Based on 438 opinions finded in 2 websites
Based on 438 opinions finded in 2 websites
Opinions
Very limited English which made hard to communicate and the broke the card machine so we had to leave, find cash and pay that way.
Kira Christon . 2024-10-20
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The ginseng chicken soup tasted like peppery water and not any ginseng taste and no trace of any ginseng strands in it. Disappointed ! They should just state the dish as chicken soup with red dates on the menu and not ginseng chicken soup.
Caroline Tan . 2024-09-24
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The meats all seemed of excellent quality, the fried rice was divine, Uncle Roger would be proud.
Dimitris Filippas . 2024-07-25
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The last time I dined at this restaurant, I was very disappointed with the service. The staff were very impatient. There are many restaurants nearby with better service and a superior dining experience.
氵氵 . 2024-07-16
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Waitress have a really bad attitude and impatience with their customers.
林妏庭 . 2024-07-14
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i routinely visit ginseng for their amazing korean bbq which is well priced and delicious. would definitely recommend (the thin sliced beef in particular)
malaika22 . 2024-07-07
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Great experience, table grill, nice food and combination, vist these restaurants regularly
Over89loaded . 2024-06-25
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Thier food is amazing & delicious and comfortable they definitely cooked with thier soul it’s now my fave restaurant to order from 😌
Kimberley Amber . 2024-06-08
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Went here the other day. Food was decent, but pricey for the quality. The main reason I will not be turning was the atmosphere. The restaurant is a bit dark and grimy but not too bad - what made me very uncomfortable was the poor fish in the tank in the middle of the room. The water in the tank was yellow and clearly had not been cleaned in a while. The tank was very narrow and had no plants or decorations for the fish who also had no companions. It was swimming in circles and looked distressed. Honestly it made me sad to have to look at it while I was eating and ruined the experience a bit. Mostly I just felt sorry for the fish.
cat anderson . 2024-06-03
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had the bbq meats and ended up with food poisoning, place was very dirty as well
grace howden . 2024-05-08
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Food at Ginseng is amazing 👏 and it was exactly that this evening. I can't recommend this place enough. Service is great, and the atmosphere 👌 and the music always fab.
Sarah Gerrett . 2024-03-29
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Food at Ginseng is amazing 👏 and it was exactly that this evening. I can't recommend this place enough. Service is great, and the atmosphere 👌 and the music always fab.
Sarah G . 2024-03-29
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I'm sorry, but I cannot give any rating. This restaurant is operated by people from China, not Korea. If you are seeking authentic Korean food, I'm afraid this is not the place for you. They are using low-quality Chinese stir fry to deceive local UK patrons. I believe the chefs and staff working there have no concept of what basic Korean food entails. The seasoning and sauces are all incorrect, and the cooking methods are wrong. If you go there for Korean BBQ, the marinade of all types of meat are totally wrong! The food quality is low, and there are no traces of any Korean taste or dishes in that restaurant. As an Asian familiar with Asian cuisine, I must say it is a shame for them to run a so-called 'Korean restaurant' in such a manner.
Kit Mak (Kit Mak Cooking Channel) . 2024-03-18
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Great food , staff friendly was a very good experience
Amber Mattisson . 2024-03-17
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Nice sevice and Beautiful food all ways nice and quiet needs to be updated and the drink menu is quite unique
Maria Phipps . 2024-02-13
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The quality of food is excellent, sadly the business appeared to be going out of business. The inside is grimy and unused, there’s a fish swimming alone in a huge tank that doesn’t even have a single plant or anything in it. Very weird ambience really.
Luke Phillips . 2023-12-20
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Very, very bad quality for a Korean restaurant; the price is not cheap at all: £10+ for a portion of soup as attached
Lucas Vinh Tran . 2023-10-09
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Really great customer service and amazing food and portion sizes! Would definitely come here again
spacey amy . 2023-10-01
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Really good value for money, great portion sizes for the price. Ordered three dishes for the bbq between two of us and were very full by the end. The staff were really welcoming and patient. Great experience, would go again
Ziggy Allcorn . 2023-10-01
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The price is reasonable. The dishes tastes is so and so.
Charles Ma . 2023-07-29
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Atmosphere can be better, but the food was delicious and service was good. Nice Korean BBQ restaurant where you grill your own.
