Gianni's in Carlisle

Our order took 1hour and 50 minutes to deliver, even though we were told 70 minutes, we don't mind waiting when somewhere is busy but at least make sure the food is hot when eventually delivered. We opened the bag and all the food was cold, we tried to ring the takeaway on the number on the order acknowledgement twice but nobody would answer. You don't expect to warm food up in a microwave when you pay over £35 for two starters & two pizzas, insulated food bags are a great invention, just a shame you don't use them! It might help keep some custom!

This is not about the food as it never arrived. They accepted our order on thier app and gave us a delivery time. Some time later than the arranged delivery time they rang up and told lies about when the order was placed. We were given a revised delivery time almost 2 hours after ordering which although over an hour late was better than nothing, they still failed to deliver. We ended up canceling our order and going elsewhere. My advice is to avoid this takeaway. Its only a shame that there isn't a zero star option on here. EDIT: The owner responded to this review 2 years after it was submitted, thier response is as timely as thier food delivery!

Ordered 2x Penne tonno pasta dishes which had no seasoning what so ever not much tuna either just pasta and tomato sauce with the occasional onion. Definitely won't be ordering again shocking quality.

VERY PLEASANT STAFF DESPITE IT BEING REALLY BUSY. WIDE CHOICE OF FOOD AT REASONABLE PRICES. HAVE A FUNCTION ROOM UPSTAIRS WHERE LARGER GROUPS OF PEOPLE CAN DINE WHICH IS GOOD FOR GROUP GATHERINGS. I DONT EAT A LOT OF ITALIAN BUT WAS EASILY ABLE TO FIND SOMETHING SUITABLE TO EAT

The food was outstanding excellent value for money. Would I go here again certainly. In fact I'd travel to Carlisle just to go to Giannis. Staff are funny friendly and a extremely attentative.

Food was an hour late! Pizza cold Chicken Cold Would avoid like the plague

Abysmal service. Food arrived after 1.5hrs. Couldnt contact the takeaway, as they turned the phones off. Violent stomach ache shortly after. AVOID!!

Excellent Saturday night takeaway for 6. Food was piping hot and very tasty. Everything was delicious and great value for money. Ordering was a breeze, and it was ready to collect bang on time! Recommend!

Wonderful restaurant! Hugely popular and staff clearly knew many regulars. Repeat visits always a good sign. Informal, friendly, welcoming, good menu, something for everyone, extremely well cooked food, cold wine, cold beer, great service. Best restaurant in Carlisle? Probably. Totally recommended.

Delicious hot food for a good price, delivery on time highly recommend

Took my children for dinner as a half term treat and what a treat it was! We were warmly welcomed by a lovely gentleman who went above & beyond to make sure we had everything we needed even accommodating a last minute order change for one of the children. The food was delicious and the portions were generous to say the least ( we struggled to eat it all). The staff were very helpful & friendly and the atmosphere was great. The prices are very reasonable and the children especially liked that they got a lollipop each to take home. We would highly recommend a visit and will most definitely be back again ourselves soon!

Very good good, probs one of the best garlic breads I have ever had, it is a great family business, the service could have been a little bit quicker but I am not going to complain.

Best Italian takeaway I have ever been to. Worth every penny.

We were absolutely over the moon to have found this restaurant (only 300m from our accommodation). The host is amusing, friendly, welcoming and helpful. Service is attentive but relaxed. The Italian food was better than we got in Rome or Tuscany! We had Lasagne and seafood risotto and both were delicious. We followed the advice of another reviewer and had the homemade chips - have them! They are so chunky and so crispy. Excellent value with two glasses of wine and the tip that we added it only came to £50. The style is of being in a little trattoria in Italy and the ambience is lively, joyous and happy. Highly recommended

Regular visits to Giannis due to quality food and excellent service from staff. Favourite dish is Ravioli Diablo with spicy sausage and it is sublime Can’t fault good or service

We had a family meal from this take away this evening. The order service was pleasant and professional. The food was ready on time and hot. We were however disappointed with the quality of the pizza base. We thought it would support your business to provide feedback. We provided the feedback only to be advised we wanted a discount. How rude and insulted we were.. we won’t be buying anything in the future or making any recommendations.

