Goodfellow & Steven in Dundee City

Been enjoying the products of this bakery since the early 1960's, but after 25 years away from home, the bean and potato pies, plain bridies, violets, and mocha cakes were just some of the items I missed so much. How disappointed was I when moving back to find this bakery in decline, the meat in the pies and bridies is awful, they don't make the tattie and bean anymore, the shops have a feel of sparse, "soon to be closed" about them, many if the much loved bakery items discontinued, I remember as a young man meeting Mr Goodfellow frequently when he was performing his shop inspections, a lovely man, but he would be so disappointed in the state of the business. Strange thing, I tried the JM Bakery, and their bean and tattie pies, whole bigger, had that lovely familiar flavour, as did the bridies. So so sad to see Goodfellow and Stevens is not the premier bakery in Angus anymore.

Very rude and opinionated older female in the Dundee ' Day After 'store on Blackness Road. Needs to wind her neck in and learn some basic customer service skills The products you sell are very good, but this woman is upsetting customers and it's a regular occurrence. She is not suited to. customer facing role.

Very good food served here and staff always really nice too, friendly and chatting with customers. Always busy as well so shows how good it is!! Nice cafe.

Very disappointed, visited the bakery in broughty ferry today and purchased a cream iced cookie and a caramel meringue. Both cakes were inedible as the cream in the meringue was hard and did not taste fresh and the cream iced cookie was hard. Was looking forward to a treat but will not be in a hurry to visit again as not cheap.

Blairgowrie Went in this morning and apparently, fiddling about with cakes is a priority over serving customers, so I walked out. Not sure the recent refurb is going to work out for you how you hope if it's considered acceptable to ignore customers with money in hand.

The sit-in cafe is alongside the bakery shop which had a large display of cakes which caught our eye. Although it had signs which indicated it had won awards for its pies sadly they had none available in the cafe - presumably sold out. Instead I had a roll with Lorne sausage and my wife had a roll with bacon. These were nice enough as was the coffee but at £10.70 it was fairly average for what appeared to be a traditional local bakery. Service was okay. In the end we didn't bother with the cakes.

Lovely wee spot to stop off. Locally, it is very historical but perhaps more importantly, the quality of the produce and the level of customer service can almost transport you back in time ( think Downton!) Food is locally cooked / baked Limited seating but such a special experience. Pls try the chocolate violets if you can - more ish!.

We happened to stumble across this place after visiting Broughty Ferry Castle and we are glad we did! It is a lovely little cafe with very limited seating but staff are very welcoming and helpful when choosing what to eat from their well-priced menu. All of our food was very tasty and our drinks hot - absolutely no complaints!

lovely little cafe, lovely service - we only had coffee but was delicious, if we hadnt booked lunch for later we would have had the cakes.

We went into cafe in the ferry , very friendly staff nothing was too much bother for them.. we ordered toasties and coffees delicious. We will be back.

Whatever has happened to Goodfellow and Steven They were (in the past) an excellent baker Now it is impossible to even get a fresh cream cake, which is appalling Instead they offer appalling fake 'cream' which is like plastic They are clearly of a much lower quality and nowhere near their competitors like Fisher and Donaldson or J M Bakery I find it amazing that what is supposed to be a premium bakery does not even provide fresh cream cakes

Having gone in to buy cream cakes as a treat, for the family,I was disgusted to find when getting home that the filling was not fresh cream, but an appalling synthetic filling that was tasteless and not edible. I am old enough to recall Goodfellow and Steven as a real quality baker. This in no way was quality, and if I had wanted a cheap, unpleasantly tasting, synthetically filled cake I would have gone elsewhere. I would also like to know what the ingredients of this synthetic 'cream' filling are. Would highlight also that the price was not in keeping with such cheap ingredients What a disappointment. Goodfellow and Steven really needs to think about what it is selling to customers .

this shop sells award winning pies and caked and also has a cute little cafe serving light snacks and tea and coffee

Visited yesterday with my teenage grandson. We both had tea, a Scotch pie each, one portion of beans in a small ramekin dish and 2 chocolate éclairs. The pot of tea was small for 2 but staff topped it up so we could get a 2nd not so strong cup. The charge of £4.20 was ridiculous as was the £1.10 for a small portion of baked beans. Our éclairs were chosen from the shop and no one mentioned they were not fresh cream. Since when did Goodfellow & Steven use artificial cream? They cost £2.20 each! Grossly overpriced. I'm all for supporting local businesses but not at these prices. There are many other coffee shops in the area offering better value for money and more comfortable surroundings.

