Ginger Spice in Havering

A terrible place to eat.. the staff was rude and arrogant and were standing on top of our heads. Food is Bengali and no where close to Indian food. Overly priced with very tiny portions.. if you are looking to enjoy actual Indian food than this is the worst place......

nice food, nice staff, great family meal would definitely go again in the near future. first time used since moving to area last year

Stunning environment. All staffs are friendly well.

Been here a few times now and food is very good. The staff are exceptionally helpful and make you feel comfortable even with young children. Would recommend.

A perfect place for a memorable evening. Starting with the warm hospitality of staff. The food was outstanding 👌. Highly recommended anyone to try this restaurants.

Great food,very nice restaurant

Horrible food arrived late and cold staff were rude and obnoxious and they ignored my friends allergy request which could have made him sick if he hadn’t spotted it AVOID AT ALL COSTS!!!

We had a takeaway last night and it shoukd be called Ginger No Spice. The biriyani, special garlic prawns and special butter chicken all tastes of nothing. Super disappointed as this place is always really good.

Visited here at the weekend, very nice food and staff were great! Staff were very knowledgeable and helped us decide what to order. Very busy so definitely book prior to visit. Highly recommend 👍

Had a lovely time with my family, celebrating my 55th birthday and my grandsons 15th birthday, great food, great service, great atmosphere!👍💯

We went here for a large birthday gathering. As the restaurant was catering to such a large group, they provided a special menu with a good choice of curries. Everyone enjoyed the food and the staff were very friendly and attentive. Good choice of bottle beers with a few on draft. Reasonable choice of spirits.

Love the place but when you order a king prawn curry not very nice , small prawns with no taste , they might asweel come out of Iceland , but all other dishes are bang on , next time will order some thing else .

The food was amazing. I had a lamb and a prawn dish, a sharing starter, all tasted amazing. Staff were really good dealing with us lot for an Xmas evening will definitely go back

Great atmosphere food and staff.

Nice restaurant in Gidea park plenty of tables

Delicious!! I had the speciality dish sizzling Bombay Tava and it was incredible!! Best dish I’ve tasted in an Indian restaurant - and I’ve been to so many!!!. so good we have had it twice in one week :) Thankyou!!

We were a party of 6. The food and service was amazing. Will definitely will be going there again.

Great service. Food is so much better than a take away. Also a great evening with friends. Will I go again? Yes.

Plenty of waiters, very attentive. First visit and will definitely be returning.

Takeaway meal for four summed up in one word…… awful

Amazing service amazing food, always come every month such lovely people and owners very welcoming Sever was called sumon and very lovely

Loved it. Delicious food, great range and fab service at a reasonable price

Wow. What an amazing restaurant. Food and staff are amazing. So attentive and thoughtful. I recommend this restaurant 100% + Can't wait to go back. 👍🏻

OMG! It's definitely a hidden spot for fine Indian Dining. Beautiful decor. Food was banging and really good vibes. Exclusive starters. MUST VISIT.

Food was bang on, not a thing wrong with it at all. Staff very friendly and couldn't do enough for their customers. Will be back soon!!

I would have given this place 4 stars however they managed to really let me down and make me feel embarrassed. The hot food was good and the service was with a smile. There were a couple of problems with desserts but nothing worth mentioning here. The inexcusable point and the reason for only giving 2 stars is the fact that their card machine wasn’t working and hadn’t been working all evening. We were only informed when the bill was brought to us. I was supposed to be treating my nephews to dinner and in the end, he had to go and withdrawal cash from the machine to be able to pay the bill. You may ask, “why didn’t you just go and withdraw the cash?” - unfortunately my foreign bank card would have charged a commission for withdrawing cash and I wasn’t willing to accept that due to the restaurant’s failing. Had they informed us at the beginning of the meal, I would have had time to find a solution, had we decided to stay and eat.

