Liverpool John Lennon Airport (LPL) in Liverpool

Security was a mess with lines just stopped forever. Process to check guest bags isn’t well organized. Actual gate assignments weren’t posted as flight was boarding (might be a problem with EasyJet)

A lot better than Manchester! Nice and easy

Easy exit with just had luggage

Enjoyable shopping experience in the duty free. Lot's of bargains and few surprises for my wife.

Prayer room for muslim and other faith(sharing). Prayer mat available & take wuduk frm toilet below.

As usual a money making exercise for favoured brands and site owners Peel Group. Poor dining facilities and appaling road connections, took an hour from M6. Wont be returning.

I like small Airports and Liverpool has character even though it needs updating. Just an update haven't been for awhile, but yeah slowly slowly getting better

Liverpool airport is currently having a refit in parts. Choice of food is limited. It has a duty free and several shops,

Great airport and staff. Good facility's and quickly processed on and off flights.

The friendliest, least stressful airport in the UK. Always someone on hand to advise and help. My go to airport. Hate Manchester and hopefully will never have to use that place again. Liverpool by a county mile.

Departures for ease top marks. Arrivals for ease top marks. Eating seems comprehensive but I used the lounge because it's free for me. Lounge was OK! Embarkment was fine, a little chilly but it was zero degrees outside. Disembarking was fine. The walk from the remote stand in the long corridor was shocking, absolutely lethal! There were wet floor signs in paces, The vinyl floor was like and ice rink (on return outside temp 14 degree). Some h&s guys have advised wet floor signs, when a constant stream of passengers is moving they pop out from the line like a slalom course! Slip hazard sorted with in implementation of trip hazards excellent 👌 Ladies were slipping all over the place, one girl hit the floor! Shocking, absolutely horrendous. @Liverpool airport this corridor looks to be a relatively new (the flooring for sure is new) Is it the roof leaking or the footfall? A solution needs to be implemented.

Best airport in the country, no doubt about it

Tej only thing you can do here - come, go to your plane and... forget.

No problems with security are always easy to get through (in and out). Always try to fly from Liverpool wherever possible

Great local airport. With more and more destinations. And really good restaurants and bars.

Always smooth running at Liverpool airport. We pay a little more so we can fly from here.

But lovely little airport where you don't have to walk miles to get to/from your plane. And everyone is friendly. Long live small airports!

Really quick through passport control despite 2 planes with of passengers on arrival.

A great airport with excellent connections to the city center. The bus runs from the terminal itself for £2. You can buy a ticket from the driver. Just getting through the security gates was a breeze. Lots of space to sit. There are various slot machines, so there is no boredom there. I recommend

Always a great experience minimal queues and great service

Brad the easyjet supervisor working on gate 8 to amsterdam was a delight. Knowledgeable and charismatic would 100% recommend him to anyone, superb.

Bradley the EasyJet supervisor was lovely from start to finish, helped with all our queries and needs. Would definitely recommend him again. ⭐️⭐️⭐️⭐️⭐️

Excellent service at Liverpool John Lennon Airport small but efficient has everything you need. Nominated best airport in northwest once again.

I would have given you 5 star's if it wasn't for all your eateries being closed for renovations, so very little choice of places to eat. This apart it was a very pleasant experience.

Quickly though no problem can't fault them

Quite a lot of renovation work going on, but should be better when complete...

Quick and efficient, terminal walking distance from car park no hassle travel exactly what I'm looking for .

Love travelling from this airport

No trains, busses only which don't run all day, border control takes ages. They force you to buy the plastic bags for liquids which is a massive inconvenience more than anything, have to leave queue for vending machine. Just shows how little they care about speeding things up to make £1 off you.

Conveniently located and result assessable

Lovely clean and tidy fab staff couldn't đó enough ,

plenty of seats, large selection of alcohol and food, I would just work on getting boarded efficiently

Much better than Manchester Airport. Staff friendly and welcoming. Everywhere clean.

Staff are very friendly, polite and helpful airport nearby airport.

I wonder how many relatives of the border staff will be getting sun cream for Christmas this year?

So relaxed compared with most airports

I've had a positive experience. Everything went smoothly

Liverpool John Lennon Airport is an OK experience. I have just returned from my second visit to Liverpool [a fabulous experience/weekend] and so this was my second passing through Liverpool JL Airport. It was much smaller than what I remember, but this attribute served me well on this occasion. My Ryanair flight back to Dublin was at 10 minutes to midnight last night, so it was nice to pass through security [absolutely no issues] and walk through Duty Free [which had nowhere open, due to the time of night in question] without any hassle or delays. One slight criticism would be that the Airport itself could use either a cleanup or a complete revamp, but it's only a minor thing, and I feel that Liverpudlians know this, anyway. In short, thank you for a fabulous experience/weekend. See you next time.

