Glasshouse Restaurant in New Forest - Phone Number, Reservations, Reviews

Nice locally sourced produce and friendly staff. There is a choice between the main menu and the classic menu which you don't see on the website, the pies are amazing.

I bought a Gourmet Dining experience voucher for £89.99 from Buy A Gift and decided to use it at this restaurant for a meal to celebrate our Wedding Anniversary, I submitted my voucher to the reservation team who confirmed that they had redeemed it successfully, noted our Anniversary and asked about dietary preferences, When we turned up at the restaurant I was a little disappointed by the plain decor but the menu seemed fine and we were looking forward to our 3 course meal with wine. The server then asked us for a paper copy of the voucher, which had already been redeemed and then told us that we had a credit of £60.52 to spend on our meal from our £89.99 voucher! I asked to see the manager but was told that there was nobody available to fix this system error. The server was smarmy and utterly useless. After 30 minutes, we gave up and went across the road to The White Rabbit, What a difference: lovely atmosphere, superb waiter (Daniel) and thanks to a great recommendation for Gin and Tonics and mains courses, our night out was rescued.

Decided to eat in the hotel on the first night and there was a good choice with both the Classic and Specialties menu, started with a sharing board from the small plates menu and added the Tempura Prawns which were amazing then for main had the Venison Pie which again top quality local produce and finished off with the Tiramisu. When I looked on the website there didn't seem to be that much choice however the menu a the Hotel has a lot more and it has recently changed. The staff were all very freindly.

The food lacked any taste, literally have never spent so much on food that was so disappointing. Lovely setting, staff were friendly. The food was a total let down and not worth the cost unfortunately.

Disgraceful prices and service. "Artisan bread board" = £4.50 leftover poppyseed role from breakfast "Gourmet Burger" = £20!!!! plain burger, no slad, no cheese, no NOTHNG. A dry puck of meat in a floured roll ... Service - abismal. Avoid at all costs.

So, we went there as part of a long awaited break without the kids. The overall reviews and the website, show this to be an upmarket restaurant, serving gourmet style food. After going there, I was really disappointed with the service, menu and quality of food. Our experience was substandard and the steaks were not like those in the pictures. We got there and the building, setting and decor were impressive. However, they let themselves down from the point of passing us the menu. The menu choice was really limited and generally unappealing. We chose the ‘choice’ steak which was a rib eye for main and the cured meat platter to share for starter. The starter : Sour dough, cooked well and tasty, but the meats lacked flavour, the olives and sun blushed tomatoes were nice but the roasted, oiled vegetables again lacked flavour and were drenched in oil. The main : the chips, were overcooked and tasted fatty, they were served with some bland coleslaw and a bit of wilted salad. We asked for our steaks to come out medium/rare and medium. What came out were overcooked and resembled overly well done and well done. Both were tough. There was no offer of steak sauces, we had to ask if we could have peppercorn sauce and were given what tasted like gravy with some peppercorns in. The steaks were NOT worth £26.50 each! The service : we went on a Wednesday and there were hardly any customers. Although the timing of the courses were okay, the same could not be said for the attentiveness for taking away the empty glasses and bottles, which were mounting up. Nor did they offer to have fill ups or further drinks when empty. We had to get their attention and ask for drinks after waiting quite a while. I was hungry so got on with it and finished. I was then asked how was it? Not ideal once you’d already finished. Had I’d been asked earlier I would have sent it back but I couldn’t wait any longer as we had arranged drinks after and didn’t want to be late! The icing on the cake was when the male waiter came over when I had the bill, looked at my choice of payment was card then rolled his eyes, groaned “ugh card” and turned around and went into the kitchen. I did not appreciate automatically adding 10% service charge (which is discretionary)! Assuming that you’re service was good enough to add that was very presumptuous, especially as the party were only paying 2. Overall substandard. There are better restaurants in Lyndhurst.

I really can’t believe we ate in the same restaurant as the other reviewers on here! Our experience was terrible and the steaks were NOTHING like those in the pictures. The food - really limited and unappealing menu so we chose steak. They were small, fatty and poorly cooked. They were served with just a limp salad, a spoonful of slaw and chips. We are not sure if they were or not but the chips could have been oven chips - they certainly tasted like it and were not fully cooked through. The service - as they had a wedding on there was just one young girl trying to do everything in the restaurant. She didn’t seem to be able to handle it and had a stain down the front of her top. We sent one of our steaks back as it was too well done to be told ‘what we were asking for was a blue steak’. We disagreed but went with it. The ‘blue’ steak they brought out was more well done than the first one. The price - our steaks were £26 each so our total bill was over £60. I’d be happy to pay that normally for a meal. But considering this was Wetherspoons quality food and service I feel ripped off.

We were looking forward to the experience at this new forest Hotel that used to be used as a hunting lodge by George IV. Rooms are nice and reception was good, but the restaurant service from the surly F&B manager was appallingly bad....so much so he shouted at a member of staff who through no fault of her own hadn't given us side plates for cheese after we had complained to him about the poor quality and the mis representation of food . He finally admitted that the IOW tomatoes were not from the IOW but only because it was a Sunday!!!!!. Then I was served with buttermilk chicken that was raw KFC, still showing blood spots and cheap undercooked oven chips. Please do not eat here you could get ill.! This joke of a manager should be sacked immediately ,hopefully the general manager will agree.

