Golden Horse in Herefordshire, County of

Poor prawns inedible in fact shope wanted me to leave my house and return prawns for a refund but I couldn't get there so no refund

We go to the Golden Horse at least a couple of times a month. The people are friendly and helpful. The food is always good. Never had a bad experience there.

Brilliant Chinese takeaway. Best crispy shredded dishes superb sauce. Perfect chicken balls and never had a bad meal and I have eat food from there weell more than 100 times Lovely staff always friendly and helpful

Disgusting food 1hr50 to turn up. The same generic frozen, tasteless chicken in everything. Hong kong noodles needed cutting out of the tray, salt and pepper chicken was recycled chicken poppers with some crappy seasoning rattling around the bottom of the tray, beef curry gloop. Tried it all, regretted it and binned it.

Ordered a large takeaway from here and collected. All the food was delicious, very tasty and excellent. Staff were helpful

I have only left two reviews in my life and all I have to say is this is the best Chinese takeaway I've ever had in my whole 28 and a 3/4 years.

Good portion size but gloopy horrible food with strange chicken chunks. I can't remember ever binning take away food and not keeping leftovers for the next day, but I did with this. First time here, and I won't be back, I'm afraid.

As we are only visiting the area, I cannot conment in gereral... BUT..The CRISPIEST, nicest pancake rolls EVER!!! and you Special Chow Mein is lovely!!.. 10/10 Thank you!!

Love this restaurant, tasty food, reasonably priced and always a smile. Thank you. Highly recommend.

Delicious, Crispy duck to start, Spicy Singapore Vermicell, Homg Kong Style pork balls mmmmm mmmm. Tasty food, delivered, perfect!

This hair is black, wrapped around the rice! Absolutely disgusting and will not be ordering from there again!!

Once again this place appears to be hit and miss and last night we had a miss! Service was great but the food left a lot to be desired.

This is my local takeaway. Been in there a fair few times. Food is always hot and fresh. Extremely tasty and pretty good value. Busy takeaway and find it better than most.

Customers service very POOR, food very POOR, I Ordered the Szechuan chicken. But received sweet and sour chicken sauce instead. Did find a long hair in the sauce aswell, after calling the shop up and notifying them of the problem. They recommend kun pow chicken and for me to come down and exchange it. How ever they did not seem bothered atall that there was hair in my sauce and made me come back down to exchange the food, instead of sending a delivery driver instead. The kun pow chicken was not tasting any different from Szechuan chicken they was just the same very poor. I have very little faith in this takeaway to deliver authentic Chinese food. (My salt and pepper spare ribs tasted as if it was drowned in salt.)

Had a lovely takeaway from here last night. They are always polite and very well organised, The Satay chicken on skewers is delicious definitely my favourite from here. Recommend this Chinese any day.

Ethnic genuine Chinese food at excellent prices. Polite and pretty young lady who is very willing to help you with your order.

Tried the others in town and nothing like as good as the golden horse, everything is cooked to order as you can see them cooking it.

By Chinese take away of choice. I love their Singapore Chow Mein which is always just the right amount of spice. My partner enjoys the beef curry with extra mushroom's and we both love their salt and pepper ribs.

Just ate duck Chinese style and chicken fried rice don’t think you can go far wrong with the fried rice but omg the duck was disgusting some sort of red sauce on bits of greasy pieces of maybe duck don’t bother go to Mitcheldean take away

My husband collected our Chinese food order, got home with it to discover they had forgotten the sweet and sour sauce to go with the sweet and sour chicken (the clues in the title). So I had to keep the food warm whilst he had to drive back,park etc etc. Sooo annoying!! The food is good but check your order before you go home!

Food was the worst Chinese I’ve ever eaten! £36 for inedible, tough meat covered in pink sludge. Dry, vile spare ribs. Rice coated in veg in a nasty gravy. Stale seaweed, dry, hard prawn toast, hard pork with lumps of gristle, chicken balls with undercooked batter. The list is endless. If it wasn’t such a crappy drive back there I would have taken it all back though I am tempted to post it back through their letterbox! An evening that we were looking forward after a busy few days was totally ruined. Will NEVER go there again. Avoid at all costs!

We will always forgive the odd error in ordering. Sometimes there are misunderstandings and we accept that. However, the takeaway service from the Golden Horse is so dreadful that we strongly recommend you avoid the place totally. This is certainly the message that we are passing to our friends and neighbours in the area.We ordered from Golden Horse about a month ago and received a short delivery, meaning that three people had to eat a meal for two. When challenged, the staff suggested that a new team member may have got the order wrong. Fair enough but where was the credit for the short order? None was offered.Tonight, Friday 31 August, we tried again to place an order. This time, we were short delivered. A prolonged telephone call to 'the boss' resulted in no apology, no extra delivery and, in the ultimate insult, we were told that, if we went to Weatherspoons, we would not get a credit for the short order! What absolute rubbish!This restaurant does not deserve your patronage. Avoid it at all costs or, if desperate, check your order BEFORE the delivery person leaves.In my opinion, this business cannot be trusted.Avoid.

