Gaucho Grill - Broadgate in City of London, Westminster

My favourite place, all my family loves it. The bast steak and service in London.

Excellent food and service as always. I had a small issue with my main course which was resolved in the best possible way with very little delay. Thanks to all of the staff and management for a lovely meal

Had the brunch, starters were tasty. Main was ok, had the steak and chips, wasn't anything outstanding. The dessert I felt let it down. The coconut mango flan was more a Panna cotta and was ok'ish. Friends got the brownie which was dry and the ice cream tasted stale. Drinks were good, service was fine although did take some time to get served initially. Music at times for some reason was turned up and couldn't hear eachother. If it was a party vibe with people dancing then fair enough but it wasn't. Maybe as was Saturday and city branch that it was quiet but lacked a vibe in there, not lively at all.

Great food and wine as always, thank you :) It was quiet for a Thursday but was in from 2-4pm.

Excelent food and service as always. Cristina and Ewa were really warm and helpful. Prawn ceviche was delicious and sirloin cooked perfectly medium rare. Thanks to Viviana and Wagner, keeping the standards in the kitchen high.

Waiter was more focused on getting a tip then given his guests good service

Like a New York restaurant !! Excellent food and service

My company went to the restaurant for a private dining experience. I've never had such a delicious meal in my life. The steak was the BEST steak I'd ever tasted. Thankfully I never had to paid the lunch bill, but it was simply amazing.

Brought my son and other family members here last night as it was his 21st and it’s a favourite restaurant of his. My ribeye arrived as two pieces of fatty meat held together by a strip of unbreakable fat. As far away as you could imagine from the example tray of meat shown off to us when we arrived. No dad wants to kick off on his son’s 21st dinner so I said nothing and just left the pieces of unchewable fat on my plate which got absolutely no reaction from the waitress who cleared the table? Can’t believe this ribeye got past quality control and when you pay over £350.00 for 4 people and a 13% service charge, you expect much better!

My husband and I have just had an impromtu dinner and the most wonderful experience at Gauchos Broadgate. The entire team made us feel so special, and our waitress Miri was outstanding, she was attentive and friendly and so knowledgeable about the food making our visit extra special. We shared the Gaucho Sampler, chips, mash and salad, which was beautiful flavours and cooked to perfection. Followed by the Dulce Cheesecake - you MUST try! Will definetly be back for another visit, customer service is so important and rare so well done to the whole team, you made our day, thank you!

Das Restaurant ist im Untergeschoss und an einem Freitag Abend waren nur 1/3 der Tische besetzt. Vielleicht schreckt das etwas kühle Ambiente im Keller an einem sonnigen Tag doch eher ab. Man kann zwar auch draußen sitzen, aber das Mobiliar wird dem Anspruch an Essen und Service nicht gerecht. Der Service war perfekt, unser Chateaubriand sehr gut, die gewählten Beilagen ebenfalls und der Malbec hervorragend. Einzig der Watermelon Spritz schmeckte überhaupt nicht, wurde dann aber auch von der Rechnung genommen. Wir hatten ein schönes, wenn auch sehr teures, Dinner. 95 Euro für 450g Chauteaubriand haben wir in Deutschland noch nicht bezahlt. Aber in London ist halt alles sehr teuer.

Was over-charged by £71, manager didn’t even offer a voucher or discount - Won’t use Gouchos again

I paid for the £75 long lunch and the £15 bolt on for free flowing drinks and got charged for the sea bass and 2 drinks which should of been included

Very enjoyable meal, the staff were lovely and engaging and food was excellent & made Cy’s birthday meal so special xx

Great staff, food & wine. I would recommend to others

Angelica or Angela 1000*** service really amazing

Everything was great, albeit a little rushed by the staff

I celebrated my graduation dinner with family and we had the especial menu to celebrate Gaucho's 30 years and the food was divine. Staff was very friendly and made great food recommendations.

A really good experience, great food good cocktails and top service we will be back.

Real cool underground venue. Service was exemplary and food was really nice.

Rosella our server was the most pleasant and accommodating person we have ever had the pleasure of meeting, nothing was too much trouble, she looked after us brilliantly and went out of her way to ensure our evening was exceptional. Including the dining which was as usual first class. Definitely coming back soon.

The experience was good overall. Unfortunately there was a few downfalls. The starters came out extremely quick and the sausage was overcooked (burnt). No one checked to see if the food was ok and the plates were taken away with addressing us. The mains were nice but WELL over seasoned, half way through the steak had to stop to take on water. We also had an additional dish put on our table that we hadn't ordered. I did say we would keep it (as it looked nice) but the waiter just took it away. the desserts were really nice and the non alcoholic cocktails were fantastic.

Went for the three courses for £30 menu. Starters of crab and prawns were delicious. Ordered three steaks for the main and they all had to go back as too tough to eat. Ordered three spatchcock chickens instead but received three breaded steak’s!! Apparently a miscommunication between waitresses! Pancakes were also delicious and manageress was good as she did knock the food off our bill.

