Based on 106 opinions finded in 1 websites
Based on 106 opinions finded in 1 websites
Nº 295 in 344 in South Norfolk
Opinions
Shocking took 2 hours to arrive, came cold and missing our drinks, driver didn’t even apologise. Absolutely fuming, it was a £40 order too!!
Courtney Jane . 2024-11-16
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Always have good food from here, good service and always happy to help
Lizzy Pegg . 2024-11-08
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Best Chinese I've ever had when on lake again will defo order again and again Wife said best bbq sauce ever
Simon Bloomfield . 2024-09-06
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Great food alwaya piping hot and delivered woth a smile, i ask for extea hot curry and it always comes the way i like it. I live in diss and they deliver here its great and definitely better than all the places local.
Billy . 2024-08-21
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Always lovely service and lovely food! 😊
bryony mason . 2024-06-24
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We were looking forward to a treat! Massive disappointment! Special fried rice! Dry! All over cooked, NOT FRESH! All of the rice tasted of was off prawns! 🤢 The chips, maybe reheated in fryer so way over cooked! Sweet & sour chicken balls, batter like rubber! Chicken dry! Prawn crackers £2.99 online, called to add them, £3:40 she told me on phone! Gross all round! 🤢 Sits here in kitchen thinking if it was sent to a lab it surely wouldn't be good results ! 🤔 Chicken curry rubber once again! Must be struggling with all the cut backs! Keeping food that shouldn't be kept etc 🤢 I wonder what there kitchen's like 🤔 £23.50 what a waste!! Beans on toast would have been the answer to this one !!! 🙄
Kim Dibble . 2024-05-24
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This is meant to be a meal for 1 chicken chow main chicken and special fried rice. Not impressed had to leave a review... Plus was over charged. Worst dish I've ever had from this place... DRY AND NOT EDIBLE
Samantha Hanks . 2024-04-12
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Its was first time ordering from them it was absolutely nice definitely order again satay chicken was wonderful
Whithehatgaming casinos Including blue print gaming . 2024-03-23
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Good can be a little hit and miss, generally good quick service.
Bob Bob . 2024-02-12
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Ordered today, paid and no delivery. When I phoned them they blamed order yoyo. Had to ring them and stay on hold for ages just to get a refund in 3-5 business days. So going to bed hungry after a hard days work. Will not be ordering again.
Daniel Brett . 2023-11-30
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Some genuinely inedible food. Never tried this restaurant, and never will again. Ordered delivery online. I had duck and cashew nuts, barely a cashew, the duck was 60% fat, and there was no sauce, just a slightly vinegar based clear liquid. The sweet and sour sauce was wrong too. Ribs were ok.
Sian Everett . 2023-10-14
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Very good quality food tastes delicious
Kevin Hughes . 2023-10-10
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Staff were very pleasant, not to keen on hearing sneezing in the kitchen. Door was open to the kitchen where you could see chicken out on display on a table top and not refrigerated. Service was quick. Food was appalling rice was dry, chicken balls tasted old.for the price you pay you would expect tasty food not food that's only good for a tramp to pull out of a bin. Won't be using it again!
Samantha Bullingham . 2023-08-19
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Ordered takeaway told 8.30-8.50 for delivery an hour later no food, no contact, no explanation and not answering telephone calls, very unhappy customer 😡😡
Jan Harris . 2023-08-12
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Don't ever work for them as they mess you around for your pay. They think it's acceptable to for delivery to work for free. Delivery drivers be aware.
Douglas CALLAGHAN . 2023-06-16
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Best Chinese I've ever been to! Looking forward to returning soon even though it is over an hour's drive from where I live
Dean Grainger . 2023-06-11
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Called up and got answered immediately, oredered a meal for 4 and it was delivered nice and quickly, piping hot and absolutely amazing. Best Chinese in town.
Adam Kerry . 2023-01-04
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Food is okay and hot big portion sizes but customer service is lacking Called up to place an order manager was extremely rude over the phone with no patience really put us off ordering again
curtis “k-dog” poole . 2022-12-23
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Not the best sauce nearly non existent and tasteless not sure what has happened..not nice at all.. Will try else where.....
