Based on 210 opinions finded in 2 websites
Based on 210 opinions finded in 2 websites
Nº 129 in 234 in Bracknell Forest
Nº 5 of 6 Asian in Bracknell Forest
CUSTOMERS TALK ABOUT DISHES WITH.. currysquidbeautifulcooked
Opinions
Once again wonderfully cooked and season food, lively atmosphere and great service . However once again the food took to long inbetween starter and main to come to the table about 3/4 hour. Will visit again as food is so delicious.
X6037EZdavidp . 2024-03-03
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First time it was a great experience. This time was close to poor. Booking last minute on the App was easy. Arrived at 1pm for 6 people to be given a booth for 5 max. Didn’t have one of the starter packs for 3 (£31.50) so np. Food ordered & repeated back. Starter & one dish arrived in no time, although having to prompt for the water/glasses. Mains for the 4 came out 30 mins later. One person had their delayed another 15 mins, by which time everyone else had finished as the curry dishes were tiny and the rice while heaped were small. The worst thing was finding a fly in the pak choi, which to be honest was off putting. I pointed this out to them discreetly and asked for the bill. The bill came, with the obligatory meal deducted. I was annoyed they put the service charge on which I declined. So left at 2.35pm where we found another place to eat to fill the void.
michael w . 2024-02-24
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Unwelcoming place,awful service, terrible coctails & poor choice,average food.Booked for family celebration, but night was ruined by unprofessional staff and service, not even once anyone asked if food/drinks were ok .It took nearly 1h to get first drinks and even those were wrong ,some cocktails not made at all due to missing ingredients,just staff didn't bother telling us.Food took ages to arrive too and as soon as we finished our main we were told we have to leave as they are expecting more guests in.This is the first restaurant, which doesn't understand the concept of hospitality!AVOID!
TulipTheTraveller . 2024-02-15
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Had a great evening, we were a bit unsure at first due to the low scores and reports but we found the staff great and attentive and the food very good. There was some meals that were not available but we asked before ordering so were not disappointed. We have been to Wokingham before which was fab and I think maybe a bit more comfortable but cannot complain about tonight’s experience at Bracknell all was great. 👍
Popee1 . 2024-02-15
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I have visited a few Giggling squid restaurants and I must say even though the decoration was nice and staff good the food was terrible. Portions small, no taste and not very hot. Not value for money I’m afraid. Won’t be going back to this branch.
Michelle W . 2024-02-14
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Mixed experience but overall prepared to be somewhat understanding to what appeared to be some new servers in the team, hence the 4 rating. We Arrived in good time for our booking. Were given option of a table up or downstairs. Chose to go upstairs which gave a much more comfortable seating environment versus the very busy downstairs section that we were first offered. We had a relaxed dining opportunity, as in we were in no rush. We have in our rating looked to make allowances for the following issues with our service: 1) a dish we ordered was apparently unavailable - slow cooked crispy beef. We weren’t told until after 2 dishes had already arrived and then were told the same thing twice, the second time after we had ordered an alternate dish, making a delivery of dishes to the table, rather disjointed. 2) we ordered 2 soufflé desserts and only 1 was actually put through so we had to wait for a 2nd dessert to come. 3) There was no peppermint tea. limiting options for a decaffeinated, hot drink. I would have to say that the overall serving and dining experience at this Giggling Squid restaurant is not at the same higher level that we’ve experienced at the Giggling Squid locations, such as Marlow, Brighton, Windsor or Wokingham, for example. I could see what appeared to be a manager wearing a jacket wandering around, but I couldn’t really see what value he appeared to be adding to the actual service. He certainly didn’t come to see us to apologise for some of the issues that we had during our service.
Nick_k_uk . 2024-02-11
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Disgraceful is an understatement. Went with wife and 2 children. Manager forgot to put our food order through the system. Only when we queried after waiting over 40 mins and kids complaining that they are really hungry did they notice. We asked to see the manager (person who had taken our order) but had to wait. All she had to say was oops sorry and shrug her shoulders. Everyone can have a bad day but to not care or try to rectify the problem is simply shocking especially when we are there with children. I guess they had another booking for the table and did not really care.
Amit G . 2024-01-06
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Lovely friendly atmosphere and staff. The food was delicious and great value. A platter of 4 different Tapas starts at £10.95. Definitely recommend and will return.
Teresa R . 2023-12-24
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So disappointed pre booked festive menu which was a mistake as overpriced for what it was and seemed to slow service down. Had to ask for starters to be served and then ask for main course and had to chase them up again for dessert to be served. Waitress very apologetic each time even giving us prawn crackers to have because starters not arrived (for the price paid they should have been included in festive set menus already). However having to keep asking shows that probably not enough training for staff or lack of interest. All in all overpriced for what it was/ food ok service terrible. As stated So Disappointing.