Perth, Scott street. As above beetle found in egg roll cooked in! Called to tell them got relplied to like a child, back up, confrontational etc told to bring it back. I was at work therefore couldn't and not keeping it aside for hours to take back. Emailed in Sep no reply. Emailed Nov got a reply to say it will be passed to relivent person. Still no reply. Today thought I'd give them the benifit of doubt if the same people were not on service due to cleanliness, entered and was told I am not allowed food nor to be served! Come back Monday and speak with her manager. Firstly shocked at this behaviour, should be genuinely concerned that this has happened. But no back up confrontational which is really bad service.. I am really humilitated by the response we are not all perfect but surely for health and safety your staff should be concerned and not treat customers this way? This is not the first issue I've had with staff in this bakers even away back when they were on the hight street I've had a rude girl no longer there now. I've had incorrect foods put on rolls etc and yes I know we're not all perfect but surely a better response to me and an apology. After all we are the ones lining your pockets with money and during Covid still shopping... I think I've said enough

£6 odd for a measly bowl of soup and a sad half sandwich? Was taken back when my partners portion of soup and bread was the same amount of food minus the sandwich filling but nearly half the price? and to have to wait half an hour just to get our orders taken? Shambles

I have always been a fan of Goodfellow and Stevens cafe, however I recently visited it and was extremely disappointed to find that it was far from clean. The shelves behind the seating areas were dusty and dirty and looked as though it hadn’t been cleaned for some time. On a plus note the service and food were good. Just in need of a good cleaner

1st class bakers with a great selection of bakery options, we enjoyed the square sausage breakfast rolls and drinks deal, they had a few deals with pies and doughnuts always busy.

One lovely lady who was calm, pleasant and polite at all times was rushed off her feet for the entire time I was in the cafe. She had to do everything on her own. When I suggested to the manager that more staff were needed in the cafe she snapped that they couldn't have more than one person there. Having read previous reviews I see that this isn't an isolated incident. So all praise and support to the woman who was left to do it all without help. She did a wonderful job under ridiculous and unneccesary pressure.

Me and my ladies went in for our coffee and cakes as usual, cafe is always clean and welcoming. However poor lassie was running about trying to accommodate all of the tables and other tasks. When addressing our table she explained that she was running it on her own today and this is not the first time I’ve witnessed this, another lady who attends to the cafe has mentioned this before. Also, the cafe does not seem to have taken any precautions regarding the virus as tables are too close to one another, we felt uneasy because of this. However we can not fault the food and service, just wish it was a bit quicker!

What a thoroughly unpleasant experience! Surly, uninterested staff, an extremely long wait for food which when it arrived consisted of poor quality ingredients that were poorly cooked. When trying to complain, The manageress informed us she was serving a customer and walked off into the bakery, we left in disgust after paying. There was clearly no management of staff, tables were not being cleared. Delivering food without the utensils to eat it, poor quality food and a couldn’t care less attitude. Cutlery and crockery was getting crashed about..if you don’t like the job or serving customers politely, find other employment. As a customer i suggest you find somewhere better to eat and spend your money. I wish we had read the other reviews before we went there. We won’t be going back, I would have detailed all the other problems but feel it would be a waste of time.

This cafe has been here for longer than I can remember. The food is plain and simple. Stovies with oatcakes, pie and beans, toasties etc. But it's all delicious. Staff are great and really aim to please. But oh dear the ambience leaves a lot...

Popped in here with family while visiting Broughty Castle and it put a damper on our day. We were disappointed by the lady servicing the cafe part of this restaurant who was unecessarily very unfriendly and impolite. We got up and left without ordering more...

Popped in on our way home and had pie and beans followed by a cake each.The place wasn't too busy but there were plates needing lifted from tables and tables needing wiped.The staff were friendly and chatty however and all in all we enjoyed the...

I often pop in for lunch on my dinner break , always plenty of friendly staff and super clean premises. You can sit it in the cafe area or takeaway which is a good option. Today I had a ham salad granary roll followed by...

We stopped in for a welcome cup of tea and ended up having soup and cakes as well. All the fare on offer was not just good, tempting and satisfactory, it was 😘 tasty, beautifully offered, served and of wide variety. The lady in charge...

Their tempting array of cakes & pastries on display drew us in. Bought a made-to-order roll to takeaway. They do offer sit-in table service too.

