the hostess was really nice!

Very disappointed, my first bit and test not that good. I took 4 more bits and see if I deepen and It wasn’t. Just didn’t taste that good. The truffle Fries were amazing.

London is absolutely off the chain ridiculous with its prices for ho-hum food. This place was no exception. Went to Harrod’s with my son and we gave this place a try. I had the Winter Salad with chicken. Chicken was bland af. The salad was a typical salad. His burger was meh. Service was essentially non existent. Took longer to wait for the check than it did to sit, look at menu, order, and eat. $113 US dollars for lame food. Par for the course here… For all our faults, no one tops US for food options, quality, and service. Can go to a Chilis for a $10 burger that is bigger and better than this one.

I had a fantastic experience at Gordon Ramsay’s restaurant. The Hellfire Wings were packed with bold flavor and just the right amount of heat, while the smash burger was cooked to perfection,juicy, flavorful, and satisfying. A special shoutout to Dragana, who provided top notch service. She was attentive, friendly, and made sure everything was spot on. Her hospitality truly made the experience even better. I’ll definitely be back!

Nice set out restaurant. That's where it ends .one burger,nine chips.two dips,and onion rings.as you eat your burger,and none chips,you can see, a small oil slick starting to run from the onion rings.the burger is just a stodgy mass,of tasteless nothing .the fancy named curry sauce, is just cold and spicy,nothingness. nine chips is a joke .for the amount that it costs,I beg you not to even go there.a total rip off.

Fabulous service, gorgeous food

We had an amazing time and above the delicious food, Rafaella was simply outstanding, so charming and incredibly efficient serving us! We will definitely go back from Mexico and look for her in our next visit to London! Gracias amiga.

We went to Gordon Ramsay restaurant today and ordered an American cheese burger and the Oklahoma burger. I would say it was very average and not worth the price at all! I won't go there a second time...

Seriously one of the most amazing and magical experiences, the staff’s were incredible inviting suggested me to go for the French Onion Burger which was seriously so delicious I came back for more. All I’m going to say is Brava Brava Huge thanks to Gaga and Lauretta who welcomed me with open arms. I will highly recommend this place 10/10

I encountered an unfortunate experience with one of the waitresses who was very rude to my 1 year old and our family.. However the hostess Dragana was an absolute breath of fresh air during this time. Much thanks to her for her warm accommodation and kindness.

Hell's kitchen buger was amazing. Really good quality and definitely worth the price. I would highly recommend it if not tried before.

Great burgers and onions rings but slightly overpriced in my humble opinion.

Lilia,savio was amazing. Very impressive service. Very kind and helpful. Thank you so much for your beautiful service. Will come back and hopefully see you again. Thank you

Lilia,Nicky nice food, good service and coming back for sure!

Lory,Lilia give us super experience, really recommend to visit

Thank you for nice dinner to Lilia and Emile!

Tried the burgers and they were really good

We had really nice dinner and the food was perfect specially when we got the best service by gaga

Overpriced below average burger I tried the American burger 6/10 The smash burger 5/10 Sweet fries 10/10 The service is so good but you will find alternative delicious burger in London

Lilia,Niky,Gaga the best staff food i good

We had great service by Lilia and her colleagues

Lilia,Niky,Ela super nice service and good food

Lilia,Emilu,Francesco where so nice and ftiendly. the food was delishious!!

Lilia,Ela,Ciccio very happy with the service

A wonderful little place in the centre of Harrods. Amazing burgers as well as fresh salads sides. Friendly and helpful staff make the experience feel like home. Shout out to Savio & Gaga who are always welcoming, as are the whole team!

Completely disappointed by the quality of food and service! Chef Ramsay needs to do Kitchen Nighmare show here. We had burgers, Caesar salad with shrimp and onion rings, everything lacked flavor. Service started outstanding then our server disappeared and we were forgotten. We had to flag down a server for drinks, and condiments. Been to many other Chef Ramsay restaurants and this did not come close on what you would expect. Overly priced for terrible food.

Amazing food and service, especially from Gaga! The chicken Caesar salad is great, love the way they cook the breast and the truffle fries are so moreish. Would highly recommend to anyone!

So I am a irregular at Harrods and this restaurant knows me Gaga has always looked after me. She is so kind even to the extent that she recognises me and the people I come with . She is awesome. She’s the reason I always come back because of her service and her kindness. Emily is just as good.

