Based on 422 opinions finded in 1 websites
Based on 422 opinions finded in 1 websites
Nº 421 in 810 in Richmond upon Thames
Opinions
It was expensive when you considered the quality of the ingredients and portion size. There are much better value options that offer higher quality. Staff were very nice but won't be back.
sunbury john . 2024-10-17
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Paid £12 for a small chicken shish which is not worth the money...it seems coz they closed for months they have shrunk the portion sizes..the salad portion was bad not like b4...i wont be buying again...as 12 pound its not worth it
Robert Baxter . 2024-10-16
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Wonderful food and very nice staff the best in Whitton if you want to try !! Sabbie and Tony very nice people 💕💕
Miguel Antunes . 2024-10-09
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Excellent food and reasonably priced. The chicken shish is always excellent. The kids meals are also good.
Paul . 2024-10-08
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The mixed shish was very tasty..Great experience
david parker . 2024-10-07
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i have been coming here for many years with my family, the food is always amazing and staff there are always kind and chatty!! best spot to go to down my local high street!!!!!
Faye Flower . 2024-09-10
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Incredible food and range of food on the menu, unlike other places. Must recommend. It's more than just a cafe.
Kamryn O'Brien . 2024-08-09
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I absolutely love coming here. My daughter and I come for food every couple of weeks and my and I regularly have breakfast here. It's a lovely cosy place and the food is always amazing. Can't fault the workers as they are the most kindest people I've ever met and nothing is too much for them. They all sung happy birthday to my daughter when I mentioned it was her birthday and they check everything is up to standard as well as happy bubbly down to earth. I will always come here. Its also very clean and the toilets immaculate too. Best food place and people ever 💙💙💙
kelly leach . 2024-06-10
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Very expensive place and the most important I went there to grab a burger for trackway he side you can have it here then almost double the burger price
Mo Khalil . 2024-05-17
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I have never been so humiliated in my life i was sitting in the restaurant with my boss i went and popped outside to have a cigarette came in as normal sat back down again one of the staff member was very rude to tell me i have been smoking cannabis i could not believe it as i have never touched a drug in my life and also humiliating me in front of my boss
El fou DZ . 2024-05-09
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Cold food & bad service , he didn’t even apologise, he said no problem in rude way.
Platform . 2024-04-17
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Always a lovely family experience. My daughter will always choose golden grill as her good girl reward! Friendly, clean and great food. Great for families, something for everyone.
Rebecca Capener . 2024-03-09
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Them service went down, they don’t listen customers. Chips no tears at all, They don’t listen the instructions from customers. This is nit first time
Kate Rychter . 2024-02-11
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A great lazy Sunday breakfast for 6 of us, great service and food, excellent value
Andrew Wardrop . 2024-02-05
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Great little restaurant with friendly staff, reasonable prices, great food and generous portions.
Jatinder . 2024-01-30
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Great place for tender kebab i really enjoyed thank you Combination of chicken shish and lamb shish Was amazing definitely recommend it
Asif Sta . 2023-12-22
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Horrible service gave me half a small grill for 12 pound disgusting behaviour from staff robbing people don’t waste your money
joshua Brown . 2023-11-10
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Food was amazing, service was speedy and the restaurant wasn’t crowded. Definitely recommend.
Freddie Amor . 2023-09-22
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A very nice place to eat. Big portions.
Margaret Shiner Shiner . 2023-09-21
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Great food, great service if you sit in. Whitton is lucky to have this on our doorstep
Phil Standring . 2023-09-03
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Fab food, I had the chicken shish he had the donar. Both well presented and lovely. Staff are friendly. I’ve also eaten breakfast here and it’s brilliant.
Lucy Spinks . 2023-09-03
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Triple cooked chips but not gastro style, just hollow and greasy. Chicken Shish, thigh meat and not breast, which it used to be. Just yuk! Will never order again.
Rachel Cottey . 2023-08-31
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Overpriced...poor quality of food won't go back ..
Tahir Khokhar . 2023-08-23
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Delicious food and good service
Maria Lourenco . 2023-08-20
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Food is dead Really cold no flavour and salad is old and nasty
Andy Price . 2023-07-31
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Jeszcze miesiac temu dawali duze porcje, teraz cena poszła do góry a porcja large mega mała. Nadal pycha, świeżo i gorąco polecam ale porcja large malutka
Karolina Karaskiewicz . 2023-07-30
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Really good selection of food and the mixture grill was perfect
Andy Singh . 2023-07-26
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Very bad and cold food Old salad and very rude staff
Bala Kurdi . 2023-07-24
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*****DO NOT ORDER FROM THIS PLACE***** They are scammers. They ask you to order via Uber eats and they always leave meals out. When you call them state the order was complete when really they have left food out. SPOKE TO A MALE CALLED ALEX**** This has happen on a number of occasions. PLEASE DO NOT ORDER FROM THIS RESTAURANT.
