Liverpool John Lennon Airport (LPL) in Liverpool

An absolute dream compared to other airports. Parking is just outside the departures area, two minutes walk from the terminal. I have to use Disabled Assistance, just inside the main entrance, both really efficient and friendly. Security is also efficient and not at all grumpy (what a contrast with Manchester!). Cafes and retail are abundant, somewhere for everyone. I won't consider using any other airport if I have a choice.

Fabulous airport , great staff and very friendly , no trouble getting through passport control , lovely shops , and cafes and bars , far far better than Manchester airport , and 💯 less stressful .

Tried every place couldn't get a coffee, need a lot more staff

So ryan air have usually got such a bad reputation but these two exceptional members of the ryan air team at john lennon airport liverpool have totally changed my view of this. They were ever so kind very friendly and a credit to their management thank you so much Ellis James and Sue nicholls

I use Liverpool airport multiple times per year and overall it is a good experience, particularly departing which is generally better than arrivals. My only fault with departing is that the new body scanners are very slow and cause backlogs. The arrival experience tends to be good, until you get to passport control. There are no e-gates and often only a few passport officers working. It seems terribly inefficient not to have e-gates for arriving UK nationals, and this is significantly worse than any other UK airport. I’d now say Manchester and Liverpool airport are on par with each other, with a much better arrival experience at Manchester.

Great airport, small and friendly, and with all the modern scanners so you don't have to take things out of your bag - all nice and easy.

As always .. a pleasant experience in a well organised FRIENDLY convenient airport!

Great small airport with on-site parking. Friendly & helpful staff without all the chaos of larger airports.

Now all the renovations have been completed, why if given a choice would you fly from Manchester Airport when Liverpool John Lennon airport is soo much better in every way.

Helen in Sable and Co kitchen was amazing

Easy access and parking opposite the terminal. Accessible by city bus.

Even allowing for work going on check in and security was seamless and stress free, bit surprised at getting the bus in return journey but welcome considering distance from terminal

Liverpool Airport is always my favourite and I use the airport up 30 times per year. The new security machines are amazing, such a game changer not having to remove liquids, laptops etc… The new body scanners however, even on a quiet day, take much longer than the old ones did. Staff are now to busy just talking amongst each other and not paying attention to passenger that my experience was longer and more stressful than it was before the new systems. Seems such a waste of investment when the process isn’t actually quiet.

Love this airport, quieter but nice and clean.

Flown from this airport several times and its always so easy. Much prefer this airport than Manchester. Will always check for flights leaving here before Manchester. Plenty of food and drink places to visit. Friendly staff.

2 times I go through this airport and 2 times a bad experience... my flight arrives late, I spend 40 minutes at customs control and I arrive at my connection 3 minutes late, I am refused access and I am offered to go to sleep in Manchester and take another plane the next day... the queues are endless, there are not enough staff for the controls and no one wants to help you

A whole lot better than Manchester Airport .

Ok. As always, a plus. The free parking time is starting to be reduced from 40 to 20 minutes. It has become very crowded. In the morning hours I recommend arriving 3 hours before departure.

One of the friendliest airports I’ve ever arrived into - the passport and immigration officers are polite, friendly and respectful - honestly an asset to an already beautiful city!

Description provided is spot on

Arrive early and the journey through the airport is very pleasant

Going through security is the bottleneck, otherwise it's a normal airport. All the staff we interacted with were friendly and helpful.

Great airport, short walk either from 40 min free drop off 2 or car park. Little or no queues for security and duty free shop. Couple of restaurants and bars. Also smoking area. Great connection to favourite holiday destinations and domestic cities.

They seem to have outsourced security, the vibe is totally different travelling through what was until recently my favorite airport. They need to keep an eye on this or they will loose what made them unique, a non aggressive and relaxing airport experience.

Easy to use airport. Food could be better

The Airport is very small and limited. To get to the departure lounge you have to walk a lot and it really isn't that easy to use wheelchairs. Then also the boarding from the runway, another stretch to walk. Policy all liquids in plastic bags, if you don't bring it, they have vending machines.

Quick and sufficient brilliant service

Signs about drop off ate not clear and easy make mistake. Other than that are very nice a medium size airport.

