Golders Hill Park Refreshment House in Barnet

A great cafe and the food is fab. I stop for coffee when I walk my dog but the coffee here is really good especially if you are lucky enough to have Yissan make it for you. His coffee is the best! I highly recommend.

I hesitate to question why there are a few very negative reviews on here, but they simply do not ring true to me. The café in Golders Hill Park is a hugely popular spot with locals and is a great place to catch breakfast, lunch, coffee or an ice cream. It’s open every day from early-ish in the morning through to late afternoon, and you will always find groups of local people sitting for long gossips outside, often with their dogs, as well as lots of families, joggers, and residents from the Hampstead and Golders Green areas. The prices are what you would expect from the local area, and pretty reasonable, the staff are fantastic and work very hard to deal with a large numbers of people especially on sunny days. The ice cream is a particular highlight with a separate ice cream serving hatch during the summer. I would say that the cakes, especially scones, cheesecake and occasional specials, like pecan pie, are particularly good, the coffee is just as good as you get at one of the large coffee chains, and the selection of drinks is quite extensive. This is a great place to stop for a sandwich, like meal or breakfast as you walk round , Golders Hill Park, a little-known Gem itself in North London, with its animals and duckpond, stone, Paris, and other interesting features. I am simply mystified by the negative reviews which bear no relation to my long experience of this great little café.

Have been coming here for years, but on my last visit recently their were new staff. The 2 ladies were badly trained, gave poor & in one case, rude service. Prices are the highest in the area, which might be acceptable if the products were top class, but you can buy better quality & cheaper down the road. Coffee was tasteless, too much water & milk. If at all possible AVOID, that way the management MAY WAKE UP!!!

Tourist trap, avoid. I picked up a bowl of takeaway tuna salad, looks less decent than supermarket tuna salad. No price label, queue for a bit, then I was asked to pay for £11.50! I double checked with the staff, he said yes, it's £11.50. it's much more expensive than freshly prepare salad in the city.

This place used to serve nice food but was so disappointed today. Prices up and quality down. Had possibly the worst jacket potato of my life for £8.50- seems had been microwaved to order… kids meals are also very steep at 8.50 for small portions of poor quality food. Waiting staff spoke no English so was difficult to get help to ask for anything. The ice cream is great but next time I will avoid anything else!

Great coffee, ice cream and food. Excellent location and staff very attentive. Great place to meet with friends.

Excellent ice cream you have guys! My favourite is pistachio. By the way: that cafe isn't responsible for the toilets, which are usually closed earlier than they should. We need to complain to the council, not to the cafe.

I understand the feedback about rude staff, but depends on who you get - we were there about 20 minutes before closing time and a big burly staff member rudely told us they were closing soon. Another staff member quickly came over and explained that we could order some takeaway. The ladies loo not being open isn’t acceptable as the next one is quite some distance away. Food is just about ok…

Gooooood Icecrame and lovely staff , I wake up every day and go in the morning to get icrema for my kids and it’s the best in town

This is a favourite park. Who could not love such beautiful surroundings?The Barista in this Cafe is outstanding. He is such a warm and welcoming gentleman. He is also very skilled so l always know that I am going to experience a superb cappuccino.Thank you.

It’s a shame they have the monopoly of this beautiful park! The staff inside are so rude and really couldn’t care less about the visitors.The toilets for women are closed!!They take ages to serve and the prices are not cheapLast time we will ever go there, shame on them.

As usual Amelia and Nicoletta were exceptionally polite and efficient. Not just to me but I noticed to all customers. Their cheerful service always enhances our visit there.

I just have to post this to counter the reviews about rude service. We call here for coffee and cake regularly and receive a warm welcome. The coffee is well above the standards of similar places , especially those run by the large concessions who nearly took over here a few years ago. The cakes are also different and the apple cake is to die for. We do sometimes see rude and arrogant customers but that is perhaps to be expected in an affluent area with people with a sense of entitlement.

Rude surely management. No change. Been that way for years. The owners obviously don't care. Expensive too.

Ice cream was so inedible - dreadful - had to throw it away. Worse than any own band cheap supermarket stuff.

Even with limited opening due to restrictions, the staff were warm and helpful. We visited just before lockdown was lifting and you could sit on their outside terrace. The park has lots of benches though and we bought coffees and sat in the shelter of the rose garden in the sunshine. This café has been a local fixture for decades and a popular brunch spot.

