Based on 66 opinions finded in 2 websites
Based on 66 opinions finded in 2 websites
Nº 695 in 748 in Harrogate
Opinions
Fantastic! Food was delicious - not too heavy or salty, and tasted lovely and fresh, and the service was really quick. Couldn’t fault it.
Claire Constance . 2024-11-02
MORE AT Google
The best in Harrogate, possibly the world
Simon B . 2024-11-01
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As always duperb food and friendly staff.
Julie Binfield . 2024-10-19
MORE AT Google
First time trying this place and we absolutely loved it. Me and my wife have been to a few Chinese takeaways & restaurants in the local area and this is easily up there with the best. The service when you collect the order is fantastic and the staff are happy and welcoming. The venue looks clean and tidy inside. Will definitely return.
Jon . 2024-08-31
MORE AT Google
My family and I come here for food anytime no one’s bothered enough to cook, and like always this place never disappoints. Every-time we order food here it’s by far the finest grade Chinese takeaway I’ve had in a long time. We moved very abruptly from the states to here, and we’d often had our fair share of visits to Chinese restaurants, but funnily enough one situated in the UK is by far the best I’ve had. I normally come here when I’ve got the money and I certainly recommend the Singapore Vermicelli. I’m usually only pescatarian outside of the cooked food I get at home, but the chicken and meat is so well seasoned in this dish that I’d actually prefer eating the meat first. Personally, from what I’ve heard about the place, a really experienced chef came to work here for something more humble. I’d say that story checks out given the quality of the food. Friendly staff always remember the regulars, it’s always nice to see Ani keeping the place in order. Customer service is unmatched, all calls are taken and all orders are prioritised. Food comes out quicker than you expect for anyone in a rush, but the quality is still as good. The actual inside of the takeaway is wonderfully decorated. I’d absolutely recommend this place if you live close or in the area. For me, it’s about a 5 minute walk from my house.
Tenmei Coats . 2024-08-04
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In my opinion the best Chinese takeaway in Harrogate, since moving out of Harrogate we still drive to collect from here.
Simon Gale . 2024-07-15
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Recently moved to the area from York, this is our favourite takeaway so far. Great service, great food. Best Chinese food we’ve had in a long time.
Alexander Ellwood . 2024-04-19
MORE AT Google
Great Chinese Take away . Quality fast food & service always very polite efficient phone service never a problem and delivered promptly & plenty for your money Thank you for your service & tasty food Justin & Poppy 😊😊
Justin Barrett . 2024-04-14
MORE AT Google
A month ago they short delivered us and after calling them they promised to drop off the missing item. It never came. Tonight they inadvertently put another meal belonging to somebody else in our delivery and then they rang us three times, left a voicemail and after one full hour came back and collected it. Some poor sod is gonna get a cold meal and in meantime we get hassled and our meal ruined. NEVER WILL WE ORDER FROM HERE AGAIN. Would recommend that Harrogate Council food hygiene standards make a visit as well.
Rob_M162725 . 2023-12-17
MORE AT TripAdvisor
Totally disgusting way to run a business. It’s all in the review picture below put on trip advisor. Never will we order from here again.
Rob Molloy . 2023-12-17
MORE AT Google
Terrible terrible customer service. Please sort it out
Louise Allmey . 2023-11-01
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Food arrived we ask for chow mein and Singapore vermicelli with only chicken. We received noodles and chicken cooked in salty soya sauce as a chow mein. Then the Singapore vermicelli with chicken was tasteless and was like super noodles with chicken. I rang and spoke with a very rude lady who needs to learn about customer service, who had a go at me when I said that the food was not what it should be and I was greeted with verbal abuse when calmly I said that chow mein has more than just dry salty noodles and chicken which clearly states on the menu. I was shouted at and told there are 3 different ones and should of explained properly when ordering what i wanted correctly. Then after more abuse the manager came on the phone he was very rude and said the exact same thing as the rude lady. I have checked the menu and there is only one chicken chow main which clearly states other items in the dish. When trying to ask them to stop shouting at me I explained about my partner meal which was again uneadable and was like super noodles with chicken , he continued to shout at me. Don't order here only cares about money and to add to that as we scrapped the food in the bin there was a hair and black stuff that looked like it was scrapped of the pan. Dirty food. Then he puts the phone down on me. Thats all fine I will take it further. I would not feed an animal this. Never have i had such abuse from anyone. We work hard and take aways are a rare treat for people these days and £15 was binned. Maybe I will call NYCC to inform environmental health as I have read a lot of the same complaints regarding this establishment to save others from the same abuse and strange food.
