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4.0

Based on 63 opinions finded in 2 websites

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Nº 548 in 1060 in Wirral

Nº 18 of 68 Chinese in Wirral

CUSTOMERS TALK ABOUT DISHES WITH..chickengolden
Score

comment_iconOpinions

Not just restaurant-quality but good restaurant quality for a lot less than the local takeaway competition. Definitely of the non-greasy variety. Yellow bean sauce was done properly (not naming any names but a nearby competitor's was basically plum sauce). Try the chicken with cashewnuts in yellow bean sauce. Get a second main instead of rice because they're such good value. Wishing the staff the best

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Jonathan Meldrum . 2023-04-29

MORE AT Google

Our favourite takeaway by miles. Not sure I've had a dish I didn't like. Firm favourites include the crispy chilli beef and the duck with honey and soy.

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James Hutcheson . 2023-04-13

MORE AT Google

We used to eat here a lot years ago when we lived in Hoylake and it was always lovely. But this evening it was outstanding 10/10. The fillet steak was beautiful in the plum sauce Mmmm. The Crispy Lamb Pancake is my favourite dish they do. It’s always cooked to perfection. I recommend the Golden Palace 100% you will not be disappointed. The only thing wrong was me not having enough cash for a tip. It is cash on delivery only but so worth it. We will be back ❤️

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Emma Jane . 2023-04-11

MORE AT Google

Really disappointed, got chicken egg fu yung, no bean sprouts or onion! Just egg, chicken and a few peas 😏

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Karen Murray . 2023-04-08

MORE AT Google

Really disappointed, got chicken egg fu yung, no bean sprouts or onion! Just egg, chicken and a few peas 😏

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Karen Murray . 2023-04-08

MORE AT Google

We ordered the royal Banquet for two people for take away last night. We were so impressed by the service of a lovely man who helped us whilst we had hold of an old menu. The food was gorgeous! And it was definitely definitely worth the price - it was enough for us to have across two nights ( and we eat quite a lot ). I have always loved this take away - I am yet to have a bad experience here after coming every so often for about 5 years . 10/10!

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Erin E . 2022-10-14

MORE AT TripAdvisor

The service was really good and the food was lovely definitely ordering from this restaurant again

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Christine . 2022-05-24

MORE AT Google

Lovely food, tasted fresh & hot

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Helen Moroney . 2021-08-02

MORE AT Google

Favourite place for Chinese takeaways.

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Bill Rice . 2021-07-31

MORE AT Google

Super fresh, great taste and prepared on time. Fantastic. I could want more. Never disappointing.

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John Kellaway . 2021-07-29

MORE AT Google

Food is good , I left this takeaway for months and just ordered again , previously went further away because of horrible person taking the order , makes you feel like you are not wanted in the takeaway. Also refused to give me a receipt when paying on card , Never treated like these people treat customers. Absolutely appalling and seen other feedback has had the same issue . It will be months before I go back there but food is good , if they continue with this terrible interaction I would rather drive 2 miles to go somewhere that are at least semi polite

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Michael W . 2021-07-24

MORE AT TripAdvisor

Awsome really nice food lovely service

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Great Scott . 2021-05-08

MORE AT Google

Delicious food, lovely staff :)

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Poppy McPeake . 2021-01-10

MORE AT Google

Brilliant food, honestly i do not know where these poor reviews come from, most people are honest with their reviews but i now take the poor ones with a pinch of salt, and that goes for any place selling food, the Golden palace, though a takeaway, serves restaurant quality food, the crispy beef is to die for, also the hot and sour soup, crispy lamb, remember there are always 2 sides to a story, the staff there are polite and efficient, but if you are rude, you will get it back, they have been working there for over 20 years and know what they are doing...the customer is not always right!