We went there last Wednesday as it was buffet night. Which we had been recommended. The greeting at first was good but as soon as we asked for the buffet their attitude changed. The food wasn’t good our Grandson who loves his food especially indian left his. We didn’t like ours either! We didn’t ask for the bill as we were deciding if we wanted more drinks but it was brought to the table & put in front of us. Before we even got up they were stripping the table!!! So rude!! We had booked the table but we would never go again!!! Rudest restaurant in Romford!!!

Saw the amazing Shenton Dixon here as Stevie Wonder food fantasic .. kind and friendly service

Really poor experience. Claimed the table wasn’t ready when there were many tables free, just so we would purchase a drink at the bar. The service was extremely slow and the food took a long time. Upon checking the bill we found that additional drinks were added to the bill and we were charged extras which shouldn’t have been included. All a very bizarre experience & we won’t be returning.

Food was delicious but the manager was vile towards his staff. On a busy Friday and the manager decides to nearly have a fight with his colleague all because he didn't clean a table on time. Very unprofessional, especially when their is kids present. The guy needs firing!! Felt sorry for the other guy, he was clearly embarrassed. SHOCKING BEHAVIOUR FROM A MANAGER!

Food is good Service is good We were sat in the corner in very close proximity to other tables. There was no need for this the place was quite empty and other tables were set. I assumed they were fully booked or would have said something before sitting down. The people to the left were loud but not unpleasant, the table on the right was two women and a child. They abused the child, the child screamed, they made a scene throughout, got a parking ticket and didn't pay for the bill. I felt bad for the staff but can't understand why they squished us in the corner next to them.

Booked for a Wednesday evening dinner with the family – 2 adults, 1 child and 1 baby – for 5:45. The service was abysmal and our waiter rude most of the evening. Two things stand out: they rushed us beyond what could be considered reasonable. They just wanted to get us out. As soon we finished most of the meal they were hovering over us to clear and started to clear abruptly. They kept telling us that they wanted to remove the linen so rushed us to quickly finish up. Before they even presented us with the bill, another person came with the PDQ machine and asked us to pay. This is when we asked for the bill. Before I could even see the bill he had all the figures punched in. I was not able to take a moment to review the bill so I simply paid by contactless as he was aggressively thrusting the machine for us to pay. It was plain rude just how they were rushing us. We paid the bill at 7:03, so it was not like we were there for an unreasonable amount of time. For a family of 4, an hour and 15 minutes is very reasonable. It is difficult to put into words just how aggressive they were trying to get us out. When we got home I looked at the bill to notice they charged up to £5.30 for poppadoms, but alas we were having the ‘Banquet’ which included the poppadoms. They were presented to us as part of the meal only to find that they charged us £5.30! £5.30 may not sound like a lot, but we should not need to pay for something that was already included in the meal and was given to us. Perhaps they rushed us to pay the bill before we saw it so we did not notice it? Who knows! This is awful. Why advertise that a particular thing is included in the meal and then charge us extra? Due to the aggressive and rude waiter, who rushed us and the overcharging, we will never go back and would not recommend this place.

Best Indian I’ve EVER had and probably ever will

The food is good enough, but the service was dreadful, we felt very rushed and in the end when the waiter practically threw the desert menu at us we asked for the bill and left. Very rude waiters I will never go there again.

Sorry but food was bland and cold. Did not enjoy the food at all. Expensive too.

Always love coming to ginger spice for a delicious Indian meal with a good atmosphere.

Kept waiting for our table for 10 minutes despite pkace being practically empty and we had booked a time, in the end had to ask to be seated. One waiter in particularly very off hand to point of rudeness at one point he said to my daughter you your food is coming. We were served by a very nice polite yiunger man I was sad to see the older rude chap swiped the tip before we had even vacated the table bet he diesnt share it. Food bland and curries rather dry also charge gir saundries such as raita. Practicalky sneered at when i declined alcohol and asked for water. Bill for 4 came to £160 so not cheap. Wnt go back fir that price to be sneered at and eat mediocre curry

We been going to ginger spice for years, the best Indian, and the only Indian I go too, the whole family make u feel very welcome, and the food fantastic,

The service was good but some staff seemed curt. The atmosphere was very good but perhaps a bit noisy if you are going for a quiet romantic meal. ( Although it was a special offer night!)

