Golden Oriental Takeout in Erewash

Food was alright, don't understand why they don't accept card payment, when their website says it does. Just discovered they will take cards if you order on line. Still doesn't make sense that you cannot pay with card when you pick it up.

Ordered the food on Uber eats with the delivery time of 40mins. It took nearly 2 hours, when I rang for the second time the person started arguing with me as his delivery person went to the wrong house and somehow blamed us (our number is clearly displayed on the door, so I can’t see where the confusion was). The positives of this experience, is that that delivery guy was apologetic, and the food was still warm when it came. Please sort your customer service out.

Lovely food, Great customer service!! recommend everytime

We ordered tonight and they got it wrong... So I called them and let's just say that her customer services skills were shocking!!! Firstly she told me I hadn't ordered what I was missing and then she said ahhh yes you did would you like it or do you want to leave it ...so I said please can you deliver it!! Then she called me back and said the chef basically didn't believe me that we didn't have Pete's beef in black beans sauce ...so I said it definitely is that we have here, she then starts going on that I need to speak to the chef to tell him what ingredients there were in the meal we had here and I basically said I wasn't going to do that as I was right she was saying you need to tell him what is in the meal so I reiterated that we order from there a lot and the meal was wrong and said no I want our food and when it's delivered I will send this back and your chef can see it is wrong... She then starts saying she didn't get paid enough to deal with me, I told her that she was been rude and all I wanted was our correct order so she is still refusing and I was angry then she said she just took the orders and couldn't do anything unless I told the chef what we had in our order, I told her what was in it and I said either send the food or give me my money back and she said she couldn't do that and i said whose the boss she said it was the chef So I said I will speak to him then an she said " that's better"!!!! She then came back and said chef said you can have your money back...when we are ready to give it back....I was fuming by this point and I needed to end it here?xxxxxxx

The BEST Chinese!! We have recently moved to the area and tried this Chinese. It’s genuinely the best we’ve ever had! It’s really good quality, great portion sizes and well priced! 100% reccomend!