We travel miles to get pizza and pasta from here, always enjoyed it. Really good food

I have visited this restaurant a few tines over the years always great service and amazing food . Went with my family a group of 11 for my daughters 21st 25th Feb and they didn’t disappoint . Even tho we were a large group every meal was delicious the service was fab they even brought out a desert with a candle and sang happy birthday to my daughter. Thankyou giannis

This was our first experience of Gianni's and we found it outstanding. We look forward to trying more of the wide ranging menu.

Absolutely fantastic! Food was piping hot and tasted incredible! Delivery guy was lovely and friendly! This is definitely our new weekend takeaway!! Who ever cooked that needs a raise 100/10

Good pizza and pasta friendly staff.

Great food and service, good atmosphere and very reasonable prices. Staff couldn't do enough for the group of 8. Don't forget to order some chips for the table 👍

Fast service! Good prices! Tasty food!

We stopped over in Carlisle and found this unexpected gem, Gianni’s. We had a fab time listening to the music and enjoying the eclectic decor. We were so pleased the food was fabulous, I chose Verdi pizza which was packed with vegetables artichoke hearts plentiful ! Partner chose spaghetti Marinara extremely nice. We were lucky walk ins because it was busy and deservedly so.

Staff are ever so friendly, food is made very well and the price is just perfect. By far my favorite Italian restaurant, I’ve bean multiple times with different people, the restaurant never fails to impress

stunning food, and impeccable service. lovely atmosphere too. one of the best Italians we have been to!

The staff were friendly and accommodating. The service was quick and the food was delicious. We were very impressed.

Stopped here on our way home from Scotland, food was OK, service alright and the ambiance wasn't too bad. Price was good, I'll give them that.

Not been here in over 20 years . Was a favourite back then and pleased to say just as lovely now. Fantastic food service and atmosphere at great prices.

Testament to Italy. Most authentic Italian in Chorley. Having been Rome the pizza, garlic bread and bolognaise holds up. Will be ordering again

Great service great food. We were a table of 8 we had booked and we were shown to a table upstairs . We were quickly served drinks and orders taken I shared the Calamori the would have been too much for 1 person they were Beautiful and crisp with garlic mayo . We all enjoyed our main all beautifully cooked. The sea bass was great with roasted veg a lovely evening out ! Will definitely return and recommend .

What can I say about this hidden gem, down from Scotland for an overnight, food and service was amazing. The staff were superb and friendly the food was incredible. Next time in Carlisle it will be our first destination. Fantastic food and great value for money.

Used a couple of times, I have to say our food was cooked to perfection and the garlic breads was one of the best I’ve ever eaten finally a place that doesn’t overcook them 100% try here. Delicious

Came to Giannis for Valentine’s Day this year, the atmosphere and food were absolutely beautiful as usual. Staff are kind and make you feel very welcome. Definitely the best restaurant in Carlisle!

Firstly took 1.5 hours to arrive, not a good start. Then when it did arrive, the pizzas were a mess. Topping: sliding right off, just a soggy mess… To top it off, they didn’t even bother to cut the pizzas!

Great visit, we thoroughly enjoyed the food and the service was excellent throughout and the staff were so friendly, we had a great experience, thank you. Would en great if you could add a draught beer or serve beer in a big bottle. A small...