Terrible experience. Food was in edible and we ended up eating at a restaurant opposite after we left as we were so hungry. Grilled buttermilk chicken was actually fried chicken. After contacting the restaurant the manager blamed our bad experience on ‘government restrictions’ due to covid!!!!! Seems like everyone is using this pandemic as an excuse, even poor food quality! I would like to know how they received their two AA rosettes??!! Or was this from previous ownership or chefs?? Either way they really shouldn’t be displaying them as it is not AA rosette quality. The only good thing we experienced was the wine and ham hock for starter! Definitely would not recommend. The White Rabbit pub opposite is definitely worth a visit instead.

I recently went to this restaurant with my wife and 6 month old son. I wasn’t sure what to expect, but the meal was wonderful. Every plate was presented a la Michelin style, but with larger portions. It tasted as good as it looked and the Black Forest desert was one of the best deserts I’ve ever had, it also looked like a piece of artwork!! Thoroughly recommend this restaurant to everyone.

This was a totally unexpected & wonderful surprise as I have not often experienced such fab food at a hotel. Lovely restaurant menu with sufficient choice of meat, fish & veggie. The desserts are to die for especially the fallen apple & also the charred pineapple. We loved the pannage pork & the fish dishes. The chef was happy to alter a sauce to accommodate my allergies too. Lovely wine list. Thoroughly enjoyed the recommended red on one occasion then discovered that they stocked my favourite white on our last evening. I have no hesitation in recommending the restaurant to friends that live locally who didn't realise it was open to non residents. A special mention to Laura, Heather & Jack who made both of our evenings extra special.

The restaurants are very attractive. The food is of a high quality and excellently cooked and served. Drinks are quickly served and food is unhurried which makes for a good experience.

Had breakfast and dinner at the hotel and both were nice. The breakfast room needed a better ambiance.

We had a booking at 20hs. We arrived at 19:30 and the place was almost empty. The host didn't give us a table saying we were too early and that a big party was arriving at 20hs. This is really some poor management - us being served early could only have helped them level the workload. instead they rejected us- Such poor customer service.

Food was top quality nicely presented staff were very helpful with gluten free requirements only downside was service was a bit slow

A pleasant place with a variety of well cooked food and good wines by the glass, and knowlegeable and efficient service. We had coq au vin, a twice cooked cheese souffle surrounded by roast cherry tomatoes and a smoked duck starter with raspberry sauce. With two glasses of New Zealand sauvignon blanc and a pudding, the price was nder fifty pounds.To the person who left because they didn't see any other tables filled: you missed a good meal.

The food at this restaurant was actually very good.....was pleasantly surprised. A friend of mine had invited my family and I out to dinner and I suggested this restaurant, not knowing what it would be like....luckily for me everyone enjoyed their meal.

I booked a table for 2 on Saturday night, this was the day we were travelling down to the area. On our way to Lyndhurst I received a phone call from the restaurant telling me that they had a wedding party in and would we be OK with the noise. We had no problem and kept the booking. Partly because I didn’t know the area and we were arriving late Saturday afternoon. We arrived 10 minutes before our booking and was told by the hotel front desk that we were early. We were then told where the restaurant entrance was and told someone would meet us Walking into an empty room I noticed on the side the guest list for Dinner with only my name on it. The waitress appeared a few minutes later and asked the name on the booking, I laughed and said it’s the only one on there, bless her she highlighted it through for checking in. If they had just said that there was only the 2 of us booked in I would have made alternative arrangements. It was very embarrassing, we had 1 course paid the bill and left feeling very disappointed

Made a booking for 21:00, they seemed surprised when we arrived and appeared to confer with the kitchen staff to see what food was available. Most of the main dishes were not available, so we didn't stay. Friendly front of house offered us a free drink but we couldn't stay as we had to find another restaurant

Went here specifically for the boeuf bourguignon and it was lovely. Very quiet in the restaurant for a bank holiday Monday night but we were not complaining about that. The staff were helpful and friendly and the surroundings were clean and tasteful. Prices are good too. Very much recommend this restaurant.

Came here as like to try new places and the service and food really didn’t let this place down

Dined in this restaurant as I was on a package that included dinner and the food was fine, the service a bit slow at times and it wasn't busy while I was there. Warning. This establishment attaches a ten percent service charge automatically which for non-party diners I believe is a bit of an insult really and I don't agree with it. The trouble is some folks may feel a bit shy at requesting its removal so some will end up paying it even if they don't feel it is justified. Like so many things these days, its just another way of trying to extract more money from people but if an establishment is seeking renown for quality, this does not give the right message.

Very good breakfast. Plenty of choice, hot and cold. Nice staff. Comfortable restaurant, good decor.

Very good Menuoptions. Very well cooked and presented . The staff are friendly and attentive and the prices are good.

After long journey arrived in need of food, and hotel restaurant provided a welcome solution. Food was excellent, and service was attentive but not overbearing. Good value (comparable prices with old fashioned pub just down the road which wasn't nearly as good!). Only criticism was that the ambiance was a little stark, and lacked warmth/cosiness, but that was not a major concern.

