Liverpool John Lennon Airport (LPL) in Liverpool

Clear plastic bags are not free

Passenger-friendly airport. Despite the large number of passengers, you can always find a place to relax before the journey. Efficient passenger service.

Always fly to and from Liverpool it's a brilliant airport, really efficient staff and check in 👍

Liverpool is quite possibly the friendliest airport in the uk from check in to special assistance team especially George and Gary who I had a great chat with while they were helping me nothing too much trouble all done with a smile I y to Liverpool from Belfast and would never go to Manchester which is closer they are like chalk n cheese well done Liverpool with special recognition to George in Gary in assistance there a credit to the airport Linda Morrison

Friendly - Liverpudlians are nice people

The reception staff and customs staff are efficient and friendly shopping area staff are polite. Avoid The kissing Gate. The tables are filthy the wait for food horrendous and all round service appalling.

Small, which is a great thing. Easy to get off the plane and into other means of transport. It took me tonight maybe 10 minutes including finding the toilets. Very clean toilets, I need to mention. There is news agents open until at least 9 pm if not longer (didn’t ask, was open when we landed). Tons of atms. Some sculpture there as well. All in all very nice airport, although nothing insanely good like say Singapore or Doha.

Straight forward. No messing. Modern gates in at security so you don't have to empty your bags to go through the scanner. Back to the good old days of travel. Manchester needs to catch up. Well worth the extra travel from Salford for a lot less hassle.

We had a return flight to Madrid. Always fly from Liverpool whenever we can. Friendly staff, great facilities. Easy journey out and return as usual. Flying again very soon 👍🏻

Classic airport. Now security lets us pass without removing liquids and electrical devices from the bags, which is nice. It is difficult to find drinking water: there must be fountains but in the toilets there is only hot water.

My favourite airport. By far the fastest anywhere I’ve been in the world

Easy to navigate and lot better than some airports. Plenty of shops/restaurants just a bit on the higher price but you’re on holiday make the most of it. 🍸

You know it's flying time when you arrive at John Lennon airport 👍

Best airport for short trips away. Quick and easy to get through.

Brilliant airport in and out no bother at all everyone helpful and pleasant best airport I've been through, a lot of airports could learn from John lennon congrats to everyone working there

Far less busy than Manchester, we were off the flight and on the car park home within half an hour.

Having a smoking area airside is standout. Nice quiet airport..

Great airport from parking to boarding. Only gripe we had was the aspire lounge wasn't the same standard as the one in Manchester airport. No self serving cooler fridges to get your own beers etc, had to go to the bar an queue. A smaller selection unless you wanted to pay a little extra. The food wasn't too great either.

the man who was working fast track this morning deserves all the best

Many staff looked shattered felt for them on visit. Limited till service only do it yourself Simon said machines. Not very Gluten Free/Vegan friendly sharing my experience for others.

First time flying out of this airport yesterday to Poland and was disappointed with the customer experience. The queues at security were horrendous and painfully slow. Only 3 lanes open. I like the new style bag scanners as you no longer need to separate your laptop and liquids, however the human body scanner is even slower than the old ones. Then you have a long walk through the duty free shop with staff trying to sell you everything. Felt like I was back in Marrakesh and having to keep saying NO. Then got to the bit to get down to departures. No visible lifts. I struggled to carry my bags down a flight of stairs. God help those with small children or the elderly. I wouldn’t use this airport again, unless I had no other options.

freindly staff helpfull good place

Abusive and incompetent security staff. A mediocre low cost airport playing to be world class. Just fly from Manchester

Great airport only con would be no air conditioning

Great airport very easy to get through

Very efficient security with friendly and helpful staff.

The customs are racist. I’m the only Asian there and the only one that got patted down even though the scanning pod did not show anything wrong.

Small and quick. Good parking within walking distance.

Liverpool Airport is always my favourite and I use the airport up 30 times per year. The new security machines are amazing, such a game changer not having to remove liquids, laptops etc… The new body scanners however, even on a quiet day, take much longer than the old ones did. Staff are now to busy just talking amongst each other and not paying attention to passenger that my experience was longer and more stressful than it was before the new systems. Seems such a waste of investment when the process isn’t actually quicker.

Best airport in the U.K. , if given the choice I'd fly from Liverpool every time. Still the best, great staff from car park to inside. Visited again today, still smooth and easy. Beware of rip off coach drop off and pick up fees. If your getting a minibus to the airport, make sure they know its £35 drop off and £35 pick up fee if they don't pre pay 24hrs before.Even if you pre pay its £20 drop off and £20 pick up. Greedy organisations need to be taken to account. Big shout out to Graham Murray for getting me through the airport with zero hassle, really nice bloke.