Nada ha cambiado en las últimas dos décadas o he tenido que pasar por este lugar. Este restaurante familiar es tan grosero y hosco como siempre. Tiene una reconocida reputación en la zona por su desagradable servicio. Precios altos también. Creo que su lema debe ser: “¡Servicio con el ceño fruncido! "

He estado entrando y saliendo de este café durante más de 20 años y me decepcionó el servicio arrogante y grosero del joven hoy. Pedí una bebida que necesitaba un vaso o taza y simplemente cogí un vaso de plástico del mostrador. El tipo que me atendía me dijo de manera muy cortante que eso no era para mí, sino para un tipo diferente de bebida. Dije que lo sentía, pero que no era obvio, así que ¿no debería usarlo ahora como lo había tocado? No, me hizo tirarlo a la basura y me dio otro vaso de plástico de apariencia un poco más barata.Este servicio grosero e idiota me hizo sentir que nunca más volvería a lo que alguna vez fue un lugar favorito.

I've had a bagel and an fresh orange juice on a raining morning but I was so happy to see them open! The staff was friendly and helpful! They are doing just Take-Away at the moment so you can not sit.

La señora del mostrador NO ESTÁ UTILIZANDO guantes ni máscara mientras prepara el café. Tocó mi taza para llevar más la tapa del café con todos sus dedos. Gentilmente le advertí que no usara protección y ella se rió de mí sin ningún respeto. Escena muy espeluznante.Hablé con el gerente, muy buen señor y se disculpó por lo sucedido.¡Asegúrate de elegir otro lugar para tomar un café en condiciones saludables! ! ! ¡Estamos en medio de una pandemia grave! ! !

I stopped by here while out walking for cuppa EarlGrey £1.90. Very nice in a large mug, how I like it. Lots of people were eating and they seemed to be enjoying it. Quite a good menu, then off to the pergola which is really nice.

Bustling little park cafe in elevated position giving a realy nice veiw of the terrace & park. Very welcome sight on a rainy boxing day lunch time and it was open! Nice big cor blimey mug of tea. a little wanting in the milk dept which I soon got fixed. Quite generous microwaved panini's which we had x 4. Nice looking selection of fancy cakies. Not the cheapest place I have seen, but it is in a posh area and a great conveniance. speaking of which... just round the back and nice and clean and very welcome too! oh! sorry teacher, too many "ands." But what else could Ido?

Este café está en una ubicación fantástica. Pedimos el almuerzo ya que parecía popular y tenía una buena variedad de comidas y refrigerios disponibles. Sin embargo, fue cuesta abajo después de eso. No es barato, el café está bien, pero la taza de té era solo una taza de agua caliente con una bolsita de té, no lo suficientemente bueno para el precio. Nos dijeron que habría una espera de 30 minutos para la comida, ordenada en 2 lotes uno tras otro. El primer lote llegó después de 30 minutos, un panini que estaba bien y una tarta de pastores que era sosa. Anunciado como cocinado en casa, pero parecía una mezcla de carne picada barata con puré congelado en la parte superior. Varias otras mesas salieron antes de que el resto de nosotros llegara al menos 15 minutos después, 4 pasteles de pastores que estaban fríos y servidos con verduras blandas apenas cocidas. Le dije a la camarera que no había servido verduras con las mías, que simplemente se encogió de hombros y no ofreció una disculpa ni una solución. ¡Le tuvieron que contar dos veces sobre las comidas frías, una de las cuales ni siquiera se había descongelado correctamente! ! Ella los retiró a regañadientes y los volvieron a poner en el microondas y ¡salieron demasiado calientes! ! ! Uno de los miembros de nuestro grupo quería que les devolvieran su dinero, nuevamente la camarera no fue útil y nuestro grupo tuvo que regresar a través de la multitud hasta empujarlos al frente para recuperar su dinero. En general, comida muy cara y servicio abismal, evite

What a great place to relax with a beautiful view from the terrace over Golders Hill Park. A good selection of cakes, and excellent coffee..but most of all was the warm welcome and smiles from the staff.

Sirven un excelente café aquí y algunos buenos pasteles también. El entorno es maravilloso y estoy muy contento de que no pertenezca a una cadena. A mi madre le encantaba hace muchos años y la traje aquí unas cuantas veces. ¡Solo asegúrate de que el café exprés esté realmente caliente!