Very impressed with the service. I had called 2days before to book a table. I asked if they had cake on the menu or whether I could bring my own birthday cake. They said I could bring my own. When we got there they had put a banner up and had confetti on the table. Thought it was a lovely touch. The service was excellent. Everyone was very attentive. When we ordered our starter the manager Jay came over to confirm if we would be happy with paneer bites or whether we would prefer paneer tikka. He also asked whether we wanted more.chilli in our chicken for mains to make it more towards an Indian taste. The staff brought the cake over at the end and sang happy birthday. Which was lovely. At the end Jay checked in to make sure we were happy with everything and offered a drink on the house. Thought this was a very nice touch. Will definitely be going back and recommend it to friends. The service was great, ambience was nice and the food was tasty (not covered in oil like some Indian places)

This place was actually good the first time but not so good the 2nd time the tandoori chicken was completely bland and when I asked if they changed to a new chef the waiter got annoyed and became very defensive and argumentative pretty much telling me I don’t know what I am talking about so the experience wasn’t great and same with the food, I won’t be going back there again. Normally I wouldn’t even write a bad review but it would have been nice to have good customer service and maybe not be charged for the food. Anyway me personally I wouldn’t recommend this place based on my experience.

The food was not authentic Indian, it was quite bland and the staff have no idea what Indian food is. I am Indian hence being able to comment on this. Staff were asked if they do anything for birthdays and they said but when the bill came we was charged £5 for tiny cake. 99.9% do not charge or at least make you aware prior to just saying yes. This was 1 of the most expensive places and worst food ever. Would never go again. Also all the fizzy drinks where flat and tasted like they where out of date. Staff refused to do anything about them and yet it was almost £5 for one drink.

The food was not authentic Indian, it was quite bland and the staff have no idea what Indian food is. I am Indian hence being able to comment on this. Staff were asked if they do anything for birthdays and they said but when the bill came we was charged £5 for tiny cake. 99.9% do not charge or at least make you aware prior to just saying yes. This was 1 of the most expensive places and worst food ever. Would never go again. Also all the fizzy drinks where flat and tasted like they where out of date. Staff refused to do anything about them and yet it was almost £5 for one drink.

Visited last Saturday for the first time and really enjoyed it! Feel like the reviews below are unfair ~ all the food was delicious. I recommend the mango curry on chefs specials Service was prompt and friendly. With complimentary baileys for afters Would book next for a special occasion

Food was good but waiters need to pay more attention to customers. They were loitering around when it wasn't busy rather than checking with customers and looking interested in them. This should improve and give valuto the eating experience.

It's always nice to get out for food.

The rubber chicken tikka was terrible and bland, so I thought let me try the lamb sheesh which was all shiney and hard to cut … and again bland! I’m Indian so I know spice , so I told the waiter it hadn’t been cooked properly but he just went on to tell me how great HE thought the food was, so all in all rude waiter and bad customer service. Never again

Went out for a birthday celebration on a Saturday night. Three couples, having a good night. Food was good, staff were friendly and pleasant until the end. We made an offhand comment about covid within earshot of the waiter clearing our plates and he proceeded to spout conspiracy theory nonsense to us for twenty minutes including covid denial, Bill Gates and the more recent 15 minute cities conspiracy theory. All of which very unprofessional as we gave no indication we wanted him to join our discussion or that we were in any way likely to share his views. He then went away for a few minutes and came back to give us more anti-vaxx sentiment and pure jibberish that upset one of our party who lost close family in the pandemic and works in the NHS. We declined the free round of drinks at the end simply to get away. Will not be returning which is a shame because the food and atmosphere other than that were great.