Yeah, its a lovely little airport, and improving all the time. Ireland and Amstetdam and hour away. Brilliant. Staff are great too. But that's cos they're scouse! 🤘

A tiny airport, but you can eat quite well here

Really friendly and helpful staff first time at this airport and it I would definitely come back again. Everything was easy and nothing any hassle plenty off places to eat and drink duty free etc and places to sit if you bring your own food

Absolutely disgusting yesterday the weds 12th march ..I was travelling with my dad and other patients as was on patient transport from IOM to Liverpool... Journey back home was absolutely awful for some passengers as we didn't know anything until another person said they'd seen flight delayed on iom site however,we had no information or communication from the flight info in airport and were told that the cafe the kissing gate would be serving til the last flight leaves...This isn't the case as myself and some other passengers had asked numerous times if we can get a hot drink,lots of elderly folk hadn't had a warm drink since they left different hospital so four or so hours without is shocking ....We all thought that the folk from loganair or other providers who were still there at there desks at least would've offered us a flight voucher or got drinks for us all but was just dreadful...no care for patients or keeping us all updated ....I'm sorry to say but o do hope this isn't the case in 5 mths when we will be travelling again on patient transport...not a good word to say this time...

Security ques way too longl. After paying £6 to get dropped off. Very poor

Great airport. Was travelling during the low season, but we go through check in and security in 10 minutes, completely stress free experience and I’ll probably look to travel via this airport in the future

The UK board just too slow. Not the boarder guards, the way of the check, just terrible. Takes 1h to going through if more 1 plane there in 1 hour :/

No problems flew with easyjet and straight through security in 5 mins.

They extra charge for plastic zip bags on the security scan, have in general bad attitude towards passengers. The overall hygiene is poor inside and outside. A plus is the public transport, but it is available only during the day, if you have a midnight flight- taxi, as it is dangerous outside to walk alone. 2 stars because of the Wi-Fi and the guy that helped me find my SIM card pocket.

Just can't give any airport 5 stars because of the ridiculously corrupt prices that are charged for food and drink in them, but Liverpool Airport is one of the easiest and hassle free experiences you'll have. New scanners installed. 8 minutes from entrance to lounge

Drama at the customs crossing during check-in. They accept too many flights and then people can't make it before the gates close. At the end the policeman said you should have been there 3 hours earlier. Drama!!!!

Edited to one star after you reduce the free parking from 40 minutes to 20 minutes??? After you moved the parking to the far end as well, it takes 10 minutes just to get to the terminal! What a joke! The greed of the management of this airport is unbelievable!

Liverpool John Lennon Airport is always our choice of departure over and above Manchester, even though LPL is further away and the train doesn't go directly to it. On 25 Feb 2025, we were informed a few days before our flight that the new Security System scanners were being installed and to allow up to 3 hours for the Check-in and Security Check in order to avoid missing our departure, as there had been some issues - but it appears these had been on the very early morning slots which are now much busier since Jet2 have taken up the majority of them. Our flight was at 14:50hrs and we entered the Terminal doorways from our taxi drop off point at midday. A personal check-in at the manned desks with no queues, passport check, bags weighed and tagged and then off to the upper floor (stairs, escalator or elevator), whichever takes your fancy. Security Check: the usual jacket has to be removed, boots above the ankle etc and placed in the tray with your carry-on bag. No liquid items or electricals need to be removed. I had my credit cards in my pocket so pulled over for a quick scan, including my new trainers which were sniffed on a machine I haven't seen before on my many transits at LPL. My trainers went back through the scanner in a separate tray and I was free to go. Duration from entering the building to entering the Duty Free Shopping area = 11 MINUTES (including the extra check and re-scan for me). The staff at Liverpool John Lennon Airport are all friendly and polite at all times. On the return at 22:30hrs a week later - we were pleased to see the Passport/Immigration Check booths are still fully staffed by real people (no machines), yay! Friendly faces as always and a cheery 'safe journey home' as we exited to the baggage collection carousel. Bags were already rolling around the belt as we approached it. I spotted mine as we reached it, then the belt stopped dead... Nothing was happening and no sign of movement. My partner went further along the belt and found theirs was already through. That was it, all bags had already been fully offloaded, hence why the carousel stopped rolling. Thank you LPL, see you again next month 👍

The airport itself is ok. It doesn’t have much in the way of facilities but the security process is a completely inefficient joke. We went via Manchester 4 weeks ago and it was effortless. Super efficient. By comparison there were long queues (even at 4am) to get through in Liverpool and then the whole putting your stuff in plastic tubs and getting scanned was completely chaotic. We then went to the diner for breakfast and you have to scan at the table to order but neither of us could get on the airport WiFi, the diner doesn’t have its own WiFi and we could only get 3G. To add to the annoyance, they ask you to tip the staff at the point of order. Before anyone even speaks to you or before you get your food! Won’t be rushing back here any time soon.

Park Smart parking ideal, reasonably priced

Perfect from start to finish. Everyone so helpful and friendly.