Awful, i was there with 12 minutes before the final call and they didn’t allow me to go to the airplane , avoid at all !!! The worse airport possible from uk , i dont recommend to anyone who want to fly from john lennon liverpoo and swissport awfull as well

Easy checkin and new security measures a breeze

Liverpool John Lennon Airport is an excellent example of efficiency and cleanliness. The entire airport is spotless, from check-in to departure gates, with well-maintained facilities and comfortable seating areas. Staff are professional, friendly, and always helpful. Security is swift yet thorough, making the experience stress-free. The layout is easy to navigate, with great shops and dining options. Despite being a busy airport, it maintains a calm and welcoming atmosphere. A truly outstanding airport—one of the best in the UK!

Always an easier check in experience with this airport. You don't feel rushed.

Great airport: quick and professional security area, a nice few shops and restaurants plus plenty of seating. The refurb is lovely, but clashing music from multiple sources is offputting.

Liverpool John Lennon Airport has a lot of room for improvement, especially when it comes to accommodating passengers of different faiths. One major drawback is the complete lack of a designated prayer room. In today’s world, where many airports provide multi-faith spaces to cater to travelers’ religious needs, it’s disappointing that Liverpool Airport has overlooked this necessity. For Muslim passengers in particular, finding a quiet and clean space to pray can be a real challenge. With no dedicated area, people are forced to use uncomfortable or inappropriate spaces, which is far from ideal. Given that other UK airports, including Manchester and Heathrow, provide proper prayer rooms, it’s surprising that Liverpool has yet to follow suit. If the airport wants to truly improve passenger experience, adding a prayer room should be a priority. Until then, travelers looking for inclusive facilities may find themselves better served at other airports.

A nice pleasant and calming atmosphere around the airport lounge

Tried every place couldn't get a coffee, need a lot more staff

Fabulous airport , great staff and very friendly , no trouble getting through passport control , lovely shops , and cafes and bars , far far better than Manchester airport , and 💯 less stressful .

An absolute dream compared to other airports. Parking is just outside the departures area, two minutes walk from the terminal. I have to use Disabled Assistance, just inside the main entrance, both really efficient and friendly. Security is also efficient and not at all grumpy (what a contrast with Manchester!). Cafes and retail are abundant, somewhere for everyone. I won't consider using any other airport if I have a choice.

So ryan air have usually got such a bad reputation but these two exceptional members of the ryan air team at john lennon airport liverpool have totally changed my view of this. They were ever so kind very friendly and a credit to their management thank you so much Ellis James and Sue nicholls

I use Liverpool airport multiple times per year and overall it is a good experience, particularly departing which is generally better than arrivals. My only fault with departing is that the new body scanners are very slow and cause backlogs. The arrival experience tends to be good, until you get to passport control. There are no e-gates and often only a few passport officers working. It seems terribly inefficient not to have e-gates for arriving UK nationals, and this is significantly worse than any other UK airport. I’d now say Manchester and Liverpool airport are on par with each other, with a much better arrival experience at Manchester.

Great airport, small and friendly, and with all the modern scanners so you don't have to take things out of your bag - all nice and easy.

Great small airport with on-site parking. Friendly & helpful staff without all the chaos of larger airports.

As always .. a pleasant experience in a well organised FRIENDLY convenient airport!

Now all the renovations have been completed, why if given a choice would you fly from Manchester Airport when Liverpool John Lennon airport is soo much better in every way.

Helen in Sable and Co kitchen was amazing

Easy access and parking opposite the terminal. Accessible by city bus.

Even allowing for work going on check in and security was seamless and stress free, bit surprised at getting the bus in return journey but welcome considering distance from terminal

Love this airport, quieter but nice and clean.

A whole lot better than Manchester Airport .

2 times I go through this airport and 2 times a bad experience... my flight arrives late, I spend 40 minutes at customs control and I arrive at my connection 3 minutes late, I am refused access and I am offered to go to sleep in Manchester and take another plane the next day... the queues are endless, there are not enough staff for the controls and no one wants to help you

Ok. As always, a plus. The free parking time is starting to be reduced from 40 to 20 minutes. It has become very crowded. In the morning hours I recommend arriving 3 hours before departure.

Flown from this airport several times and its always so easy. Much prefer this airport than Manchester. Will always check for flights leaving here before Manchester. Plenty of food and drink places to visit. Friendly staff.

Description provided is spot on

One of the friendliest airports I’ve ever arrived into - the passport and immigration officers are polite, friendly and respectful - honestly an asset to an already beautiful city!

Arrive early and the journey through the airport is very pleasant

Going through security is the bottleneck, otherwise it's a normal airport. All the staff we interacted with were friendly and helpful.

They seem to have outsourced security, the vibe is totally different travelling through what was until recently my favorite airport. They need to keep an eye on this or they will loose what made them unique, a non aggressive and relaxing airport experience.