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Mike A . 2021-01-01

MORE AT TripAdvisor

The food is always good and stays hot for a good while excellent

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Alan Gamble . 2019-08-18

MORE AT Google

This place has great food. But the wOman who answers the phone is one rude b****. Very unpleasant to talk to. The man is very nice. Don’t know why they still have her on the phones. She clearly does t care or want to be there

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Abby O . 2019-07-27

MORE AT TripAdvisor

Been going here for years and the family that own it are always pleasant and welcoming, my son will only eat the curry fish on here and he’s not normally fussy. Very prompt and the order is normally on time, highly recommend the starter combos

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Gamdii . 2019-07-03

MORE AT TripAdvisor

Nice decor and friendly staff in store but very low quality meat and the worst egg fried rice I’ve had

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steven hulme . 2018-12-07

MORE AT Google

I have been using this takeaway for years, always been reasonably good in the past but more recently I have noticed a big difference between the quality of the food, and especially the service attitude, during the week compared to the weekend. I gather that there are 4 people who, at different times, appear in the 'front of house'. 2 very pleasant lads, a very cheerful young lady and a grumpy, ill mannered and rude nag who quite obviously doesn't want to be there. I have experienced her attitude several times and would suggest that she is detrimental to the customer experience and probably puts a lot of people off who just will not return. It must be obvious to the other staff members but suspect this a very family orientated business. Maybe you can't just sack the wife......😱 All I would suggest is that you avoid Saturday night based on my experience on 4 Aug 2018! It may be psychological, but the food also appears to be better mid week.

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Steviebobs . 2018-08-05

MORE AT TripAdvisor

one of the best takeaways in the Wirral their sweet and sour chicken is awesome, the chicken comes in batter tastes great, the service is excellent nothing to much trouble, we eat every week from here,

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Paul D . 2018-07-16

MORE AT TripAdvisor

Great food - good portion sizes. Slightly different to your normal takeaway, but in a very good way.

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Jack Palmer . 2018-04-20

MORE AT Google

Thank you Golden Palace for our lovely Saturday night tea of Singapore Vermicelli. We have noticed that you seem to be closed this week about 27th February onwards, so presume that it may be for Chinese New Year holiday (16th February), we really dont like going anywhere else as nobody compares to your fabulous food and low fat. Thanks.

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LINDYWIRRAL . 2018-03-01

MORE AT TripAdvisor

Delighted with friendly service and excellent food.

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geoff hawkins . 2017-11-06

MORE AT Google

Ordered beef chow mein. Took ages to prepare. Completely bland, no flavour whatsoever and also found a piece of green felt in there (probably to liven the dish up). Won't be using this place again

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Jason Fitzgerald . 2017-08-29

MORE AT Google

Takeaway restaurant with nice food and friendly service.

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Alex Astor . 2017-07-20

MORE AT Google

We have been ordering this family run takeway for years, the food are the best for the price, good value. They get really busy sometimes on the Friday night but the food is always served on time. Reviews are quite harsh on the girl at the counter. She is nice, she offered chocolates for my 2 little one while we were waiting. We will keep going back!!!!

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JLiciousss . 2017-03-21

MORE AT TripAdvisor

Been going her for a while now and the guy that was always there was really friendly........haven't seen him for a while but he seems to have been replaced with a rude lady who needs to be taught some customer service skills. Food is as lovely as always though. Just a pity it has been spoilt by very poor service.

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27LaD09 . 2017-03-19

MORE AT TripAdvisor

We love this place! Embarrassing that they know our order before we even have to say it, what does that say!! Haha we love it here, staff are so friendly, food is always hot and tasty. Couldn't ask for more

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Tle3101 . 2017-01-03

MORE AT TripAdvisor

I used to go here quite regularly and recently the standards have dropped dramatically. The last three visits I have encountered Singapore vermicelli where the the curry powder was forgot but most recently we ordered crispy duck and it was inedible. It looked and tasted as if it was stale and warmed up and the attitude of the girl at the counter was far, from acceptable. I will never go back!!!!!!!!!

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JaffaHoylake . 2016-07-17

MORE AT TripAdvisor

I confess to have never used this Takeaway before but decided to give it a try....what a mistake. By far the worst Chinese food we have ever eaten. I should have realised it wasn't up, to much because, on reflection, I have never seen anyone in the shop as I pass.. They will have to do something to bring their standards up to the local Takeaway competition.

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Owen N . 2016-05-18

MORE AT TripAdvisor

We use this service frequently. I have read the negative reviews with great surprise. The banquets (which we normally order) are of superb quality and more than adequate quantity. I have never experienced any staff problems and usually I'm served with great politeness and an appropriate sense of humour. There have been busy nights, usually at a weekend, when home delivery was not available, but the staff always have apologised. Keep an open mind about poor reviews. My family will continue with using this service.