3 burgers + hot dog + chips +2 bottles of water £140! That said , the burgers are really good quality- we had sweet potato chips ( without sugar !) and they were delicious. Service level seems to depend on how much you are spending .

Great, profesional and friendly stuff. Always attentive. The food is delicious and so happy with their vegetarian options.

Gaga is very sweet! The cold drink is nice.

Their burger and onion rings are really good. I also appreciate that we were given a heads up on the waiting time 'cos of the long queue. However, what I did not appreciate is how expensive it is! You would not notice how expensive because of all the additional charges. On top of 12.5% service charge that we weren't even asked if we want to pay or pay in full, they also have a 'cover charge' on top of that! We paid £70 to £80 just for 2 burgers and onion rings!

Food was delicious, as we expected, but we were so pleasantly surprised with stuff. Their were so kind, especially lady called Dragana. Next time we come in London we would definitely come here again….

“To Dragana, thank you for your exceptional service and warm smile that brighten every visit to the restaurant.”

the first person approached us was Lilli took us the table and she was very nice and helpful she has a nice smile then rafaela looked after great service and very nice team .. LOVE THE VISIT

Lilia,Gaga,Rafa …everything was great!

We have been served by lili and everything from service to food was great

The food was amazing, and lovely service from Gaga and Lillia We will definitely come back. Great environment and energy.

Gaga and Lilia was super nice and welcoming!!!!Cool food!!

Nice burger.Lilia and Savio,Sekhar…was nice dinner!!!

Lilia and Raffa made a nice experience for us, thank you. Everything was great, thank you

Love the atmosphere and the food was amazing Lilia and Raffa service was great 👍🏼 would definitely come back

Excellent wagyu burger. Raffaela and Lilia was fantastic hosts.

Thank u emmy for a great service good food as well...

Food was nice, staff was nice. Especially lilia and savio

Lilia and Savio warmly took care of me. Perfect!!

Food was delicious, Rafaela was very helpful and kind, excellent service, Grazie!!

Thank you Lilia,nice service ...

We loved it, lovely food and great customer service from Denis. Nothing was too much for him, went above and beyond to satisfy our requests.

Had a lovely blue cheese burger . I can really recommend this place. Food and staff lovely. A waiter named Denis with a great sense of humour and a lovely smile made our day.

Food was great with a good service by Denis

Amazing experience! Delish food! The waiter Denis was friendly and had a nice chat with us.

Waiter was very nice and collected

Denis is the best waiter food !!!!! Number one

Denis Thank you from the bottom of my heart for your wonderful hospitality. The service was wonderful and the food was very delicious. I recommend it to you.

Lovely lunch with the family, great service from the very friendly Denis

I ate next level burger. Meat should be much softer. It is a very hard meat. Bread is good, souce is good, home made ketchup is ok, meat should be much much better. Not worth tom to pay 50.

Tables that barely fit a family, The staff cooky and rude The burger is terrible! We couldn't eat it. I told the manager that it tasted weird, and he shrugged his shoulder and said that it was made with cured meat and not for everyone's taste. And we got changed the same. I think Mr GR should do an episode of Hell's Kitchen on his franchise.

The burger was worth every calorie. We walked to it which contributed to more hunger. It satisfied every craving you may have.

I am a huge fan of Gordon Ramsay, but i have to say the truth, we were 4 of us , we all had food poisoning , couldnt sleep, we woke up 4 am , throwing up all what we eat 2 Oaklahoma smash burgers and 2 cauliflower VG burgers. The meat was so rubbery , felt like am eating plastic, everytime i remember it i feel to throw up again, The only good thing about this place is the lady that works there, unfortunately i dont know her name, she is brunette with dark hair, she is very nice and friendly.

Amazing burgers. Be cautious to find your way in Harrods.

The burger is not good, they did not ask how I wanted the meat and it was really well done. Not tasty, the potatoes were good. The waiters were not rude, but not kind. I won’t come back. 40 pounds in the waste.

We visited Gordon Ramsey Burger & Shake bar at Harrods today (31st Dec) and was very disappointed with the burgers. I had the farm burger which was very dry and overcooked, to the point where I just could not chew any more and had to leave it. The burger was quite well done and so hard round the edges, I was so please we were given sharp knives ! I know pancetta is dry but this was so dry it was crispy and I had to used my pot of mayonnaise to try and soften it. At over £100 for the two of us it was quite expensive and I would have expected to be able to eat my food. We were there at the end of November and really enjoyed our burgers so today was a big let down. I know I should have complained at the time but the staff were really busy. We had already waited quite some time for a table and then for our order to be taken and food to be delivered.