First things first it’s not an Indian restaurant, more of a Bangladeshi one with all cuisine and waiters/managers being Bangladeshi. Went in to order food and was treated with waiters who were mumbling/abusing in local language(Bangla which I understand) for no reason. Did not order and will not return. Zero stars!

This is pretty much your bog standard Indian, the food is pretty much the usual meat-in-orange-sauce, takeaway level. Its a posh looking place with posh looking plates, and to be fair, it's fairly OK value. If you want something interesting though, get a taxi and 20 minutes away is cafe spice namaste where you'll be interesting food, if more expensive. This place does seem very popular with locals though, especially - somewhat surprisingly - young people.

Too noisy and too smokey. Went on a wed eve and was great value for money. Food was lovely but too smokey while they were serving around us.

Lovely food .. but need more air con due to being smoked out when waiters brought out more food .. also too much food for the Wednesday banquet .. lots of food left .. hate to see so much wasted

We went out to celebrate my birthday at Ginger Spice on Upper Brentwood Road. It was our first time there, and first impressions were good - contemporary decor, comfortable seats, though perhaps not surprisingly quiet on a Monday One of the waiters took our order. Around 20 mins later, we were enjoying our tasty starter. However, almost an hour had passed by the time our main appeared. This was on a quiet evening, with twofront of house staff serving a group of half a dozen and a family. The food and ambience were good, but we were so frustrated- we'd hoped to be in and out in less than half the time.

Very friendly people Will return again

Lovely food, will definitely be back!

Am really surprised that lots of reviews say that the staff/customer service was not great. We were a group of 5, staff couldn’t do enough for us. Really attentive, friendly and knowledgeable about their dishes and wines and food order taken and served promptly. Decor is opulent , toilets were spotless - a really nice restaurant. Am going to try Banquet night next.

In fairness it was monday and the place was quiet but the food just wasn't that great. Haven't been to the place for a long time before this but it was definitely better.

unfortunately the food didn't quite meet our needs, Lamb chops was tough Chicken was dry and than they added a extra £3 for some sauces for the popperdoms that we never asked for.

Really lovely food. It was busy and the waiters seemed stressed and a bit off but when it calmed down they were really nice.

Went to this restaurant as I heard it advertise on TIME FM Highly disappointed my husband and I sat for 20 minutes before we were given a glass of cheap sparkling fizz. Another 25 minutes and we were asked what we wanted to order. The order came after 30 mins No communication from the staff whatsoever during our time there and not offered the drinks menu no drinks were offered at all. Service was terrible and food wasn’t great either Would not recommend or go back to this restaurant and to top of off never got a rose as they couldn’t be bothered to follow up on the theme night Not even rating a star doesn’t deserve anything Picture below after 20 mins sitting no drinks at all

BEAUTIFUL and stunning, Great Indian Restaurant had my Nans 60th Birthday here.. all 13 of us sat on a round table.. Service, Food, Staff were excellent… we were there booked for 7.30 and were seated straight away.. 100% clean and tidy restaurant deco was amazing… we took a cake and balloons but restaurant did decorate table too was lovely x Music was an issue we felt like we was on a chessington ride waiting to be seated lol but all staff were nice and friendly would definitely recommend and come back.. Thank you for making it a loving evening for us X

My favourite Indian. North Indian Curry my go to dish. Staff friendly. Put on great entertainment nights as well.

A lovely meal at this restaurant food was amazing would definitely recommend and return again thank you

Beautiful, Lamb Lazizi on point cooked to perfection, melts in your mouth

Best Indian I have been to and the staff are brilliant everytime I have been

Fantastic service, food and atmosphere, definitely recommend for your special occasions and dinner.