Ordered the meal deal lovely brown roll with ham salad great portion, can juice and crips hubby had a tea and hot pie to take away not even a fiver great value and served by a very friendly young girl dressed as a easter bunny

I bought a cake for my daughters 40th birthday and was very pleased with it. The sponge was so light and fluffy and the filling was soft and creamy. I would recommend buying a cake from them and will use them again.

Lovely birthday cake: managed to do it at short notice and ab delicious. Good value and just what we wanted. Handy spot for collection as venue for party in Jolly's, down the street from bakers. (Their bread, cakes etc look as lovely as ever and...

Goodfellows was fab years and years ago but their food has went downhill, I bought some macaroni pie which use to delicious with lovely cheese sauce going through the pie the ones I got were nothing more than greasy pasta shoved in the pastry with...

Bought 6 Could have eaten twice as many Brilliant Also tried their coffee Belgian biscuits....fantastic!

Although a regular in Goodfellows shops (I’m a fan of their cream cakes and onion bridies) it’s a good few years since I visited the cafe in Broughty. In the past, I’d have said it was one of the best. Admittedly, when we visited on...

The best bakery in Broughty Ferry & Dundee... years of experience have honed the skills of the bakers & patiserie chefs

Traditional baker and cake maker, breads and filled rolls excellent. Pies and pastries are delicious seating area to eat in

Broughy Ferry is so different from its Major City Neighbour, Dundee, in so many ways. It is better endowed in the Search for Sunshine for a start and, though it was the penultimate Saturday of September after quite the nicest summer we have had in...

I was on an errand which took me to Broughty Ferry last week, on Tuesday 4th September 2018. When done, and with it nearing lunchtime, I decided to pop in for a light takeaway lunch. I opted for a steak pie, and a cheese and...

Ate breakfast here on 2 consecutive mornings before heading to St Andrews. They have a good selection of breakfast staples eg bacon roll, egg roll, pancakes, with tea served in lots, and several coffee types available. Service is always with a smile.

A tea room and take away with fantastic cakes, and slap bang in the centre of town. Handy for locals that need to catch a bus, and tourists in town

Welcoming staff and great aromas Lovely fresh and tasty cakes. Hot tea and milk shakes Clean and tidy toilets.

If you want a relaxing atmospheric place for tea or coffee, this would probably not be where you would choose. Formica topped tables and industrial china cups which would be more at home in a factory canteen are the norm. Nothing wrong with the service...

We landed in Broughty Ferry on Saturday the 12th for a wee rake around and fortuitously found a parking space right outside old "Goodfellow and Stevens, The Bakers" ... with their fine and very friendly small cafe. Despite having a positively negative and less than...

Went in for coffee and a snack but waited 15 minutes before anyone even cleared the table from the previous customer. My wife's cheese sandwich was fine, nice salad, big portion but my link sausage on a roll was less impressive. The roll itself was...

This is really called the Gallery Cafe and is part of Goodfellow and Steven bakers, Broughty Ferry. We were looking for a soup and sandwich lunch and the menu looked ideal. The cafe, with paintings round the walls, is somewhat old fashioned - but I...

On the lovely afternoon that was the 19th, in Broughty Ferry, we once again elected to give the old established bakers a try. As usual, the place was pretty full of happy local worthies, laughing, blethering away as they chomped whatever fare had taken their...

Having grown up enjoying Goodfellow's birthday cakes, I wouldn't consider any other to celebrate any occasion. Many have tried to copy their cakes but few can reach the high quality or consistent flavour. Goodfellow's has a super little tearoom adjoining their bakery shop, all too...

We passed Cafe Nero and Costa to come to support a local business for coffee, how I wish we hadn't! I asked for a strong white coffee with 2 shots of espresso and a normal coffee for my mum. Both of them were virtually white...

Went for a lunch/ snack with my daughter and granddaughter it was the worst lunch I have ever paid for. The sausage roll was around three inches, heated in the microwave and cost £1:50 ( you can buy 3 larger ones from the shop for...

Popped in as usual at lunchtime on a visit to Broughty Ferry. There were three staff on duty - and it is a small place BUT there was no cohesion about the tasks. Al 3 were serving, cooking, clearing and nothing was getting done. After...

Visited for quick lunch a month ago when service was poor enough. Thinking they were having an off day, ventured there again today. Service was worse today: waitress who took order was unwelcoming and rude. They took 40 mins to prepare 3 sandwich lunches, and...