Deli Wala in Richmond upon Thames

They always over charge and you have to be careful when you order and when you pay. They always try to play with bill and don’t give you any details just charge you.

Excellent,food.Great customer service with a smile. .Parking was pay as you go. U,.Clean washrooms.Would come back anytime .Would, recommend to ALL.Wonderful decor and adequate lighting. Tables were neat and tidy,too.Wonderful,as always .

A gem for parathas. The indochinese is also probably very good, but we can't see beyond the stuffed parathas. Warm and relaxed atmosphere with free parking.

We went few days ago it was very slow service and we didn’t like the food before it was my favourite restaurant

Authentic North Indian veg, so popular with locals, and some who probably travel to eat here!

Very good service from the lovely people here and (as always) excellent food at very reasonable prices. I can especially recommend the Punjabi samosas.

Pros: Authentic flavours, freshly made, friendly staff Cons: Overpriced, bad service, quality of food seems to have gone down. Great place to go in terms of starters (paneer samosa is my favourite). But the last two occasions I've come here I've noticed the quality isn't quite the same - Daal Makhani is very runny with less lentils than usual. Food still has good flavours, but not worth the price. 3 people ordered here and the bill was £70. Don't mind paying extra if its worth it, but the service was lacking. Though the staff were polite and friendly, service itself was a disaster. Don't expect fresh plates between starters and mains. Don't even expect cutlery, you will have to ask for it. You are provided with one very thin tissue each. Previous dishes, and empty serving plates from the starters aren't cleared from the table, so you end up with a waitress approaching you and asking you to make space for her to put more dishes down. The entire table was cluttered beyond belief, and we ended up moving the chutney containers to another table and stacking the dirty plates ourselves at the edge of our table. I'm only leaving this review because there is a need for improvement. Whilst the food is of decent quality, it seems to be less so than before and service definitely needs improving. All in all, a nice place to go, but not quite worth the price. Best things on the menu I tried: Mango lassi, paneer samosa, butter naans Worst things on the menu I tried: Punjabi samosa, raita, daal makhani

Chaotic service. Our order for food was not taken seriously but when it eventually came it was dark, slimy and dull. It's not expensive though.

This is the second time I have gone to get some takeaway sweets and savoury and was given sour/stale dhokla. The previous time was given stale jalebi. Have been visiting for years but since this is the second time I have been embarrassed in front of friends I will never be visiting again.

Greatest veggie food on planet earth. Fair prices also. Absolute must try, you'll love it!

I go to this vegetarian Indian restaurant regularly. The food is always tasty but the service is so slow. We ordered a take away and it took over 40 minutes to arrive. The food was already prepared and we asked for it not to be heated up but it still took so long. Prices are reasonable and the portions are a good size

The service was very poor, no one to attend the customers or pay attention to. We ordered dal makhani and garlic naan, daal came way before naan arrived and by the time naan arrived, daal was cold. Veg biryani was actually veg pulav with big chunks of potatoes. No cutlery or paper napkins on table, you have to ask for it. Samosa was okay. Dal kachori tasted fine. Rest of the order was below average in taste. Would never recommend or go back.

Can't get better food. Like home made. Amazing parathas

Food here is always fresh and yummy. Also very reasonably priced.

It was really bad experience over here they charge coke for 2£ and service charge 2 pound and they’re not providing receipt and the funny thing is once you order the food they took 20-25 minutes and bad food as well then charge for this 2£ service come on

Have worked round the corner for years but only eaten in for the first time recently. What a brilliant place, excellent vegetarian menu, all beautifully cooked and spice, all completely authentic. They had run out of dosas when I visited but the chick pea curry was delicious. Good value for money and really tasty food. The vegetable pakora was amazing.

Nice Indian place, from a few places I've been to, this one had less sweet food, and more sour, spicy which is great. The server forgot to bring me a drink at the start, but well remembered mid meal. Food I enjoyed. The place does get busy with various crowd.

Amazing restaurant and shop, one of the few places that has Asian chaat. These are traditional street food snacks from India / Pakistan. Food is delicious and has very reasonable prices. They also sell lots of things for takeaway. Taken a few friends who tried it for the first time and all loved it.