Last Saturday I thought I'd get a nice pizza from a proper Italian style pizza outlet, not the tandoori type where the chickens is red in colour so makes the whole pizza taste like a curry! Saw this place snd thought I'd pop across.. Google showed it closing at 11 p.m. so no it was about 10pm, so should be no problem.. only when I got there I saw the staff leaving and another hopeful who had been let down, telling me that they had closed at 10 p.m. on Saturdays. So just this week I thought I'd go again. It's Friday today and again it's showing 11 oclock so so I should be ok. Arrived to find most of the lights out and the silhouette of a guy behind the counter. Sign on the door clearly said open till 11.. then I noticed the 'Closed' sign. Shouted through the window at the guy to ask if he was open.. and the response came "no we close at 10 on Fridays!". Great. What a way to run a business.. the very least you could do is keep the advertising of your opening times accurate, so that people aren't being messed about driving in expectation of getting a meal only to find it closed! Sorry but that earns you a gleaming ONE star. If they can't be bothered to even get their opening times correct then I don't hold out much hope for anything else.

2.5 hours delivery, cold food. Don’t answer the phone.

Took over 2 hours to come when ordered through just eat when the delivery time should have been 1 hour. Tried calling the takeaway numerous times with the phone ringing out. Food eventually came and was cold. Will not be ordering from here again.

All went in bin need I say anymore? Tops not on all over carrier bag, but was terrible food well worst Italian i have had ever! Phoned shop wanted me to go back after being up since 5am🙄😱😩

Great food and great atmosphere! We visit this restaurant every year when we travel to Carlisle, it never disappoints!

We ate here Saturday night and from arriving we were made very welcome the staff were all really nice and friendly.we had booked for 5pm when they opened and it was really busy but we didn't wait long for our food and it was excellent,we...

I do like Gianni's - cracking pizzas, very friendly service, really good prices and delivery - pizza perfection!

We were at an abba tribute night and popped in to eat here and we weren’t disappointed Great food, great staff and nice ambiance We will be back

First time ordering from here - food arrived quickly and piping hot. Everything was absolutely fantastic. If I could give you 6 stars I would. Amazing - we will definitely be ordering again.

Simply the best pizza in Chorley, nice people, excellent service. Thank you for my brilliant meal.

Always very good food, good portion sizes and hot when delivered

What a lovely little place! Found it when looking on Google for somewhere to eat before going to a show at The Sands, and we'll definitely go back. Lovely atmosphere, friendly owners, great service and delicious garlic pizza, chicken griglia, and tiramisu

Just received for the first time, a takeaway absolutely fantastic, ribs to die for. Will definitely be a repeat customer

Always consistently good food service atmosphere first in 5pm Sept 2 nd empty but within 30 mins downstairs full speaks for itself I love fish and the full bream is superb staff always sociable

A Google search led us to this little star of a place. Great service, amazing pizzas, delicious desserts, nothing negative during our visit

We visited yesterday evening and ordered a pizza and a garlic bread with cheese on. The food tasted like the cheese was off. This was either the case or it could be that garlic oil was used instead of garlic. Today I feel poorly and very dehydrated and all I can taste is salt. I will most definitely not be returning!

Great service, great food and great atmosphere. If your a red drinker, try a bottle of Primo, or two.

These must be the friendliest restauranters in Carlisle. They were clearly busy when we arrived asking for a table for two; but went out of their way to make us feel welcome. The starters: a mushroom bruchetta and goats cheese with tomato sauce, were excellent;...

Just had our first delivery from Giannis,absolutely delicious, nice to see such a wide variety of dishes. It was piping hot and so tasty. Will definitely order again

Ordered online with an estimated time of delivery for 1855 hours. Rang at 19220 hours to enquire where the order was to be told it was already out and at least 10.mins away... Delivery arrived at 2030 hours.. Garlic n tomatoe bread was cold and the Americano pizza was Luke warm...our favourite place but not the best delivery service.. And yes I did ri g and speak to a lovely girl who did apologise. My advice is don't send out too many delivery's with the same driver as ours had been out over 20 minutes

My family and I went for happy hour tonight and we were very impressed. Everything was delicious, especially the garlic cheese pizza. The service was exceptional, such nice guys, very friendly and great with our children. We will definitely return. Highly recommended!

Visited foe dinner with friends who had been before. I had the risotto di mare, which was lovely flavours, though the calamari was overdone and unchewable. We shared a caramel brownie for dessert, which was lovely, but with canned whipped cream and cheap chocolate sauce...