Josie Zhang (Jiusi) . 2023-07-12
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As always, the food was amazing. Great service, great atmosphere, and the staff was extremely helpful. I would highly recommend it.
Sarah G . 2023-06-25
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Ordered toboggi and kimchi rice. It arrived 5 minutes later. Semi heated toboggi and kimchi rice was reheated in frying pan with reheated fried egg. 23 pounds later, I asked where are the little appetizer dishes. Oh, she said, we don't serve those here! Not a typical Korean restaurant
Ted M . 2023-06-12
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The reception was good but my girlfriend noticed that the color of the barbecue meats were not very clear and did not seem fresh but we consumed for £72 resulting in stomach aches and diarrhea the next day.
Trel Booster . 2023-05-03
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Please make sure you don't order any meat for the BBQ. My boyfriend and I got stomachache "diarrhea" the whole day. I didn't attend classes because of that and my boyfriend didn't go to work. It was really bad. The meat wasn't fresh or well conserve. OMG I was so afraid that this stomachache won't stop. But after taking some medicine I am quite alright. Becareful with your order guys. I don't recommend the BBQ. The meat wasn't fresh and it could lead to intoxication.
Miriam.M Savané . 2023-05-03
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Place was dirty and cold with a pretty poor service. Food wasn’t too bad but over all a bad experience and won’t be returning.
Turányi Viki . 2023-03-26
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Decent food, but not authetentic Korean taste. If getting the all-you-can eat it is cash only. It's not particularly good nor is it bad. Pretty bang on average.
Zhen . 2023-03-07
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I would highly recommend this place as everything was very good from the service to the food and the staff were excellent
mark knight . 2023-02-27
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Service really good. Foods were really good. But it was tooooo cold in the restaurant.
Markie . 2023-02-01
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Awful! Walked in and walked out!! Avoid at all costs. Service was very poor definitely not visiting here again!!
Shazza . 2023-01-29
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Wow! The food is absolutely amazing. Fresh, full of flavour. The staff are friendly and helpful.
Racheal Farrah . 2023-01-24
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Staff was polite but thought it was unprofessional for staff to be on their phone right in front of customers. Food was okay and I enjoy using the BBQ. Price was okay but I wasn't blown away at all compared to other BBQ places I have eaten at.
The Sassyharley . 2023-01-23
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每位£29.5全食1.5hr , 食物好食,種類都算多,但飲品唔包
Bee Bee Wong . 2022-12-21
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It's a shame as this place seems to have lost a bit of its spark. I used to really enjoy eating here but last time it just wasn't good. My husband and I had bibimbap - beef and chicken - and there was barely ANY meat in either of them. Very stingy - a literal sprinkling of pieces along the side, and what was there was very bland. We were also not given any side dishes/banchan at the start of our meal as we normally get. Maybe they stopped offering this? The service was quite slow and unfriendly. I hope they start to take a bit more pride in their food again but otherwise, I won't be visiting again unfortunately.
Kerry Griffiths-Mullins . 2022-12-14
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No spice warnings on any of the dishes, so sometimes can come way hotter than expected!
Will . 2022-11-29
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KBBQ is cash only - unsure why when all other offerings is card. Service is average, the process for KBBQ is not really explained and the staff didn't really take to answering questions about it. Food was good however and drinks fairly priced. I would generally agree with other comments on here, feels more like a Chinese than a Korean restaurant - but for those wanting to give a KBBQ a first try, it's worth it!
A N . 2022-11-20
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2 of us went for the All you can eat Korean BBQ. This cost £24.99 and is only payable by cash. You can choose anything from the Barbecue section of the menu, max 2 items per order per person. This meant the 2 of us could order 4 dishes each time. The initial order took a while, around 30 minutes after we sat down to come & start BBQing. Sides such as Lettuce & Rice needs ordering and isn’t just provided. The beef selections & pork belly were really nice. Many of the choices are thin sliced so they cook easily. Ordered some chargrilled chicken wings but found these to be a miss as the meat was still pink in the middle and the BBQ just couldn’t cook it thoroughly. Drinks are reasonably priced although I went for a tap water which was served in a half pint glass meaning I had to ask for a refill a few times. Overall a nice experience to atleast go once. It is pricey at £25 per person but good for a treat.