Hardeep Dhillon . 2023-07-14
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Had a pre concert meal with me brothers food and staff fantastic will pop in again when in the area
Jason Miller . 2023-06-18
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The food was amazing, and to sit outside was a nice touch, i highly recommend.
jason Beckett . 2023-06-14
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Great service, really good doner meat here and the salad is also top quality... Large menu also here and all food is to top standards, never had any issues here whatsoever
d t . 2023-06-10
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Great place. Food good and staff and owner excellent
Kathleen Marshall . 2023-05-27
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Part of whitton for many years ..foods really good ..
Debra Johnson . 2023-05-16
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Fabulous food at realistic prices. The staff are friendly and attentive.
Joanne Bacquenois . 2023-05-13
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Lovely family owned and run. Fresh and delicious.
Tony Dudley . 2023-05-07
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Good value, good food and the staff are friendly. My son loves this place.
Gareth Elliott (Mobile UK) . 2023-05-01
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My son and I ordered takeaway at this restaurant in person. After 30-40 minutes we were still waiting; shouldn't take more than 20 mins. There was clearly a miscommunication between the staff and the order was not made. The staffs attitude was poor and unprofessional. Rather than apologising to us they were more intent on blaming each other. We simply left without the food and will not be visiting them again
Assad Butt . 2023-04-14
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Excellent people and place. I felt very welcome and loved the food.
Gabit Bekakhmetov . 2023-04-11
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Great food and very tasty. My Autistic son eats only their food if we think of take away.
Justyna Konach . 2023-04-10
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Always good, friendly place great breakfasts
Gary looker . 2023-04-02
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Delicious food always. Friendly staff
Shereen Abrahams . 2023-03-27
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Food is great! Always friendly service
Lindsay Suarez . 2023-03-22
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Great food, well cooked and we'll presented
David Smith . 2023-03-10
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Always delicious freshly cooked food and always an enjoyable experience. Staff are so lovely highly recommend the chicken shish absolutely amazing.
Annie Adorian . 2023-02-27
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Taste of the food was at best mediocre. Poor on value for money. Presentation and shop look good but let down was taste and prices.
Limousine Group . 2023-02-12
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Love this place. Our go to on a Saturday. Always pleasant, food always lovely and an enjoyable meal all round.
Maz Marshall . 2023-01-31
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Food was good,shame about the service.
christine turner . 2023-01-25
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Delicious food. Would wholeheartedly recommend.
laura brown . 2023-01-09
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Went there new years day was very quiet at that time so all should of been good The food I have to say was excellent However we ordered stuff which never came so cancelled some and the stuff I still wanted had to keep asking by the time it came I was nearly finished with the meal anyway the service was appalling there was plenty of staff around so really it didn't make sense for the poor service maybe even got charged for the stuff we never had seemed expensive however as you don't get a itemized bill its hard to say if we need or not was very disappointed ☹️ because I often used this place
Chris Buildelectrics . 2023-01-04
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Excellent food and reasonably priced. Staff were lovely and couldn’t do enough. Manager was brilliant. Looking forward to returning.
Kim Faircloth . 2022-12-30
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Ordered for Christmas eve. Best lamb kofta I've had in a long while! They also accommodated an extra request for chips. Honestly, this place never disappoints. 5/5
Amira Youssef . 2022-12-24
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I had tried this place once before and the food was mediocre and over priced. I thought I’d give them another chance after 2 or so years only to wait for half an hour despite being under the impression that this is a fast food restaurant. I noticed that there were 6-7 workers (some of which were just standing around doing nothing) and nobody had even begun making the food because the doner grill had been turned off. I waited for 30 entire minutes and they still hadn’t begun making the food I ordered so I decided to just get up and leave. Due to this experience I will not be returning to Golden Grill ever again. Don’t waste your time here, there’s plenty of other restaurants in the area which will welcome you with a higher level of service and better quality food at an affordable price.
si enna . 2022-12-04
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Why on earth they take money and delivered food with out any bread and condiments with we paid for .. portion is small but still okay .
Being Happy . 2022-11-27
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It's a shame how pitiful the portions are because the food is pretty nice. If Oliver Twist ordered from this establishment he'd say 'please Muhammad, can I have some more'. It's entirely unacceptable that they take advantage of people purely because they order from an app.