Good burger but no wow factor, especially for the prices that are really ridiculous.

Delicious food,great atmosphere and 5 star service.busy ,vibrant and fast service.Dragana made us feel very welcomed and special.

The MOST 4* experience. Food is good, service is good, atmosphere is ok. This is an experience to try a Gordon Ramsay restaurant at a reasonable price. The burgers are tasty and the bun is superb, but you can find a better burger anywhere else. The truffle fries and sweet potato fries are very good. The onion rings are lacklustre. The atmosphere is fine but ultimately this restaurant is plugged into one of the shopping floors - it does not feel like a Gordon Ramsay restaurant atmosphere. Probably won’t come here again but it was a pleasant experience.

Unfortunately the food did not meet expectations.

We got snacks and they were ok. Not very cozy, but sweet and friendly service

Dear. Very average. A real tourist trap.

The food was tasty, however not exceptional. A bit greasy though and my Oklahoma burger meat was a bit burn and the cloth napkin was stained. I will definitely not visit Gordon’s restaurant in Harrods again.

Amazing burgers… always busy, but GaGa who works there is always friendly. My regular

I remembered this place fondly…until today. Such a shame. From arrival, the service was awkward. If anything I felt as if the staff couldn’t wait for us to leave. We were sat next to couples with babies and after they left, more couples with babies arrived. I really do not believe that infants should be allowed in this restaurant. They cry and they don’t eat anything in the restaurant. The couple next to me were also kind enough to ignore their child to the point that he began banging his head repeatedly on my table. The moment I saw a high chair brought out for this kid, I knew the experience had taken a turn for the worse. The burger, which I have praised previously was very disappointing. There was no seasoning whatsoever. It was truly a chore to eat, to the extent that I could not finish it. My experience was so disappointing I requested the service charge to be removed from my bill. A bill which was over £200 to that point! Very disappointing. This establishment was previously a 3 star minimum.

The atmosphere and decor are good and comfortable. I love the bench seating. But the overall feel just didn't capture me. I was hoping for something more special and cosy. It was a bit the same experience with the burger. It was tasty and it was an ample portion; however, it didn't dazzle my tastebuds. I ordered the Oklahoma Smash, and I enjoyed the flavours, but the hamburger patties were very tough, overcooked. That was particularly disappointing. You just expect better from a pricey hamburger. I was impressed, though, with the homemade pickles/gerkhins on the burger. I could tell they were homemade (not from a jar) because when I was a little girl, I made pickles with my grandma, and the flavour and consistency on the Ramsay pickles were just like my grandma's. The onion rings were superb! They were freshly-made and very yummy. I would go back here just for the onion rings, because freshly-made onion rings are very hard to find in the UK. The iced tea was brewed in-house. As an American, I was excited about this. I was a bit disappointed, though, when it arrived because it was British style iced tea, meaning that lemon juice and sugar were mixed in with the tea. American style is just plain brewed tea with a lemon wedge on the rim. Then you can squeeze in just a bit of lemon and add your desired amount of sugar. Oh well. This wasn't a huge deal, but it would be nice to have the option. Finally, the service was very good. The waitress was on top of it and was very friendly. I wish I had gotten her name. We tipped her well.

Terrible food and very expensive. Complained and given some free salad to try & take the greasy taste away.Made us feel quite ill actually. Complained again but all they would remove from the bill was the service charge. Horrible experience- yuk

Good burger, just slightly overpriced.

Hamburger slathered in oil, overpriced, tulhypolt. The name will take you away. They are nice, but not worth sitting in

100 euros for 2 tasteless blue cheese burgers with overcooked meat with 1 fries for 2 at 9.50 pounds and 2 tiny cokes, it hurts a lot. It is INCONCEIVEABLE NOT TO BE ABLE TO CHOOSE YOUR MEAT COOKING IN A BURGERS RESTAURANT!!!! In addition, Gordon Ramsay dares to charge 1 pound per person and 12.5% ​​service! In short, we really regretted having wasted 100 euros on such a mediocre meal. Run away!!!!

I ordered the chicken burger, first one was cold. New order arrived but there was so little chicken in the batter that I just pushed it aside. I will never go there again. Very disappointed.

Food quality not worth the price.

