Golden House Chinese in Chorley

Great food, excellent service highly recommend the hot and sour soup, the noodle box is plentiful and delicious

Absolutely awful ! Gave my little boy the shits ! (This is not a joke) ordered last night 7th October. Was the first In the chips was from the night before absolutely dreadful. The curry sauce was to spicy ! And was all lumpy !

The munchy box special is the best value for money possible, and the taste of the food is always incredible.

Awful, dry and over cooked. Nothing fresh about the food at all as it was straight from the freezer and into the fryer. Cheap food and very disappointing

Really really nice food I got the salt and pepper chips and salt and pepper chicken and they were amazing My friends also said theirs were great

Excellent I recommend you eat here

Great. Absolutely great. I really don't see what all the other reviews say, my experience was amazing! The food was hot and very tasty, the service was great and the atmosphere was nice. Would definitely recommend this!

This Chinese was sensational. I would recommend coming here if you want a Chinese. The food was insane. This restaurant should get more customers this Chinese is like a chefs. BRO THIS WAS SOOO GOOD.

Bro this is my friend Adrian’s takeaway. It is really good food. Thanks for the food Yenchen

Food was to die for. Would definitely recommend it to anyone, no matter the age or how picky they are.

Good food I am going to go here again 10/10

A recommend this Chinese it is probably the best in the country in my opinion and that it is owned by lovely people service was amazing the atmosphere amazing the food unbelievable 👌

The worst Chinese I have ever had!! Satay chicken - Processed slimey chicken. Fillet steak pepper sauce - inedible tough beef, not FILLET of beef, neither had much flavour, I will definitely not be ordering from here again, if has put me if Chinese for a long time, absolutely awful. Prawn crackers were ok though..

Food was dry and order was all wrong. Ordered chicken ball got chicken strips and we didn’t get any prawn crackers?

Large order for 10 people - all present and correct with extra spring rolls and drinks not ordered but included - no complaints, everyone enjoyed their meals thank you

Can’t comment on the food, as it never turned up. But the site they use to take orders, and payment took my money. Called a couple of times, but no answer, even though their Facebook page and Google said they were open. Now I’ll probably have to spend ages trying to get my money back. Disgraceful is a bit of an understatement.

Not good service meal never turned up the shop didn't seem to be that bothered so went to another Chinese takeaway which was bothered about there customers

Usually happy with this place. But ordered my food a 6 10 pm was told would be ready at 7 pm. Waited and waited. Rang up at 8 pm and was told driver had losty ticket and would be another 20 mins. I usually order quite a lot from these and have never had a problem. But I wasn't even given a apology or was offered a discount. Reay. Not happy. Hubby had to go and get one from elsewhere.

Food was very good, first time I had been there

Great food but we live within 3 miles and we're charged over 3 miles, as you order the price goes up £7.20 meal comes up as £9.20 like I said great food but if I want my pants taking down I'll do it myself

Quality food at reasonable prices.

There was one rude girl but i think she’s gone now (or is rarely there). To be fair, she used to be on her own dealing with counter and phone and was clearly frustrated but still not good customer service on the phone. She was fine in person though. We did stop going years ago but then things improved two owners ago and since the latest incarnation, it’s improved 1000%. It’s now one of the best Chinese in the whole of the Chorley area and I’ve tried most of them!

Never had a bad experience from here. Always order online. Food has always arrived hot and on time. Never had a bad meal, food always spot on. Definitely our favourite Chinese in Chorley area

food took longer to come as they said when the food came it was cold girl on phone was rude never order here again

Tried this Chinese under new management cost £18 for omelette and beef curry ,beef was so fatty curry was very sweet went in bin won't be going again disgusting

Absolutely lovely food, just got egg fried rice, curry sauce and shredded salt and pepper chicken. Would deffo order again 😀

Ordered online, first time I had used them. i got told 45 minutes delivery. 1.5 hours later still not arrived. Rang up girl who was so rude, actually said ‘oh my god’ when I said I was unhappy, the food would be cold and then put the phone down on me. Wouldn’t offer a discount. Rude, dreadful service. Wish I had have looked at the other reviews in advance. Will be returning to my other chinese ..and then promptly continued to call me.