Nick Garrod . 2022-10-08
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Food turned up 1 hour late cold flavourless full of salt worst Chinese food I have had in a long time avoid at all cost
kevin Taylor . 2022-10-02
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I ordered from here online. Food took an average time to come. However on multiple occasions they have messed up my order or got my food wrong. When I call back asking about it they sey they will send a replacement but never do. When called about it again they just hang up. If you want what you paid for I DO NOT recommend ordering from here.
C K . 2022-09-03
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2nd takeaway once again lovely food tasted so fresh was delivered on time can't fault
cathy slade . 2022-08-02
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Had takeaway last night.Tried to phone,could not get through. I eventually ordered online. It was awful. Gone way downhill since I last had one. Sweet and sour sauce was horrid,beef tasted off,portion sizes have reduced.
Gillian Saunders . 2022-08-01
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Terrible. Totally tasteless, and rice with miniscule pineapple and a few peas with watery sauce you can't taste is apparently worth over £5. Also no cashews we paid for as extra, and no Internet discount as we walked in.
Jill Rooney . 2022-05-14
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The most awful Chinese I’ve ever had. It was delivered cold. One of the dishes, satay chicken skewers, was swimming in oil. The chicken was rock hard. The sweet and sour chicken balls had clearly been heated in the microwave as the texture was so soggy. Do not waste your money. It’s horrible
Sue Ready . 2022-02-25
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Got an order placed today. The food was good except for finding a massive piece of plastic inside one of the prawn toasts. It's good I only bit into it and have not swallowed it! Very disappointed. Will not be ordering again.
Tatiana Dauns . 2022-01-04
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Food cold on delivery, I do mean cold, not the 1st time. waiting near 2 hour, taste like it was cooked the day before. Sorry but payment was for a nice meal and that's not what I got
Goshawk Hosk . 2021-12-23
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I ordered my normal Chinese and they messed up the order completely, when I rang to complain I examined my order and what we got and they sent the order again and yep it was exactly the same as before . I wanted extra onion no mushrooms I got mushroom no onion my partner wanted mushroom with little onion and got lots of onion and enough mushrooms to do a family at Sunday lunch but no meat. We ordered beef curry and rice only got 1 fried rice instead of 2. Second order was correct on the rice but curry was wrong.
Steve Sinclair . 2021-11-11
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We order from here tonight,not only was the order late and cold,it was dry and tastless. Absolutly descusting.wont be ordering again...🤮🤮
colin leslie . 2021-10-30
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I have a mushroom Curry and it's cooked every time to perfection , food is excellent . I love ordering my take away from golden wok golden wok is the only takeaway near me that I'd have any takeaway from I have a phase at the moment curry and chips they I arrive to me in perfect condition and there tasty every time
Kimberley Nelson . 2021-10-19
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Ordered from this Chinese a few times now and it's always taken over 2 hours to deliver from Harleston to Bungay, the final straw was finding a long grey hair in our food so we are not ordering from here anymore as this has put us off.
Keeping up with the Barbers . 2021-09-26
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Always so friendly and helpful no matter who serves us. Our meals are always piping hot, crispy shredded beef always very crispy, good value, easy to use online ordering. They do get exceptionally busy at weekends so be prepared to wait but its worth it. They even helped us out by delivering outside their usual radius on a quiet midweek evening which we were so grateful for whilst self isolating.
Emma Cleveley . 2021-09-15
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One of the best Chinese takeaways shame you can't deliver in Halesworth.
Edwina Nelson . 2021-06-03
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Have had several deliveries of food during lockdown & since - consistently very good. Would absolutely recommend this establishment
Jenette Kingsbury . 2021-05-06
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Not nice, over an hour and a half we had to wait for delivery considering they are no more than 15 minutes away. The food was so cold it had to be reheated to even attempt to eat it and they missed prawn crackers off not for the first time. We have spent some good money with them on a few occasions and unfortunately we always regret it. No more chances, we wont be using them again weve learnt our lesson.
Kerry Reeve . 2021-05-01
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Not as good as the last time but will be back again .