Elegí este lugar de tripadvisor. Es un hotel muy agradable, donde el personal es muy profesional y atento. La decoración era un día y muy luminoso y ventilado. Mobiliario y vajilla era agradable y cómodo y equipado el moderno menú. La crate La comida estaba bien presente, deliciosa y muy buen gusto imaginativo. Tengo la sopa tailandesa con curry y el rape. Pescado y patatas fritas estaban en oferta y el cilantro realmente la escena. Una experiencia muy buena.

Así que la comida era buena, la presentación era un poco básico en los principales campos pero el plato y el pato arancini eran buenas. El motivo de la calificación el restaurante en sí. Sólo había 1 camarero que era un chico agradable pero era muy alargado demasiado lejos esta bebidas significaba tardó 20 minutos en llegar no pudo recoger las mesas y terminamos con mesas sucias en el comedor para los clientes horas después. El pobre estaba fuera de sus pies tratando su mejor pero al final, el servicio era pobre. No hay música ni atención al detalle la necesidad de apoyar la gestión de su personal más. Si esto mejora que volveríamos.

Nos dieron un vale para una cena de tres platos para Navidad y decidimos utilizarlo en el restaurante Glasshouse.

Realmente disfrutamos de nuestra experiencia culinaria, relajado pero atento, con atención al detalle. Cuatro de nosotros cenamos todos estamos de acuerdo en que la comida excelente, el servicio atento pero no intrusivo. Nos sirvieron la comida caliente con todas las peticiones. Tenemos muchas ganas de...

Nos alojamos en el hotel y la cena estaba incluido en nuestra estancia. Comimos en el Invernadero durante tres noches y cada noche era especial. Opciones preciosa, llena de verduras, personal amable.

I dined alone as on business. The menu had a good range of dishes including vegetarian. Service was attentive without being over powering. The soup followed by chicken was excellent. A glass of New Zealand Sauvignon Blanc was superb.

This is one of the restaurants which are part of the Forest Lodge Hotel. The menu selection is varied and good value.

Walked in mid-morning and asked if I could have a pot of tea offered the lounge or the bar area chose the lounge sat in read the papers really nicely decorated . Definitely one to go re visit I did glance at the menu so would like to try a meal next time.

We ate at the restaurant as part of the hotel deal and it was certainly excellent value for money. With a little more dimmed lighting and less slated plates, this restaurant would be def a place to come back to.

Recently stayed at this hotel and the food was excellent and very good value for money. Customer service also excellent.

Visited while staying at a nearby hotel upon reading good reviews. Waitstaff were friendly and the food was pretty good, though nothing especially great or poor. Positive was an emphasis on locally-source ingredients.

short menu but all food amazing in presentation and taste tried all sorts I have not had before Lemon Posset to die for!

Great food, a menu with a twist on almost every dish, was very tasty and filling, waiters could do with some training on what is on menu. seemed to be guessing every time we asked something.

We stayed at the Hotel so ate in the Glasshouse on the first night. The food was excellent but the restaurant set up was just temporary tables in one of the large rooms in the hotel. The staff were really friendly.

Empty restaurant when we arrived and no one to greet us unfortunately. Food was tasty and the menu variety was excellent. Got the impression the chef was creative and enjoyed cooking local food. Sadly the service was slow and inattentive. When the food did arrive, soup was slopped around and plates were clanged against wine glasses as they were rather "heavily" placed in front of us.Wouldn't return in a hurry but might give it another chance in 6 month or so.

We had a family gathering, which was to celebrate a certain birthday of the family matriarch. Complimentary fizz and balloons were provided. The food was excellent, with just enough choice, so that people were able to select without taking too long!

See Comments under the Forest Lodge Hotel Lyndhurst. Service slow, inattentive, but food generally good. However, couldn't produce a bottle of Worcester Sauce, and hotel ran out of Sauvignon Blanc.

We are regular visitors to the Hotel and we always stay on a DB&B deal as we have find the food in the Hotels glass House restaurant to be excellent. The menu offers a good choice and the staff are very friendly and professional.

I am confused by the average review of the Glasshouse and at first had to check we had eaten in the same restaurant, the head chef must have had a night off when we visited!We had had a long day out and about, so decided to have some comfort food - fish and chips - with my young daughter having chicken and veg. Firstly the fish and chips - the fish was possibly the greasiest thing I have ever eaten and the size of Nemo, I thought they had got the order mixed up and this was a child portion. The chips we straight out of the freezer and undercooked, and the peas were cooked to within an inch of their life. Very poor for the extortionate price! The chicken breast was cooked lovely but the chef had over seasoned it for an adult never mind a child - my mouth felt like I had swallowed a cup of sea water, the new potatoes fell apart due to over cooking and the freezer veg even for a child portion was non existent.I was looking forward to our meal at the Glasshouse and it was the main reason we had decided to stay at the Forest Lodge, rather than elsewhere, how disappointed we were!

I made a comparatively late online booking for Saturday 18 April for a table for two for my wife and I to celebrate our wedding anniversary.The service was, generally, good and the food was very enjoyable. We both had the Duo of Lamb which was cooked to perfection. That said you don't get asked how you like your meat cooked, it comes as it comes. The meal was pleasantly presented on the plate, however, the vegetable portions will hardly count towards your five a day although I suppose you can always order extra portions as side dishes at additional cost.Overall a very enjoyable evening and a restaurant very much on the must go back to list.