Tom Haines . 2022-10-05
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Visited here a few times and never fails to be a great experience. Was delicious food! Staff were really friendly and very accommodating. We had a lovely evening, highly recommend. Thank you!
Liv Wright . 2022-09-29
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The food was delicious and the service was perfect! I will definitely return soon!
Andreea . 2022-09-25
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Gave away table after 6 mins, couldn't park. Didn't explain menu changes or cash only parts. Didn't look clean. Would not go again
BlueTalizzz . 2022-08-28
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We came here for dinner and everything was delicious! Definitely worth the money!!
Selina Tan . 2022-08-25
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Really nice authentic Korean food. Not expensive but great quality. We all enjoyed our night.
FRANK MELLOR . 2022-08-13
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Edit: It has been quite a few years ago that I had my bad experiences. Things have definitely improved and it's a nice place to get some kbbq again. Staff are a lot nicer (maybe better trained) and the quality of the marinated meet has improved too. I'm leaving my original review as it was applicable at one time, but wanted to update with my latest experience. Original post 2016: I've been eating here for 4 years throughout my university life. Initially their barbecue food quality was really good, but it has drastically fallen over the years, as well as their quality of service. With our latest visit, it might be our last too. I understand when the place is busy, staff are also busy that is understandable and I have usually no problem being patient with waiters, but what was really annoying was when our table was completely ignored, while the table next to us seemed to know the staff, got served a lot faster, got all of their side complimentary dishes and the waiters seemed to constantly be near them and take their wishes. We had to wait 30 min before they would respond to us calling them to make our first order. Then we had to request twice for the water we ordered and never got our side dishes, which we should have gotten the moment we made our order. The soy sauce dish had barely anything poured in and had to request them re-fill it, which they again barely poured anything in it, considering this one little soy sauce is to be shared between a couple of people. When the bbq meat arrive, it was nothing like the marinated meat I used to have (considering I order this same dish every time I come and I know how it used to taste and be). It was not marinated at all. The staff looked irritated every time we tried calling them, which is unreasonable considering they were more than happy to serve the table next to us. Overall, their meat quality has fallen, their staff attitude is poor, their service is poor and they have become even more stingy when it came to the soy sauce. This is my opinion based on the experience I've had from the last few months visiting this place. I am very disappointed as this was one of my favourite places to have a meal at.
Shari Em (Shinshoku) . 2022-08-02
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Very nice food and the lady who served me was very helpful and friendly I was bit awkward since I've never been to a korean place so I was worried I would upset them. But very nice 10/10 would recommend
Lolagoldendiva 011 . 2022-07-26
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Very good BBQ restaurant. The beef is very delicious. The fried squid is crispy. I've been here many times and really like this restaurant. The service is good and the staff are friendly.
Charlotte Fang . 2022-07-08
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Some waitress are very rude. Treat different people differently.
kyle xu . 2022-07-06
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Meat BBQ was great tasting and plenty, we were full a s a gun. However the owner needs to buy new seating as the chair springs were nearly coming through the seat material. So uncomfortable to sit on as we were there a couple of hours. I managed to find one Leather look seat which was fine. PLEASE. Get New Seats.
esh1066 . 2022-06-26
MORE AT TripAdvisor
Fun experience and really nice food. Really recommend the all you can eat meat as it allows you to try a lot. Friendly staff showing you what to do. Great place to go with a group of friends.
Joshua Harrison (Josh0724) . 2022-06-25
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Visited Sheffield for a few days and decided to go to this restaurant as I've always wanted to try KBBQ and I was not disappointed. Staff were very attentive and the food was very delicious. Will definitely be coming back whenever I'm back in Sheffield!
kim . 2022-06-14
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This is a Chinese restaurant. There is not a Korean in sight, and it shows as the food was not very authentic and the staff don't know the menus. They got our order wrong twice and still put the wrong order on the bill. We had to ask for the bill to be corrected. Service was average and the restaurant was not great. Chairs were old and broken, toilets were not very clean and the floor was sticky.