Delicious food. Delivered on time and hot. Read reviews and bad ones were over a year ago so thought I'd give it a try. Just moved to the area so I was looking for a new chinese takeaway. I wasn't disappointed and will use them again. Thanks S :-)

Give me the wrong order overpriced delivery girl was extremely rude

I have used previously and it’s been okay. I know it’s a Friday tea time but I ordered online and asked delivery (an extra £2.50) to be left in porch as working. Gave it at least an hour before I followed up by phone. I was told it hadn’t been delivered - check porch again - nope. Restaurant kept repeating it had been left in porch and I explained no it hadn’t. Delivery guy joined conversation and said he had left it in porch - at this point my next door neighbour came home from work and it had been left in his porch - 45 mins earlier. As I told Golden House this, they put down phone on me. Food cold - in bin. Shocking service. Will not use again. Everyone makes mistakes but rude and argumentative woman on phone speaks volumes to how little they value their customers.

ordered our food,we got given chow main instead of chicken chow mein, they sent us the wrong food,we rang up and they said they would send our food with the next delivery, our chicken chow mein was delivered with a charge of £7.50! the driver told us was for delivery, the mistake was on behalf of your business and we had to pay! it also got delivered with another order so we shouldn't of had to pay the charge! the portion size had also gone down and the prices have gone up, dissapointed

2 different soups and curry sauce were like desserts there was so much sugar in them. Phoned to let them know so they could rectify for others but had the phone put down on me.

Tried the golden house for the first time, the food was hot and fresh and delivered quickly had the lucky much box and Szechuan chicken a lot of food for 20 quid.. brill thank you..

The WORST customer service EVER! The girl who answers the phone is so rude. Order £66 worth of food for collection. When we got it home there was no cucumber/spring onion or hoisin sauce for the duck pancakes I had ordered. As it was a family meal I chose to eat the duck without the veg and sauce instead of making a special trip back to the shop. Couldn’t eat most of the duck as it was so dry. I’ve had duck from this Chinese before so was very disappointed. Once we had finished our family meal I rang up to let them know about the duck and the items missing. Firstly the girl who answered the phone told me she couldn’t find my order. Once she found it she asked me what the problem was. I told her and she asked if I still had the duck. So I said that I’d eaten some of it but I did still have some left. Her response was “so it can’t have been that bad then”. I was shocked. I told her I still have half a tub left and I’d happily take it back for a refund and she said “ok do that then”. She then abruptly put the phone down on me but before she did she said “don’t bother”.

Good service! The food there is amazing. Highly recommended!

Placed an order and the food was nice. Delivered within half an hour which is amazing. Will definitely order again.

I have not even had a chance to see if this Chinese takeaway place was any good as the girl who was taking my order tonight had an absolutely terrible attitude from the start and when I asked her to change her rude tone she said she was busy and put the phone down on me when I asked for her name. So definitely 1 star for the service.

Good but not much meat in the food. I had Singapore vermicelli. Mostly filled out with too many noodles nice though

Great meal. Delivered hot and on time

Why go to all the trouble and expense of mailing menus when they are closed during their advertised opening hours? Please see website/menu for info on times. Saturday 11th September 20:10

Best Chinese around. Spot on every time

Best tasty curry we had for very long time. Would been 5 stars if staff give chance look at menus instead been impatient. This way is lose customers more holiday makers like self.