Spent £8.40 on two ice creams that tasted of little more than ice and water. Threw them both away, felt ripped off.

Big choice of food children friendly dog friendly outside only,friendly staff and wonderful location in park

I came with my dog for morning cappuccino and a croissant.As dogs are not allowed inside I asked one of the staff to help me with the order .I was refused and advised to tie the dog outside .I was appalled as there was a previously attempt to kidnap him at a different placeI explained politely to the member of the staff that I cannot do that.But I was refused help and walked away disgusted.The place was not even busy!!!I remember when the lease for this restaurant was finished and the owner asked us, his frequent customers to sign the petition to the Council to grant him a new one, which I and my husband duly did .Well, now we know what to do next time it happens!

We stumbled across this cafe, which looked very busy but there was nothing else around as we were in the middle of the park. Didn't look like a place to have vegan food but we decided to take a look at the menu incase they had any options as we were quite hungry. We were pleasantly surprised to find that on their chalk board they had 'Vegan panini' so we decided to join the queue.

Stopped for lunch. Passed by some beautiful desserts-being strong! My husband and I had angus burgers which came with nice, hot steak fries and a nice little salad w/balsamic glaze on it. The bun on the burger was quite nice. Meat patty was ok -what you’d expect. But there was plenty of variety of foods to choose-hot and cold or just a snack.

Pasé esta tarde con mis amigos después de un paseo por este hermoso parque. Tomó la sopa y la limpió diciendo que era muy sabrosa, muy caliente y hecha en casa.

We expected the worst having read the reviews on Trip Advisor but were very pleasantly surprised. The food was good and so was the service. There was an excellent choice. It was nice to be able to sit outside or inside.

Ya visitamos varias veces para tomar un helado y café en el pasado, la primera vez que nos sentamos a comer.

Es un pop en cuando se camina por el parque. Evite los fines de semana si es posible, ya que está muy ocupado, sobre todo porque hay un lugar afuera para sentarse y tienen un puesto de helados.

We spent the day in Golders Hill Park, and stopped at the cafe for lunch. Decent range of food, we had Ham & Cheese panini's. Staff were friendly and chatty at the till. Food arrived in good time, we sat outside and enjoyed the parks surroundings.

Yo estaba indignado por este lugar. Yo estaba en un negocio en 27 grados y llegó aquí para preguntar si me importa llenar mi botella de agua del lavabo. Primero me preguntaron en el puesto de helados y el hombre que trabaja allí me dijo ir y pedir el café en la parte principal, aunque podía ver un grifo detrás de él. Entonces fui y pregunté en el café y dijeron que es contra su política para llenar botellas de agua y sólo podían darme una taza de agua, pero no ficha fue permitido verter en mi botella. Sé que este es un lugar popular para correr y muchas personas no corren con una cartera en ellos, por lo tanto durante una ola de calor es francamente peligroso para negarse a dar agua del grifo, me horroricé. Me dijeron que como una fuente de agua alrededor de la esquina, pero este era uno que sólo shot una corriente débil de agua hacia arriba y, por consiguiente, una botella de agua no podía ser llenos de él. El personal podía ver que estaba realmente tan caliente rojo y claramente me parece escandaloso que se niegan a darme algo de agua del grifo. No sólo no es llenar botellas de agua extremadamente perjudiciales, pero su super peligroso y de lo que he visto en línea potencialmente ilegal!

Es una pena que un café situado en un parque tan hermoso es arruinada por el personal maleducado y horrible. Vine para obtener una bebida embotellada y cuando pregunté si la bebida tenía alcohol en ella gritó "No tengo ni idea. no lo quieras o no? "

He estado en la casa de refrescos como 20 veces desde que me trasladé a la zona. Es usualmente lleno especialmente en los fines de semana y festivos, pero nunca he experimentado el mal servicio reivindicada en algunas de las críticas. La comida a un precio razonable para Londres, el helado es excelente y hay mucha variedad. Personalmente creo que hacen un buen café y sus pasteles caseros y postres no están mal.

Después de viajar desde el centro de Londres o un paseo en el parque, este es un excelente lugar para tomar una bebida y un bocado. Bonitas vistas desde el restaurante en el parque, terraza en frente y aseos independientes en la parte de atrás. Baguettes agradable, amplia variedad de refrescos, el yogur un poco insípido, a pesar de la fruta. Buen cappuccino. Demasiado caro para lo que te dan.