Matt Norman . 2022-05-07
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bad service , i will never come back🤮
Ba Mạo Vlog . 2022-05-07
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Good food. A bit confusing to understand how the menu works, but once decided and the food came out it was very tasty. It's a small restaurant and you can cook Infront of you if you want to BBQ, which the BBQ buffet is cash only, but it is a nice restaurant. The tap water was warm though in a warm glass which wasn't too pleasant
Connor Downs . 2022-04-17
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Tasty food. Serving staff were very attentive, which was refreshing! Dishes were cleared away promptly, things were refreshed promptly. Everything was 5☆ Thank you for a lovely experience and tasty food. We will be back.
Dimples S (부-인) . 2022-03-27
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I am Korean so I can say that they sell FAKE Korean food for sure. It is obvious that food is not cooked by Korean and it's too salty or tasteless with bad smell. I recommend you to not go there and please don't judge Korean food by the food they serve because it is NOT Korean food. Lots of spellings on the menu are completely wrong which means that the owner didn't even tried to know about the food well. The interior is also not Korean style. I am sad that I cannot give 0 star.
Sehun Kang . 2022-03-15
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Absolutely fantastic KBBQ place, the staff are so nice, friendly and attentive, the food is amazing, definitely recommend! 10/10
Evie Reverie . 2022-02-10
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Me and husband went for a meal and drinks. The food was AMAZING and the service was excellent. We will definitely be coming back. Highly recommend.
Sarah G . 2022-01-31
MORE AT TripAdvisor
Delicious Korean BBQ! Not the most authentic place in the world but everything is fresh and delicious, and spicy 😊
Catherine Huntington . 2022-01-16
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Nice food, lots of korean options but you can clearly tell it's run by Chinese people - the barbeque is really nice
Nikitha Justine . 2022-01-14
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This food is too flavor for my tastes:( Noodles is too spicy,it could use a little less chili. That lad who work there was diligent! If you aren’t worries about authenticity & just want a British version of Asian food meal,it’s alright.
Danise Wen . 2022-01-11
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Just had a great lunch there, staff is very friendly and the food is just amazing! We had the fried squid and peanut chicken as starter/sides, and obviously had to try out their table BBQ! So we ordered to kinds of beef and some pork belly. I'm usually don't like pork belly, but having it so thinly sliced fresh of the BBQ right in front of you, even I couldn't resist! And the beef is just to die for, see through thin, cooked in a minute, so tender, and the flavours were amazing. Defenitely double dip in the dip bowl! Can't recommend this place enough, we ll definitely come back! 😊
Verena . 2022-01-08
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Ordered through Deliveroo. Restaurant accepted the order, went through the whole journey of “in the kitchen” > picked up > nearly arrived, only to cancel as the driver showed almost here on the map. Apparently because the restaurant is now closed or too busy. Don’t accept the order therefore costing us 50 minutes of waiting before needing to order something else. Poor.
Rob Harris . 2021-12-27
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The customer service has dropped since I have last visited them
Yuno Inevitable . 2021-12-01
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Price is acceptable. The service is good, the stuff serves thing very quickly. Lots of choices of meat.
James Huang . 2021-10-29
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This is Chinese restaurant. Food is not that bad but this is not Korean food. I lived in China for one year I love Chinese foods.
tori Xx . 2021-10-27
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the most incredible korean bbq ever. the food is delicious, the servers are so helpful and the overall experience is amazing. they are well priced and every part of my 3 visits so far have been exceptional. thank you!
l a . 2021-10-13
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Wasn't good/ wasn't bad. Food was ok. Staff were fast at seating and taking food order but apart from that its so hard to get attention. We did the korean bbq. It was average. The toppoki (tteokboki) was a bit too sweet for my liking.
beabeabun . 2021-09-16
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Really not impressed… food was nothing like imagined. Ordered through Uber eats, tofu was tasteless and raw, belly pork was gelatinous (what there was of it) and padded out with cabbage. Chicken wings totally tasteless and dry. Horrible
katrina edwards . 2021-09-07
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Unbelievable value and cook your food to your own liking
Robert Sliwinski . 2021-08-09
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I absolutely enjoyed the food would recommend going. Friendly service and amazing food. The food was not overpriced at all and very affordable.
Z2134ROhannahd . 2021-08-04
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Ordered a couple of times. Good tasty food
Hazel Taylor . 2021-07-31
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I absolutely loved this place. As a matter of fact I went back two nights in a row. They remembered me. I highly recommend the Bulgogi and the La Galbi - the tender beef and beef short ribs. I wish we had this style of cooking back in Houston. My wife had the Teriyaki Steak plate and really enjoyed it as well.