Stayed in the hotel for 2 nights and after having dinner the first night it was an easy choice to book for the second night also. Amazing food and service. Enough said!

Had s very pleasant afternoon tea with extended family on Sunday. Good good quality although the choc balls were a bit sickly. Staff were great and good time had by all!

Good selection of well cooked food - really cosy nice relaxed atmosphere. Staff helpful and welcoming - would recommend.

My friend and I do afternoon tea around the south west frequently so I decided to treat her for her 25th birthday to afternoon tea and prosecco at the "glasshouse restaurant" in lyndhurst. Firstly we were not seated in a restaurant, but a bar. We didn't grumble as it was still pleasant however not what I had booked. The bread was hard and the sandwiches were not what you'd expect for afternoon tea (one was ham and what I can only describe as burger relish) another sandwich had a piece of cut up cucumber and a piece of cut up tomato, and don't even get me started on the one that had black dots on what I think was salmon! The cake squares were not pleasant at all .. I think we nibbled on 1 out of a selection of about 4 or 5. We didn't touch the prosecco as it was as flat as a pancake.I must say the scones were lovely and the coffee was rather nice aswell!Overall we left the majority of what was presented to us as it just wasn't satisfactory and and ended up still having to pay £14.99 each for scones and coffee. (A bit pricey if you ask me.)

lovely meal, good service, reasonable prices. nice atmosphere. would definatly go again. light and airly room, the rissotto is amazing!

I visited the Glasshouse this evening with my wife and parents and I must say that we were all very impressed. The restaurant area was nicely laid out and beautifully decorated. The staff were attentive and friendly. The food was a little fancy (fine dining), which is not always to my taste, but there was such an extensive menu it was hard not to find something I liked on there. Out of our party of four, we all ordered different starters and different mains, so I was able to see a good selection from their menu. The only criticism I could possibly make was that there were a couple of bones in my fish main, so it was a little embarrassing trying to pick them out as I could not swallow them. All in all though apart from the bones, the food was excellent and superbly presented.We finished off with a pudding each, which I think we all struggled to finish.I would like to thank the Glasshouse for the meal and service this evening. I would say that the food was a little bit pricey, but we must remember that this is a hotel restaurant and for the type of food and the ambiance of the restaurant, you kind of expect to have to pay a little extra.All in all we were very impressed. I would definitely recommend this restaurant if you are looking for something a little different and something special (without paying Limewood/Chewton Glen prices)

We stayed at The Forest Lodge with friends a few years ago and enjoyed two excellent dinners at their Glasshouse Restaurant. This New Year we were staying elsewhere in Lyndhurst with other friends and suggested visiting The Glasshouse on the evening of New Year’s Day. I telephoned to check that the restaurant would be open and was told that it would. I then made a booking for 8 of us on the restaurant website and duly received confirmation of this. When we arrived after a half mile walk on a cold and damp evening we were told that we could eat in the restaurant but that we would be the only customers there but that we could have exactly the same menu in the hotel dining room to which we agreed.We were then presented with a table d’hote menu which was three courses plus an amuse bouche. This was nothing like the menu from the Restaurant but by this time it was not a practical option to leave and try to find somewhere else for the 8 of us to dine. The food turned out to be nothing like the quality we had promised our friends and the ambience was nothing like that of the Restaurant. We were very disappointed with the entire experience.There had been no prices on the menus but when I went to pay the bill the different courses were priced separately. Adding the three courses together gave a cost of £30 per person and at that point I remembered that my confirmation indicated a price of £25. I was told that this was a special meal for New Year’s day with an extra course. I have never been charged for an amuse bouche, there was no indication of this on the menu and indeed it was not priced separately on the bill. After I had produced a copy of the booking confirmation and the duty manager had been called the bill was reduced to £25 but no apology was offered and I was left feeling that I had been the one at fault. I was left with the feeling that the staff simply say the first things to come into their heads and see no distinction between dining in what is reputed to be a fine restaurant and simply eating in an hotel dining room. Our experience was not what we booked and we will not be returning.

We have eaten here for a few nights now. The food is fabulous and well presented. The choice is all local and extremely well prepared.

Well this was our first and last time at the Glasshouse. After a superb starter of quail 3 ways, it all went down hill. My main course of rump steak was so disappointing. The chips tasted of old oil and were not crispy and the watercress on the side should have been thrown away about 3 days earlier!! I mentioned this to the waiter when he cleared the tables, he said he would pass comments back to the chef, but I heard nothing. When I went to reception to pay the bill, the waiter appeared and I asked what comment the chef had made, to be told "it didn't leave the kitchen like that". I found this to be an insult to my intelligence. Also FYI we had a voucher for lunch/dinner which you need to know does not usually cover any drinks!! Sunday lunch with covers for about 30 or more people and only 4 people in the restaurant probably says it all!!