En primer lugar, la mayoría de los otros comentarios mencionar servicio deficiente, pero en mi experiencia ha sido aceptable a través de múltiples visitas. Si sólo estás buscando algo para comer y no tienes los requisitos más complejos que decir siendo vegetariana, entonces no se moleste.

We seeked shelter from the sleet on the odd winter day and were greeted with the most friendly staff.

He estado viniendo a este café durante 40 años. Siempre ha sido bueno para un café y un pastel y está, por supuesto, en una ubicación estupenda. La tarta que teníamos era muy bonita, pero el té era una bolsa en una taza pequeña que no estaba completamente llena. Además, el servicio no era muy amable.

Rude and miserable-looking staff, ridiculous rules made up by someone who is obviously stranger to hospitality, coffee is literally brown tinted water, food is at its best uninspiring and never in sufficient supply. After having a beautiful walk in the park it really breaks the magic....don't go unless you want to be annoyed and upset

Situated in a perfect spot, you'd think they had gone out of their way to think 'how could we ruin it?'. The answer - their staff. Very rude. I wouldn't spend one penny pence there again, and I'd advise others not to if they value customer service.

He visitado este café a menudo y cada vez que el servicio ha sido grosero y arrogante. Hoy era especialmente malo, la señora sirve ladrar en mí bastante entre sus ojos frotándose constantemente. Es una pena, y lo que es café botín precioso situado. Es un poco caro, que es lo que hace el servicio grosero aún más molesto. Las tartas bueno.

Do not bother to use if you are disabled. You will be met by a barrage of abuse and contempt from the manager. You will be unable to use the disabled toilets and the aisles are too narrow for a wheelchair

Alimentos básicos, bastante cara para lo que era. No obstante desagradable y personal no eran nada grosero como sugerido por las mismas, así que supongo que tuve suerte!

En primer lugar, yo siempre nos esforzamos para dejar un comentario honesto, justo, sin ser intencionalmente desagradable. Yo soy de la creencia de que no importa cuán agradable un establecimiento parece - un café, restaurante, pub, cafetería, etc. . . Es la calidad del personal...

Este restaurante en el parque es increíble. Platos principales tiene menos de 10 libras y los platos son grandes y completos. Acabo de tener un Chorizo y fue muy bueno. Tienen buen café y helado casero a un precio razonable. No podría encontrar un lugar...

A la entrada del parque, con una vista preciosa de la zona. Excelentes bebidas y comida a un precio razonable. Muy orientado a la familia.

Just got served by very rude waitress, with appalling manner. Hope she was just having a bad day, but it has put me off returning

Visited for the first time since the cafe was taken over.But has it been, I don't believe it has.It seems exactly the same as before, same menu, same tired food, same decor. This cafe is stuck in a time warp. Look at the nearby Kenwood House cafe for what this could be. Shame.

Great little place for a light meal, cup of tea or some delicious ice-cream. Overlooking the park. Now open all year round, which is great.

Food expensive and cold and older male waiter rude and untrained. He upset my client, a vulnerable adult and will not be returning. He should not raise his voice. Other customers commented on his rudeness. Will NOT be visiting this restaurant again.A planned trip to the park was ruined by our visit to the Refreshment House.

We had a salad each which came up quick enough but what a disappointment having paid over £8 per plate it looked lifeless and tasted, well it didn't, it had no taste . We decided to go elsewhere for coffee !

I like the setting but after so many years just can't stand the rude and surly service. Won't be going back. My friends all say the same. A shame. Expensive too!

The cafe is near the park entrance. It has a range of meals and snacks, and is Italian themed, there is a selection of drinks and specialty coffees. To the side of the cafe is a very popular gelateria. with long queues on summer days. This is not cheap but you are in the middle of London. I would recommend.

We visit the Refreshment House regularly, usually for coffee and a snack but occasionally for lunch and we love it. The food isn't cheap but the prices compare well with other park cafes and National Trust/English Heritage sites, there is blackboard full of choices, the ingredients are fresh and the portions more than generous. We have seen the staff going the extra mile for elderly customers of which there are many and clearly mothers are not put off by the not unreasonable ban on buggies in the cafe since the place has been thronged with young families all summer. A half hour spent on the terrace drinking coffee while watching kids, dogs, tai chi enthusiasts, Pokemon hunters and power walkers in the beautiful park is a half hour in heaven. Long may the Refreshment House thrive.