Caleb Emerson . 2021-07-09
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Food terrible and service even worse. Please avoid this place if you wish to say healthy. Tried talking to the management the dangerous issue but they could not care less.
Simon Cunningham . 2021-06-18
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那天想說生日來個韓式吃到飽,看著3.9🌟結果真的好失望... 肉的品質非常非常差,絕對不要點牛肉跟魷魚,沒有附贈小菜,爐子也不對,更別說醬料,竟然附的是黑醬油配辣椒粉(說好的韓式呢?????) 還有免費蛋炒飯(???) 完全跟韓式扯不上邊,真的很失望。 但是其中一位店員非常友善,其他兩位有點狀況外,一問三不知的那種。 我想那天最好吃的應該是.....生菜(乾淨整齊????) 總而言之,絕對不會再去,大家可以參考參考... (以下附上菜單和實際)
Momo Lin . 2021-05-31
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态度挺不好的,而且小菜都没有,我不说上生菜也不知道上。说实话味道挺一般的。不会再去了。
Wu Siyi . 2021-05-28
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Reasonably priced, full of flavour and options. Recommend the Sweet and Sour Pork, Korean Style Peanut Chicken and Squid Namul. Do not get the Squid Namul if you don’t like spicy food.
196blakem . 2021-01-30
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I think they don't clean well, the restaurant is quite dirty. I could feel lots of oil on the table anywhere. And also, there's no korean, they are all Chinese. As a Korean I am sure that the foods are absolutely not Korean food. I can say the foods are Chinese korean food, rather than classic Korean food. I wouldn't visit the restaurant again.
afasas . 2020-10-19
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Was nice and chilled, food came quiet quickly too, staff friendly
Sam Hukin . 2020-10-10
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Amazing Korean BBQ with reasonable price. Staff are friendly and attend to our needs promptly. the only downside is that we can only order 2 things at a time per person but it's fair enough as we went for all you can eat and still can order some more.
Sonny_LA . 2020-08-19
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Good prices, good portions, great experience with the grill. We left really satisfied.
Shinigami . 2020-08-17
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Always love going here. The food is always delicious, and the service is amazing. One of my favourite restaurants in Sheffield.
Heather Thomson . 2020-08-04
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The first day of discount Although the restaurant was full of customers, the server on the upper floor tried his best to give us a nice experience. Recommend the beef selection and the roasted pork with iceberg.😋😋😋
RITA REN . 2020-08-03
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Decent food but average service. This Korean restaurant is located in the west one complex, which is around 10 minutes walk from the city centre. The restaurant itself has two floors, therefore they have the capacity to hold a lot of customers. The restaurant serves Korean dishes and also Korean barbecue. The first thing to notice is that the staff and chefs are Chinese and not authentic Korean. The staff are friendly but the service was slow and the waitresses were not monitoring tables regularly. Furthermore, where I was sitting one the staff were causing a loud racket by dropping frozen food on into containers which was very annoying. I ordered from the lunch menu which has a few offers. I ordered the soup and hot stone pot offer which costs £15.99. As you are waiting you are given two complimentary small starters. The hot stone pot comes with a spicy dip, the portion is reasonable and is surprisingly filling. The salmon tofu is quite tasty, my favourite part of the meal. Overall, the service was a bit of a let down and I think it is not value for money, a bit too pricey.
Richard Kwan . 2020-03-08
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Omg that about sums this place up,staff friendly, and the food was delicious, will definitely be taking all my family next time we visit 😍😀
Debbie Sullivan . 2019-12-30
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Not great, no beef bulgogi or Korean beer. Service not great and most uncomfortable chairs
Trevor Joseph . 2019-12-20
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Atmosphere is great, food was nice, bibbimbap was on point but they ran out of tteok-bokki when I was dining in.
Chin Ting Wei . 2019-12-02
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Worse restaurant ever. Staff we're gathered infront of the till blocking the already narrow walkway like they're having Annual General Meeting (AGM) And I was holding a baby and trying to get past they WON'T EVEN Budge as if I were transparent to them!! And when I press the alarm trying to ask for service, (that short China lady with glasses on) she just came round and walk off right away before I even finish my sentence. And the same short lady mops that bloody floor at 9pm when they're not even shut yet I'm like are you bloody kidding me? The restaurant is not baby friendly either. AVOID AT ALL COST!! VISIT AT YOUR OWN RISK!!!
kennylsk . 2019-12-01
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Delicious Korean BBQ. Cooking and sharing as a group is really fun.