Great airport, short walk either from 40 min free drop off 2 or car park. Little or no queues for security and duty free shop. Couple of restaurants and bars. Also smoking area. Great connection to favourite holiday destinations and domestic cities.

Easy to use airport. Food could be better

Quick and sufficient brilliant service

The Airport is very small and limited. To get to the departure lounge you have to walk a lot and it really isn't that easy to use wheelchairs. Then also the boarding from the runway, another stretch to walk. Policy all liquids in plastic bags, if you don't bring it, they have vending machines.

Signs about drop off ate not clear and easy make mistake. Other than that are very nice a medium size airport.

Yeah, its a lovely little airport, and improving all the time. Ireland and Amstetdam and hour away. Brilliant. Staff are great too. But that's cos they're scouse! 🤘

A tiny airport, but you can eat quite well here

Absolutely disgusting yesterday the weds 12th march ..I was travelling with my dad and other patients as was on patient transport from IOM to Liverpool... Journey back home was absolutely awful for some passengers as we didn't know anything until another person said they'd seen flight delayed on iom site however,we had no information or communication from the flight info in airport and were told that the cafe the kissing gate would be serving til the last flight leaves...This isn't the case as myself and some other passengers had asked numerous times if we can get a hot drink,lots of elderly folk hadn't had a warm drink since they left different hospital so four or so hours without is shocking ....We all thought that the folk from loganair or other providers who were still there at there desks at least would've offered us a flight voucher or got drinks for us all but was just dreadful...no care for patients or keeping us all updated ....I'm sorry to say but o do hope this isn't the case in 5 mths when we will be travelling again on patient transport...not a good word to say this time...

Really friendly and helpful staff first time at this airport and it I would definitely come back again. Everything was easy and nothing any hassle plenty off places to eat and drink duty free etc and places to sit if you bring your own food

Security ques way too longl. After paying £6 to get dropped off. Very poor

Great airport. Was travelling during the low season, but we go through check in and security in 10 minutes, completely stress free experience and I’ll probably look to travel via this airport in the future

The UK board just too slow. Not the boarder guards, the way of the check, just terrible. Takes 1h to going through if more 1 plane there in 1 hour :/

They extra charge for plastic zip bags on the security scan, have in general bad attitude towards passengers. The overall hygiene is poor inside and outside. A plus is the public transport, but it is available only during the day, if you have a midnight flight- taxi, as it is dangerous outside to walk alone. 2 stars because of the Wi-Fi and the guy that helped me find my SIM card pocket.

No problems flew with easyjet and straight through security in 5 mins.

Just can't give any airport 5 stars because of the ridiculously corrupt prices that are charged for food and drink in them, but Liverpool Airport is one of the easiest and hassle free experiences you'll have. New scanners installed. 8 minutes from entrance to lounge

Edited to one star after you reduce the free parking from 40 minutes to 20 minutes??? After you moved the parking to the far end as well, it takes 10 minutes just to get to the terminal! What a joke! The greed of the management of this airport is unbelievable!

The airport itself is ok. It doesn’t have much in the way of facilities but the security process is a completely inefficient joke. We went via Manchester 4 weeks ago and it was effortless. Super efficient. By comparison there were long queues (even at 4am) to get through in Liverpool and then the whole putting your stuff in plastic tubs and getting scanned was completely chaotic. We then went to the diner for breakfast and you have to scan at the table to order but neither of us could get on the airport WiFi, the diner doesn’t have its own WiFi and we could only get 3G. To add to the annoyance, they ask you to tip the staff at the point of order. Before anyone even speaks to you or before you get your food! Won’t be rushing back here any time soon.

Liverpool John Lennon Airport is always our choice of departure over and above Manchester, even though LPL is further away and the train doesn't go directly to it. On 25 Feb 2025, we were informed a few days before our flight that the new Security System scanners were being installed and to allow up to 3 hours for the Check-in and Security Check in order to avoid missing our departure, as there had been some issues - but it appears these had been on the very early morning slots which are now much busier since Jet2 have taken up the majority of them. Our flight was at 14:50hrs and we entered the Terminal doorways from our taxi drop off point at midday. A personal check-in at the manned desks with no queues, passport check, bags weighed and tagged and then off to the upper floor (stairs, escalator or elevator), whichever takes your fancy. Security Check: the usual jacket has to be removed, boots above the ankle etc and placed in the tray with your carry-on bag. No liquid items or electricals need to be removed. I had my credit cards in my pocket so pulled over for a quick scan, including my new trainers which were sniffed on a machine I haven't seen before on my many transits at LPL. My trainers went back through the scanner in a separate tray and I was free to go. Duration from entering the building to entering the Duty Free Shopping area = 11 MINUTES (including the extra check and re-scan for me). The staff at Liverpool John Lennon Airport are all friendly and polite at all times. On the return at 22:30hrs a week later - we were pleased to see the Passport/Immigration Check booths are still fully staffed by real people (no machines), yay! Friendly faces as always and a cheery 'safe journey home' as we exited to the baggage collection carousel. Bags were already rolling around the belt as we approached it. I spotted mine as we reached it, then the belt stopped dead... Nothing was happening and no sign of movement. My partner went further along the belt and found theirs was already through. That was it, all bags had already been fully offloaded, hence why the carousel stopped rolling. Thank you LPL, see you again next month 👍