David Partridge . 2021-04-30
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The order took over an hour to arrive but this wasn't a problem as we were having one of those easy nights and didn't mind waiting. The food was absolutely worth the wait, spent £35 including delivery and it probably could have fed 4 people instead of 2, some of the best satay sauce i've ever had too. We even had difficulty keeping the dog away from the rice and seaweed
Oliver Marchant . 2021-04-08
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Excellent food, customer service is a bit hut and miss. We've ordered from here about 10 times and 8/10 were perfect. The few problems we had were when they sent the wrong dish and promised to send out a replacement, but it never arrived. Don't be afraid to phone them and insist on a refund if that happens. I would still recommend the food as totally worth it. In particular the King po bean curd and szechuan bean curd, which go very nicely with egg fried rice or chow mein.
Laur . 2021-04-06
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Absolutely disgusting food is oily and horrible it’s alright if you need to clear your stomach out Kam Moon is the best Don’t waste your money you will get ill
Carpydanw1 . 2021-04-02
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Dreadful place ordered on just eat took my money went to collect and apparently it was closed and was told he was only there to cook his own food still waiting for a refund I will never use them again
Scott Parfitt . 2021-02-14
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Please avoid this restaurant if you want edible food and good customer service! I’ve had a few meals from this place , hoping it would get better but last night was the last straw. I rang to say food was inedible and was told to F—- Off !! I couldn’t believe my ears and no apology either ! How can you run a business like that ??!! AVOID AVOID AVOID !!!!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Nicky Blowers . 2021-02-06
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Not sure what it is I’ve just tried to eat but certainly won’t be trying it again
Mark Jarvis . 2021-02-04
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Delivered late, order not correct, told it would be sent out ASAP, never turned up, will never order again, no refund offered
Chris Grove . 2021-01-09
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We use this Chinese takeaway a lot and I must say up to yesterday it has been good but very disappointed last night as I had a long hair in my chicken curry and my son had hairs in his chips so this has put my off ordering in future I may ring them up and ask them how this has happened overall they have been good up to now
Jeremy Barber . 2020-12-12
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Just had a delivery. Food was nice except for the missing prawn crackers!!
Ady Hensby . 2020-11-08
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Ordered from here a few times and the first time must’ve been a lucky day because each time since, it’s been bad. Delivery is over an hour at least, from a place only 10 miles down the road. Food arrives dumped on the doorstep, stone cold and sometimes half missing. I could use closer Chinese takeaways but because the first time was so lovely I thought I’d stick there and now I think the first one was the exception and not the rule. If an eating/takeaway establishment cannot deliver hot food in a timely fashion then don’t advertise as delivery available to the area! I’m going to stick to local from now on
emma haslett . 2020-10-25
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We thoroughly enjoyed our very first Chinese takeaway tonight since lockdown. The quality of food was lovely. We'll be ordering again before you know it! The delivery was ahead of the estimate. Thank you 😀
Catherine Cooper . 2020-07-29
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Ordered at 8:30, no food still at 10:30. Been phoning them since 10:10, seems they have taken the phone off the hook.
Ken Evil . 2020-07-03
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We ordered from here last night for the first time and I was very disappointed - the food was cold, the chicken chow mein had been swapped for a horrible pork S+S dish, the fried mushrooms had been swapped for seaweed and the extra pot of sauce I paid for was on 1/4 full. Never again - cant wait for Kam moon to re open
Chris . 2020-05-11
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Best Chinese I've had for a long time.. were happy to deliver out to me at Great Moulton too.
Sarah Riches . 2020-04-17
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We use the app to order. Always amazing service, food is so tasty. Recommend the ribs in bbq sauce. So tasty. Drivers are always polite. We have tried most of the menu now, nothing but nothing has disappointed us.
Niki Butler . 2020-04-16
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Great food and very friendly service...driver was very polite.
Martin Roberts . 2020-01-18
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Very rude staff and waited and never received my order
Peggy Ferrie . 2019-12-31
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Phones never answered, counter staff rude, not interested in working. Food ordered on line often late and missing item's and over cooked
shane clements . 2019-10-27
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Food arrived really quickly and piping hot. I hate pork dishes but the pork melted in the mouth. Best Chinese food we have had since moving to this area in 3 years
Chloe Kay . 2019-10-26
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Ordered at 19:15 arrived at 21:10 with no free drink and cold. This place is a, shambles.
