Based on 391 opinions finded in 3 websites
Based on 391 opinions finded in 3 websites
Opinions
Used to great service. Recently very bad. Delivery took almost 1 hour 30 mins. No update or call to advise of delays. The food was cold, the boxes were squished. Shop could not be bothered when we called and as for delivery driver, he Couldn't care less. Had to microwave the food. Defeats the purpose.
Michelle Humphries . 2024-11-05
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Used to be a great place but visiting recently I was very disappointed. Food tasted horrible and chips were either old or oil hadn't been changed for a while. For the prices you pay, you expect a great tasting treat, instead we were all disappointed. Their tomato sauce is horrible too. Far too sweet, my daughter couldn't eat her dinner because of it.
Thomas Main . 2024-10-26
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Been a while since I’ve been here. So good been twice in a week
George Robertson . 2024-10-07
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The only genuine Fish and Chip shop left in Dunfermline...one large fish supper is enough to feed two, and always yummy. 😀👍👍😀
Dave McBride . 2024-09-21
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I went in search of local food instead of any chain fast food places and was glad I did. Great service and a good supper what more can you ask for?
Keith Docherty . 2024-09-08
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Amazing place, run by authentic family and never had a complaint
Andrew Rutherford . 2024-08-29
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Ordered fish supper, should have got 2 fish only got 1. Also Ordered a sausage supper should have got 2 sausage. Only got 1 and it was smoked. I hate smoked. We have always come here for here for food, but this has been the worst we have ever been delivered. Very disappointed Delivery driver was nice and friendly
Maureen Lawson . 2024-08-08
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Always use here but Saturday delivery at 9.25 chips not fresh an pizza under done for the price not acceptable so disappointed .
Karen Jack . 2024-06-29
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Best chippy ever, food is always amazing.
Rosie Sampson . 2024-06-13
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The fish supper was delicious and the people were exceptional nice
Denise Reilly . 2024-06-10
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Food is unbelievable! Never had a single issue and living in the centre of Dunfermline gives me so many takeaway options but I’ll still choose Gennaros every time! I usually get delivery which is always fast but on the few occasions I’ve been in to get food the staff have been lovely! I will always highly recommend here!
Chelsea Copeland . 2024-05-22
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Best cheese and donner burger I have ever had really good chippy always satisfied when I go here never a complaint
Vegeta DBZA . 2024-05-15
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Chips: Lets start with the fundamentals - chips! 9 out of 10. They are typically very good and even when you have to wait for a fresh batch you wont wait long. Drop one point because in the last few years there has been one occasion where they weren't nice. That doesn't make it a bad chippy, in fact other chippy's are much worse in this regard. So, good chips and will continue to visit! Customary Items: Battered Sausages are delicious, fish good but sometimes a little greasy, but the haggis absolutely superb, and as it should be in any Scottish chippy. Haggis is another benchmark by which I judge chippy's and this is a winner. Exotic Items: Many different items from around the world: pizzas; pakoras; spring rolls; and kebabs. Only tried the Donner so far and its been on point, fantastic, even better than most kebabs I've had in Turkey. Nice large sized portion with a fresh pitta and comes with big salad together with a tub of chilli sauce and a tub of some weird white goo too, but normal people can swap that white goo out for two chilli sauces. Operations: Honestly, when I walked in I felt like a Formula 1 racer arriving into the pits at the Qatar GP. There are 5, 6, 10, maybe 20 people in there, i don't know its hard to tell because they are all running around at lightning speed similar to a McLaren pit crew getting my order ready and on my way. Whoever organises this team of experts needs to be thinking about a career change into motorsport racing or perhaps the Conductor of the Los Angeles Philharmonic because its phenomenal to watch such operational efficiency. Staff: Always super friendly and happy to see you. As said above their professionalism and efficiency is top class. They could easily be working in the upper levels of the service industry, even Michelin star establishments. Recommendations: I don't visit regularly but what would encourage me to visit more....? How about some special offers to the close neighbours who could support you the most. Arthur St, some of Townhill Rd and Robertson Rd too. An offer only for the local neighbours... maybe on one of your quieter nights of the week that encourages us to visit with our ID's to prove local residency and spend our hard earned cash? Everyone wins in this regard, you get more business and locals are happy too. I would definitely try more of your offerings if that was the case. Remember where you heard this idea first!