If you are looking for an indian restaurant look no further as Ginger Spice is clearly the best. Decorated beautifully with a large comfortable bar area to relax whilst having pre dinner drinks.The waiters are so friendly, helpful and nothing is too much trouble. The food was all lovely. The flavours of the spices with the beautiful presentation made every mouthful wonderful. It was a totally different experience for me as I normally choose a sauce based curry but I decided to opt for fish and king prawns and it was so fully of flavour and the fish remained delicate. My husband chose the salmon main and the spice added to a lovely salmon fillet. We were not rushed and had a great interaction with the waiters. They made sure all 10 of us were served together by using a restuarent dessert trolley to bring all of our dishes at once. The only disappointment was another unnecessarily noisy table of 10 next to us which made conversation difficult whilst they were at their table. But that unfortunately happens sometimes nowadays. The main restuarent was much quieter with curved booth setting to give more privacy which is ideal for smaller groups. I can recommend with confidence.

If you are looking for an indian restaurant look no further as Ginger Spice is clearly the best. Decorated beautifully with a large comfortable bar area to relax whilst having pre dinner drinks.The waiters are so friendly, helpful and nothing is too much trouble. The food was all lovely. The flavours of the spices with the beautiful presentation made every mouthful wonderful. It was a totally different experience for me as I normally choose a sauce based curry but I decided to opt for fish and king prawns and it was so fully of flavour and the fish remained delicate. My husband chose the salmon main and the spice added to a lovely salmon fillet. We were not rushed and had a great interaction with the waiters. They made sure all 10 of us were served together by using a restuarent dessert trolley to bring all of our dishes at once. The only disappointment was another unnecessarily noisy table of 10 next to us which made conversation difficult whilst they were at their table. But that unfortunately happens sometimes nowadays. The main restuarent was much quieter with curved booth setting to give more privacy which is ideal for smaller groups. I can recommend with confidence.

Just had the most gorgeous meal from Ginger Spice. The food was exquisite and the staff are so polite and helpful . Will definitely be returning

Great food and even better service.

Ordered takeaway, bit of everything - banging Indian

It was OK waiters wanted me to order before I had a chance to get seated and talk to my friends. All seemed a bit of a rush,order now before it gets busy food was warm lacked taste, very noisy and no contactless payment.

Best Indian restaurant I have ever been too! Also Friendly staff , they are so polite and nice , also one of the staff recommended a dish ‘Bombay sizzling tava’ and it was absolutely beautiful, so lovely, can’t wait to go back and have that dish again, me and my partner will be making it out regular date night place :) also their cocktails are fabulous and they have Hendricks gin which is our favourite !! Also great prices for the fabulous food x

Wife found this place as it was recommended by one of the food critics and therefore decided to give this restaurant a try. They were very welcoming and we got seated within a minute. Menu was provided swiftly. It's a big menu and they have all the classics Indian curry's. We went for few starters and special chicken curry which was very delicious. Portion size is good. The chicken tikka starter was lovely, tasty, soft and moist. I wasn't a big fan of the sheekh kebab as it had red food colourings and did not hit my expectation. The main meal was so delicious. I loved that chicken curry (Bombay Sizzling Tava) and the bombay potatoes. The butter naan was so fresh and fluffy. They do Aroma ice creams. You'll only find these in restaurants and you can't buy them from shops. The coconut ice cream is the one. The restaurant itself was very busy but this did not impact the customer service. 5 star for the customer service. They were really good and hospitable. The restaurant was nice and clean and the decor looked eye catching. Overall I'll definitely visit this restaurant again.

Friendly, good selection of food,drinks are expensive,

Always very high quality and tastes amazing. Very attentive staff. Great for larger tables.

Hands down the best restaurant in the area, not just the best Indian

Food is good but the service from the bar is very poor. Need to up there game on there service skills and retention of drinks orders.

First time we have ordered from the Ginger spice, excellant food. We will be ordering from them again in the future. Very impressed. Thanks

Good food good service frendly staff well done will go again.

Disappointed 👎🏻 ordered biryani and fried rice both are tasteless and the rate doesn’t match with menu which was published outside the restaurant. Tikka biryani was 8 pound on menu but charged more excluding service tax.