This was my second visit to the restaurant and I can't fault it at all. There were eight of us and I had special offer vouchers, this did not affect anything at all. The staff were extremely attentive, pleasant and helpful. The menu choice, quality of food and service were an exceptionally high standard and some of the best in this area in my opinion. I would not hesitate in recommending this to anyone or revisiting it myself

I visited the Glasshouse with my girlfriend in October. We decided on the glasshouse on the last day of our holiday, because of the menu, setting and good reviews.We booked over the phone the previous day and no mention of any potential issues. However, when we arrived, we were told we were not sitting in the Glasshouse, but a dining room in the hotel. This was due to a few bookings made by hotel guests. So it seems outside customers, paying full price, are considered second class.We were sat in an area full of families, with young children and whilst they were v.well behaved it wasn't the atmosphere we were expecting.The food (steak and lamb mains) was on par far the type of restaurant it is classed as, but nothing noteworthy.Most of the waiter staff seemed very young and in experienced, while one man (manager?) ran around taking orders and the receptionist helped when the room was too busy. Service was slow although it didn't bother us too much.In summary: ok food, but poor atmosphere and disappointing service.

Quiet with good range of starters and mains. Traditional desserts some a bit on the heavy side. All well presented courses with excellent service

We enjoyed an excellent Sunday lunch for my mum's birthday. We were seated quickly and well looked after by extremely attentive staff during our meal. There were some longer pauses than absolutely necessary but overall the service was very good and the meal itself excellent. Between all of our party, we tried most of the dishes on the set menu and no-one appeared disappointed or left hungry. An experiment we will repeat in future.

The food was clearly a cut above most places serving decent food in the area. Well thought out variations of classic dishes as you'd expect from a restaurant with 2 AA rosettes. Excellent.

An interesting and refreshingly different menu in what could be great surroundings just misses being very special. It was our first visit here and we met family on a Tuesday evening with no expectations. I had not realised that the restaurant was part of a Best Western hotel complex but on arrival we were greeted politely and the cocktail bar and Glasshouse restaurant looked inviting, albeit empty of guests. The staff ware smartly dressed and were very attentive but at times one was a little too attentive making us feel in a hurry. The restaurant area is very well laid out, spacious, discretely lit and well appointed with the tables laid to a high standard. It was good to sit at a table with ample room for all the usual dining paraphernalia.The menu contained many tempting and unusual offerings and I found it hard to chose between the wood pigeon and the fish cakes as a starter. For the less adventurous the menu also contained the usual staple dishes of steaks, fish, bangers and mash and burgers. While we considered the menu we were offered an appetiser of vegetable spring rolls with a sweet chill dip. It was delicious. The bread basket offered a good selection of very tasty warm and fresh bread rolls. My salmon fish cake starter was served with a salad dressing and sauce, beautifully presented and was tasty. My main course was the neck of lamb and came served on a large square glass plate with the components of the meal beautifully laid out on display. The lamb was delicious as were the accompanying vegetables. The portions were refreshingly not oversized but the food was delicately flavoured and I found very filling. I excused myself from desert although my companions all raved about the low calorie sorbets that they ordered. The coffee was hot and strong and we drank a good Pinot Grigio from their comprehensive but reasonably priced wine list. The price including our cocktails and a decent tip was under £50 a head which I thought was very good value for the standard of the food, service and the surroundings. If there is a criticism it would be that for most of our meal we were the only diners. Others arrived later in the evening but it must be hard to create an atmosphere when there are so few people. However, it was a Tuesday evening! The menu, I believe suffers from an identity crisis. Is it Fine Dining or casual Dining? Either would work in my view but they do need to decide what they want to be.

I was very disappointed when going into the Glasshouse restaurant as a few years back Iremember reading it was advertised as fine dining with a no children under the age of 12 policy. Not anymore. Children and babies, some in high chairs screaming and some running around were evident most nights. One evening I found a long dark hair in my main meal. The head waiter Jean said he thought it could be from one of the waitresses. As for the waitresses one was always giggling when serving us and laughed when she split juice off a slate board (much prefer bowls) that had a dessert on it. She also looked as if she had been dragged through a hedge backwards.Sweets were not always what they were advertised.Chocolate Sunday? Well at The Glasshouse you get a drinking glass, yes a drinking glass on its side on a slate board with foam coming out of it with tiny pieces of chocolate brownie and marshmellows. Ridiculous or what?Chocolate & orange sponge, - no sponge and no evidence of anything on the orange front, just a chocolate tart.On another occasion the cheeseboard was short of the advertised celery.Jean the Head waiter was very attentive and some meals were very good but overall at the price of getting on for a £100 for a meal & wine for two (note there are some supplements) all the above leaves a lot to be desired.

The food was delicious and beautifully presented and there was an excellent wine list. The menu was extensive with daily specials as well. The room was beautiful and the staff were excellent. As we were staying at the hotel we ate in the restaurant every evening for a week and had no problem choosing something new to eat every time. We didn't have a disappointing meal. We are home and missing the food already!

Stopped off after a day by the coast and did not expect such a genuine welcome and intuitive line of communication from the staff member who seated us. Very spacious dining room and continued staff rappor throughout the meal. The food was excellent and I am being slightly picky in noting that a bigger appetite may have been a little doubting on main course accompaniment portions. Certainly worth a visit and if they can stop that kitchen entrance door clanging and banging every time it is opened they will get a fifth star on my next visit.