Howard Cox . 2019-11-18
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Typically this is only my review. Reviews vary with different tongues as well. Had a really high expectation after reading the review but was really dissappointed. Service was very very slow. Ordered an authentic spicy korean wings and it was worse than anything i ever had. And pork ribs hotpot, i had so many hotpot in my life but this was one of my worst.
sagun shrestha . 2019-11-16
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Lovely restaurant, friendly staff, tasty food
Dragos-Ionut Iordachi . 2019-11-16
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Stopped by here when we were recently in Shefffield. Restaurant is not up to much, the food is tasty, but you have to cook to yourself, which once the lovely wears off - is a bit annoying. Would be good for friends, but not if you're really hungry and want your food cooked quickly and not by you!
travelbag3011 . 2019-11-03
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It was ok. It isn't authentic Korean food as it tasted more like Chinese than Korean. Disappointing for the only Korean BBQ place in Sheffield.
Diana Park . 2019-10-26
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Food was a bit cold when served, pancake was chewy. Cutlery was dirty, seating was cramped. Didn't enjoy very much and decided I'm not a big fan of Korean cuisine.
Anisha Lad . 2019-10-13
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nice restaurant,very nice stuff called Doris,but they always out of lettuce!LETTUCE!!!
A Zhao . 2019-10-06
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Very good food and general service but website said closing time was 11 we were asked to leave by half 10 which meant we had to rush... staff approached us about paying bill before we even finished eating at 10:10pm. We chose this restaurant because of the 11 finish only to be rushed.
D . 2019-09-29
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Big amount of food , fast services
Ayesha Alhazzaz . 2019-09-25
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對於從Bournemouth 來到此處的學生來說,韓式烤肉吃到飽真的是物超所值👍
Jo Chiao . 2019-09-04
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Went past a couple of days ago and this place looks like it's closed down (menus ands stuff removed from windows, chairs and tables being cleared out) and the website has vanished.
Grappaman . 2019-09-01
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Just like to say I ate at this place last night and I got served by mei and I have to say say she was fantastic, even though she was extremely busy her manners where impeccable, if I ever open a restaurant I know who to recruit :) I will 100 % be coming back again, thank you to all the other staff as well :)
Stay Play Paws . 2019-08-24
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Good tasting hotpot. Meat was a little fatty and too little of meat. We wanted a hotpot and bbq but unfortunately both use the same grill so we had to choose the hotpot.
qiuyi toh . 2019-07-28
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Erstklassige und authentische koreanische Küche. Leider keine Klimaanlage, was üblicherweise kein Problem beim durchschnittlichen englischen Wetter sein sollte, bei 34 Grad leider schon.
Franz Brauchart . 2019-07-25
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The worst,I ordered some Dim sum and they tasted bad and after trying just a bite of everything I got food poisoning,awful,vacation ruined by getting sick!!!!
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Been eating here for years and years , The food is top notch and the service is excellent , The staff are great and helpful if your unsure what to get , I adore the 3 roasties dish ! Duck , char Sui pork and crispy belly pork with rice or noodles is amazing as is most of the dishes served here
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Usually I love this place, but the most recent visit has put me off returning. The food was great I can’t fault it, and the atmosphere is good. But firstly as I went to pay, the staff member pressed to add service charge on the card reader, I don’t usually mind giving a tip when eating out but atleast give me an option to do this. If waiters were bringing me the food I’d ordered and checked later to see if everything was ok then yes adding a service charge would be the norm for me, however it’s a buffet and I collected my own food, the most they did was to bring me a cup for my refillable drink and took my money at the end which I don’t think warrants a service charge. I’d only noticed this charge was applied and paid once I looked at my receipt later on. Secondly a staff member ran after me and my partner while leaving shouting that we’d not paid for our meal embarrassing us infront of everyone and they’d locked the automatic doors which were unlocked once I’d proved I’d paid by showing my receipt. Hardly any apology for their mistake and we left. Probably won’t return for some time unfortunately.