Rob Allen . 2019-07-06
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App always says turn up later.. turn up early and always under counter going cold
Tracy Spooner . 2019-06-16
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Excellent food but often missing items. Then they take the phone off the hook and then you can get through to them.
peter moss . 2019-06-15
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Overcharging on delivery when pointed out said that's what I have been told to do.
Gary White . 2019-04-10
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23.2.19 Since being taken over we thought w would give it a go ! Fab best we have had in ages ,Our now new regular in Harleston . Big portions really fresh and our veggie friends were impressed too
Sharon Larter . 2019-02-23
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Great food... but rubbish delivery times. Within 30 seconds of placing order txt saying 40mins delay. Took over 2 hours from order to receiving takeaway. We live 10 minutes away?
Kev Markwell . 2019-01-26
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One of two in Harleston, busy on the night I visited so slow with a half hour wait but the foods good. Food is served inplastic reusable cartons rather than the foil cartons if you have a preferance. Family prefer this one I prefer the other but their both good take your pick.
Martin R . 2019-01-26
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DO NOT NOT ISE THIS RESTAURANT - GLASS FOUND IN FOOD. We have used the Golden Wok several tones and the food has normally been ok although normally very late. However this time we placed a big order of £70.10 and within the Singapore Noodles found a large piece of glass, needless to say it put everyone off their food. When speaking to the eesstaurang they were unwilling to make a refund but wanted to take the glass even sending a delivery driver to collect the glass, which I was unwilling to hand over.
Jack Churchland . 2018-12-28
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Great delivery service great food
Dale Roberts . 2018-10-30
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Looking at some (older) reviews here it seems that considerable positive changes have been made in the last few months. Phoned through my order and collected myself. I was asked when I'd be arriving - good, so the food wouldn't be going cold while I drove there. Great friendly and efficient service from the chap who works front of house, both over the phone and in person. Seemingly happy punters there when I arrived and it was busy for a weeknight. Food was well prepared and delicious. Having tried the local competition previously, certainly the best in town. Golden Wok has to be the 'go to' for Chinese in Harleston.
Tim Weller . 2018-09-05
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Very good food now that is under new management polite service and manners delivery driver very eager to please,5 stars from me.
Pierbruno Trapani . 2018-08-09
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This takeaway delivers to a wide area and because shortage of drivers they struggle when busy.
Gavin Adams . 2018-08-05
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The food is delicious and the price is cheap.
Elise Then . 2018-06-16
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Loved it! Best Chinese ever! Especially the £8 meal deals. Amazing.
Peter Rosenfeld . 2018-06-16
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Delivery always late. Lied to on phone saying they will be with you shortly. Food cold by the time it comes.
Kevin Wright . 2018-06-14
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Lovely deliver driver, fantastic food and on time: will definitely order again!
Denard Lee . 2018-05-12
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TOP QUALITY FOOD.THE BEST CHINESE AROUND FOR MILES.TRIED THEM TODAY.WILL RECOMMEND IT TO ANYONE.THANKS GUYS
danny lennards . 2018-03-11
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no stars!!!!!!!!!!! order 2 hours late!!!!!! abuse over phone ( we are busy) turns up cold and late despite being cancelled by them but paid by card. Phone operator offer refund or cancellation, then put phone down, was aggressive and really unhelpful and abusive, and it turned up 2 hours late after efficient company delivered next order early. Want refund and apology but all web sites point you away from this
carl humphries . 2018-02-11
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Rude. Missing items. Tried to short change me. Never again!
Adam Burroughs . 2018-02-07
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Staff extremely rude orders late and often missing items. Accused us of stealing from them when we complain and block us. DO NOT USE apparently other restaurants in harleston are much better
paul somerville . 2017-10-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Ordered food using the Just Eat app at 17.30. It is now 19.20. The estimated delivery time has changed 8 times - currently 20.10, more than 2 and a half hours after the order was placed. Ridiculous. Order cancelled. Customer lost.