Coffee Ok. Cans of Coke, OK. Food - eat at your peril. Cooked/ heated like you did when you first learned how to use an oven. Even the waiter apologied.

Such a lovely location monopolised by this cafe. Rude staff who do the bare minimum, mediocre, tasteless and overpriced food and ridiculous rules (we had to sit with out baby outside in the rain as the near-empty cafe wouldn't allow the buggy in). I told the waiter who came to take away my barely-touched soup that it didn't have any taste and he shrugged and walked away. The same waiter who when I asked him what the soup of the day was said "I don't know, go and ask the kitchen yourself". I asked another waiter who also didn't know and didn't find out for me. This cafe ought to be taken over by people who care. I won't return and judging by so many reviews slating the attitude of staff and management, they couldn't care less about improving standards.

They sell a good variety home made ice cream, today I tried the cookies flavour. I like it to always have a new flavour to try out.There were a price increase though since the last time we visited.The hot food are all overpriced. There are no cheap options on the menu. Even the chips is overpriced, and not even served with ketchup. I cant wait for the new restaurant to open in their place.

This cafe(tired looking) is in a lovely position with a sun terrace over looking a delightful parkCalled in yesterday for an ice creamserving very small portions£2.50 for one small portion to take outNo THANK YOU

This cafe has been run by the same family for years and now will sadly be replaced by Belago chain. It serves lovely homemade gelato, great coffee and hot chocolate,cakes. We visited on a sunny easter weekend, and sitting on the deck is a great way to end the day. It will not be the same.

I have been coming to this cafe for many years and love it. Sometimes I eat here and other times just have a coffee or ice-cream. Lovely food - especially the pasta dishes - and good service. Last week apple cake was divine.

I have been coming to this place for longer than I care to remember, I have had countless coffees, ice creams and snacks and Golders Hill park would not be the same without it. It's under threat and needs our support - don't let it become part of a chain.

Awful experience by a very rude Manager, Cosmih Stuparu.He would not accept my £20 note as it had a tear of less than 3cm in the middle of the note, which had all the numbers, the silver line intact and quite a clean note. The note was a perfect legal tender but the Manager said my note "was broken" whatever that means in his not too good English.I do not recommend his services as they are non existent.A big shame as the Cafe is is a lovely location, with nice terrace overlooking the park...

I found this place by chance and it was a great surprise. I find Golders Hill Park really beautiful, and from this place there's a nice view - from both the terrace and the cafeteria inside. The atmosphere is great, it's really cosy, spacious, comfortable seats...The girl at the bar was friendly, kind and willing to help.Muffins and cakes looked all great, the chocolate one was really good. They had a good variety of snacks and hot drinks.Just didn't like the fact they charge you 60p when paying less than 10 pounds by card.

Situated in a wonderful well kept park, with beautiful animals including 2 amazing Koocaburroughs! The food is cheap with a good choice but.... best make sure the female serves you, as the tall gentlemen obviously did not want to be there... i waited 15 minutes just for a panini to be toasted and, when it came the cheese was cold!. he was very impatient and rude,, take your shields with you lol ;)

The Refreshment House has been a favourite haunt of mine for the last 40 years. It is a very popular venue in one of North London's loveliest parks. The food is Italian, but it is mainly celebrated for morning coffee and afternoon tea. It gets very crowded on warm summer days and the inside is a bit cramped, but there are plenty of tables on the spacious terrace which looks out onto the Park and Heath beyond. It sells very nice home-made ice-cream in summer.

Nice and cosy cafeteria with a wide range of teas, strong italian coffee a big breakfast. The girl from the bar knew everything about allergies. Definitely we will come back!

Bought tea and cappuccino and some biscuits/crisps. My husband took my tea and I waited for the cappuchino When it didn't arrive at the counter I was told someone else may have taken it. I expected to be poured another one - i'de just spent best part of £7 bit the staff continued to serve people behind me. I asked for the cappuchino as my tea was getting cold - I was still at the counter only to be told that I would have to wait as it wasn't their fault someone else had taken my coffee! I agree with other reviewers that it is a shame about this cafe as it is such a lovely park - a bit of courtesy and politeness goes a long way!