It's great to see this airport growing and investing in new technologies. I love the fact they already have CT scans at the security. No need to take anything out of your hand luggage. It took me 2 minutes to go through the security with no queues or bag rejections. A big will done. You're doing this right!

Unfortunately, departing travelers are treated like sheep, despite the fact that there is no one at the security check, take the kilometre-long winding road instead of shortening it. Even in the area after the gate, you can only stand between the ribbons, not sit down.

Small and efficient… though the safety check is quite slow.

Nice and easy to park. Easy to get into the building.

Even though the airport isn't as big as Manchester,it still offers shops for it's passengers needs including a Greggs and Starbucks too which are both situated before security along with a further Starbucks beyond security too along with some other restaurants after security. The only downside is lack of charging points for mobile phones (and from personal experience a rude Border Security guide who i had to deal with on returning on the Kaunas flight on Saturday evening 1st March who i light-hearted asked if Greggs was still open as I noticed many of the staff go in there and he shrugged his shoulders and responded "How am i supposed to know!" He was an overweight old guy and no wonder some passengers have no respect for them!) I wonder what his response would have been if i were an attractive young female instead....)

Very expensive 10 minutes for pick up

I would go give it a zero if I could, 50 mins for baggage with no other aircraft on the floor.?

As always quick, efficient and friendly. Love Liverpool airport ❤️

Great Airport never seems to busy. Jet2 staff are really helpful

Great people. Easy passage and the new security systems where a breeze

It's very easy to get there, although I'm a bit stressed about parking - 10 minutes and 5F, which is a bit unfair

We had a great experience both on departure and arrival. Perhaps lucky timing, but no queues at all at security when leaving and baggage was returned promptly on arrival. Decent facilities and helpful staff. We will be travelling from Liverpool again!

The worst airport I have ever been to. Security is completely not understanding. They wanted 40dollars for transporting small glass souvenir in my carry on!! I didnt pay and they took it away saying that I need to check it in checked baggage because „it is a rule”. I know the rules and rule is that things like this go in carry ons!!! Not recommend. The 2£ bus to the airport is true though.

Great airport with a lot of shops and entertainment however the transition with the new systems was a bit slow and stressful.

Lack of places to eat at 9pm, water fountain not working, paid clear bags for liquids, while other airports do not require to take the liquids out of the bag at all, toilets on the return dirty and no toilet paper. Worst airport I have ever been to.

smooth and seamless airport experience. Brilliant highly recommend

Nice and tidy airport. Recommended for fly away.

Great airport. Free parking for up to 20 minutes is great. You can easily pick up or drop off someone within a 5-minute walk from the terminal. I recommend

Give this crappy Airport a big miss you have to pay £5 just to drop off a passenger or to pick one up, you can not stop and get out of a car on the main road which is publicly owned, scruffy dirty airport and extremely rude and vile staff

For perspective that I’m not coming at this with limited exposure to borders, I fly in and out of UK airports every other week. This is the first time I’ve used Liverpool Airport, as it’s not particularly local. However, I thought I’d give it a try. This is the first time in approximately 10 years I have had to queue at border control as long as this. In their infinite wisdom, the management have slotted in a handful of arrivals this Sunday evening, all within 15 mins of each other. A surge of over a thousand passengers descended upon the border, which isn’t equipped with e-gates and is too small for this passenger volume. Hence, we all queued outside in the cold night air, crawling to the small handful of manned desks, the experience took over an hour. An hour in cramped, moderately chaotic lines, exposed to the elements for some of the time. I’ll stick to Stansted, Luton, Gatwick, Heathrow and even Manchester until they get their act together here and plan either infrastructure or schedules to respect that people don’t want this hassle. It was definitely a time travel experience back to an era before these things were thankfully eradicated at most British airports (except for the odd tech glitch). The irony of the first two words of this slogan (“Faster, Easier, Friendlier”) hit hard when you’re stuck in this. Second star given for patient and friendly staff, who must also be sick of handling this too.

Award winning airport, easy to understand why.

Friendly staff, quick service great experience.

Lovely airport calm and very relaxed and loads of outlets and duty free and easy access after security to gates

I lost my phone. Somebody took it to lost properties at the airport! ❤️thanks to him/ her.

Very small airport but well served by buses to the city center and back. Big problems in terms of cleanliness, as well as staff: people at the control not pleasant at all (I did not choose to take England out of Europe, so I have nothing to do with it if there are additional papers to look at.) Police walking around quietly while drunk passengers embarrass everyone and screaming in the terminal.

The airport is good. The price point on all goods and services is high like all airports. Security is good and efficient. Plenty of bar and restaurant space when I went through but not sure about summer highs or when flights are disrupted and delays occur.

