Gonzales in Bolton

Poor customer service. Order wasn’t correct, rang through to notify, not helpful. Rude person on the phone. Terrible attitude! Portion sizes far smaller than they were- large donner much smaller. Will never go again! Not value for money and even if it was - it’s the principal!

food was cooked exactly how i asked, it was really nice. i will definitely order again

Chips was absolutely cold and no eatable at all kebab cold and hard meat means not fresh

Great as usual!! My absolute go to for pizza

I regularly order from Gonzales and it's always perfect when it arrives. The food is always warm and they always deliver early which i love.

absolutely vile!! couldn't even chew the chicken it was that hard

Food delicious as always, the best takeaway in Farnworth. Delivery time keeps us surprising this time our food was delivered 30 min after made our order. Thank you so much the best service ❤️

lovely calzone! I didn't expect chips with it- very nice also.

Food was early, hot and fresh and always tastes amazing, never fails! Thanks again :)

Love their food, always very tasty and very good value.

food was pretty good however the buy one get one free is miss leading due to over priced items..also asked for red salt on chips but obviously didn't read the notes

Calzone was cold and chips was hard - kebab had no salad and no sauce - the donner meat was cold also

Food arrived on time, nice and hot, would definitely order again

The onion rings were soggy and the guy gave me attitude when I asked for peri salt on my chips lol not great customer service or food

Amazing food as always. Thank you

Amazing food as always, thank you.

Food was late & cold, this was my first time trying Gonzales, wasn’t impressed so was also my last.

I ordered in good time at approximately 15:30 for a delivery at 16:30, the food arrived at 16:50, the food was cold. As a first impression I was very disappointed.

the food wasn’t as nice as it usually is

Missing items of my order, really unhappy

We ordered basically every week, every now and then they would forget a soda or sauce. My husband rang a few times to complain but it became so often that my husband started to feel embarrassed to ring and complain. Today I asked him to complain because they forgot 1 can of pop and a sauce then surprisingly they said it is the last time they come back to deliver the items that we paid for but they forgot to deliver. Nice food, forget an Item once or twice on a busy day we understand but every now and then is disrespectful with customers that only ordered from them during the past years. Unfortunately this was our last order

Asked for cheese burger with salad & got this

food was absolutely on top form today! thank you. donor meat cut perfectly, and tasted great.

always superb from here in my opinion. nest is always cooked spot on

Drivers always polite, food always hot, has to be best takeaway in Farnworth

Pizzas was pretty tasteless and like bread, forgot my drink and gave me half a portion of chips, not the best but it’s normally good

The meals itself was awful there was about 4 pieces of chicken on a large chicken kebab. My order was confirmed at 8:01 pm my expected arrival was 21:05-21:025 but it didn’t turn up until I phoned the shop twice to see where it were for them to say the driver gave it to a different house esp they’ll remake the order and send it out which then turned up at half 10 if not a bit later and when the order turned up it was freezing cold. Definitely wasn’t worth the 2 1/2 hours wait

Ordered food 2 hours ago and still not here and not answering the phone absolutely shocking

The separate salad was missing and there is no other way to inform you of that.

Gorgeous food as always!! Unfortunately they forgot the free pizzas for the BOGOF offer this time, never happened before so hopefully a one off but we were a bit gutted as the pizzas are so good!

Always good food when I order. Hits the spot. Won’t order kebab from anywhere else. Always earlier than expected.

Used to always order from here but really didn’t enjoy it this time, meat was chewy and the chilli sauce was way too spicy even though i ordered mild. The chilli sauce used to be warm and tasty :(

Gonzales offer the best kebabs in the area without doubt. I just wish they would reintroduce red cabbage and the lamb shish they used to do. Red cabbage is VERY popular according to TikTok at least

Will you PLEASE start cooking your fries properly? Theyre always undercooked and hard.

always on time and great quality food, always consistent. 5 🌟🌟🌟🌟🌟

Food was hot and really good for the price and on time as always

Not lived in area long ordered tonight 1 half ponder cheese burger 1 half punder chicken burger 11.50 absolutely bang on vest iv had and tried alot of places

Missing dips - we spend a lot of money here and whilst it feels inconsequential it’s not, meals couldn’t be eaten as intended. Raised as an issue and were offered a 70p refund - which to be fair is the right price so no issue with that. Small things make the experience though so quite disappointed. Lost us as a customer I’m afraid.

Best pizza place. Friendly delivery driver

early fresh and hot as usual. only marked down on food quality as my pizza box was so squashed it looked like it was sat on and almost all the topping was stuck to box lid

We ordered 2 Large Kebabs on nan bread and a cheese and garlic bread it came late the garlic bread was greasy you can see the oil dripping off it they send two small tray off kebab meat but no nan. We phone back up they came with two large kebabs but it was full off grease. We were very disappointed with it cause we order there all the time and plus the food was cold. Unfortunately we won’t be ordering there for a long time

Been waiting an hour & a half with a 5 year old waiting for her tea and yet it’s still not here but just eat is saying it’s been delivered ??? Sort it out

Cheaper than other places, also very good food we order and pick up every week

The food is always good and tasty. The delivery people are always very polite and friendly. In our opinion, to order from here is always good value for money, and we are always grateful for the drivers who bring the food in all weather. Keep up the good work. Thanks to all the staff.