Dommage que ce soit si mauvais, l'emplacement est idéal après la promenade dans le parc, la terrasse est très agréable. A fréquenter que par obligation, sinon les jours de beaux temps n'hésitez pas à venir avec son pique-nique

Golders hill park is amazing.. The cafe/ restaurant/abomination is not....Staff all have attitude. Don't know how to smile. Look miserable and are just not very nice people.I ordered the pizza hoping for just a slight bit of authenticity but unfortunately a supermarket base with cheese came out. Was so hungry I ate it but in hindsight I should have thrown that hard pizza base like a Frisbee at one of the miserable staff. Absolutely shocking. Never again......

The cafe has a nice outside seating area, but the table and chairs are old and look cheap. There are a lots of options for food. Burger and pulled pork sandwich taste decent. Salads are ok as well. Ice cream stand on the side is good value. Portions are good size, but quality on the whole could be better given the setting. Prices a bit on the high side for a park cafe.

We stopped here for a drink and an ice-cream after a walk in the park on a sunny day. There's plenty of space to sit even on a warm day and the ice-cream was very good.What let things down was the staff who seemed disinterested at best: no smiles or real politeness.

The café is a bit disappointing, kids had chicken nuggets with chips and I had a vegetables sandwich that tasted very bland. Staff weren't very willing. The only good thing is the ice cream that is home made.

I can't really rate the refreshment house as a cafe as I only ever come for their home made ice creams. But based on the standard of the ice cream I'll say it's very good. A good variety of flavours and always a friendly server. Lovely seating outside that is relaxing and has a great view. An outing at the park isn't complete without an ice cream!

My friends reported that the coffee was good and the whole place was certainly busy, on a very hot day. Perhaps they have become complacent as there is no competition. When we returned for lunch (2 30, a little late maybe) only one person was serving, causing a long queue, a very poor choice of sandwiches and baguettes, and the man serving drinks was quite rude to me. When I asked for more hot water for my tea as the mug was very small he said, sharply, 'You should have asked for a mug' when I actually had had a mug. They also charge 60p for hot water, which I have never seen before (perhaps this is when people bring a very specialised teabag). Then we were given a table marker and the heated paninis took quite some time to arrive. I'd say they need to reflect on their customer service skills.

Great cafe, meals looked good but only had cake and coffee. Would recommend. In door and outdoor seating, great for kids, toilets clean always a plus

観光客はあまり行くことはないと思います。住宅街にある小さな公園の一角にあるカフェです。メニューも普通です。でも、地元の人が不通の利用しているという気さくな感じが悪くないです。

Frequented this restaurant many times from 2003 through 2007. Most of those times were on a weekend morning and my wife and I went there for a leisurely breakfast. Probably 90% of those times service was excellent and the food was just as good (very good scones and teas). They were not really a coffee house nor a full service restaurant during these years and any reviewer that reviews them as such is doing the staff and the park a disservice. Th Ice cream and gelato were always outstanding. One of the smaller out of the way parks and restaurants in London

Food very average and service not very good. its a shame as the park is lovely and with some tweaks the restaurant could be improved. Staff could be more smiley!!

This cafe has changed very little in the 40 years I have been coming here. It was very busy today as it always is at weekends or on holidays. I have not tried the hot food in recent years as I prefer to eat in Golders Green (loads of places these days) but come here for a drink. The tea / coffee / chocolate are pretty good quality and prices you would expect from this type of amazing location. The cakes are rather ordinary looking though and mostly not homemade I would think. Service is not very friendly but I think that is because the staff are so busy and probably have lots of awkward customers.There are loads of outside tables and the views are fantastic but this place could and should be so much better but is a bit stuck in the 1970s.

どうってことはない公園のカフェですが、少しお疲れ気味の雰囲気でした。こんなカフェでも口コミの対象になっているのはちょっとサプライズでしたが、評判が悪いのも、ちょおとびっくりでした。たしかに、人手が少なく、お客さんが増えるとパンク状態になると、思います。高級レストランでもないのに、いろいろなチャージを請求されるのは、納得がいかないかと思うので、そこが気になると評価はかなり悪いようです。

We really love coming to this Park and especially the Refreshment House cafe.All day long they churn out delicious home made ice-cream , although you should be prepared to queue as it is very popular.The coffee is traditional and the menu contains home made pasta and fresh salads.We will be back, I need to try another delicious ice-cream.