I’ve been going there for a few months now and I wish I could go every day . Indian food was never my top choice for lack of knowledge or for poor willingness to try new foods. Best decision of my foodie life was going there under suggestion of a friend! Definitely recommend The waiters are so kind and efficient. The only restaurant in the area that greets you and recognises you and know your taste.

Nearly authentic Indian food and sweets. Delicious too. I like the staff, they're very polite and helpful. I like their Chana bhatura, puri bhaji, aloo tikki chaat and anjoori gulab jamun. Recommend this place for anyone not fussed about fine dining.

Great food, great prices as well, defo worth many visits

3rd visit to the restaurant. All 3 times has service issues. First visit waited whilst they served the queue of takeaways and was told to sit on any table. Made ourselves comfortable then another person told us to move from that table even though it didn't have reserved sign on it. Then another person came and sat us on the same table from which we had been moved from. Then they started arguing amongst themselves about the issue of seating us even though they weren't very busy. Had to wait a long time before our food arrived as they had large paratha order..then they forgot about our coffee. We thought maybe they were having a bad day. 2nd visit almost very similar. We were pointed to the table. We sat down and 10 mnts passed not even menu given to us. We had to Hunt for the menu ourselves..no one came to take order. The girl kept drying glasses and chatting to a young male.. finally after chasing up finally order taken food arrives but they forgot coffee. Again had to chase them. No apology no smile. No acknowledgement. I wouldn't have gone there 3rd time but my son gave us treat as he know how much I used to love going to thier Heston branch..so 3rd time just as bad. Such a negative atmosphere, staff don't have clear roles, no one bothers about regular customers, one of the customers made a comment while they were being seated "oh you changed your hair style" the server didn't even acknowledged and walked away without saying thank you or having any kind of interaction. Then While hes taking thier order , kept talking to his colleague. Rubbish service..Trip advisor reviews are old 2014. If they are reviwed again probably get 1 star..

Always buy the paneer samosas from here, yum!

If you are a vegetarian this is the ideal place in whitton to have a nice and fresh Indian food.

Excellent food, very polite staff and good atmosphere, love to visit again

Fantastic vegetarian food around. Fresh and tasty. Sometimes service could be slow but food is worth waiting for. Friendly staff and easy car parking.

Great experience, authentic and simple but very very nice! The food is delicious and the value for money is great 👍🏻

Fresh indian food value for money

Parathas - Out of this World Excellent will return

Such a simple and delicious food, homely, hygienic and served with lots of patience, sincerity and love. Must visit Indian places for vegetarian options, Makki ki roti n Saag... I can go on and on about various options, Bharwan karela, malai kofta... Breadpakoda, Pani poori

I’ve been ordering from Delhi Wala for a while now and love it every single time. The food is delicious, really flavourful with really good prices!

Beautiful food and lovely service and it was lovely trying vegetarian Indian food! Definitely will come back again

This is a great Indian vegetarian restaurant and is our first choice for high quality vegetarian dishes. It is very popular and can get quite busy. It is worth the wait though, once you have your food and get home

Every bite is a journey to flavor paradise. Absolutely fantastic!

Best in the town. Amezing food samosas and sweets .

I chanced upon this place and it seemed that they were not at all interested in running their restaurant business. There were 4 people at the front, and they ran like headless chicken in that shop. No coordination, no communication, no clear roles, they just coasted along. We had to wait for 15 mins before somebody came to clear out a table for us, and then again had a long wait before anybody took our food order. While the guys who came after us, were already getting their starters on. We waited for 45 mins before our food came out, after repeated chasers. A family (who had a reservation) walked in and were told that they don't have any tables, while nobody took note of a table asking for their bill. I think the establishment should close their restaurant and focus on their catering and sweets business, the whole thing looked like a hassle to them and was not worth their time. I can't believe such a poorly run place was still running to its capacity. Must be the food because that was the only saving grace for them.

Awesome service, my fussy 90 years old Mom loved it all. 🙏❤️

Food is not authentic, really worst and slow service. All the items we ordered were not so good. Not recommended.