Fantastic as usual and lovely friendly delivery driver, food was hot fresh and tasty

I've been a regular ordering from here for a good 5 years, and it'll continue. Food is mostly always great, it's always hot. Arrives in good time. and the delivery drivers are always very chatty and polite. I've tried other places and it never competes.

I order from here somewhat regularly,probably twice a month or so and it's usually fantastic. Tonight they sent a burnt calzone with some cold soggy chips. My wife's kebab was good, but the calzone was very disappointing. Next time I hope it's better

normally out favourite takeaway but tonight the garlic bread with cheese was swimming in grease the taste of the garlic was so overpowering you couldn't taste anything else, hopefully this was just a off day as like said this was our favourite place to order

Always great service, thankyou x

nothing to do with the restaurant itself but the cheese on the pizza had slid off due to the delivery

The order was okay but the service was terrible, rude and disrespectful on the phone when they didn't tell us about the free offers

Don’t buy from them I had ring them to change my order they said we can’t

Never disappointed. Always hot & tasty. Thank guys - 5⭐️⭐️⭐️⭐️⭐️

Brilliant food, service and delivery. Just like it always is. Thank You Gonzales.

My mother accidentally gave the delivery driver money forgetting it was already paid on card, he came back and gave the money back... thanks delivery driver.

order was spot on excellent food as always i always order from here for pizza or burgers

My new favourite kebab shop. Had Donner calzone a week ago and chicken shawarma+donner kebab today, tasty every time and generous portion. Will definitely go back, keep it up lads!

soft soggy pizzas not good tbh gone downhill this place

Pizzas are always amazing. Chips are always soggy and pale. Ordered onion rings for a change. They were soggy too. If they could sort out the frying times and delivering packaging this would be 6 stars as the pizzas are amazing.

food is always top notch and fresh and hot, only place I get kebabs or pizzas from or calzone

Very disappointed on the spicy chicken wings they were not fresh and very greasy normally we never have a problem with you guys but the chicken wrap kebab and garlic bread was spot on. I think we will be taking a break from you guys

Always fresh food out go to takeaway every time

I've always enjoyed my orders with Gonzales but today's was not impressive at all.. both Pizza were burnt. quite expensive too.. I thought it's a buy one and get one free😐

Food was OK just not hot enough as long time wait for delivery and was not complete what was on order after call gonzales rest of my order was delivered but way to late

it was late but they gave us a Garlic bread with cheese and 2 cans of pop with our order. so all was good . I appreciated that.

very nice food and really nice delivery man

Food was lovely and hot as always but the delivery guy is miserable he could at least smile than grunt like an old man

Fresh food and always delicious out no1 go to takeaway

brill, always good food, keep it up, many thanks

Gonzales was very efficient,food came piping hot,pizzas were lovely,and arrived before the designated time,would definitely order from them again.

only got half of what we ordered stated buy one get one free didn't get the other pizzas

I love Gonzalez my fave place for kebabs. Had the shwarma tonight, so tasty loads of it with lovely crispy fries. Thanks!

After an issue with missing items I rang the restaurant and they sent the missing items quickly along with a complimentary item. Great customer service

Gonzales always gives the best, tastiest food, no matter what you order, everything is very good. Their customer service is excellent. Very nice staff.

Food is always fresh and hot when arrives, somtimes food arrive early but it’s never late. Delivery staff are always polite

really enjoyed the food which came quickly and was piping hot. can't fault it

Bun was burnt chips was soggy and the chicken had 0 taste do not recommend

Let me down recently. Food arrived 2 hours after ordering, cold, on a non busy monday. cheesy chips had barely cheese on them. However the kebabs are kept up to their standards.

chips with cheese- cold and barely any cheese. kebabs taste good

Mine and my son’s favourite takeaway.

brilliant service great food loved every single bit off it

love their pizzas. would recommend

Donner meat was cold and so was everything else

Busy.food average but well priced

I ordered 1 9inch pepperoni and cheese pizza and 1 7 inch margarita with kebab meat as an extra on it, both pizzas was buy 1 get 1 free but I got 1 of each instead of 2 of each, I didn't receive any call or txt advising me of this, I am disappointed as I really do like using gonzales the reason I ordered what I ordered was to feed me and my family of 5 which I couldn't do

absolute pleasure as always, food spot on and best pizzas in Bolton.

Order came in 10 minutes, from order to mouth, next level time that, you guys must have known I was hungry 😂

bro i swear their food is godly, 10/10 flavour

Perfect food as always excellent 👌🏼

My new favourite takeaway to go to in the area, food is awesome, no complaints, definitely recommend

Very nice food. Got loads of pizza offers

food was amazing as usual got the super kebab for 24 pound was well worth the money

Missing items with order delivery. When we rang to complain, they refused to provide missing items or refund and became argumentative. Second time this has happened so would suggest you avoid! Either they're purposely skipping items or employ hungry delivery drivers!!! Save your money and order elsewhere.

Womt be ordering from here again. Sent the wrong pizza (hot vegetarian instead of a normal vegetarian). Had to throw it away as it was too spicy. Just Eat were absolutely no help.

ordered from this place weekly for years.. last 3 weeks something has been missing or undercooked. will now take my business elsewhere.

Lovely food and service is very good

great food,and arrived early, Will order again

basically cafe food, fine but expensive for what it is

Great quality food and hot and fresh . new favourite place

Beautiful food! Very flavourful! Also the food was piping hot, will be ordering again! 👌✨