A Travelzoo offer persuaded us to try this restaurant for the first time, despite having lived in the area for years! We only wished we'd found it sooner - it's a gem of a place.Lovely food, well presented and with some interesting combinations. Good service but not ott in manner or attitude. No one trying to be what they're palpably not or to over impress (unlike some other local restaurants/hotels that shall remain nameless),

We had dinner in this restaurant on Saturday 29/03/14. The food was very good and the flavours lovely. The waitresses were very friendly and attentive.I cannot, however, give an excellent rating because the food was extremely expensive and the flower on the table was plastic. This made the table look naff.Please use fresh flowers or none at all. I would definitely re-visit if I had another TravelZooovoucher.

The food was really very nice, and the service was very good. There was very little atmosphere on the occasion that we were in there, but that does not mean it is always like that.

Good group of friends but disappointed with service . Toilets where ok apart from tissue over flowing from bins.

Group of 6 x 40 something's. Slow reception, small portions of nice food eg salmon starter was less than desert spoon of salmon. We left after main course which was more like starter. Overpriced wine. Won't be going back

We ate here as a Travelzoo deal so it was very good value but for a special occasion I would happily pay the full price. The four of us had a variety of dishes over three courses and all were beautifully presented and very tasty. Considering it attracted a £3.50 supplement, the lamb dish looked a little small but other portions were good. Staff were pleasant, attentive without being obtrusive. Will certainly go back.

Very nice food and premises.The menu is not very extensive, but there is something for everyone. It is cooked to a very high standard and presented beautifully. The portions are well balanced for a 3-course meal. My venison was cooked to perfection and my husband could not find any faults with his duck. They catered for my special dietary requirements without any hesitation. I loved the decoration and furnishing of the dining room. The room had a nicely cosy and warm feel even on a cold evening. The service was efficient and nice, but a bit stiff at times. When we visited it was a very quiet night. We would go back to The Glasshouse again, but for a special occasion rather than a mid-week meal.

Lovely setting, great food, great service, more for a special occasion than an everyday meal but will definately go back.

We use this hotel restaurant fairly regular for lunch as it is pitched roughly between us and freinds who travel up from Dorset.The hotel has the advantage that it is just north and outside of the town so if you travel on the M27 you don't need to go around Lyndhurst's one way system, which can cause long delays.There is extensive and ample parking.The restaurant and bar areas are normally quiet when we go. What we like is that we're never chased off a table and yesterday were there well past 16.00 when we sat down at 13.00.Staff are friendly and the service good.Food choice is limited but the quality is acceptable.I can think of no reason why you shouldn't give it a try.

We recently stayed at The Forest Lodge Hotel and decided to try The Glasshouse restaurant on our first evening as it is within the hotel. Everything about our evening was worthy of praise, the staff, the food, the attention to detail. The staff were extremely courteous, polite and not intrusive. The food was some of the best we have ever tasted, beautifully presented and portion size was perfect for our liking. Having just returned from a cruise when we experienced food of the highest quality, this restaurant experience rated very highly indeed.We had three courses and a bottle of wine and found it to be very good value for money.If we were in this area again we would certainly consider a return visit.

I was treated to a 30th Birthday treat... a weekend break with my partner at the Forest Lodge Hotel which included dinner at the Glasshouse restaurant.What can I say?! We were simply not expecting the standard of food, wine and service to be what it is... quite outstanding. It is in receipt of two AA rosettes for culinary excellence... the only hotel in this group of four to have two rosettes, all of the others have just one. The restaurant is lit extremely well, with candles and uplights providing enough light to see what you are eating but also makes the restaurant feel extremely cosy and romantic. As we were guests at the hotel we were able to choose from their 3-course set menu, with the ability to swap dishes from the A La Carte should we wish. Everything is cooked from fresh, meat is locally sourced, their herbs are sourced from their own herb garden and the presentation (including their amazing crockery!) is stunning. I do not have enough words to praise this place. To eat just at the restaurant will set you back... starters are around £6-9, mains anywhere from £15-28 and desserts again around £6-9. Bottles of wine range from £19-100's! It worked out that a 3-course set dinner as part of a hotel package costs only £20 per person, per night extra. An UNBELIEVABLE deal. Even paying full price, the food and service is worth absolutely every single penny. I would strongly, strongly recommend that anyone looking for a break in the New Forest, who adores incredible food, give this place a try. We are looking at when we can go back already...

Aether two nights can't praise the food enough,simply stunning,all home cooked,fresh and beautifully presented by kind courteous staff,well worth a visit,can't wait to return.

This is becoming a bit of a habit: another great evening out at the Glasshouse restaurant.Upon our early arrival we had a relaxing drink in the hotel bar and were discreetly told our table was ready at the time of our booking. That's a nice touch that helps to stop the evening becoming a late one.We decided to skip the table d'hôte menu and choose from the á la carte menu instead. There was good variety and we settled on the lamb and beef dishes, complimented by a nice glass of Malbec. Presentation was of an extremely high quality, and it goes without saying that the food tasted sublime.Dessert was also from the á la carte menu (although it's possible to choose from the table d'hôte menu should you prefer something from there) and was also up to a very high standard.The service was, as in every visit we've made previously, impeccable from Jean and Evelina - unobtrusive yet attentive. Some other restaurants would do well to send their staff here to demonstrate the level of service they should be providing.This is definitely one of our favourite restaurants in the New Forest area; we will return for as long as the experience is good as last night.