After another restaurant let us down at the last minute, Gianni’s we’re able to accommodate a large party for an 80th birthday meal for my mom & family. They were brilliant, ensured mom was looked after throughout & also engaged with our youngest guest -...

Delicious pizzas, hot, fresh , tasty and value for money, not 5 stars because a bit disappointing that the discount offered was eaten up with delivery fee.....maybe consider offering free delivery within Chorley are.

Best takeaway I’ve had in a long time. All food is fresh and cooked completely from scratch. The food is brilliant and delivered steaming hot…. The pizza was delivered uncut which is perfect because I can cut it however I like. 10/10 I would definitely recommend.

We visited last night (Thursday 12 May) as a family, with three grown up children. We had garlic bread with cheese and tomato to start, and bolognese, carbonara, and a spicy bacon and pasta dish. All tasted lovely, the staff were lovely and the atmosphere...

Gianni's is a well established restaurant near the town centre off Warwick road. it's as popular today as it was over 20 years ago and run by the same owner.Excellent Italian food which is piping hot. Friendly service.Cocktails available. Booking recommended at busy times.Happy hour...

Yet to find anywhere that comes close to their quality of seafood dishes and pizzas in the Carlisle area. Service and friendliness of an Italian family ran business shines through here. Quality, excellent customer service and authenticity.

We always visit Gianni’s when we come North from Hampshire to visit family. It is always excellent and we get treated like old friends.

Been coming here for ages, I’d been to hospital and found out I didn’t need chemo only radiotherapy, am celebrating so I wanted co come here. Absolutely bill could not ever fault it, best Italian in Carlisle. Try it you will love it honestly. After...

Absolutely delicious. So good. So handy for us staying at the Travelodge. If you have not been you must go.

Attended a business dinner with work colleges. Staff were friendly atmosphere was great. Food a little disappointing. I had minestrone which was tasteless. The main wasn’t much better. I had high hopes for this restaurant as it had recommended. Unfortunately it did not meet the...

Me and my husband from Newcastle had a little last minute break in Carlisle, stumbled across Gianni’s… OMG, from walking through the door was fantastic, the staff are so welcoming and friendly and made us feel like royalty from Newcastle.. For the starters we had...

Really great food, delivered promptly and courteously. Very highly recommended!

We’ve been here twice now, and it was superb each time. The food was incredible. Authentic italian, really fresh and tasty. I recommend the spaghetti marinara. Love the decor. Feels like you could be in Italy. Our hosts were on brilliant form. Very friendly and...

As usual lovely welcoming atmosphere. Staff friendly, professional and always cheerful. They offered to stay open in afternoon as party size was quite big, helped us decorate the restaurant and nothing too much trouble. Food amazing and lots of choice. We all had a great...

Brilliant Italian, would highly recommend. Reasonable prices and great food. Tiramisu was delicious and huge. Don’t stop doing what you do.

Amazing pizza! Loved the cheeseyness! Dan was amazing last friday

Waiter spent the first two minutes complimenting my wife on her appearance. Was so unbelievably rude and awkward. She even said she was worried to go to the toilet in case he was on the way. We sat there for five minutes stunned into disbelief....

First time going here.... it was all lovely... hot, tasty and full of flavor. They look like a newish business and i hope they do well.

Great pizza, pleasant service and quick too. Would use again for sure

Very nice pizza, has an edge over domino's, highly recommended!

Always a pleasure to visit, very friendly staff, fantastic food and a great atmosphere. Looking forward to visiting again soon Matt

Attended a Christmas get together with friends from a local business group. Service was fantastic, food was amazing and it was extremely well priced

Fabulous little Italian - consistently good food and attentive service! We’ve been coming here for years and nothing is a problem for the team. Lovely array of dishes and always a specials board. I note with dismay the poor review It had recently that appeared...