Tom Luetchford . 2022-11-05
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Outstanding, freshly cooked shish kebab, rice and salad. Warm and welcoming. Highly recommended.
John Richardson . 2022-09-30
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Friendly staff, good food, quick service
Fiona Matthews . 2022-09-26
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Awfull food!!! Never again I don't recommended
didou didani . 2022-09-14
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Previously happy with this places but prices no longer justify the food. Paid £9.90 for an omelette, asking to have chips swapped for bubble'n'squeak - added another £1.65, totalling £11.55 for a plate of standard cafe food.
Roy Robart . 2022-09-09
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The food was very nice and I would go there again
Claire Gilmore . 2022-09-08
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A super delicous breakfast. Neat and clean staff and tables and friendly service.
yama osmani . 2022-08-27
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Great food and a nice friendly atmosphere. I always enjoy my visits.
Donna . 2022-08-24
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Les plats étaient très bons. Les serveurs très sympas. Le lieu est agréable. Je recommande !
Kevin HOHLER . 2022-08-21
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Had a brilliant meal in here with my family. We were made very welcome by the friendly staff, there were plenty of options on the menu and the food was delicious.
Simon Gordon . 2022-08-04
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Friday 8th July 2022 - 18:14 Great place. Whenever I go here it is always busy, people eating in and people getting a takeaway. There is always a constant flow of delivery drivers collecting orders. Access is on street level but doors are manual. They use to only take cash but they now accept card payments. We went to the German Doner place in Twickenham a while back and ordered 2 large doner boxes with chips; tonight’s small chicken from The Golden Grill has more meat than what we got in 2 portions from the German Doner place. I like the way they make the order how you like it. Neither of us bother with the pitta bread which they leave out, if you ask they will put the salad in a separate container. I think £16.90 for a large mixed doner, small chicken doner and a portion of salad is very good value for money. Will go back.
6373nerd . 2022-07-08
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Friendly neighbourhood kebab place... always fresh food, exceptionally clean and tidy. Good taste too.
CHANDAN BANERJEE . 2022-06-23
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I was charged £3.40 for a Fanta Orange this evening... the lamb chops dish was good though
olivierguiu olivier . 2022-06-16
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Nice high street eatery....no highs, no lows just ok
Ijlal Syed . 2022-06-12
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Lovely place, tasty food and very friendly staff.
Maria Föller . 2022-06-10
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Tony and his crew has fantastic customer service and the food was amazing. Very delicious large portions and price is very fair! Thanks you guys!
john huh . 2022-06-04
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Delicious food, Good service, Clean and tidy, Lovely staff, owner very friendly too!
R d . 2022-06-01
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Good food and nice Latte,polite service.no over expensive,and decent portions.well worth a visit.
michael browne . 2022-05-11
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The Golden Grill is falling from its highest standard to the lowest standards. The food is going down faster than the Titanic
Dominic Nugent . 2022-04-22
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Great kebabs but also a good coffee and outside seating
Janet Rice . 2022-03-31
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We both enjoyed excellent meals here on our first visit. We will be back to enjoy more delicious food 😋!
Dave Jacobs . 2022-03-03
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Buy some chicken wings&salads today i get home and no fork no sauces... Rubish service what i pay for...?... 4 useless big belly serv there...
voda andrei . 2022-03-01
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Went there for Breakfast this morning with my partner. Ordered 2 breakfasts and teas. After 15 mins the mugs of tea finally came, another 15 minutes later one breakfast arrived at our table. A further 5 minutes later the 2nd breakfast arrived only to turn up cold! Bacon and toast was like ICE! Sent it back only to then get abuse from the Dodgy Turkish chef (who was the only one working) for saying that his food was cold and sub-standard. He offered to reheat it to which I told him there's no point as I've waited 30 minutes for a breakfast and am not having something reheated nor can I wait another 30 minutes for a fresh one! Left without paying for anything and will never ever go back!! Shocking standards and serious health concerns as to what I witnessed whilst waiting for the shoddy food I received!!!
Al Pes . 2022-02-28
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Świetne jedzenie, ale czas oczekiwania długi.
Mariusz szablowski . 2022-02-26
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The restaurant is nice and clean, service was quick and helpful, kebab was delicious (lots of salads and rice) and their chilly sauce is amazing. Their prices are higher than average and they accept only cash!
oliver S . 2022-02-18
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Great food as always Thanks to Tony and his Team
Michael Holmes . 2022-02-12
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Good friendly staff they got us a table from outside to attach to out tables inside to cater for the 12 of us, Food was nice no complaints and everyone had a good time, it's worth dropping in for something to eat if you're nearby.