Every time I go to this cafe I prepare myself for friction. Not only are the staff abrasive to the point that I feel like I've done something wrong, but the customers are often rude and pushy too. Maybe it's the regular's (mostly elderly) reaction to the bad service, but there's often people trying to budge the long queue and saying: "I just want a coffee!!". Seems to be a chicken and egg story. I don't know if the staff are hardened like prison keepers because of the rude and pushy guests, or vice-versa, but either way I come prepared with headphones and dark sunglasses and try not to tune into anything until the last minute when I have to argue for my food/drink. If you want some average food and a chuckle at the state of humanity in this lovely park, go for it!!!

This was half-term week. We took our granddaughter for lunch and had a thoroughly enjoyable meal. The staff were friendly and helpful even when our granddaughter wanted to exchange the drink I had bought for another. They did this in a smiling and friendly manner in spite of being incredibly busy.

My family and I had lunch in the Cafe today and were very surprised to see all the bad comments here.We all had Tomato and Basil Soup which was very welcome on a very cold day, it was tasty, hot and such a large bowl full that we were full, it also came with a hot roll and portion of cheese.Good value.The only negative was that when seated at the first few tables there is a strong cooking smell which can be unpleasant.The staff were helpful, smiling and attentive.

Went with a group of walking friends and were really looking forward to lunch but what a disappointment. I ordered soup which was lukewarm and had to pay 80p extra for a small roll It arrived with cheese that l did not order but had been charged for. l asked for a refund which they gave me. I then noticed that they even charge 30p for hot water.

I visited this café today with a group of friends--we were cold and hungry, but were extremely disappointed with the attitude of the staff and the quality and price of the food. The soup was lukewarm and I have never been asked to pay extra for a roll to go with it before --that's a first (extra money for them of course) and who has ever had to pay 30p for hot water? the staff need training in how to treat customers---they haven't got a clue. The park is a delight and looking beautiful at the moment--what a shame I cant say the same for the café--next time I shall take a picnic--much more enjoyable.

My children and I love Golders Hill Park. We just wish that cafe did not serve such bad food. I can confidently say that I had the worst soup in my life last Saturday. It did not look or smelled safe to eat: what came to my head: leftovers diluted with hot water. This time I shall keep my promise and NEVER buy any food there again.

Wow, the ice-cream here was rather like being in Amalfi or Florence rather than the outskirts of Hampstead. Cake was fresh, full of cream and the coffee too die for. Would that all Park catering outlets were as thoughtful and proud of their food. Sadly too many London parks havea rubbish product to offer which is sad. The café here also offers tip-top pasta, soups and snacks. Around the corner is one of Londons only free zoos and the park is a haven full of surprises such as Jake & Dinos Chapman sculptures!

I visited Golders Hill Park last week with my sister and nine month-old baby. I grew up in the area and was keen to take my daughter to the mini zoo and gardens that I'd enjoyed so much as a child. At lunchtime we decided to nip into the cafe for a sandwich and to feed the baby. Bad move. The cafe's door and windows are festooned with signs stating that buggies are not allowed and other similarly negative things. I've no problem with leaving my buggy outside, but at least have a secure buggy park - there's plenty of room. Indeed, why not allow buggies at non-peak times? We visited on a rainy Tuesday and there was practically no-one in the cafe once we'd negotiated the negative signs on the door. There was bags of room for buggies. When we got in, we picked up a highchair and noticed more signage advising not to put highchairs in aisles. Again, I've no problem with this, but most of the seating is fixed, so there is little choice but to put the highchair in an aisle. We found a table with a removable seat and replaced it with the highchair. Not wishing to upset the staff by placing the chair in an aisle (the signs! the signs!), my sister took the chair up to the counter to ask where to put it but was totally ignored. She eventually put it in a corner only to be pounced on by a surly woman at a different table (who turned out to be a member of staff) who rudely told her off for moving the chair. It would have been nice if she'd have offered to help when she saw us looking for somewhere to sit. Normally I'd have upped and left at this, but baby was hungry. I went up to the counter to order a sandwich, a cake, a tea and a coffee and was relieved of £12. As the guy behind the counter was handing over my inch of tea in a miniscule cup, surly staff lady was making herself a big mug of tea. Nice. As we ate our lunch, I began feeding my baby her pouch of baby food. At this, surly staff woman came and stood over us, presumably checking that I wasn't trying to eat any of her food myself and be therefore flouting one of the many barking-order signs around the walls. Remarkably, she stood over us for the duration of our meal!! At one point she told me to move my baby's bottle of water off the table! My sister and I were clearly eating and drinking food that we'd bought on the premises, but the staff obviously have a problem with babies eating...BABY FOOD! We finished up and left. If it wasn't so uncomfortable and rude it'd be funny!It's worth noting that the food was terrible. My tuna and cheese sandwich was beyond dry. A bit of marge wouldn't have gone amiss. It was like trying to eat a piece of balsa wood with a cheese/tile grout topping. God knows how long it had been sitting there. I couldn't even wash it down with tea as there was barely any in the cup. Before coming to stand over us, surly staff lady was sitting at a table eating a bowl of chips when a customer came in and asked for a bowl of chips. She was told in no uncertain terms that the cafe did not serve chips. She pointed out surly staff lady's chips and was very patronisingly told that chips were only for staff. Unsurprisingly, she walked out. What kind of business is this? They've obviously been using Fawlty Towers DVDs as training videos. If your idea of a nice meal is eating DIY equipment while being watched by someone who'd be more at home working in a prison, then Golders Hill Park Refreshment House is for you. Alternatively, take a picnic. I'd rather feed my baby in the rain then spend my hard-earned money going there again. It's such a shame as the park is gorgeous.