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billmonty . 2016-01-19

MORE AT TripAdvisor

Woman who answered phone not the nicest attitude really could be a bit more friendly never mind and they dont deliver at weekends?

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ham07j . 2015-10-31

MORE AT TripAdvisor

We regularly used the Golden Palace when we lived nearby in Hoylake and were never disappointed. Ignore the negative comments below, this place is recommended.

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Matthew I . 2015-08-31

MORE AT TripAdvisor

Sólo probamos su Chow mein de pollo, porque el Kowloon estaba cerrada. Era bastante soso, tengo que decir, pollo, soja y fideos - nada que añadir cualquier sabor como normalmente. Tuve que ahogarlo en salsa de soja. Los otros platos son probablemente mucho más sabroso, pero el mein la comida necesita atención seria.

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granty77 . 2015-06-07

MORE AT TripAdvisor

We love the golden palace for the service and the great food that is or restaurant quality. They are very polite and their deliver service is excellent

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Karen J . 2015-03-22

MORE AT TripAdvisor

we have been using the golden palace for many years now. their food is consistently high quality, better than most Chinese restaurants on the Wirral and better than any other Chinese takeaway I have ever been to.

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Clarekmtl . 2015-01-17

MORE AT TripAdvisor

Everybody has their favourite chinese takeaway..... and favourite meal to order..... come here and get it. The service is first rate..... always polite on the phone..... always correct with the time it'll be ready..... always friendly when you pay and collect. I can't think of enough superlatives for the family that run this establishment. The food is devine..... I used to live around the corner from the place but now live a fair way away.... however if visiting friends or family i always make an effort to order a takeaway from here because it is just simply delicious...... everytime...... i've made the mistake of ordering from elsewhere locally a couple of times and each time i have, i've gotten frustrated at myself for doing so!! once you've had a takeaway from here you'll not want one from anywhere else i promise.The menu is varied and large as you'd expect with all the favourites present..... the banquets offer superb value for money..... there is cold fridge full of drinks..... chopsticks and soy sauce available at the counter and once again..... a friendly face. My mouth is watering thinking about it!! Gonna have to order one tonight!

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Stuart W . 2014-12-22

MORE AT TripAdvisor

Great food #Quality and #Value and #EFC supporter ;-)

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Geoff Morris . 2014-12-18

MORE AT Google

Just had a meal from here, Crispy Seaweed, Crispy peking chicken and special fried rice, Seaweed was lovely, one of he best around, fried rice has very little flavour and only had 3 tiny little prawns in. The worst part was the crispy chicken, for a start it did not taste anything like chicken, nor did it look like chicken. xtremely stringy and a translucent colour, as though it hadn't been cooked properly. The smell of it was awful, like it was off, 2 of my friends also looked at it and smelt it but refused to eat any, they felt the same. I rang up to inform them and was just told that this is how they always do it and they cannot change the recipe just for me, i told them i didn't beliee the recipe needed changing, i think the chicken was actually gone off. assumed they would want to know that they where sending out a terrible product but they would obviously prefer to live in ignorance. Needless to say i will not be returning and will have to see how i feel in the morning!!!!!!! (it wasn't cheap either)

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MattyHilbre . 2014-11-20

MORE AT TripAdvisor

i've been coming here on and off for 12 years now. i even worked here many years ago behind the till. i now live on the other side of the world and every time i come home to merseyside i head to the golden palace. the ingredients are top quality, the cut of meat is clearly a better cut than other restaurants. the sauces are packed with flavour but not MSG so you dont end up dying of thirst. and much less oily than most. the chinese meals are unbeatable, especially the chicken with ginger and apring onions, and the chicken curry

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jess h . 2014-08-28

MORE AT TripAdvisor

Great food best chinese around, good service and delivery. Get the special fried rice and bbq sauce, used to be my local chinese.

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pike789 . 2014-08-15

MORE AT TripAdvisor

We have used the Golden Palace a number of times now and across most areas have been very impressed.You can tell that the cooking style and taste is just a little bit higher than some other 'normal' takeaways you might visit. However, this doesn't hugely impact the cost of a meal. Especially if you choose one of their banquets which give a good variety of food from the extensive and intricate menu. The waiting times for you food are not bad, but I do advise you ring your order through first. We will definitely use this place again.

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JackoTraveling . 2014-01-11

MORE AT TripAdvisor

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