Based on 1.464 opinions finded in 4 websites
Based on 1.464 opinions finded in 4 websites
Opinions
Whenever I go here and get my food the staff are always friendly, portions are large, so much that we get regular chips but can't eat them all
kevin buchanan . 2024-10-18
MORE AT Google
Fresh hot food the chicken tika meat was juicy and the chips was hot polite delivery driver defo be ordering from here again 10 out of 10
ross . 2024-10-12
MORE AT Just Eat
orderd for 16:30 arrived at 17.05
chris . 2024-10-11
MORE AT Just Eat
weather was arwfull so well done on keeping me updated.
Pauline . 2024-10-08
MORE AT Just Eat
Prompt delivery super hot and tasty thankyou!!
mr . 2024-10-07
MORE AT Just Eat
Speedy delivery soo tasty, Cod's are biggest around!!
mr . 2024-10-03
MORE AT Just Eat
Beautiful white fish, delicious batter. Thank you
Rita . 2024-10-03
MORE AT Just Eat
Kebab chicken not cooked so inedible. Fishcakes not delivered. Called restraunt and they said they would send replacement food. It never arrived. Two of family didn't eat. Poor service tonight. Shame as this was my go to chip shop till this experience.
Matthew . 2024-10-01
MORE AT Just Eat
Super quick hot and tasty 🐟 & 🍟thankyou
mr . 2024-09-29
MORE AT Just Eat
not bad tbh. sunrise is always a nice resturant to eat at. very understanding of the fact i didnt want to order much and the delivery driver was quick to hand over the food and followed my instrutions. a extreamly pleasing experience all round.
Topsy . 2024-09-29
MORE AT Just Eat
Food was delivered nearly 2 hours late, was cold and soggy. Not even a hint of an apology from the delivery driver or restaurant
Keely . 2024-09-28
MORE AT Just Eat
Excellent food and fast reliable service as usual thank you. Regards Jannette
Jannette . 2024-09-20
MORE AT Just Eat
Serving freshly made generous amounts of food, very quickly, with a big smile on their face.
Anita Kisikan . 2024-09-19
MORE AT Google
Great taste. Just what we needed🙂
Karen . 2024-09-15
MORE AT Just Eat
Great chippy and great service, never had a good experience with zan fish but gerard st it's all fresh and quality. Lucky to live local keep up the great work 👍
kris fields . 2024-09-15
MORE AT Google
Great chippy and great service, never had a good experience with zan fish but gerard st it's all fresh and quality. Lucky to live local keep up the great work 👍
kris fields . 2024-09-15
MORE AT Google
Excellent food and fast reliable service as usual thank you. Regards Jannette
Jannette . 2024-09-07
MORE AT Just Eat
Excellent food and fast reliable service as usual thank you. Regards Jannette
Jannette . 2024-09-04
MORE AT Just Eat
Order was a little late but the meal was very tasty. I would order again
Julie . 2024-09-04
MORE AT Just Eat
Food was tasty and staff were polite 👍
Matthew . 2024-09-03
MORE AT Just Eat
Best Chippy in Derby. I spend alot of time travelling but always look forward to getting back to eat from here. Quality food and friendly staff.
Rocco Hawkins . 2024-09-01
MORE AT Google
Best Chippy in Derby. I spend alot of time travelling but always look forward to getting back to eat from here. Quality food and friendly staff.
Rocco Hawkins . 2024-09-01
MORE AT Google
great quality and good size portions best chippy around everything always spot on keep up the good work
Paul . 2024-08-31
MORE AT Just Eat
Gerards are great there chicken and chips are amazing i do recommend this place 10/10 😊
Ram Lalli . 2024-08-28
MORE AT Google
food is delicious, staff are friendly, overall a great order!
Benjamin . 2024-08-27
MORE AT Just Eat
lovely and hot thankyou. and very tasty.
Pauline . 2024-08-27
MORE AT Just Eat
for 13 pound i want a large batterd sossage and proper cooked chips
Leanne . 2024-08-25
MORE AT Just Eat
Delivery driver was absolutely amazing. Very polite and understanding. Even followed my notes (you’d be surprised how many don’t) amazing person. The thing I’m not impressed with is the grub. Yes nice and warm and Tasty but cmon a minimum order of a tenner. Was contemplating weather it was worth it and you know what? It wasn’t. I only went here as my regular wasn’t open. They don’t have a “minimum spend” if they can do it so can these crazy people. My advice you’d be better off going Mc Donalds
Ellie . 2024-08-25
MORE AT Just Eat
Great food hits the spot every time delivered on time hot and tasty 😋
mr . 2024-08-21
MORE AT Just Eat
Lovely hot food arrived spot on thoroughly enjoyed will be ordering again very soon 👍🏼👍🏼
mr . 2024-08-18
MORE AT Just Eat
thank you food was gorgeous as usual . and plenty for the price
Karen . 2024-08-17
MORE AT Just Eat
excellent delivery always.on time or sometimes earlier which is good. polite delivery and tasty choice on the menu and good prices. highly recommend.