Jake “PENETRATOR” McHard . 2024-04-17
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Definitely one of the best chippys in Dunfermline. The staff are really nice. The pizza is amazing
sarah aitchison . 2024-04-07
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the haggis fritter are to die for absolutely life changing😋😋😋 enjoyble shape would recommend to my granny sandra
Heather Partridge . 2024-04-04
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It's a great fish and chips takeaway. As good as the east neuk.
Stewart Hynd . 2024-04-03
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Burnt food. But also cold. Don't know how they managed it but they did.
John . 2024-03-11
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Fantastic quick pizza, clearly well made dough and at a very reasonable price
Michael Leonard . 2024-02-02
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Really good chippy! Food always hot and tasty
Kirsten Lennie . 2023-12-06
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Arrived 45 minutes late on top of the original 1 hour delivery time for very average warm (not hot) fish and chips. Save your time and go elsewhere.
L . 2023-12-05
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It took over an hour for the food to arrive. When it came, it was cold. Will not be ordering for here again
Natalie O'Donnell . 2023-11-27
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Fish cooked to order. Very tasty and very keenly priced compared to other local chippies.
Brian Sharp . 2023-11-18
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Truly Top of the Town The very best by a very long shot
GORDON . 2023-11-07
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Proper fish and chips with salt and chippy sauce, mmmm. Vinegar is just wrong all you weegies and south of Scotland folk!
Peter Martin . 2023-10-29
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Was getting my usual fish supper as I like it here but was asked to pay 70p for a small tub of brown sauce. I asked for not a lot when asked if I wanted sauce on the meal so a tub was suggested to which I said yes. Then it was rang up on till !!. I don’t know any chip shop charging for brown sauce. I expressed my thoughts and the sauce was removed. I will never be back in this chip shop after going for years. Very sad but I’m not having that
Kevin M . 2023-10-12
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Meh, better chippys out there, calzone was watery, took a few bites and water poured out the other end, the wrap was also soggy which made it hard to eat. Think this place has got a bit pricey as chips and curry sauce for a tiny box was over £4. I asked for the salad on the side of my wrap instead of on it and was told this would be an extra £2… to put the salad I was going to have inside the wrap on the side instead, wouldn’t go back here as I think they’ve got tight on portions and greedy.
Denise M Houston . 2023-10-07
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If you like soggy batter and bland food this is the place for you ,spent £30 on a mixture of different things of the menu as reviews revved me up the fish wasn't crispy at all it smelled fishy and the fish itself looked horrible not white flakes but brown all over it ,the chips and sausage was also soggy almost spongy like it had been reheated so lesson learned if you want a decent fish supper go to Jim Jack's.
Peannie Mcphee . 2023-08-15
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Once again this brutal little chippy let's you down, gave it a second chance after waiting 2 hours for a delivery the last time, but nope they still are shocking. Would understand if the food was that good. Don't go near the place.
Venture40723781804 . 2023-06-22
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Chips are ok but very dry fish is ok..
Paul S . 2023-05-06
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This is the first time in 8 years that I have been back and they didn't disappoint. Food was really lovely. Thank you 😊
Paula Colville . 2023-04-25
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Great fish supper could do with more chips though.
Thomas Smith . 2023-04-04
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Recommended by friends in the area. Fantastic fish supper and curry sauce with a roll. I am sure we’ll be back again when visiting family
Doreen Kelly . 2023-03-30
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Oldschool fish and chips bar. Atmosphere from late 80's. Decent food.