Ann “ADL666” Lazenby . 2023-06-12
MORE AT Google
Frankly I really can’t fathom how their food can be so good and yet so cheap. Tried different Chinese in Harrogate, but they are by far the best and I keep going back.
Ito Kaori . 2023-06-07
MORE AT Google
Been mine and my partners regular Chinese for over a year now - order at least once a fortnight. Lady on the phone always answers even when customers are in store and asks you to wait a moment, so your calls always get answered and you aren't spamming with calls if they're busy in store. Whenever I go to pick up, there's always at least another person in store or the phone ringing - clearly busy which speaks for itself! Always accomodating to mine and my partners alterations (chicken in chilli and garlic sauce, only broccoli for veg, chicken kung po with extra sauce, soft noodles no veg). Decently priced, always piping hot whether delivered or picked up. Fully recommend Golden Gate for Chinese takeaway.
Bekka Jones . 2023-04-13
MORE AT Google
We come out our way for this Chinese...but we had food missing and whoever takes the phone calls there is very unhelpful.. used them a lot but won't be using them again!
amanda agnew . 2023-03-02
MORE AT Google
Lady on phone terribly rude, trying to accuse me of playing tricks when I was trying to pay over the phone with card details. I will not be ordering from them again, she really needs to learn what customer service means. Also food is really average, plenty of better chinese in Harrogate.
K . 2022-12-05
MORE AT Google
Best takeaway on Knaresborough Road. And I've tried them all .
Anthony Clay . 2022-11-12
MORE AT Google
Our favourite Chinese takeaway in Harrogate so far. Nice crispy prawn toast. We love the crispy duck, but (as usual with all takeaways) have to order extra pancakes. Favourite dish so far - salt and pepper prawns. You can ask for chillies to be left out on the spicier dishes.
Jane Kennerley . 2022-10-30
MORE AT Google
Best chinese takeaway iv ever had highly recommend green prawn Tia curry. Was quick delivery, very hot and amazing quality
Katie Katies Barbies UK . 2022-06-18
MORE AT Google
Lovely food but the woman on the phone is very very rude. Speaks over you doesn't let you finish speaking and then has attitude when you tell her it's rude to talk over people. Not to mention the giant sigh before I hung up. Food may be lovely but if the staff are that rude I won't be ordering again very disappointing
Jodie H . 2022-04-26
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Avoid this place. Haven't been for ages. Was okay. Normally I go to one in Starbeck. Seemed to me they were more concerned with making a profit than health. Seen as many orders for stuff. All I wanted was chips. Then they were badly wrapped up. The woman seemed quite snappy. And spending more time on the phone. All I did was say after she put them on counter. That she should not have been picking them up and putting them in the bag. She looked bad tempered. Then slung back in kitchen. But whether they were same chips brought back. I do not know. Not worth 1.80. Not many and for bad customer service. Too busy wanting a profit for people spending more. Nearly asked for money back after her snappy attitude.
Alison Campbell . 2021-04-02
MORE AT Google
Best sweet & sour chicken over EVER eaten! Helene
Helene Frank . 2021-01-14
MORE AT Google
I can always rely on the very tasty food, especially the smoked shredded chicken, yum!
Sam Blackwood . 2021-01-08
MORE AT Google
Haven't left a review yet, I honestly don't know why! I have been coming here for many years and it's honestly the best Chinese I have found in the area and the customer service is absolutely spot on! Always remember us when we order over the phone or in person! Never had an issue, always perfect! Top quality! Thank you x
Kalvin Stratsworth . 2021-01-07
MORE AT Google
Amazing food. We had crispy chicken kung po lemon chicken soft noodles fried rice and chips. Really flavoursome. I think this might be my favourite takeaway now. As you can tell by the empty plates I think the family agrees.