Drama at the customs crossing during check-in. They accept too many flights and then people can't make it before the gates close. At the end the policeman said you should have been there 3 hours earlier. Drama!!!!

Park Smart parking ideal, reasonably priced

Perfect from start to finish. Everyone so helpful and friendly.

Unfortunately, departing travelers are treated like sheep, despite the fact that there is no one at the security check, take the kilometre-long winding road instead of shortening it. Even in the area after the gate, you can only stand between the ribbons, not sit down.

It's great to see this airport growing and investing in new technologies. I love the fact they already have CT scans at the security. No need to take anything out of your hand luggage. It took me 2 minutes to go through the security with no queues or bag rejections. A big will done. You're doing this right!

Small and efficient… though the safety check is quite slow.

Nice and easy to park. Easy to get into the building.

Even though the airport isn't as big as Manchester,it still offers shops for it's passengers needs including a Greggs and Starbucks too which are both situated before security along with a further Starbucks beyond security too along with some other restaurants after security. The only downside is lack of charging points for mobile phones (and from personal experience a rude Border Security guide who i had to deal with on returning on the Kaunas flight on Saturday evening 1st March who i light-hearted asked if Greggs was still open as I noticed many of the staff go in there and he shrugged his shoulders and responded "How am i supposed to know!" He was an overweight old guy and no wonder some passengers have no respect for them!) I wonder what his response would have been if i were an attractive young female instead....)

Very expensive 10 minutes for pick up

I would go give it a zero if I could, 50 mins for baggage with no other aircraft on the floor.?

As always quick, efficient and friendly. Love Liverpool airport ❤️

Great Airport never seems to busy. Jet2 staff are really helpful

Great people. Easy passage and the new security systems where a breeze

We had a great experience both on departure and arrival. Perhaps lucky timing, but no queues at all at security when leaving and baggage was returned promptly on arrival. Decent facilities and helpful staff. We will be travelling from Liverpool again!

It's very easy to get there, although I'm a bit stressed about parking - 10 minutes and 5F, which is a bit unfair

The worst airport I have ever been to. Security is completely not understanding. They wanted 40dollars for transporting small glass souvenir in my carry on!! I didnt pay and they took it away saying that I need to check it in checked baggage because „it is a rule”. I know the rules and rule is that things like this go in carry ons!!! Not recommend. The 2£ bus to the airport is true though.

Lack of places to eat at 9pm, water fountain not working, paid clear bags for liquids, while other airports do not require to take the liquids out of the bag at all, toilets on the return dirty and no toilet paper. Worst airport I have ever been to.

Great airport with a lot of shops and entertainment however the transition with the new systems was a bit slow and stressful.

Nice and tidy airport. Recommended for fly away.

smooth and seamless airport experience. Brilliant highly recommend

Great airport. Free parking for up to 20 minutes is great. You can easily pick up or drop off someone within a 5-minute walk from the terminal. I recommend

Give this crappy Airport a big miss you have to pay £5 just to drop off a passenger or to pick one up, you can not stop and get out of a car on the main road which is publicly owned, scruffy dirty airport and extremely rude and vile staff

For perspective that I’m not coming at this with limited exposure to borders, I fly in and out of UK airports every other week. This is the first time I’ve used Liverpool Airport, as it’s not particularly local. However, I thought I’d give it a try. This is the first time in approximately 10 years I have had to queue at border control as long as this. In their infinite wisdom, the management have slotted in a handful of arrivals this Sunday evening, all within 15 mins of each other. A surge of over a thousand passengers descended upon the border, which isn’t equipped with e-gates and is too small for this passenger volume. Hence, we all queued outside in the cold night air, crawling to the small handful of manned desks, the experience took over an hour. An hour in cramped, moderately chaotic lines, exposed to the elements for some of the time. I’ll stick to Stansted, Luton, Gatwick, Heathrow and even Manchester until they get their act together here and plan either infrastructure or schedules to respect that people don’t want this hassle. It was definitely a time travel experience back to an era before these things were thankfully eradicated at most British airports (except for the odd tech glitch). The irony of the first two words of this slogan (“Faster, Easier, Friendlier”) hit hard when you’re stuck in this. Second star given for patient and friendly staff, who must also be sick of handling this too.