Quick check-in and polite security service going through. Refurb not an eye sore and new cafe nicely different in concept

Always fly to and from Liverpool it's a brilliant airport, really efficient staff and check in 👍

It’s an ok airport. Definitely needs a train link to and form the city, buses are way too slow. Facilities are ok but tired and overall vibe of the airport is outdated and a bit depressing.

Took for ages to check in our bags. Staff not v helpful

Nice and quiet no rush staff were excellent

Always try to use Liverpool where possible. Fast efficient and friendly security, always quick through and coming back the passport control has been much quicker lately. Nice to see some new food outlets. Meet and greet parking easy to use, good pricing and excellent customer service from Chris when we returned late after being stranded in Oslo due to flight delays. Would recommend.

Easy exit with just had luggage

Friendly and helpful staff, security was smooth and efficient with clear instructions of what to do. Couple foods options, there’s basically two of what you’d expect. Few food options, drinks and mini store such as WH Smith or Boots. Boarding was smooth and in my case the plane left exactly on time. There’s also a Greggs before Security and bus options to the City Centre alongside easy to locate Taxi Bay.

Disgusting Rude security women fuming with us because we told them we would like to be patted down instead of going through the scanners. Couldn’t get over how rude they were!!!

Good access. Long stay parking very close to the airport building. Great. A little bigger than in Bydgoszcz 😁

Small and easy to find your way

Security stalled me for 15 mins searching me and ripping through my bags for no reason other then the airport was dead and they had nothing else to do clothes were left all over the place very rude and aggressive puts me off flying with them again

Easy airport to transit. Fast times from aircraft to curbside. Can’t complain. Like every other airport in England it’s a bit to busy

First time flying from this airport. Really enjoyed it - it's not a modern "luxury" experience but it's got a chill atmosphere, plenty of places to sit without a huge crowd like you get in Stansted, and a great selection of music. Will preferentially fly from here in the future.

Very good experience staff are lovely and helpful

Very helpful staff, altogether a very pleasant experience

Fantastic airport, Airport Assistance, Check in Desks/Staff, Security, Duty Free and Food/Bar Outlets, Information Display Screens, Boarding Gates are all first class. The airport is clean, easy to navigate and close to home. Drop Off charges are a little unfair, seems like a scheme just to make more money from travellers, even added on to your taxi fare! Buses do drop you off and pick up directly outside the airport if you are travelling during bus timetables. Other than drop off charges this airport is first class! ✈️

It is good to have an airport in you hometown. Thing is that the number of flights decreased massivelly since Covid, so the destinations. Sad. The airport terminal in mostly empty, except summer time.

Problem at control (Filtering Inspection): lack of tact and intelligence of all inspection staff who have a general condescending attitude in the search for secondary control effects, deplorable behavior in the interaction with travelers. I know airports all too well. Liverpool Airport must raise the bar out of respect for travelers and pride. Remember to turn the heating back on, also out of respect for the travelers and for all of your employees, who, with the exception of your screening agents, are friendly and intelligent.

Well connected. Quite a small and intimate airport with good organization. Toilets could be cleaner.

Well organised not too many delays considering the weather

I want to say a big thank you for the lady who was at the check in of flight W43012 on the 10th of January. Long story short, my father dropped his phone in my car and realised that after he passed the security. I found the phone and the lady from WizzAir check in desk handed the phone to my father at boarding gate. Thank you ! Was really appreciated!

Medium sized airport, staffs are friendly. Especially immigration was fast and officers are very friendly and welcoming.

The business lounge is open until 8 pm like all shops, there is very little place to sit while you wait to board, there is nothing to buy in the shops other than terrible sandwiches and chips, there are no sockets to charge your phone

Absolutely shocking, why load 180 people into a plane knowing full well they are going to be sat on the runway for 3+ hours, and then a 5 hour flight, what an absolute joke. First time through Liverpool and I'm appalled

Terrible experience they don’t know how to de ice an aeroplane here takes them 4 hours

Wondering what projection is for Sat 11th Jan departures.

One of our favourite airports. As I am disabled we can pay for a long stay car park within 100m of the departures entrance and quickly access special assistance. There are many people to help and they "remember" where you are. However, gate 9 is perculiar as you have to be pushed past the lift we used, have our documents checked elsewhere, and then go back to the lift. All seemed a bit odd. Overall, we will use Liverpool John Lennon whenever we can.

Terrible airport. The lounge refused entry for card holders, even though it was empty. Most of the restaurants and bars are closed. Avoid at all costs. Not a patch on Manchester Airport.

Wow, delays due to snow here in Liverpool Airport. Hoping won't be long sat on plane.....whilst snowploughs still clearing the runway!