Piotr Panek . 2023-03-26
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Can't authenticate sausage n chips for kids but my grandson certainly ate it
mandy clarke . 2023-02-15
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One of the best chippys in Scotland. The one the spot quality checks with the chips mean you always get the best chips, never too soft or too crunchy, always perfect. Everything else is brilliant, very well priced and always tastes divine. Never had a bad meal from here. Although the student rotation on tills need a little more customer service training the regular full time staff are absolutely delightful. Surprisingly cheery given the high pressure and temperature environment they work in almost every day.
Sean . 2023-02-02
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Fish super chicken sausage super excellent iley be back
Richard Henderson . 2023-02-01
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Great pizza as always, great service, piping hot food always delivered on time, my go to pizza place yum yum
Marion K . 2023-01-03
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I've been here a few times and so far have never been disappointed, the staff are very friendly and accommodating. The food is always fresh cooked and tastes as it should.
Kirsty Pearson . 2022-12-18
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By far the best chippy in Dunfermline, always had great food, we recently tried 2 other chippys near Duloch due to kids finishing football late and needed something quick and the orders were shocking, confirmed for us that I'm prepared to travel that we bit further to Gennaros as you are guaranteed fresh, quality food.
Scott Donoghue . 2022-12-10
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Good if it arrives hot, which is hit or miss. Tonight my pizza was cold. Maybe drivers should start using insulated bags, or closing them if they use them already! The price of food now, it should arrive hot, no excuses. I'll be going elsewhere next time, I'm afraid
Adam Chambers . 2022-12-08
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I have ordered from Gennaros on a few separate occasions now (tonight being the last) and every time they have been very late with delivery. Tonight I specifically asked, when I put the order in, that they let me know if the order was going to take longer than the 50 minutes they had advised it would be. It was late again and I had to call them twice to get an update. When the food did finally arrive (25 minutes late) it was slightly warm and the majority of the chips were stuck to the white paper on the bottom of the box, no doubt due to the amount of time the food had been in the box before being delivered. No more chances I'm afraid..
Amy Williamson . 2022-11-26
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Got a carry out at the weekend, so disappointed, cold onion rings,cold chicken pakora,the chicken in my kebab was so overcooked it was destroyed,.Come on guys,,,
Ray Grant . 2022-11-14
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Very friendly staff but it is just a chippy
Guy Sidey . 2022-06-24
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Great fish and chips batter lovely and crispy
Leslie Mitchell . 2022-05-16
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My favourite chippy in Dunfermline! Food is always good!
Sam Dunlop . 2022-04-29
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Ordered a sausage supper and half pizza crunch, sausages must have been reheated from weekend, chips were cold and unedible. All went in bin. Stay clear of this place.
John Weir . 2022-04-18
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Great Chippy. Large portions . Good delivery service.
Marina C . 2022-02-07
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Very pleasant staff, ordered a fish supper, received a large portion at a very reasonable price, it was delicious and I've been back two more times since. This is now my go to fish and chip shop, thank you😋
Liz Duncan . 2022-02-02
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Good food always fresh and good service in the shop
Colin Dunn . 2022-01-26
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Only one thing I have to say change ur kebab meet its 🤮🤮
Alex Hynd . 2022-01-04
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Best chippy in Dunfermline. Staff friendly. Family business
Chris Sutherland . 2021-12-08
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Lovely chips, very crispy. Half battered pizza was tasty, the staff and owners also seem like lovely people. Will be returning!
Leon Skinner . 2021-10-28
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Fish ok ,chips bit soggy and mushy ,just passing through so wont be here again
Ian Allan . 2021-10-21
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Hello Was in tonight to get £2 worth of Donner meat for my wee dog as he's be not well for a few days also a visit to the vet So we know he likes Donner meat we tried him with it He ate a wee bit but it was a joy that he's had something he enjoyes I just want to say thanks to the staff and much appreciated
Michael Henderson . 2021-10-11
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Went today for takeaway Grown men standing outside shop obviously under the influence felt really vulnerable managed to get into the shop to which a man came in accusing me of jumping the que I felt absolutely intimidated and nothing was said by management I left annoyed without any food and again on leaving had to try and get safely away from those outside Management quite happy for them to be standing there as they are obviously more concerned about the money rather than safety if their customers
Sharon M . 2021-10-09
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Food was poor and barely hot - if this is their norm doubt if we’ll give this place another shot when there are so many others to try. Disappointing!