Good vegetarian food and service as always 👌

The food and atmosphere there is very nice but the service is terrible, I waited half an hour for my food while people who order more than me and came after me got their food first. This is why it’s a 3 star

I collect a veg samosa order from them at least once to twice a week and live locally. It comes with TWO delicious sauces! Staff are ALWAYS friendly, casual, relaxed but hard working which makes for a tranquil environment every time I go in there. It is so disappointing to see this restaurant being targeted by someone using the same photograph of a yacht in the sunshine, but using DIFFERENT names, to write nasty negative reviews on Tri Advisor. Just ignore those because it is not constructive. I love Dehli Wala's inexpensive, but tasty vegetarian samosas! And I am always greeted with a smile too. Fab.

Very delicious Indian cuisine let it be snacks, sweets or main courses. I have been visiting Delhiwala in Southall and Whitton for very long time and I must say apart from the price increase due to inflation and what not, they have been providing one of the best and tastiest Indian food to the community here in London. A must highly recommended place to visit.

Absolutely loved the place. Aman and Renjith were very helpful and made sure we enjoyed. Food is great. We were lucky to get a table.. better to reserve if you plan to go. Will visit again.

Excellent food reasonably priced. Staff are all very polite

i hate the food of this restaurant now it changes the taste of my mouth very badly .

Very delicious food, reasonably priced. Great selection of sweets as well. Have ordered from here for parties and is always a winner.

Food and service are top quality. Weekends can be busy, but since we have been going to the restaurant for many years, it doesn't bother me.

Amazing Indian and fusion food. Chili Mogu is my absolute favourite! Very cheap as wel!

Update - we ate at Delhi Wala last night. We ordered so much food and it was all delicious. We had the samosa chaat, special dosa, aloo gobi, chilli panner, vegetable biryani, chilli naans, onion bhajis and salad. It was too much food really but we enjoyed sitting in and ordering The service was good and we didn't have to wait long for our food. It's a BYOB which is good to know for our next visit. We had started eating before I took photos!! I really like it here. We only ever get take away rather than sit in. The chilli naan and onion bhajis are the best. We've also had the vegetable biryani, and chilli paneer. All excellent.

Unhygienic, unprofessional and unpleasant experience. We came in for lunch yesterday (21.08.23), our food came out plate by plate with a gap of at least 10 Minutes between plates. My main course came after my sides - when the main course came my sides were cold, my partners food came 20 minutes later and when we instructed them to cancel the meal, suddenly it was ready. Meanwhile, other customers (and staff) were ordering pizzas from domino’s with pepperoni on it. This is supposed to be a vegetarian restaurant. To top it all off, the girl by the till sneezed on her hand and didn’t wash afterwards. What a let down. It was awful.

Great, friendly service. Delicious, authentic food. Will come here time and time again!

The restaurant is well maintained and spacious. The atmosphere is excellent, and staff members' coordination is highly appreciated. However, The food just deserves three stars. The bendi gravy served made this damage. I'm sorry for that, as just one visit may not satisfy us. Hope to visit again soon.

Food taste is ordinary. I had Manchurian which tasted like old kept from long time . Person who was serving said others are eating and they are not complaining 😁lol I wanted to answer him back but preferred to keep quite . Sweet was really a shame . Tehy should be boycotted for making such a bad taste 🤓water which was serverd in bottle had food marks . Someone before me touched it without washing his hand and same bottle was severed without cleaning. While on my way I felt likg vomiting. So, i guess it has hygiene issue . All the best who goes there for food .

I can’t rate this Indian delightful place enough! This is our 5th visit- we don’t live locally- and the food is OUTSTANDING. Having been vegetarian all my life, I’ve eaten in many many Indian restaurants ( it’s my favourite cuisine ) and Delhi Wala food is up there with the best. We have always had lovely and chatty service. It’s a true gem. Highly recommend. Very reasonably priced. Can’t fault it!

Genuinely best vegetarian Indian food I've had. Come back every time we visit Twickenham stadium. If you want classic, English versions of Indian food (Balti, Vindaloo, etc), this place isn't for you. But if you want authentic, blow your taste buds, fresh veggie food, you won't find better.