India moretti . 2020-11-27
MORE AT Google
Always excellent service and food
Daniel Peacock . 2020-10-23
MORE AT Google
I've been coming here for 20 years. Always consistently great food and good value
Andrew Shaw . 2020-09-13
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First time here as staying at the caravan park couldn't be bothered to cook . staff very pleasant called in for a takeaway meal was nice and it was hot the place looks spotlessly clean so it went down well 10/10 so next time we are down from Newcastle upon Tyne we will be back
r henderson (Rufus) . 2020-09-12
MORE AT Google
Very good takeout at a good price
Ian Coggins . 2020-08-13
MORE AT Google
I had rung up and asked if they delivered which was replied by the most unprofessional woman. She then went on to ask me about my order ‘So what do you want’ I then told her my order to only get to chicken balls please- her reply was ‘Shush I need to go do something’. I do not appreciate being told to shush!! Especially when I am a paying customer..
Katie Turnbull . 2020-04-15
MORE AT Google
Ordered meal for 3 great food Good service
Linda Croft . 2019-12-21
MORE AT Google
They are very polite and nice and I’ve been to China before so I know what is a great service. Keep it up guys!
Danny Heywood . 2019-06-08
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It’s our local takeaway- first of all it’s spotlessly clean, Steven and along with the other staff are lovely and well mannered,the food is lovely and I’ve never had a bad dish form here…… I’m sure anyone who is unhappy with their meal rather than posting negative-ring up and I’m pretty sure they would resolve the issue for you.
Sam Walker . 2019-05-16
MORE AT Google
After this Chinese I was vomiting all night and got no sleep due to food poisoning I’m in bed now unable to move!! DONT recommend!!
Millie Matthews . 2019-05-12
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Bloody awful - wrong thing delivered as lady on phone can't speak or understand English. Wouldn't let us have our money back so rest got cold while they replaced the wrong bit. Awful food anyway - not happy!
Sarah Hardisty . 2019-04-06
MORE AT Google
Not mentioning about the quality of food, as I had just let the soup with my take away. I am on my way to Manchester and requested for couple of tissues, but the lady at the till was not willing to give me even one after polite request. Absolutely disgusting..... baaaaaaaaad customer service.....
Hareesh Hariprasad . 2019-02-23
MORE AT Google
distinctly average. 1 Starter and 2 different main dishes ordered. Spare ribs in ok sauce okay. Mains - chicken chow mein very poor. all one horrid brown colour. My husbands spicy chicken and noodles looked exactly like mine, except for the fact his had prawns and pork and was spicier than mine - he said. I cook Chinese food for our Chinese students far better than this. Maybe I should go in business as I feel my dishes are superior!!!!!
Bill Robinson . 2019-01-12
MORE AT Google
Food was burnt and you could smell it everywhere for hours after. Never had such a terribly tasteless chow mein! And their chips are awful, soggy and undercooked.
Sina Madani . 2018-11-10
MORE AT Google
Lovely place, great selection of dishes, a lot that you won't have tried before. Staff lovely and very attentive (i.e. if you order without nuts or sauce separate they will do this for you, I regularly make really awkward orders here and have never got the wrong thing which for a takeaway is incredible). Definitely one to try if you haven't been before. Recommend the salt and pepper king prawns!
H HD . 2018-07-02
MORE AT Google
Decent Chinese, more a drink option
Luke Taylor . 2018-06-15
MORE AT Google
Great food. Friendly staff and quick service
Rich W . 2018-04-03
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Excellent! Wonderful food and friendly staff and the service was amazingly fast. I have ordered with you twice now and each time we have had our food well within 30 minutes. Thanks so much!
Rache Houghton . 2017-07-01
MORE AT Google
Always good food and friendly staff.
Simon Barnes . 2017-06-10
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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