Our friends booked a table for a Saturday night. They had the same trouble as the reviewer below. Rang several times over a few days before they could get an answer, which is a bit strange considering this is. an hotel, surely someone could pick up the phone. We visited many years ago when it first opened and thoroughly enjoyed every course and were really looking forward to it. However, we felt on this occassion it did not live up to our memories of it. Food was very overpriced,and not very exciting. Service was good. Restaurant decor is nice but would benefit from a few more peope, only 8 on the night we were there. We eat out quite reguarly at good restaurante but would not recommend this to anyone.

When looking for somewhere to go for Sunday lunch we looked on the internet and found the Glass House, being as this was a central position for our party in terms of travelling it seemed like a good option. The website looks good and the sample menu was inviting, so the first hurdal was to book, rang 4 or 5 times over a period of days at different times and no one picked the phone up, so eventualy left a message with our resivation asking it to be confirmed, which they did. When we arrived for our 1.00pm booking the hotel was very quiet and the restaurant empty with only a few tables laid up. I have to say the service was ok, it was not outstanding but it was fine. we had pre dinner drinks and then proceeded to the restaurant which had another table of 4 already seated. The menu was very dissapointing and it probably could only be described as cheep, I did not take notes but the starters from memory was a soup with blue cheese, a smoked fish dish, Ham hock and chicken terrine. the starters looked ok although the ham hock and chicken terrine had almost no chicken in it and the ham hock had not been cooked enough before being made into the terrine so was a little tough but the pear chutney was excellent. The main course menu as a menu was a desaster Breast of lamb, (Cheep and very fatty) Salmon which is ok, Rissoto for the vegitariens and Pork Belly ( another cheep cut of meat and very fatty) The vegetables were over cooked the roast potatoes had been held in the oven to long and were difficult to cut, and to be fair for a 2 rosette restaurant they should be ashamed of themselves. The desserts looked ok the sticky toffee pudding by all accounts was nice as was the rice pudding which was advertised made with cream, not sure it had any and the cheese board which was very disapointing 4 tiny pieces of cheese and the same pear chutney as the starter.In short what had the makings of being an excellent sunday lunch was well below par, the web site and the advertising drew us in and they failed to deliver.Very poor, would not recomend this to anyone, maybe they had their work cut out with one of us being a chef for over thirty years, 2 restaurantiers and 1 in quality control. but at the end of the day you can either produce the goods that you advertise or you don`tYou quite clearly could not

This restaurant is part of the Forest Lodge Hotel, a short distance from the centre of Lyndhurst. We ate there on the evening of New Year's Day when the menu was a bit limited but reasonably priced for an "up-market" restaurant. The food was well prepared (I had the haddock which was very fresh and tasty) and service was first class (formal but not stuffy). However, I felt that the wine list was a bit expensive and the bar where coffee was available after the meal was a very bland room, lacking in atmosphere.

The lamb was delicious. Desserts fab. Staff polite and helpful. Just wished the portions were larger as so delicious!

Lovely food and presented exceptionally well. Service very good. Eating more than one night? Menu could do with being changed more often - especially if vegetarian.

We were staying at the Forest Lodge Hotel and booked this attached restaurant for a special meal out as it was my husband's birthday. Although the setting was not that special as it has no outlook and is just a fairly ordinary room attached to the hotel the menu looked interesting. The food was very good - we had carpaccio of deer which was served with a beetroot and raspberry sauce which was amazing! The main courses were also imaginative and beautifully presented and the staff were attentive. The portions were not huge but were competively priced for the standard. We have eaten in some very good restaurants over the years and this is definitely at the top of our list food-wise. The only thing that spoiled the evening was that the restaurant is open to hotel residents obviously and when we arrived at 8.30 pm it was full of children. I have children of my own but do not expect to eat in a restaurant of this quality and have a small child in a high chair wailing its head off throughout the meal and two others running around the room. Once these people had left another couple arrived at 9.15 pm with another child of similar age. The hotel has an alternative restaurant and does high tea and I would expect that children under a certain age should not be allowed in The Glasshouse after 8pm - that is a standard rule in a lot of high class restaurants and it The Glasshouse wants to attract non-residents then they need to keep small children out!

The Glasshouse had really nice and modern decor. The food was delicious and well-presented and the menu was varied. My husband and I were dining there to celebrate our wedding anniversary and really enjoyed our meal, however the evening was completely let down by the quality of service. Service was very slow, despite the restaurant only being half full and we never received the vegetables we ordered to accompany our main course. We additionally asked for extra bread, however it never appeared. The restaurant was very smart, however the atmosphere was marred by the number of small children allowed to run amok round the dining area at around 9pm. Whilst I acknowledge their parents responsibility to calm them down, the staff at the restaurant did nothing to control the situation, ruining the overall atmosphere in the restaurant.

The staff were attentive and friendly, the food was simply superb. Beautifully presented and fantastic flavours.

lovely meal, great service - pricey but i'm sure that's what you pay for. Thoroughly recommend it

Superb service along with superb meals. Meals are a bit pricey but if you want to celebrate something special then that is the place to go.

Quality food, value for money and great service from the Staff.