Was at the airport this morning at 5.45 for a 7.30 flight. Took 45 minutes to get through security. The queues were unreal, and only three lanes open because they are upgrading the other ones. When I commented to a member of staff she said there were 17 flight out within an hour. The airport know this, and should be better prepared

I've been to better airports, but it's enough if you're just for a quick flight in/out.

Meet and greet parking is inaccessible from the postcode they provide! Which caused unnecessary stress. However when we found it and parked it was really close. Jet 2 check in was instantaneous and security only frustrating due to a completely chaotic family in front of us. Toilets were clean and tidy. Food though pricey was good Sable bar. They could do with more seats in the main waiting area

Very poor organization, waited in long queues for ages, flights delayed, very hot(during October)..treaded like dogs

Staff are great. Very organised. Great views.

No one here at 9pm Better than Manchester!

Was great, but now all flights at same time 6am, extremely busy. Plan you trip to the airport (security check 40-60 min waiting time).

Parking, check in and security went really smooth. Staff were polite and my only complaint is that the one dryer in the toilets was not working when we left and was still faulty a week later.

The worst airport ever, parents missed plane due to " super service " also as had to wait next to the gate for 1 hour until someone escorted them. Last time

Great place. Cannot get lost due to VERY helpful information and staff.

Easy to get to with upto 20 minutes free parking then £8 if you go over that. A smaller quieter airport thats now charging like a bigger one shame as its not worth it

Truly the worst airport in the UK, possibly Europe. Grumpy staff, inflated prices, dirty airport and if you bring the incorrect size plastic bag for security expect to have to pay for one. Just a terrible, terrible experience. Never again

Could have done with a better shop selection but was OKAY for a small airport

Far better than Manchester for sure

Still using the old scanners - require liquids in plastic bags. When I asked for one they pointed me to a vending machine that charges £2 so I opted to leave everything in my bag instead. Only airport in the world i’ve experienced this.

I was in and out within 5 minutes and it still cost me £8,Peel holding, your company stinks

It's a lot easier than Manchester airport

it a good airport fare beter than manchester

Smallish airport, just like any other international airport.

Easy to use Much better than Manchester

Straight through security with no problems, I like flying to/from here.

Chaotic baggage reclaim with no information told one carousel then surprise its a different one. Maybe taking on Jet2 they have bitten of more than they can chew

Small and good airport. Close to rental car exit.

Good service and nice atmosphere

Small and quiet when we were there. Prices are way too high. £31.99 for a bottle of wine!! Cheap bottle at that, not any fancy stuff. Phone chargers should be on the comfortable seats not the hard high stools. Overall the airport needs renovation. It's very bland so some colours and real plants would help.

Gets you abroad. Not the best not the worst airport

Not the busiest airport))) Cozy and convenient.

Delay on getting baggage was a hour after getting off the plane

Great airport. We always try to fly from there

Barely a queue. Love this airport.

The best airport to fly in and out of, relaxing, clean, never a problem going thru security, always flowing, parking is good, coming back border control always pleasant unlike other airports, I'm so glad it's my local airport

First time in Liverpool Airport I have mobile help found very easy. Can recommend

Best airport to travel from good ticket prices and safe flights and lots of security very good place to take off to you’re dream country

5 border control staff on duty. 3 flights arriving. This has been going on for weeks. Pay more staff or lose customers. Absolute joke. 1 hour 20 minutes wait to clear Border Control.

Passenger-friendly airport. Despite the large number of passengers, you can always find a place to relax before the journey. Efficient passenger service.

All OK until we couldn't actually get in to the airport building. Seems the easyjet guy helped to get people off the plane but had locked the door! Never been locked out of an airport before! And don't get me started about the 40 minutes wait for bags! Comon JLA, keep up the standards.

Filthy toilets and generally feels pretty run down. Everything is massively overpriced and miserable.

A small airport. The service is efficient and attentive. Unfortunately, the cleaning crew would need to be replaced. The floors are dirty, especially in the toilets

A mixed reception from staff. The staff putting you through security baggage inspection were rude. The easy jet staff were lovely. Ate in burger king and it cost a fortune. Very overpriced and service was quite slow. I would avoid there if you can.

Had an Early flight 7.25 am. Waz there 5am.. stay one night 10mins away by walk.. Superb.. had time to buy & relax & safe.. Well Done Liverpool & appreciate everyone. Thanks. Chxx 💕💛

Lamentable security control for an airport this big.