Our local Chinese and by far the best in Ross. Fantastic customer service and always delivered on time. Lovely people and lovely food. Never had a problem

Was so hungry and our hotel only had 1 meal vie vegetarians consisting of goats cheese could have had chips or sweet potato fries so opted to try a takeaway from the Golden Horse !! So glad I ignored the negative comments as I found food to be delicious and piping hot when delivered it was a long wait but they did tell me 1hour and 20 minutes and it was spot on time !!! Thank you Golden Horse and thank you Wye Valley Taxi’s for recommendation

I visited the golden horse last night for 2 spring rolls. When I got home I was shocked and disappointed to find two bags of buffet sized rolls that I could have bought from sainsburys. The last few takeaways were allegedly duck in pineapple or chicken sweet and sour. The sauce looked the same in all of them. A dodgy neon pink sludge with nondescript "meat ?" that tasted like a cross between blotting paper and cotton wool. My son said his was ok but only bought it as the takeaway is a short distance from where we live. I think the golden horse should be put down out of its misery along with photos of dishes which have been on the window so long that the colour has faded to a blue haze. Very appetising-not !!!!!!

Good service. Remember cash as there is no card service although tge high street is a minute away with multiple cashpounts. Food was good although the rice was a little bland. Good size portions and the chilki beef was awesome

Had takeaway from here first time in ages son paying for it his choice not mine wife had curry she said was nice I ok I had duck and mushrooms well sauce was so thick when I turned it out onto plate it sat there like a brick...duck content poor lots of crisly bits...also had sweet and sour pork balls so dry and chewy most went in the bin...its got worse here will not return even for free meal off son waste of money...

had duck and mushrooms glad to see the duck content getting better wife had chicken curry she used to like pork curry from here but the pork has been very very dry on last to occasions I mean hard to chew...sweet and sour pork balls are nice chips nice...

Have seen mixed reviews of this takeaway but have to say my last two meals from here have been very good, hence the rating. Really enjoyed their Singapore fried rice and special chowmein.

Tenía pato y setas de oír la última noche la salsa era muy gruesos y gloopy ni siquiera sumergir en mi chips el pato pelearse está empeorando cada vez que tienen. Conseguir que menos y menos poner en bits incinerar cadáveres grasos malísimo. La comida no muy cálido a la llegada el lugar va cuesta abajo rápido. . Tenía costillas última mierda. semana. La salsa. Se supone que es una salsa de barbacoa, pero buscando salsa de naranja conocido horrible parece algo creado en un labratory. . .

Peor para llevar comida china que he probado! Por un largo camino.

Good value tasty food, happy to add/remove ingredients to suit fussy eater. Delivery times can vary greatly from 30 mins to 1hr30 tho

Poor hygiene, food was cold on delivery and had the cheek to charge me a extra £3 on delivery after a hour pulse wait. Ended up throwing most away.

We waited for an hour and 45 minutes for our delivery to arrive and when it did we had a meal missing. Never a good start but we were all so hungry we couldn't be bothered to wait again. We shared out the food between...

Es una tienda muy simpático! Me encanta su comida siempre vaya aquí para China! Tienen una gran variedad en su menú! La comida es un buen precio, buena cantidad y siempre muy bien :).

Pedimos un un muy satisfecho gaste y con calidad, recién preparado y entregado muy caliente. Bien hecho, volveremos a usar este restaurante de nuevo.

Very much the best Chinese Take away in Ross, don't bother with any of the others. Standard menu, nothing special, but you know what you are getting.

Always had a good meal. But after tonight I will not pay for his. Asked for a chicken chow mein I get 3 little bits of chicken in. Ask for a chicken Thai sweet chilli I get a beef. I wish these people would listen and add the stuff properly. Will be going in to speak to the manager again.....

The food is excellent, great service and fair prices,would use them a lot more if they only took cards.

Best Chinese in town foods always edible and easy to eat! Sometimes there is a long wait but it's well worth it

The food is brightly coloured and greasy, and I had a spring roll that was so disgusting it was obviously out of date! When I took it back the member of staff shrugged their shoulders. Customer service...I don't think so. The building is dirty and shabby and I hate to think what the kitchen is like.Chinese food is delightful, fresh and healthy. These people wouldn't recognise chinese food if it jumped up and bit them on the nose!.

We ordered a take away, they forget a part of our order. Not sorry at all, it arrived and we asked to pay, despite giving the delivery woman a large tip on the first delivery. Food very average I would not go back and will use another Chinese in Ross on Wye.

The Golden Horse can be a bit hit and miss. I have had some great food there but was disappointed with my last visit. The shreded fried beef was mainly batter and the chicken chowmein was greasy and without chicken. Come on you know you can do better.

it was ok nice meals to take away service ok time was ok some times had to wait when there was a que

We've eaten here at least once every weekend and every single time it's been hot, perfectly cooked and delicious. Very friendly too. The only problem is it's a shame they don't take card.

Waited over 2 hours for our food once it finally got here asked if we could pay 20 instead of 26 cos of the wait so sent it back!! Never had a problem with this Chinese before but never again!! Hungry is an understatement!