Mark . 2024-08-14
MORE AT Just Eat
Great food nice n fresh piping hot on arrival. Can beat a Gerard street chippy..
mr . 2024-08-02
MORE AT Just Eat
The southern fried chicken was uneatable! Massively overcooked and dry as a bone. We won’t be ordering from here ever again. £3.50 for delivery is scandalous as we live under a mile from Gerard St.
Craig . 2024-08-01
MORE AT Just Eat
Excellent food and fast reliable service as usual thank you. Regards Jannette
Jannette . 2024-07-27
MORE AT Just Eat
Very tasty fish & chips, arrived super hot and fresh 👍🏼👍🏼😊 Thankyou
abdul . 2024-07-27
MORE AT Just Eat
Chip wasn’t cooked properly and Donna meat was chewy
Annmarie . 2024-07-24
MORE AT Just Eat
excellent delivery service lovely tasty food friendly staff. highly recommend this chip shop.
Mark . 2024-07-23
MORE AT Just Eat
Excellent food and fast reliable service as usual thank you. Regards Jannette
Jannette . 2024-07-18
MORE AT Just Eat
Yummy food friendly delivery driver
Bethany . 2024-07-15
MORE AT Just Eat
Large was the same size as a regular and they did not put any salt or vinegar on food, overall it was ok
Alan . 2024-07-14
MORE AT Just Eat
It arrive ok bit cold can’t complain foods amazing little warming up still taste amazing thankyou
Cheryl . 2024-07-12
MORE AT Just Eat
Super quick delivery and great food, just what I wanted
JEFF . 2024-07-10
MORE AT Just Eat
Excellent food and fast reliable service as usual thank you. Regards Jannette
Jannette . 2024-07-10
MORE AT Just Eat
roughly ontime,food was nice and exactly what I'd ordered,would use again when I'm this way as was delivered to me in my truck.
Howard . 2024-07-09
MORE AT Just Eat
Very nice fish and chips delivered hot with fast delivery.
Raymond . 2024-06-27
MORE AT Just Eat
The best fish and chips in Derby
Karen . 2024-06-26
MORE AT Just Eat
Excellent food and fast reliable service as usual. Thank you Regards Jannette
Jannette . 2024-06-23
MORE AT Just Eat
Always very nice and very polite 10 /10 service
Tracey . 2024-06-21
MORE AT Just Eat
I have know the family owns the chip shop for years, when their dad ran it before he re- tired, now his boys now run the business, I always order from there, Mario & his tean do a excellent job 100% customer service. Keep up the good work
Maurice . 2024-06-18
MORE AT Google
Very slow said 45 minutes then phone them see food been sent said another 15 minutes food come ok but the kebab was cold I'm dripping with grease 🤢
Lee Laird . 2024-06-17
MORE AT Google
Excellent food and fast reliable service as usual. Thank you very much. Regards Jannette
Jannette . 2024-06-11
MORE AT Just Eat
Food was cold on arrival and way over priced. Ordered Cod and got Haddock and paid £9 for what I would class as a mini fish. Scampi was soggy as was sat on top of salad. Awful
Michelle . 2024-06-11
MORE AT Just Eat
Excellent chip shop with friendly staff
Dale Henderson . 2024-06-10
MORE AT Google
Excellent food and fast reliable service as usual thank you. Regards Jannette
Jannette . 2024-06-08
MORE AT Just Eat
Amazing! They didn’t have any home made fish cakes so replaced them with normal fish cakes x2 and even refunded me a couple quid + a free bottle of Pepsi! 10/10 service and the delivery lady was very friendly 5 star! Highly recommend!:)
Oliwia . 2024-06-05
MORE AT Just Eat
Good food as always from Gerard street chippy
David . 2024-05-30
MORE AT Just Eat
Nailed it again! I don't know how they do it - but the food is piping hot and really, really good. Will be continuing to recommend to anyone who'll listen! Excellent food and reliable service.
Marie . 2024-05-26
MORE AT Just Eat
Excellent food excellent service excellent taste excellent value
Harvey . 2024-05-26
MORE AT Just Eat
It’s the best fish and chips I’ve ever had!
Taylor . 2024-05-24
MORE AT Just Eat
It used to be the best chippy in Derby and it's still up there.