The employee named”Gaga” helped me a lot since I booked my reservation wrongly and she helped me and my family to have a hearty meal

Have been all over the world eating Hamburgers not one restaurant charges for french fries separately and £9:50 a portion

It's good food, it's good service, but the price is quite high for what it is and on top of that they charge you an "optional" tip but they put it in your face.

Went for lunch on a Saturday and as I dinning solo, I was able to get a spot at the bar within less than 5 minutes, which was great since the queue for tables was over 30 minutes. I've tried the Flat Iron Steak burger and it was easily one of the best burgers I've ever had! The steak was perfect bad you could taste every single ingredient, which was a delicious combination. The truffle Parmesan fries were good, just not as memorable. The service was great, although the food took about 30 minutes to arrive. I totally recommend this restaurant and look forward to coming back.

Lovely experience the staff were so kind and helpful, Gaga i believe her name is at the front desk is absolutely lovely and so was the waitress serving us. Sorry i forgot to ask for her name, me and my girlfriend love hells kitchen so we had high expectations and it did not disappoint. The food was absolutely lovely the Hells Kitchen burger is a must my gf got the yardbird burger. It was lovely but i prefer beef burgers over chicken. The truffle chips are one of the best chips i've ever had. Lived up to expectation and i expected to be dissapointed because of my high exoectation but i definetely left happy

My experience was very overrated, Burgers was average nothing special tbh, but the best thing is Rafealaaaa she made our visit unforgettable really.

I have been coming back into this restaurant and each time I have exptional experience Good reception especially from a lady called Gaga And Veer who is so pleasant and helpful at the same time remaining professional Thank you guys for a job well done

Great place! Special thanks to Gaga for amazing service, careful attention to details and always a warm welcome!

I wanted to share the wonderful experience we had during our lunch at Gordon Ramsay’s restaurant in Harrods. With an incredible ambiance, both the taste and the quality of service truly impressed us. Our waiter, Ahmet, made our lunch even more special with his attention to detail and genuine warmth. His professionalism and friendly attitude made us feel right at home. We would like to extend our thanks once again to Ahmet and the team for this unforgettable experience at Gordon Ramsay’s.

Ufff managed to try at last streak burger here and it was amazing and truffle fries... Lady hostess Gaga was very nice and friendly. Definitely will come again

Vinimos aquí para mi almuerzo de cumpleaños, así que estaba deseando. Tenía grandes expectativas, pero me quedé abrumado. El personal era muy amable, pero tomó siglos para que tomaran nuestro pedido cuando el restaurante no estaba muy ocupado. Pedimos dos hamburguesas. No nos preguntaron cómo queríamos que se cocinara. Supusimos que como la mayoría de los restaurantes de hamburguesas vendrían bien hechos al menos. Sin embargo estaban crudos y la carne estaba muy roja (foto adjunta). Las patatas estaban frías, sin condimentos en la mesa. Nos quejamos cuando la camarera finalmente vino a preguntar cómo estaba nuestra comida, sin embargo, para entonces solo queríamos irnos. Muy decepcionante. Gordon Ramsey necesitas mejorar tu juego, especialmente en un establecimiento tan alto como Harrods.

The food was very good and everything else was a good restaurant, but the prices were by no means appropriate! Approximately £25-30 without a side dish

The American burger is so delicious, and Dragana was very nice and helpful during our visit

Regardless of the high price, the burger is large and I did not like the taste. May God continue to bless us.

Personale gentile e cortese, cibo buono. Ci siamo goduti questa comoda sosta tra un hamburger e una ceasar salad con pollo. Ottimo anche gli shake a fine pasto

I absolutely love this place, the burger is so delicious and the customer service is superb, Gaga from the Harrods branch is so friendly and her service is brilliant. I have been coming to this branch for a while and I always leave happy and satisfied. Thanks for the brilliant service and food.

Mouth freshner not offered post dinner

One of the best Burgers I have ever eaten! To test!

My Husband and I came here from Australia, having high expectations. We ordered onion rings and fries plus a coffee. Apparently you are supposed to book your seat before arriving? Extremely hard to find this Restaurant with limited signage. Service very ordinary and also super expensive for what you are served. Once we received the bill, the “optional service fee of 12.5%” was added plus another fee, totalling 7Pounds over the cost of our bill. We couldn’t believe these extra charges when nothing was mentioned in the outside menu, or when we were seated. I think you would call it highway robbery. Definitely overrated and a disappointing experience. Save your money and go somewhere where you will receive better service and better food for a reasonable price. Very sad to say, I would NOT recommend this restaurant.