Gino D’Acampo Sky Bar 360 in Liverpool

The atmosphere was amazing. The tunes were brilliant and the staff are really friendly. However, the food was nuked in the microwave. I had the rice balls and 50% were ice cold and the garlic potatoes were too hot to eat right away. Don't get me wrong, the food was lovely but the presentation was not the best, the bread was literally bread 5 ways, no spread or butter, the potatoes were presented as 16 boiled potatoes in a bowl, and as I said, felt like the food was microwaved. For the sky bar, I would go just for the drinks and to take in the views, maybe eat before you come here.

We booked for afternoon tea for three of us. The location was amazing, which was why we had chosen it. That was our mistake. We should have checked out other people’s experiences. There was only one person greeting and serving when we arrived, which was at 2p.m.. It was quiet, so we didn’t think that would be a problem. She asked for our drink choices, which we gave her. These were promptly brought out to us. There was however no pots of hot water as there is usually. One of us requested hot water and was given a small cream jug. The afternoon tea eventually arrived. The savoury selection was very limited. One finger of egg mayonnaise each, the same of cream cheese and cucumber. The bread was stale around the edges, which to my mind means they had been made too early. The scones were delicious but there wasn’t enough clotted cream. When I requested more, I was told that the delivery had missed and there was no more in the kitchen. The jam was plentiful. The deserts were okay. Quite a good selection, which we couldn’t manage to finish. When we asked for them to be packed up to take home, there was no boxes or foil available, as before, there had been no delivery that day. We were given some napkins to parcel our leftover food in. Not great. We thought £31.00 per person was excessive, but then to put a 10% optional service charge on top was a step too far. Needless to say the tip wasn’t left. We will certainly not be returning.

We ate down stairs in Gino’s which was excellent and decided to have a drink in the Skybar before going to the theatre for the evening. To get to the bar we 1st checked with Gino’s reception as we didn’t have a reservation, she said it was fine and referred us to the lift manager who also asked if we had a reservation, we explained that the lady on reception had said it was OK and had sent us through, he was very friendly and opened the lift for us. To get into the Skybar we had to get past security who asked the same question about a reservation then referred us to a lady at the bar. At this point the tables and sofas around the bar were all empty, we were then asked again if we had reservation as they were very busy, we explained we were having just one quick drink as we were going to the theatre. She said that we could take a gamble and sit at a table but would have to move if the booking turned up, we said that was fine and we would just move to one of the other free tables and her response was that they were booked too. She may well have just said “we really don’t want your business” such a shame as we have only had positive experiences previously but I’m afraid we won’t be going back!

Nice cocktails in a lovely bar with views of the city. Reasonably priced for the setting. We booked for sunset however it was cloudy all day but still a nice evening.

Do not buy the cocktails, they are as weak as nats water. Felt like l had had a glass of lemonade. And they charged me £11 for each cocktail, we were a group of people. And then l was also asked to pay £7.50 service charge on top, just for the waiter to walk over to us with the drinks? Didn't realise till it was too late that the service charge was optional? Lovely venue, good music, but don't but the watery cocktails, there not worth the money, buy a beer or a glass of wine instead.

Visited last Saturday as a belated birthday treat for girlfriend. Great location/views, pleasant ambience and food/drinks all pretty good. Service was pretty hit & miss though unfortunately. Briefly had to queue even though we had a reservation and being told by security guy quite abruptly about having to queue. Generic waitresses floating around, no real ownership, a little chaotic tbf and took ages to get drinks. At one point partner had gone to toilet and they still asked me if I was ready to order. Food options were quite limited (but tasty nevertheless) and we were given conflicting info about what was/wasn't available. All a bit chaotic at the bar too and the staff looked stressed out. Also witnessed someone being told off for smoking on the terrace outside, yet never told them where they could smoke. We're non-smokers but even thought their tone was a bit off and wouldn't have objected to people smoking. So overall it was a nice evening but lacked organisation/staff training to make it a great experience.

Lovely atmosphere and great service. The drinks were incredible and we will definitely be coming back ! Thanks so much !

Me and my partner came here for a couple of drinks before dinner and we were not disappointed! The drinks we had were so well made, the bartender really knew their stuff - we asked for a Ramos Gin Fizz and it was incredible. The service we received was impeccable, we were looked after the whole evening really well. The place is so nice, obviously the views here are stunning but all the small details are great, especially the water jugs!

This place is amazing for a drink and a view, went there on Saturday and got served by Tia got nothing bad to say help us with everything especially drink recommendations, places like this is amazing when they have lovely staff like Tia, will definitely be back

Me and my husband hosted our wedding party here in the evening . We wanted something different, with a nice vibe and pretty views. We had several meetings with the event manager at the time in which we discussed what we wanted during the most important day of our life , we worked together and discussed expectations of the day & night . The event manager made notes and worked together with me and my husband to ensure the day was as smooth as possible. Unfortunately on the day of the wedding we did not receive the service we were promised and expected. 😞 On the day of the wedding we were told that the garden has become available and since the weather was playing ball we were allowed to have tables reserved there for our guests this was a great suprise for us and our guest. Unfortunately the service was appalling from the staff. We weren't prioritised and looked after at all.. some members of the family had to wait over 40 minutes to be served. We were then taken upstairs to the sky bar where everything we discussed prior the wedding was not actioned . We didn't have enough tables reserved for our guest , we did not have an area corned off for our guest . The drinks we payed for on the day were not given out and allocated as per request . Our photographer struggled to know who were our guest therefore it was impossible for her to take pictures of everyone that was there for our wedding day. All the problems that happened during our wedding day and the service we received was far from special and most definitely not what any groom or bride wish , it created a lot of unnecessary stress where we had to complain on the evening of the wedding🥺 I have battled about writing this review as it's been a year but I would hate for another couple to receive this awful service on their wedding day.