Ross McManus . 2024-05-19
MORE AT Google
hi gerard Street it's darren just want to say the food was excellent 👌 thankyou for the notification that it might be late but it was fine big thumbs up to you 👍 and your staff
Darren . 2024-05-15
MORE AT Just Eat
Excellent food and fast reliable service as usual thank you. Regards Jannette
Jannette . 2024-05-11
MORE AT Just Eat
Wrong order, not what I was expecting
Barisi . 2024-05-07
MORE AT Just Eat
Nice food but very expensive for what it is
LISA . 2024-05-05
MORE AT Just Eat
Excellent food and fast reliable service as usual thank you. Regards Jannette
Jannette . 2024-05-04
MORE AT Just Eat
Visiting Derby last weekend,Googled Chippie near city,Gerard Street Fish Bar was recommended,so walked up and was not disappointed,excellent quality and portion size,would recommend,
Kyran Deegan . 2024-05-03
MORE AT Google
Wouldn't recommend this chippy, this chippy was a lot better back in the day it's now gone down hill. The portions have got a lot smaller and the prices have gone up, really not worth it. Better of paying for Zam Zams or Georges chippy there a lot better. Also the foods hit or miss, sometimes it Good, sometimes its Alright, then sometimes its disgusting.
Jordan Rees . 2024-04-30
MORE AT Google
No chips arrived with our large donner tray. Luke warm on arrival and paid £10.90 for a (not even large) tray of donner meat and salad. Meat swimming in puddles of grease.
Livia . 2024-04-28
MORE AT Just Eat
I asked for no salt and vinegar on my meal and yet it was added. It was late almost an hour over it's estimated time of delivery
Amanda . 2024-04-27
MORE AT Just Eat
Everything was freezing cold, portions were overpriced and tiny. 1 item missing. Waste of time and money, won’t be ordering from here again.
lewis . 2024-04-27
MORE AT Just Eat
Excellent food and fast reliable service as usual thank you. Regards Jannette
Jannette . 2024-04-25
MORE AT Just Eat
a bit late because of traffic, but great food and service compensate
Michal . 2024-04-25
MORE AT Just Eat
Absolutely fantastic food. And it arrived hot, which is not easy with fish & chips. 5 out of 5 all round!
Marie . 2024-04-21
MORE AT Just Eat
I called in on a Sunday for fish n chips for the family. My nephew, who has Down's Syndrome, came with me. The staff were excellent with him. He read out the order, they checked it with him and me and also gave him a free drink to have whilst we waited for our food to be cooked. The food was really tasty. Everyone enjoyed their meal.
Simon M . 2024-04-21
MORE AT TripAdvisor
Good food as usual from Gerard street
David . 2024-04-20
MORE AT Just Eat
Excellent food and fast reliable service as usual thank you. Regards Jannette
Jannette . 2024-04-20
MORE AT Just Eat
Forgot our gravy and no home made fish cakes unfortunately:(
Oliwia . 2024-04-18
MORE AT Just Eat
Excellent food and fast reliable service as usual thank you Regards Jannette
Jannette . 2024-04-16
MORE AT Just Eat
Excellent fish and chips delivered hot. Goog delivery driver and very fast delivery. Highly recommended.
Raymond . 2024-04-13
MORE AT Just Eat
delivered to wrong house from mine neighbours 6 houses away came to mine meal was stone cold and the bake beans were emptied all in the bag won't be buying again waste of money
Darren . 2024-04-09
MORE AT Just Eat
Excellent food and fast reliable service as usual very tasty thank you. Regards Jannette
Jannette . 2024-04-08
MORE AT Just Eat
I ordered a few items which were fine but instead of a kebab, and portion of gravy we got an extra fish? I tried to ring the restaurant but no answer.
Char . 2024-04-06
MORE AT Just Eat
Had cod & chips. Absolutely delicious & fresh 10 out of 10 thank you!
Yvonne . 2024-04-03
MORE AT Just Eat
Very nice food , excellent quality and taste
Harvey . 2024-04-03
MORE AT Just Eat
Always on time, nice delivery driver, great portions and hot food. Wouldn't go anywhere else for F&Cs
CHRISTINE . 2024-04-02
MORE AT Just Eat
Excellent food and fast reliable service as usual thank you. Happy Easter to you all. Regards Jannette
Jannette . 2024-03-29
MORE AT Just Eat
Food Excellent as always, Great price and staff always polite
Amie . 2024-03-28
MORE AT Just Eat
Excellent food and fast reliable service as usual Regards Jannette
Jannette . 2024-03-28
MORE AT Just Eat
part of food was not cooked properly and was not worth 64 pound
Mandy Mosley . 2024-03-28
MORE AT Google
Ordered scampi and chips, the scampi was barely warm. Delivery time stated 12:15 to 12:30 but arrived at 12:45. I had called and the lady was very helpful but the delivery was late
Luke . 2024-03-17
MORE AT Just Eat
The best piece of fish I’ve had since I came to Derby, I will definitely be ordering again
Karen . 2024-03-13
MORE AT Just Eat
Wonderful staff and services, friendly and kind, the fish is top quality.