Very nice place ,food was good,waiters very attentive and focus ,only down side was the bill . Though reasonably priced there were items on the bill we had not ordered . It felt deliberate Always check your l'addition Please.

Had high hopes at first lovely decor and nice atmosphere. But hopes slowly diminished as a waiter who didn’t speak any English just was rushing us to order popadoms as if was the only chance to order them. I shoo’d him off and requested another waiter to attend us because he was annoying as he didn’t understand anything I was saying. Service got better after they released I was getting frustrated. The mixed starter I got for 2 wasn’t worth the money had like half a dozen items on a stick. Main course food was nice, but not anything special, although what I felt that was there was a constant urge to grab stuff off our table for ex: the dips served with popadoms was quickly whipped off our table before I could even decide if I still needed it. All felt rushed to me. Not to mention when received the bill I was shocked with the £98 bill I had to double check the receipt because the price didn’t seem right. Was lucky service got better otherwise I would of had the 12.5% service charge taken off! & it’s ironic that a guest review under mine says exactly the same I’ve noticed before writing this, on the same night. Should have requested a copy & looked at it properly. My opinion of place; Average Indian, premium prices, rushed service. Don’t think I’ll be returning unfortunately. I’ll stick to my local Indian 50% off everything on menu food just as nice if not better.

Absolutely stunning food great service great value I love coming here x superb x

Good quality food in a very pleasant atmosphere.

I visited on a Sunday evening. The restaurant was fairly quiet, with a nice ambience and helpful and knowledgeable staff. A varied menu, but I felt the bill was a little on the expensive side. Things like chutneys and relishes (which are usually complimentary) were charged for, and a 12.5% service charge was automatically added. For six of us, the bill was nudging close to £200 with all the add-ons. I note they have a Wednesday night special of five dishes for £15, so I may give that a try next time.

Warm and pleasant environment that impressed us as soon as we arrived. Staff attentive, friendly and welcoming. The food was excellent with beautiful presentation. The food came out well timed between courses and the service was excellent. The restaurant also has a well stocked bar with a good range of cocktails. Would strongly recommend this restaurant. The only downside is that there is no restaurant parking available but nearby streets are restriction free in the evenings. All round a very enjoyable experience. AAA+

Delicious food, in Indian, Bangladeshi, Pakistani food. Lamb lazizi, lamb biryani, chicken masla, mixed grill, Saag Puneer, daal and vegetables and naan bread just definitely ginger spice. lovely service for my birthday.... Excellent location and parking was just cross the Road.

Great value for money Fantastic friendly service 👏

Food was okay, But the waiters where inpatient and rude. I won't be returning.

Nice surroundings food good but too expensive for local restaurant. Service added to bill should be discretionary.

Went for birthday with family,packed with people and staff too busy to be attentive,food average no different than any other dissatisfied

Fantastic food. Really friendly staff. Wonderful atmosphere. First time here last night but will definitely be returning.

Friendly, welcoming staff. Delicious food and very nice decor. No parking at the restaurant but plenty on street parking on surrounding roads.

Good food, good ambiance, good service. Negative: twice we have been in this restaurant towards the end of the evening and the waiters start ironing the tablecloths!?!

What a lovely restaurant, my sister had her birthday meal here for 12 of us, the staff were great, the food was excellent. Nice family evening. Thank you.

Lovely place for couples or families alike. Place is buzzing and very popular so book well in advance to get your table. Fresh flavours and staff are welcoming too

1 double gin and tonic is £9.90 (which is Central London prices) and the lamb chop as a starter was only 4 bites....

We had fantastic Christmas evening with Michael Jackson performance :)

Was it a mistake though? All in all a good night, staff were attentive, and the food was good. We had 14 people at the restaurant. When the bill arrived they had "forgotten" to deduct the £140 deposit that we had already paid. Hopefully it was an oversight, but along with the £60 service charge they added to the total, this would have been a nice £200 tip if one of our party had not noticed. Just check your bill people