Wayne Donohoe . 2022-01-29
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Amazing fresh pita bread and juicy doner meat
Igor Szalapski . 2022-01-08
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Love this place. Generous, tasty, inexpensive food and friendly staff. Shish kebab without the pita is a very healthy meal. HP Brown Sauce and Heinz Tomato Sauce, always good to have the real stuff.
Mark Planck . 2021-10-23
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Order was wrong. Burger sauce added to one of the burgers when it wasnt requested. Half the burger had to be thrown away.
Paula Robinson . 2021-10-16
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Great place for lunch and dinner, good atmosphere very friendly and helpful highly recommended
Barry Elliott . 2021-10-07
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Very good friendly customers service, fantastic chicken shish & crunchy fresh salad, perfect 👌 😋 Table service is worth the wait ✋ Fast and efficient and highly satisfying... Keep up the fantastic service 👏 #lovewhitton
Kirsten . 2021-08-30
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Nice morning Breakfast and good value
Anthony Read . 2021-08-19
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Eaten here several times over the 30 odd years its here.. updated in the last years and serves a few alcoholic beverages lovely for an evening meal can eat alfresco at the front area . Lovely sun spot along Whitton High Street Close to railway station and bus routes to nearby Twickenham Richmond and Hounslow and further .. clean toilets and access for disabled ppl.. Takeaway is handy for locals and the nearby Nelson Public House for hungry groups.after drinking was open late till 1200 civic restrictions may have changed it ..A Lovely Turkish family and good staff ..Nice full English breakfast with free toast and hot drink ☕ ..
Karen Garcia . 2021-08-13
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Today lunch was delightful. A very helpful waitress full of energy explained me all the menu and options I had . It was my first experiencie I really don’t go usually to kebab shops but today I decided to try something different and I will come back for sure . I will recommend it to family and friends.
Lucas Jose . 2021-08-13
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Nice staff, friendly and poached eggs cooked perfect. Fair prices. I will be back, next time i am passing..
Lindsay Temple . 2021-08-08
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Very disappointed. I'm not usually one to complain but the chicken had no flavour, the pita was rock hard and the lettuce tasted unwashed. I usually love the food at the Golden Grill but this has made me hesitant to order from there again.
Sarah Warriner . 2021-07-30
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Overpriced for what it is. Nice food but should be much cheaper and it is also cash only which they don't tell you until the end by which they then expect you to go to the cash machine.
Manisha Chohan . 2021-07-25
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Great food & friendly staff! Would definitely go back, especially love sitting outside sipping on a cappuccino & people watching!
Nichelle . 2021-07-17
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Customers for 16 years, best kebabs around!
Nik Haller . 2021-07-11
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Fresh tasty worth eat in but they do takeways
Grzegorz Mazur . 2021-07-06
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Great cafe, good food and good staff
Marge Odwyer . 2021-07-01
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Ordered via just eat and they got the order wrong. They added chilli sauce to one of our kebabs. Allergic to chilli sauce!! They read the order back which was correct, but somebody there made it wrong . Instead of remedying by sending out another kebab, they pointed us to “ just eat to sort out”. A complete cop out and rubbish customer care. Very disappointing
Charles Wingrave . 2021-06-30
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Excellent customer service. Cash only, but were very trusting and accommodated for payment later if you're a regular 😍
Shavishta Samarawickrema . 2021-06-25
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Awful food. Awful staff. Missing items.
Natalia Chiparuș . 2021-06-16
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Always enjoy the freshly cooked tasty food. But even though I only ever order the same dish, sometimes it comes with rice, pitta and salad, other times it's just one or two of these.
S M . 2021-05-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Always have a good experience here. However, walked in today and asked if they have anything vegan and immediately without checking the girl at the counter says no. Luckily another staff heard and she said they do and showed me the options. Didn't get their names but one of the girls had a headscarf and was super helpful and interested to do her job. Whereas the other girl was too lazy to check anything and had a no sorry for every question. Very different to the lovely staff that Costa used to have.
255 Opinions
Came here on the uber at 12.30 then they said they won't serve us Update: This was late on Friday night, 18th October, and early hours Saturday morning 19th October. We were refused service to buy a couple drinks as the bar lady said we needed to be there before 11, despite Google giving this place a 2am closing time. Misleading times given and our friday night was unfortunately ruined and we wasted money on the uber there and back. Seemed like a good place but will not visit this place again despite it being local to us.