I love this park, it's very close to my house and I'm going there few a month. I feel sorry for the staff in that restaurant, the management does not know how to deal with scheduling when it comes to nice weather. the queues which I see sometimes make me think it would be faster to go down the road and pick a coffee from Starbucks and come bk. they understaff the restaurant for wkends, make only 1 till working, just 1 poor girl making coffees... tables not being cleaned... No wonder the staff is under stress and is a bit bitter. So I would suggest to the owner to exchange the manager and spend a little bit more money on an extra staff since the food and some products are overpriced anyway. This is a shame for such a great location.

At the cafe on Saturday:Me: "Can I have an Americano, please?"Surly waitress, pointing at board listing espresso, cappuccino etc. "Can't you see, we don't sell Americano?"Me: "Can I have half a cup of hot water with a double espresso on top?"SW: "yes, of course".Coffee was horrible anyway, and the lettuce in Linda's baguette was so old it had started to go slimy. Avoid.

I've been coming here on and off for years while daughter is at ballet school next door and the service has been consistently awful. The staff are abrupt, terse, downright rude. I've never seen any kind of service with a smile attitude. The customer is certainly not right and the only thing they're happy to do is take your money. Today I've finally had to write a review after waiting 30 mins for soup. Busy day or not, that is too long. That plus the barking, stone faced staff. In future I'll go over the road to The Bull and Bush. Also if you have a small baby in pram, forget it as you won't be welcome.

Rudest staff I've ever come accross, awful microwaved food - and don't even think of visiting if you have a sleeping child in a buggy. Only go if you want to be made to feel like a pariah!

I just had lunch at Refreshment House, Golders Hill Park. There was a narrow queue, but managed to place our order and seating quite easily. The kids meal deal was fair with chicken nuggets, chips and salad, including a drink and ice cream. My Angus Beef burger and chips though was very dry, the bread bun and salad. Apart from that the service is exceptionally POOR! I asked for a cup of water thrice, to no avail. I was told to go and stand in the queue with my 3 kids to get served a plastic cup of tap water. It is not the first time that I notice the staff have disgusting attitudes to serving clients. Even the elderly, they wont carry their tray for them to the table, the poor old man/lady have to shakingly shuffle to their table. It is a rip off place who operate only to rob you of your money, thereafter they couldn't care less to offer assistance to the elderly or disabled or needy. They are deplorable. They misuse the goodwill of people who love the park to enrich themselves without giving proper service! The staff are exceptionally RUDE!

Like the other reviewers below I've come to love this place over too many years to remember. After the awful rain over the last several weeks I was looking forward to a quiet lunchtime snack with a friend. I can only assume the ownership or staffing has changed as we and other customers were shouted at and handed the most deplorable food(revolting tuna,dried lumpy haloumi). Very sad unless they have allowed a lunatic to take over for a single day but they certainly have to resolve this before the booming summer months or else an iconic establishment will just disappear.

I chose the chorizo and halloumi salad and was expecting a few slices of chorizo in among the salad. However, I was delighted because I got two chargrilled chorizo sausages (the size of generous bangers), warm panini, grilled halloumi, coleslaw and a lightly dressed salad. All very tasty and satisfying. And the cappuccino was good too.