Heatherhols . 2021-09-15
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Class chippy, food is always great and staff are always friendly.
SynCrusade . 2021-09-13
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My favourite chipper generous portions great fish
Dave McGrath . 2021-09-10
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I like Gennaro's and I enjoy the food. Telephone/website orders placed for collection are exceptionally quick. Usually ready to collect within ten minutes. Prices are ok and in line with other chippies in area. Although being charged 60p for a small tub of sauce shocked me... I prefer to have my sauce in a tub instead of doused all over the food! So if I had it doused, it was included in price but in a tub it meant I was charged! Anyway, overall I would recommend!
Angela Quintao . 2021-08-09
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Now 1 of the best takeaways in Dunfermline,chip shop is excellent with huge portions and Kebabs just as good,regular for a number of years and wouldn’t go anywhere else.Recommended 👍.
Phillip Bull . 2021-07-24
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Friday night dinner.. fantastic menu range.. we'll be back
David Kelly . 2021-07-22
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Got delivery that was missing chip's and cheese,phoned back and the service was shocking staff were rude and argumentative made to pay again for chip's and cheese again and was ripped off in the end shocking service
Daryl Harrower . 2021-07-09
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1st time trying Genarros fish and chips and spicy haggis all delicious. We will be ordering again but not too soon as we are stuffed.
Zukizoo . 2021-07-07
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Never usually have to wait long compared to other chippys and have sampled various different options from the menu which have always been tasty. Tried their donner kebab recently which was delicious as I munched it down watching MasterChef ! Requires strong will power not to visit more often. Recommended !
Cameron Bertram . 2021-06-22
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Great food pizza and calzones made fresh friendly staff
P Napes . 2021-06-22
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Probably the best chippy in Dunfermline!
Rab Palmer . 2021-04-26
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Love this chippy! Food always tastes fresh and is delivered hot. Delivery is always bang on time! My boys always love when we tell them it's Chippy night, they enjoy the food that much! 😁 Great wee place! Keep up the good work! 😍
Abi Franklin . 2021-04-11
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Absolutely great food, top service! First time getting a delivery tonight as l normally get collection. Arrived on time food was cooked to perfection. Had a chicken dinner calzone & it’s most definitely the best I’ve had even 2 separate sauces and a lovely little side salad, very well presented. Well done guys!!! Won’t be looking else where.
Jenbrown20 . 2021-04-03
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Great food and service. Crispy, light batter. Chips are bang on too. 👌
Jon Gruitt . 2021-03-24
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Nice fish supper served with a smile,new owners doing a great job
William Thomson . 2021-02-22
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Excellent quality and value fish chips and haggis The reason for a four star is that the curry sauce is far too hot for fish and chips and spoiled the enjoyment of our meal
Louise Tran . 2021-02-18
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Food arrived 10 minutes early and was piping hot. Really tasty, good portion size and value for money.
Paul Wright . 2020-12-30
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Although the fish was thick and moist the batter was soggy,the chips were stale,the worse chippy chips I have tasted.Looked at previous reviews which were good,very disappointed.
Patricia D'Arcy . 2020-12-09
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First time using this chippie. Pleased to say they take contactless payments. I had a fish supper, cooked fresh, two pieces of fish, was very good. She had a white pudding supper and noted that it was very good too. Decent portions! Definitely use again when in the area.
Craig Murphy . 2020-11-24
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Stopped in on way home to Perth, my daughter found it on Maps, so glad she did! Staff were great, portions epic and everything we had was brilliant! (Which was a lot... eyes bigger than belly!) Totally recommend this place 100%!! We'll be back.