Clare D . 2023-12-22
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A less than average meal for a more than average cost! 4 adults and 4 children on a Saturday evening. Couple of the drink specials unavailable but not told this until ordered - given they were mocktails with fairly standard ingredients, it's surprising these were unavailable. Took a good while to be served initially but winter did apologise. Starters and mains ordered - 10 mins later told 2 of starters sharing platters had to have squid substituted as no squid available - ironic. Platters arrived after another 10 minutes - with squid but no prawns. A mixed salad on it which was spicy as - even for spice lovers in the party it was too hot! Then forgot one starter - did apologise again and promised to get without charge (end of meal they had charged for this!) A sticky rice wicker basket was dropped whilst delivering mains, which waitress just picked up and put on table as 'lid hadn't fallen off'!! Had to point out it had still been on the floor. Special butterfly king prawn pad Thai was ok but lot of shell bits were mixed in to the noodles - pot luck missing them tbh! Rest of food was ok and desserts ok - would say mini ones better value. Staff were generally polite - sadly our waiter finished his shift mid meal and it did deteriorate after that. Probably not staff's fault but table was set on such a way that waiting staff were either leaning right across, nudging one of us out of way or we were serving/clearing ourselves!! Was a lot of money (£380) and was definitely not worth that. Disappointed overall. Have previously had better in different Giggling Squid and I would say you can get much better elsewhere for that amount of money. Possibly been generous giving it 2/5!
theback71 . 2023-12-02
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We had a lovely meal and our waitress was Julie who was very observant and friendly & accommodating. The assistant manager Tac was also amazing.. pleasant and friendly. We hadn’t been for a little while, but we were glad that we went tonight. Food was amazing and so was a service would highly recommend.
Jojocrazy68 . 2023-11-21
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Never disappoints! Such a gorgeous meal.Masaman curry and instead of rice I went for the noodles, absolutely delicious. Once again Giggling you did not disappoint.
Passenger15832941483 . 2023-11-11
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First Experience for myself however my partner has been to other sites food was great and service was quick. I had to ask for a pint glass more than twice to two staff members, after finding a third the amazing assistant manager Daniella who jumped into action and was back in seconds with a smile and a joke has made sure I will come back again. She always got a smile and a bounce in her step recommend speaking to her. She should no longer be an assistant she is definitely going far.
Jordan91ellis . 2023-11-10
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Came for our 25th silver wedding anniversary! Well having we love seafood we’ll just food in general super excited to try this place out. What a disappointment staff do not care about the people dining here. Staff seemed very rude and no umph seems to be run by kids than supposed to experienced staff who actually care. And as for the food dry dry dry I was infact throwing up in the toilets before we left it was that bad. Cocktails come in much smaller glasses than the usual glasses meant to be used. Chef doesn’t seem to have the love for the food. Wasn’t a good experience at all.
Tanya W . 2023-11-05
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Horrendous seating arrangements with table in between tables where by people can easily hit you when having, or dip clothes in food or see they tightly squeeze Get the automatic door fixed! No heating it was freezing 🥶 Bland spring roll and the taste was from the sauce only Cheeeeeeap vegetable to fill the curry and less sauce
FarAway10542238305 . 2023-10-21
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Usual tasty Giggling Squid food but sadly the service was a big let down. Very slow - waited for ages to have our order taken and finally had to grab someone's attention to ask. Starters then took 40 mins to arrive and were barely warm....
BackinBracknell . 2023-10-15
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Decided to try this new venue and have to say we like it very much. Not busy today so service was quick with food being hot and tasty.
CrackerJ2013 . 2023-10-08
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Fabulous night, as always, at the Bracknell branch. My favourite one to go to! Naia was our waitress and she was fabulously attentive and worked hard. Great atmosphere and can’t wait to go back.
H5307BCsarahb . 2023-09-17
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Enjoyable lunch, friendly service. Enjoyed the lunch tapas options, especially the crispy duck jicama and ham hock roti.
Nick_k_uk . 2023-09-17
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Fab place, food is delicious and staff friendly and attentive. The restaurant is beautifully decorated. Really can’t fault it! Our waitress Naia was amazing always checking and making sure we were ok will definitely be back
Passenger15832941483 . 2023-09-17
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Having eaten in Brighton's Giggling Squid some 20yrs ago, I hoped it would have still been as wonderful but sadly it wasn't - (Slow service, fatty pork skewer starters, tasteless and odd tasting pad Thai's, and the oddest flavoured ice cream which was actually unpleasant...
