Good Brew in Inverclyde

Food was nice but service was awful. Overcharged nearly three times the bill, told it would be refunded but not told it would take 3 to 5 days. Member of staff was just not listening.

Booked a table for 4 for lunch. We were offered the booth by the window. Great view but it’s a really really tight squeeze for four people & a dog. As we had an 87 year old man with us, who has a walking stick & mobility issues, & doesn’t like being cramped in, we said it was unsuitable for us & could we possibly get a larger seating area. No was the answer. Despite there being several other tables reserved for other people for four, the person behind the counter refused to change anything around. We left, went to Cafe Continental down the road. I walked back to my car about 30 minutes later as I’d forgotten something, the tables in Good Brew still had their reservation signs on them & were still empty. Then after lunch, walking back to the car, same, empty tables with their reservation signs on them. Glad to see a restaurant is so busy that they wish to do without the money from 4 people out for lunch with wine & coffee. I’m very much a you get more with honey than you do with vinegar type person - Good Brew definitely had the wrong front of house person on duty today. We have a family member who lives in Greenock with a birthday in October, I won’t be booking Good Brew or The River again.

Ordered a takeaway soup and then a table was vacated with a view so decided to sit in. Was refused table as I was solo although no one else sitting at it. Then charged an additional 66.6% more to sit in. My soup came with a quarter of slice of bread. When I asked for another piece was told I need to pay another £1! So on reflection my soup had an additional charge if I wanted pasta or meat added and then more for the other half of the slice of bread. I will let you decide for yourseld if I would recommend to a tourist! Such a shame for a lovely town that desperately needs income.

Food was great! Excellent salad which we couldn’t get through with a tomahawk steak, nice potatoes and scallops. Also a good selection of drinks. The chocolate chip scone we were given on our way out was lovely with clotted cream back at our hotel. The staff were all friendly and even when we were the only people there later on we never felt like we were being rushed out, we’ll be back soon hopefully!

Good food.staff not very helpful .think they are under pressure .very few happy faces .we frequented the cafe several times and each time felt a bit annoyed when leaving .kitchen staff seem good and quick