Yesterday ordered the chicken and mushroom penne dish ….. let’s say the chicken departed before the pasta got added …. 4 tiny pieces. Normally the food is good from here … maybe a bad weekend… still not acceptable though plus the pizza that was ordered was stone cold by the time it arrived, one more chance and then marios will get all my custom

The evening was ruined by a large very noisy group in the restaurant who apparently had been in there since lunch time. Far from it being a family restaurant it felt more like being in the middle of a drunken brawl, a very unpleasant experience....

We dropped on this sublime restaurant by chance and oh aren’t we glad that we did! The stylish decor gave the restaurant a real italian feel. Extremely varied menu, tasty food and excellent, prompt service from Alex our waiter! (Who recommended his favourite bacon dish.)...

Order placed at 5.30, finally arrived at 7.20 almost 2 hours late. Food stone cold and tasted like cardboard. Won't be ordering from here again

Very good food and friendly and would recommend them

The worst take away ever, our son ordered it in as a surprise for my birthday, everything was (garlic bread, tomatoe garlic bread, chips, lasagne, and pizza) cold. The lasagne tasted like baby food that had been made out of a powdered baby food mix. I can't believe you're making a living out of selling food that I wouldn't give to my dog. You should be shut down and then you should go and get yourself a paper round.

For some reason has a very bright security light pointed at a woman's flat and not on his premises. We have several photographs of it spanning the past year.

Update: On my second order I found several hairs in my stroganoff 🤢😔 They refused to refund me. Original review: Amazing tastes and great food. Good sized portions and quality ingredients. This is my new favourite take away! Absolutely blown away with the quality and quantity. Amazing 😍

10/10 best pineapple pizza around. Also the cashier was this really hot guy, would recommend going just to see him.

Picked up a take away from here for the first time tonight and have to say the food was excellent! Very clean place and staff are very friendly. Plenty of choice on the menu couldn’t recommend enough! 😁

I went for the first time yesterday I thought the staff were really polite and had a good customer service manner. The food was affordably priced and I didn't have long to wait for the food, when I got home I thought that the food was very nice.

Ordered meals for four people at 5:15 for a delivery at 7:15 . 8:00 no food...rang them they said we were shut.. no we are a house oh there was no answer. Now we had been waiting for them so we know they had not been...OK we will phone you back in 10 minutes. . Nothing ...will not be trying them again. Night spoiled ....Tried again and it was very nice.. 😁

I had the Funghi (mushroom) Stroganoff with a Piccante Garlic Bread. Couldn't fault it. Excellent!

Thought we would give it a try, being practically on our doorstep. Ordered 3 x meal deals, (any two pasta or pizza and a garlic bread for £11) two garlic mushroom starters and two garlic bread with cheese. The food was superb, piping hot, pasta dishes were creamy & full of garlic, pizzas and garlic breads were lovely and thin bases (proper home made Italian style bases) Best Italian takeaway we have had had in over 20 years.

WOW. Absolutely delicious. Ordered the Americana and Pescatore pizzas and both were famtastic. Arrived hot and bang on time.

When your child steals half your chips and still comes back for more so you steal a slice of pizza and you want more but she’s eaten it that quick you’ve missed out and also shocked that you go looking! Pizza and garlic bread is so fresh and tasty 😋 chef didn’t mind missing out the mushrooms in my pasta which was perfect 🤩 First time ordering and in child’s words... when we ordering again 👍

Best takeaway I've ever had! the pepperoni pizza is to die for and the chicken livers/carbonara are some of the best I've had in my entire life.

Had the pizza/pasta deal tonight it was amazing!!! We ordered two pizzas and a cheesy garlic bread, the pizza bases are so light with lots of toppings all that came to £12, then we added a portion of ribs which were so tasty and the meat just fell of the bone. I’ve have been a few times and never had a bad meal!!!

I've been a few times now and never been disappointed. The food is always hot if I collect or if it's delivered. My go to order is a pizza Americana and/or a tortellini Diavola. The Pizza is thin and crispy with plenty of toppings and the pasta is full of sauce and flavour. The garlic breads are unreal too.