Mark Findlay . 2020-11-05
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Great taste, great variety, great price...
Bob Smart . 2020-10-14
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Food arrived early, we thought oh this is good. Wrong, the fish was mostly batter, hardly any fish. The burger was advertised as being served with salad and a sauce of my choice. No salad or sauce on the burger. Definitely will not spend another penny in your chippy.
L McKenzie . 2020-10-14
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Use this chippy a lot. God service great chips Service great very Friendly . Would highly recommend this business.
scooby-dooxxx49 . 2020-08-17
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Bought a calzone, the bottom was black but the dough was raw. Don't know what know what has happened to this place but I won't be back.
Jane S . 2020-08-16
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We use this chippy regularly. Fish suppers are huge and tasty. Batter is crispy and even the special fish is good. Proper chippy chips too. Kids boxes are available for the wee ones and staff are lovely.
PonyUpMum . 2020-07-25
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First time at this chippy. Omg how delish the special fish supper and munchie box were. Will defo be back. 😋
Rhona J . 2020-04-25
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Delivery time is OK but the prices are sky high for the food you're getting its dearer than most restaurants but isn't no where better than any of them. Put the prices down 12 pound for a cal one REALLY??
Paddy G . 2020-03-07
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Over 2 hours from ordering on just eat to arrive at the door and the pizza was not nice wont be ordering again.
KILLTRIX . 2020-02-17
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Polite and friendly service. Food is really good and reasonably priced.
Chris . 2020-02-11
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Wrap i had was freezing cold. Pakora i had was brick hard. They weren't going to give me the money back and when they actually did ,the delivery driver threw the money.
Nia2416 . 2020-01-09
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Ordered a takeaway took them 1 hour 45mins claiming they had already been at the door when I’ve been in all night and the buzzer didn’t go , not happy have work tonight and thought I’d get a quick dinner ended up cold on arrival
Oliver Anderson . 2019-11-29
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Simple good quality takeaway food, generous portion sizes and friendly staff
graham beveridge . 2019-11-20
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Delivery quick... and that’s where it ended, chips rubbish, batter on fish far far too thick and not crisp, bland...... etc etc etc.!
Mary M . 2019-11-18
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Paced order at 6pm and were stimulating at 7.45 despite 2 phone calls being told it was on its way it turned out it had not been cooked. First and last time using this place
vreyn0lds . 2019-11-15
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Grt on my door step exelant fish. king rib. The biz
Max Hutton . 2019-10-08
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The food is amazing and the staff are really nice but the only downside is that I normally wait around 2 hours to get a delivery but other than that all good
Cameron Christie . 2019-09-28
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This is by far my favourite chippy, cheap and cheerful, food always tastes good and they are friendly, couldn't fault them.
Carla Simon . 2019-09-07
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Wow this certainly the best place in Dunfermline for fish & chips. The chips were amazing and the fish has the most crispy batter ever. We ordered 2 fish suppers which had enough to feed 4 adults .
577grahamc . 2019-07-04
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Nice takeaway food also good portion size however on 3 occasions recently I have received the incorrect change. Please check your change as it seems mistakes are happening regularly!
Jayne11-11-11 . 2019-06-25
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I waited 1.45 minutes for them to deliver my food and even then my order was wrong. Absolutely terrible service. I won't be ordering anything from here again
david adams . 2019-06-03
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Excellent food Freshly made , biker friendly, competitively priced, brilliant service
KND . 2019-05-29
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Great food and all cooked fresh. Will be back! 👍
Paul Anderson . 2019-05-29
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The worsed pizza I have ever had. Never again.
John Hulland . 2019-05-11
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terrible , i asked for 2 portion of small chips and a portion is 1.80 , i gave them 4 pound and exspected 40p back but they said i was short on money so i gave them 2 pound so that’s 6 pound and got 30p back
rosie foster . 2019-04-06
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Excellent , freshly made 5 stars
anne harriss . 2019-03-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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