Visited the Glass House based on previous reviews which were on the whole complimentary. Their website does not mention that the restaurant is attached to a Best Western Hotel and it does have a hotel restaurant feel about it. The Staff are friendly but the dining experience is quite formal.Was expecting more from the menu, I had a frugal starter of 3 small scallops on pasta with steak and chips main, unfortunately that’s what it was ‘steak and chips’, well-cooked but no twist or sparkle to the meal as I was maybe, wrongly expecting. My partner had the duck starter which had good flavours and the lamb and potato main, again it was just ‘lamb and potato’ nothing to make this food stand out. I certainly wouldn’t call this fine dining with the mains more akin to a Sunday lunch at the pub, but with a bit of imagination and flair it may get there.

The Glasshouse Restaurant is attached to the excellent Forest Lodge hotel. We went there as hotel guests but would certainly recommend it to non-residents too. It's just a very short walk out of Lyndhurst Town Centre, and worth the amble. I had one of the best steaks I've ever eaten there and the vegetables were also absolutely perfectly cooked. Highly recommended.

Whilst service was slow (which was fine by us), some people found it too slow!.We enjoyed everything we tasted, restaurant has a lovely feel about it and staff were lovely. FAB food would go back again!

nice design nice food nice lighting,would eat here again

Having won a voucher at a charity raffle, we decided to use it for our anniversary tonight.Here is my verdict:1) Generally, the food was fresh and locally sourced;2) The cooking techniques seemed basic and lack innovation;3) The balance of ingredients were good;4) No technical skills found in the chosen meals (or the rest on the the menu);5) Poor judgement in the preparation of food...e.g. I asked the scallops to be "cooked through", but they were still translucent.It was an okay meal, perfectly edible, but I have eaten at bistros with similiar meals. The place was cold, both in ambience and in temperature. One family had to get their jackets halfway through their meal! Only 5 tables were occupied this evening, there was definately an "empty" feeling about this restaurant...it needs life! The whole meal came to over £90 and would I go again? NO!

Chose this restaurant as an anniversary destination, found it through an internet search of recommended places to go. From the website it looked a lovely location, beautiful restaurant and overall an ideal place to take my wife.The problem started as we walked in, I guess I'm just used to general courtesy but there was no smiling face to greet us or 'welcome'. We were the only people in the restaurant but still we were seated overlooking the fantastic view of the car park. Delightful.The food was ok, very expensive for what it was and again the service lacked any warmth or politeness.Avoid like the plague. Sufficed to say I left no tip. For £75 I would have expected a LOT better.

We ate here twice whilst staying at the hotel, the food was lovely, well cooked, well presented and with just the right amount of time between each course! Menu choice was good as was the wine list, childrens meals were also very good. We'd eat here again without thinking twice!Huge thanks to the restaurant manager who was really pleasant and helpful.

Firstly it helps to know that this restaurant is part of a hotel to avoid a detour which involves cattle grids (not great if walking!) The service was very attentive, the food was really tasty. If they recommend ordering extra veg take the hint. Overall i would definitely recommend this restaurant, although if youre looking for domewhere lively or informal this isnt for you - but this could have been to do with the fact we visited on a week night.

We liked this hotel restaurant a lot, no frills but a really pleasant dining experience in a friendly atmosphere. Clientele quite elderly which does reflect on some of the menu options but portion size is good. Will return

Booked for Sunday lunch. The food would have been very nice if it had arrived hot. The service was very poor, from the inexperienced waitress to the receptionist who did not have our bill ready and had to run to the restaurant to check as they hadn't put the info onto their system. The decor is very nice and the terrace was lovely to have coffee.

We had booked the resturant for a special birthday meal with friends after finding it on the internet. We hadn't realised the resturant was attached to a hotel, this wasn't a negative but just a suprise.I should just mention we are all very interested in food and eat out regularly which means we are particularly tough critics and we had high expectations for the glass house.The bar area was lovely, we sat relaxed and had our orders taken, we were then taken through to the resturant when our food was ready, the resturant was nice, modern and intimate.We couldn't fault the service they were attentive and efficient. The menu and presentation hightens your expectations of the food but we didn't feel it delivered on flavour. This is mitchelin star style food which doesn't quite hit the mark. The scallop starter was very disappointing, which was 3 small scallops (I call them supermarket size) on a slate. We all enjoyed our mains particularly the venison which was perfectly cooked, To finish our meal we all had a liquor coffee unfortunately one was mixed which we sent back and they changed it without hessitation but really it shouldn't of come to the table like that.Overall our impression was good but not amazing but as I said we are hard to please

Four of us went out to The Glasshouse for my birthday. The food was excellent and so was the service. We really enjoyed ourselves.It was a shame that none of the locals knew what it would be like.The cellar bar was also a good find and the comfy sofas made it difficult to leave or was it the booze!

The Glasshouse had really nice and modern decor. The food was delicious and well-presented and the menu was varied. My husband and I were dining there to celebrate our wedding anniversary and really enjoyed our meal, however the evening was completely let down by the quality of service. Service was very slow, despite the restaurant only being half full and we never received the vegetables we ordered to accompany our main course. We additionally asked for extra bread, however it never appeared. The restaurant was very smart, however the atmosphere was marred by the number of small children allowed to run amok round the dining area at around 9pm. Whilst I acknowledge their parents responsibility to calm them down, the staff at the restaurant did nothing to control the situation, ruining the overall atmosphere in the restaurant.