Love this Chinese best one for miles

Fresh and delicious food, kind people. And also got free prawcracker. was a good dining experience, will come again soon

Ordered a takeaway for delivery and it landed in the said time frame of 45 minutes to an hour, it was delicious and we will definitely use this place again, thank you

Average, didn't read notes on order

If it was at all possible to rate this place Zero stars, trust us it would get it. Ordered some food with no issues, told it would take about an hour. 1 hour and a half later, food arrived. We didn't have an issue with this timing, it was Saturday night of course we'd expect them to be busy. We soon realised 2 out of the three meals were completely wrong, as vegetarians there was no way we could have started to eat the meals containing meat that had arrived instead of our veggie orders. 30 minutes of trying to contact them about this wrong order - again understand that they were busy- we eventually got through to them and arranged a redelivery. 1 hour and a half from that point still no food. So we call back and they had no knowledge of our redelivery so we asked for a refund. From this point they hung up and stopped answering our calls. To which they believed it was appropriate behaviour to then receive unprofessional messages from a daughter??? After all this, still no £30 refund, still no food and still COMPLETELY BAFFLED how anyone could find this an appropriate way to run a business never mind treat paying customers. Could not comment on the food as we didn't get any...

What a disgrace. The food is good however the little lady who appears in charge is not. In the past had no problems however last week it was over 2 hours late. Last night it was even worse. To be delivered it was 2 hours and to collect strange it was also 2 hours. Placed the order and rang back to cancel and she hadn't even written our order down. When spoken to she stated I have an order of 130.00 and that comes first. Then I have another 60 orders. Told her she needs to only take orders that they can cope with oh and she put the phone down.

Since receiving such a great service and lovely food from this takeaway, I regret the recent service has been appalling. The food was still good, but told 2 weeks ago delivery would be 45mins, 2 hours later we finally received food. Today I tried again to be told delivery was 90mins. As it was early Iplaced order and the order was repeated to me to confirm. After 10mins I called back to see if I could collect but lady said its still 90mins, so I cancelled order. She said its OK as she'd lost the order anyway. VERY disappointed as we love the food but service awful

We had a menu dropped and thought we would ring them last week, ordered food and was told it wouldn't take long, we finally got it an hour and a three quarters later.....the girl on the phone is rude and very unprofessional, we thought we would give them a 2nd try, only to be told it depends on the order value whether we can order or not, there are big spenders that get priority and they couldn't quarantee any food if we went to order in person , again because they are too busy dealing with big spenders that get priority....I have never been talked to like that ever and she didn't even ask what we wanted???? Disgraceful service and the spanner on the phone needs sacking immediately.

Had the most amazing Chinese ❤️ £45.00 spent well! Highly recommend so much flavour! This Chinese is a MUST 🙌

Had to wait 1 hour to collect food when told to come for a specific time. Only to be told it will be 10 minutes each time I asked where the food was. The front of house girl seemed like she couldn’t care less and was often arguing with the kitchen. She kept on asking a person called Angel to chase it up only for Angel to seem like she did absolutely nothing about it. Will not be going again, not just because of the service, the food wasn’t actually that great either. The order didn’t come with the promised free Chicken Wings either. Wish I could give it 0 stars as that’s all it really deserves. Avoid this place.

excellent large portions and very fresh food

Quick friendly service and good food.. of you want more spice its not a problem .

This place is excellent, clean, high quality food delicious food and very friendly staff. I always order the salt and pepper chips as they always taste fresh and are good quality. Would recommend!

The manager angler is not very polite and it is way to expensive for a small chips rip off u dirty people

Great chippy and Chinese for a great price!

Ok food was hot and tasted good nothing to shout about but good chinese

Ace food authentic.amd good size portions too

I personally love the food from this Chinese and it is consistent in quality every time I re-order which is rare these days. The salt and pepper chicken and salt and pepper noodles are a favorite. Only reason I did not give 5 stars was the fact the delivery driver on the last occasion (A lady from down south) was extremely rude and stood on my doorstep shouting at me for 5 minutes over there not being enough light outside and told me I was no longer welcome to order from the Chinese again! Must have been her time of the month, never the less I enjoyed my food and ordered some more a few days later. If you can avoid this lady then I would definitely recommend the food.

Whatever you do don't order a chicken meal, it looks like it came out of a can.

Lovely fish and chips. Not tried the Chinese yet.

Loveky friendly staff. Both English and Chinese meals