J Cambronero . 2024-03-06
MORE AT Google
Excellent food and fast reliable service as usual thank you Regards Jannette
Jannette . 2024-03-05
MORE AT Just Eat
Always hot, decent size portions, delivered on time, crispy batter etc, could go on and on but best place for a chippy tea delivery
CHRISTINE . 2024-03-04
MORE AT Just Eat
i requested salt and vinegar and there was none ,,the batter on the fish wasn't very good ,,over all disappointing 😕
Mary . 2024-03-03
MORE AT Just Eat
Food was great. Good size portions and nicely cooked. Delivery driver was top bloke too. Thank you
David . 2024-03-01
MORE AT Just Eat
Came 10 minutes late Everything was cold the chips were okay but Everything else horrible
John . 2024-02-27
MORE AT Just Eat
Excellent fish and chips delivered hot, and very fast delivery. Highly recommended.
Raymond . 2024-02-24
MORE AT Just Eat
Ordered food no problem, within a few minutes got a message to say it would be delayed !!! Delivery time started19.20-20.00 , 20.05 order status was ‘delivered’ but I hadn’t received anything. Rang shop at 20.20 to be told delivery driver had to be sourced as i lived out of their area but he would be with me shortly (why allow people to order if they live out to area? I am not familiar with Derby that well and didn’t realise. 20.25 I got a call from takeaway to say driver would be 7-8 minutes. 12 minutes later driver arrived and apologised saying he had been stuck behind an accident - no accidents showing on google maps etc between the shop and my address. Food was stone cold and by this time we had al very much gone past wanting it so it all went in the bin. I won’t be ordering from here again.
Marie . 2024-02-23
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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168 Opinions
Visited on Wednesday lunchtime (10th Oct) only to find it was closed, despite the opening hours on the door stating it should be open! This place used to be a great fish & chip shop, and we have been regular customers for the past 40 years! Sadly, this was the final straw. Together with reduced opening times, and the food quality which has dropped markedly over the last year or so, my wife and I have taken the decision to find an alternative source for our lunchtime fish and chips. We won't be using Sitwell Fish Bar any longer ... very disappointed. Date of visit: September 2024
2441 Opinions
Telephone customer service needs improving. Note for management: Praise Jake, and please have a 1 to 1 with Nisha/Neesha. I have shipped here quite a few times and enjoyed my experience in store, with most staff generally being enthusiastic. However, yesterday, my partner and I had a tire puncture and called up to check when the tyre bay would be open til and if we could have it replaced on that day. I had tried calling the tyre bay but had no luck with an answer so I chose to call the main store. Nisha/ Neesha picked up the phone to me, I advised of the situation and what we wanted and she replied with a blunt "wait a second" and put me on hold for 4 mins, then the call cut out. I called again and explained I had called already and recieved the same "hold on" reply and stayed on hold for 4/6 mins before the call dropped. When I called the third time I advised her that she wasn't telling me what she is doing and I don't want to be put on hold again if possible. She then proceeded to ask me a question in the rudest and dismissive tone. It was at this point that I stated I work in customer service and that her tone was not suitable nor appreciated, all I did was call up to get some answers, I didn't pressure her or speak rudely so I don't feel her response was warranted. After sometime she seemed to calm down but clung to the same blunt replies. Attitude like this will drive away sales, and if it wasn't for Jake, we definitely would have gone elsewhere. Please check in with her, support and train her properly. As I do not know of it was busy I store I don't know whether she was under a lot of pressure but it seems she needs help managing this. Eventually, she informed me that I would receive a call back. Jake from tyres was helpful and polite and answered my questions clearly. It took about 5/10 mins for call back which was good. Just a note that: your staff should be polite to all customers and have an understanfing they they don't know the needs of the individual they are speaking with so clear communication is key ( as an autistic individual it would be appreciated to have more staff who behave like Jake) .
174 Opinions
8 Opinions
This is the 3rd visit to this concession in Derbion. Twice now I've had Fish Chips and Mushy peas. Each time has been brilliant. Superbly cooked chips, crisp batter on the fish, but I get too full to finnish the meal. So this time I opted for chips and mushy peas. I approached with trepidation, expecting this visit to be the one where it didn't meet previous trips. I was so wrong. The food was piping hot, tasty exactly the same. Crispy chips, fluffy on the inside and the same, velvety hot mushy peas. Absolutely brilliant. Yes I will be visiting again.
74 Opinions
Absolutely brilliant fresh cooked food while you wait, friendly service 💯 recommend