Real Indian restaurant with authentic menu. No meat vegetarian only. Delicious.

authentic and delicious parathas - highly recommend!

Great place Good people Delicious food

Everything I have bought seems to be of a high quality.

Papdi chaat was tasteless. Hard crunch of papdi didn't help. Main dishes were just ok. Tandoori roti was good. Sweets were good too. Basic atmosphere.

Delicious food, can’t complain as every time we dine in or take out, the food is tasty! However, the service is quite poor. Very slow although staff work hard to make sure each customer is attended to.

The place has excellent food. Highly recommended for veggies. Service always a bit haphazard. Great for take outs.

Lovely local restaurant, selling vegetarian Indian food. You can sit in for a meal (which is what we did) or order takeaway, and they also sell all sorts of indian snacks, breads and sweets which you can take home. The staff were wonderfully friendly and helpful. The prices were very very reasonable.

Fantastic vegetarian Indian food

I had bought fried rice . . It was tasting so bad . Plain rice mixed with soy sauce . There wasn't any flavour at all . . The rice was a lil clumped up as well . . Unsatisfactory though . .

Very rude staff and restaurant isn’t clean

Best in town street food Very clean And superb quality of indian food Fully vegetarian as well

Excellent in all respects - food, service and ambience. Very enjoyable dining experience.

Amazing atmosphere Authentic and delicious food

This isn’t oily food, this is oil with some food. I came today to collect my order and this is what I got. I asked please don’t put oil as this isn’t the first time this is happening, but here we are. Service was very disorganised and it’s clear that they had no training on how to speak/ deal with customers. It took 50 minutes to get 2 simple dishes. Also, dal was overcooked with too much oil and butter. Even a white person like me can make a better dal. What a shame.

The best, fresh quality authentic Indian/Punjabi food. Great service too.

We went for dinner at this restaurant and had a miserable experience at the hands of this guy serving us. Firstly, he didn't bother to come to our table to take the orders for at least 15minutes. Kids started starving and i had to go their bill counter to ask if anyone was planning to take the order. Lady at the counter asked to go back & nothing happened as he was busy having chat with other staff. After several attempts signalling from the table, the guy showed up in some sort of frustration and was very rude (not sure why). Best part is he was too happy serving the English customers. It was quite evident this poor old person is not trained on how to treat and manage all customers equally. Food was good but customer service was pathetic. If you are forced to get food from here, best to order a takeaway as neither the ambience or the way they are organised will make you feel having a good time at the dinner. Especially a big avoid for those with kids as you will regret for being here. This old man definitely needs some advice and training on how to treat customers. If this old person happens to be the manager or owner, you can help yourself by giving up customer facing and allow others to serve. Remember that if you dont treat your customers well, some else will. Worst part is this is much different to the DelhiWala in Southhall, where it was fanstastic experience. This franchise of Delhiwala is really a big let down!

Delicious Indian food, best customer service and polite staff. tried Manchurian & Chole bhature , it was amazing, mind blowing

The food seemed it was microwaved. The bhaturas were very oily. The staff were shabiky fressed and one waiter was in joggers and looked as if he just awoken up. Waiters wearing gloves but using the same to clean tables and serving food. Some waiters also preparing food with same gloves. Would not recommend to anyone.

Our regular spot for authentic and healthy vegetarian food, service could be quicker.

I recently was in the shop ordering a takeaway which we had pre NYE and was so tasty. Historically the service has been slow but I’ve got to say they’ve speeded up massively. I also left my silver card holder with 3 bank cards in it 😱 2 of the staff very kindly dropped it back to my house before I’d even realised I’d lost it (drivers license had my address) Thank you so much Deli Wala, you are a real Whitton Institution!!!!

Great food at great prices. Service can be a bit slow during holidays, but the friendliness of the staff and the tasty food more than make up for the sluggish delivery.

Quickly became clear they can't handle more than a handful of customers. Guy taking orders very poor.

I love this place for their food. They are lovely people, the serve the food with the passion.