Sarah M . 2023-09-16
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Ate here three times during my 11 day visit to the area for a personal project. Food and service are awesome….I enjoyed each and every mouthful! They also took very good care of me in relation to my green pepper allergy and even remembered on...
lesb138 . 2023-09-12
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Brand new restaurant in Bracknell and was very surprised. Shown to our seat as soon as we walked in from the very hard working manageress. Service was brilliant lots and lots of staff taking orders and drinks orders very quickly. The food was first class...
X6037EZdavidp . 2023-09-04
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Food was excellent and the restaurant decor is beautiful. However, the service was terrible. Around 3-4 staff hanging around but not taking orders. 1x item ordered but didn’t arrive but was on the bill. It was removed from the bill once I had pointed this...
H5649KKkatiek . 2023-08-16
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Food was good. Service was mainly poor. No one to greet me for a while when I arrived, no one took our order for a drink for about 15 minutes, none of the cocktails on the menu seemed to be available (I tried 3-4 options!)...
LetitiaElp . 2023-08-15
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It was alright. But for the price should of been more than alright. They messed our order up a bit which yes they dealt with and we got a discount. But was still very expensive. I don't think I would visit again. Looks good but...
Voyager20676230337 . 2023-08-12
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Came here on a busy Friday - everything was perfect. Taken straight to our table - such a beautiful restaurant. Drinks taken promptly and food came out fast and was divine !!!! Special thank you to Courtney and team who made sure we were happy...
Madeleine K . 2023-08-11
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Amazing food and service! The quality is so good and everyone is very attentive. Even when busy they couldn’t do more!
E B . 2023-08-11
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First time visit to this branch of Giggling Squid. Decor was lovely, just like the other branches. We ate from the lunch menu, which is always good value. Thai red curry and Thai green curry were both good. Prawn crackers were stale, and we only...
Helen W . 2023-08-11
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Extremely rude waitress with blonde hair and glasses working Thursday 10th August . Rolling her eyes that we didn’t book , even though all the tables were empty . Awful customer service , we left before we had our meal she was that bad ....
Laura R . 2023-08-11
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Booked a table for Saturday night. Service was great from our waiter. Food was excellent. Drinks good. Price fair. Really great would recommend and look forward to returning.
X4545CEhannahg . 2023-08-06
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Nice tasty food but overpriced for what it has to offer. Starters where small but tasty mains where nice bit nothing special. Was left feeling hungry and disappointed
Departure42366919969 . 2023-08-06
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Great setting, staff were very friendly and guided us in the direction of some of their faves. Drinks were good and reasonably priced. Food was nice, however, we were hoping for it to be better, it lacked seasoning, we ordered the sharing starter and found...
jakebU4435HZ . 2023-08-02
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Been waiting to visit since the opening was announced. We know many people who are regular visitors to the Wokingham branch. First thing we noticed is how loud the place is. Its nice to have an atmosphere and some background murmur, but the acoustics are...
andyt486 . 2023-07-30
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We were really looking forward to a quality restaurant opening up in Bracknell but our first experience here wasn't great . Service was poor, we had to find someone to take a drinks order , the food took a long time to arrive , we...
Philip M . 2023-07-21
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Having visited a couple of other restaurants in the chain we were delighted to be able to book the new one in Bracknell for a birthday celebration. Everything about the evening was excellent - good table position, great service and superb food. We will certainly...
Drakesy . 2023-07-14
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Visited whilst working in the area, have been to other locations and this did not disappoint, although new and staff are still finding their feet we found the service was fantastic, all the staff were very professional and friendly, and, as with other Giggling Squid...
kevin s . 2023-07-12
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Had a lovely meal with friends. Lovely food, great service and beautiful decor. Lots of variety on the menu. Considering it was the first full weekend of service it was excellent.
rs198212_ . 2023-07-09
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First time visit to a new restaurant in Bracknell. Ambience was good and the staff were friendly and informative. Food was excellent and well presented, BUT very slow service. 40 minutes between starter and main. New restaurant so could just be startup issues that need...
Dreamer60029936849 . 2023-07-05
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Great restaurant with very welcoming staff. Our server Indira was attentive and lovely. Food was delicious, plenty of Vegan options which is always appreciated. Will definitely be returning!
laurenb2902 . 2023-07-03
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Visited this newly opened restaurant with my family. It has a unique and amazing decor, the team is warm, the service is great and the food is just awesome! I highly recommend.
206jessen . 2023-07-01
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Just opened, super food, decor, friendly and welcoming staff. Definitely a must for Thai food. Loved it
Akingston29 . 2023-07-01
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Lovely new restaurant, attentive staff and quality food - Naia our server was brilliant from start to finish. Would definitely recommend!
554alisonr . 2023-07-01
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