Great. Pardon the pun but flew through check in and security and had a wonderful few hours in the Aspire lounge. Sadly flight delayed but no fault of LJLA.

A good airport now business is picking up of the pandemic. no too. Crowded.

tragic airport, tragic employees. a person with a disability is tortured, you can't say otherwise. the airport is dirty, smelly. double standards apply. For English people, you can carry liquids and everything that is prohibited in hand luggage. and for arriving guests, everything is thrown away / taken home, probably. I do not recommend this horrible airport to anyone.

Had a great experience at Liverpool John Lennon Airport, it was wonderful. Drop off is right opposite the main entrance, check in was really quick and efficient. Security and Passport Control was the same, all the staff were really friendly and very helpful. As a passenger who books Assistance due to mobility problems, I felt like I wasn't a nuisance in any way. Flight took off on time. Return journey was just as good. It's a 10 out of 10 from me

Great easy check in Helpful staff

Small airport, plenty of parking available. Express pick up and drop off is a bit of a rip off. I'd avoid using it if any longer than 5 minutes.

Had the worsed day at liverpool airport my wife was treated so rudely by this woman in security check, travelled all around the UK did 3500 miles with out a problem so to you thanks for spoiling our final day in England 🇬🇧

Disappointing! We were going on a weekend trip with hand luggage only. At security we had the normal process of removing metallic objects, separating electronics etc. on taking out our bag of liquids (all under 100ml) we were told that it was not possible to take all that. However the tray still went through but on the other side we did the walk of shame for the security check. After waiting over half an hour in a queue of others whose belongings were being checked I also found my bag there even though it had non of the liquids in it. Eventually being seen the lady there was less than helpful just saying that we had too many liquids in one bag and it was just her job to tell us this and if we want to complain to go and speak to the office. She said the liquids needed to be reduced and put it a smaller bag that they will sell to us for £1 and we can only have one bag. Reluctantly we purchase a bag only to find that you get two bags (even though you can only use one!). I ask why our clear bag is not acceptable only to be told that the rules are a bag of approximately 20x20, which I duly explain that you can’t have a rule that only gives you an approximate to work with as this leaves it open to interpretation and ultimately our liquids were al visible so why split it down and reduce. Again zero answers other than it is not my job and speak to the office. During all this another less than helpful member of staff turns and interiors asking if the bag is mine but has not even looked at or done anything with it. I say yes and he just says “take it away then” I ask why hasn’t he done is security checks on it seeing as it has been separated from all other bags and he just ignores me. Not much of a security check then is it? After all this, I actually get to keep all my liquids none of them are actually checked by the staff and simply get put back in a tray and back through the scanner which took another 5 minutes. For what purpose I know not. This experience was not just happening to me, the lady next to me had a similar experience. I will not be in any rush to go back as the security staff evidently aren’t interested and it makes the experience a poor one. The only reason I haven’t given this 1 star is because everything else such as parking and then the rest of the airport was actually quite good.

The toilets are in massive need of a refurbished

I found traveling to/from Liverpool John Lennon Airport to be a breeze AND it has Greggs, isn't a huge airport, is easy to find your way around, and has very reasonable priced duty free spirits when heading through departures. Will I use again? Definitely.

One of the best airports in the UK I have ever used is fast and efficient it has friendly people there to help out with something like a dream I highly recommend using Liverpool John Lennon Airport in Future (better them Manchester London Birmingham)

Lovely small hassle free airport.

£5 for a 10 minute drop off parking charge = rip off Convulated walk through duty free perfume ally is a pain, especially if you have allergies to these scents. Then having to walk back through them or go downstairs as there are no toilets near the restaurant area.

A much easier airport than Manchester to navigate through and good food outlets

Nice airport with lots of shops, cafes and restaurants. There are a few seats, but considering the space and not too long of a wait for the flight, it's okay. There are slot machines as an entertainment zone, you can't get bored here.

Best service in Starbucks friendly and makes the best coffee

very comfortable and quick airport flown out of here and arrived here over 30 times every time no problems

Amazing little airport, reason it’s a 4 star is the fact you’ve got to pay a quid per bag, but at the end of the day the service you get from the Liverpool staff are worth the pound, security hassle free easy to navigate

One of the best airport I visited

Long queues for no reason at the security control and after check-in counter. Not so well connected to the city. Failed climatisation. Staff not particularly friendly.

Taking advantage of putting our suitcases through so as tomorrow it's straight to security with only hand luggage