I feel like the taste is very authentic and I'm a person who likes spicy dishes maybe that's the reason for liking the food of Delhi Wala. Anyone wanting to try some Desi dishes, Delhi Wala is the place to go

Nice place for vegetarian options. Friendly staff.

Very good authentic food at a very good price.

Great North Indian food. Parathas are mouth melting and the samosa is perhaps the best in town. Indo Chinese stuff is likely to be hit and miss.. we had misses on that front.

Very nice place, good prices and amazing food!

The old stereotype applies here, “good food terrible service”. I’ve been eating from Delhi Walla (Heston and Whitton) for a good four years now. Unfortunately, the service has been downhill for a good year now. Staffed are untrained, lack menu knowledge, basic customer service skills and I’ve finally lost my patience with some of the silly questions I get, “would you like your pick up hot or cold?” Really!? When I’ve ordered two curries..I’ve decided to not frequent ever again.

The people are good and the food is cheep and good. 👍

DeDelhi Wala provided the food for a home party for 20 people. They worked with us to determine amounts which was very helpful. The food was promptly prepared carefully packaged for us to take away, even though the quantities were large. All items were freshly made and enjoyed greatly by everyone. The portions were large and excellent value. A very generous amount of food that included three starts, two curries, three puri person and rice worked out at less that £13 per person!!! We had so much food left over even after everyone feasted heartily. I would thoroughly recommend using them if you are hosting parties at home. One note; we had to collect as they do not deliver. lhi Wala peovided the food for a party for 20 people

We have been here for years as for first time 3 years. Lovely staff

My goto place for Samosas and Parathas. We can customise the parathas as per our taste. Their veg samosas n paneer samosas are brill starters in our parties.

Brunch experience ruined by the untrained, rude and unprofessional ‘waiter’ (older gentlemen with white hair)

My favourite Indian food restaurant in London. It used to be dine-in but it’s not only take-away. Still worth it though.

Last time we wesit to eat they took some time to serve didn't get any reply? At least food was delicious nice hot 😋🔥

Good Indian, Punjabi Food. Love the boxes and Indian Mithai they do. Punjabi Samosa to die for :) :)

Indian sweets, everything tastes so good. I always get Punjabi samosa from here. I never liked bread pakodha in india but from delhiwala- it’s the best now we get whenever we get Samosa. Chola bhatura also worth trying.

We've been for eat in meals over a number of years and, although the food is good, the service is extremely poor and criplingly slow. Today, we had to chase the staff FOUR times to first get the tea we'd ordered and then, again and again for our food which, after 30 mins of waiting, we were told we might not get because they were 'short staffed and the lady who cooks that dish isn't in today'. Our mains finally turned up without any condiments and only one set of cutlery, and then, almost 50 minutes after first ordering them, the starters arrived. The staff are not interested and obviously don't care about their customers. After today's experience we have decided to never go back. In future we'll go somewhere that values our custom.

Very poor customer service. Always getting orders wrong. Staff needs to be trained properly!! Food is delicious.

Few places sell Dal Makhani, Deli Wahla's is excellent. It's spicy, good value and a perfect take away with breads(they have a good selection). It's worth eating in for the Masala Dosa, a big crispy lentil pancake rolled around a potato curry, with bowl of spicy samba. It's wrapped in foil to take away but it goes soft very quickly, much better to eat in. Service is slow. Very slow. I'm sure a lot of love goes into the food, but it sometimes feels like Steve Austin is cooking and serving, in slow motion. If you're not in a rush, it's a great little find for fans of Indian food, not just vegetarians. Gets an excellent rating just for the Dal and the Dosas.

They are Good, Taste and Quality is good.

Don't judge a book by its cover! This brightly-lit cafe with basic furniture has much to offer. An extensive menu of vegetarian Indian food. Reasonably priced. Served in a very basic way in terms of crockery. But every dish a dream - all made fresh & utterly delicious. Service is rather slow, but look beyond that as the kitchen staff are the stars here.

I can't believe this place has been here for 17 years, it's the first time I've seen it. Wow what amazing food and lovely people. I will definitely be back soon