Very good food the waiter Pablo was excellent very quick and effective service, woulf highly recommend for the price if u want to get the moneys worth

One star for a very important reason. I was with a group for a business dinner. As I had a train to catch to travel to see another Customer I asked for my dessert to be served together with my main, so that I could eat it before I had to leave. The waitress brought it in a takeaway container in a paper bag. I can’t eat too late due to my metabolism, but I hoped to eat it on my train journey. The waitress not understanding that a person needs at least a fork to eat a cheesecake, didn’t bother to provide ANY utensils with the takeaway box, despite the fact I clearly stated that I will be travelling. Due to the late time and the hot weather, the cheescake had to be thrown away. Thank you for nothing

From perfectly marbled ribeyes to the tender fillets, each cut tells a story of Gaucho’s craftsmanship and dedication to the grill.

as always fantastic food, wine service and location

Fab steakhouse, perfect for entertaining clients.

The steaks and sausages are absolutely amazing Interesting setting in the middle of broad gate with nice glass roof

Every restaurant in the chain has a consistent offering. Whilst there are other choices, one comes here for the amazing steaks. A great choice of wines, but generally, one is drawn to Malbec. It can be a little noisy at times, so better to be at the side. Staff, as ever, make the difference.

We had the brunch menu. Our server Rosie was excellent. Very attentive and friendly. Food absolutely delicious. Great value for money. House DJ is brilliant. Will definitely be back.

Enjoyable visit with knowledge staff and good food. Would go again

Lovely food, great drinks and very attentive waiting staff

Visited for the first time and must say I will definitely be back! The food was amazing and our waitress Violetta did a great job at recommending us a few dishes that were must tries. Will definitely be back!

Fantastic afternoon, amazing food and outstanding service Thank you

We had our own private room which was great, our waiter for the night was extremely attentive and knowledgable - highly recommend

All waitresses we had were fantastic however Paolina was absolutely exceptional! She was very attentive, so much so it felt like she only looked after our table. Our drinks were never empty and as soon as we finished a dish she bought over another. She definitely deserves a raise - we love that girls It was lovely having a DJ I just wish there was more of a ‘vibe’ it could have been the customers that day just weren’t as lively as we hoped. The size of all the sirloin steaks were very disappointing, they were more like the size of back bacon. The rump looked good though and I was very impressed that the chef managed to cook our friend a halal sirloin which actually looked incredible! Overall we had a lovely time and would definitely come back again.

Great experience for a friend’s birthday brunch. Food was very nice and drinks were tasty too

Very poor roast dinner. Tasteless roasties (frozen) undercooked vegetables, hardly any gravy and very doughy Yorkshire. Incredibly disappointing meal. Do not go here for a Sunday roast - you will be let down

Very average roast dinner. Potatoes and veg utterly tasteless. I suspect the potatoes were frozen. The meat was good. The non roast dinner food was very good. So, do not go there for a roast dinner - there are far better places.

Expensive, however worth every penny. 1st class service Epic steak Great wine

Steak was as always perfect- cheese bread to start was delicious. Service was excellent I’d say a little too efficient… we needed a break between courses to get hungry again !! It felt a tad rushed. But overall a wonderful meal.

nothing special very over priced for what you get. would i go back no

This place was wonderful. The food was delicious. The staff very professional and knowledgeable. I would recommend this place for every occasion.

Client we took for lunch ordered well done steak, when it came it was raw had to send back to be re cooked. Boss steak was supposed to be medium it came raw and again had to be sent back. When both steaks came back re done the clients steak lost all flavor and he didn't eat any as did my boss. I ordered the wagyu burger and it was over seasoned and extremely salty. Our waiter did apologise and take discount from our meal but we will not be returning.

Tried Gaucho Brunch on Saturday and myself and my husband got really disappointed. Service was rushed, food and drinks were average nothing special in my opinion. Would not try this again for sure.

Thanks so much for an excellent Valentine's atmosphere. Will be back again! :)

We went on Valentine's again, food was excellent as always my only gripe was that it all felt very rushed.

We had a great meal as usual. Service was great and prompt. The overall experience was very good.

2nd time having brunch here, this time for the Latin Experience. It’s £70 PP for free flowing starters, choice from delicious mains and unlimited selected cocktails. All worth the £70p as the cocktails would cost £15-£20 alone usually. The service was 5* with the waitresses constantly topping up your cocktails and very attentive. I didn’t catch my waitress’s name but she was excellent.

Lovely evening, enjoyed the food, staff attentive and knowledgeable

They were just perfect and very accommodating, especially as they ordered Halal steak for us.

The food was amazing but the service was extremely slow. The restaurant its self wasn't overly busy but the food came out very slowly. We waited over an hour between starters and main courses then when we came to pay, we had to keep asking for the bill & sit with our coats on to get attention of waiters that we were ready to pay.

Fab brunch with friends! We were put in the semi-private room and the staff were very attentive. Violet looked after us!

A straightforward reasonable offer. Felt like a transaction rather than a personal experience. food was good although took too long to get to the table and as a result the mash and mushrooms were cold. Meat was very good indeed.

Chips are really no good worse than oven chips. Meat okish but dry. Not worth the price tag. Staff and ambience is great. Just not worth the price tag unfort.

The food and atmosphere was amazing but our server was a particularly great part to the experience. She had great knowledge of the menu and cuts of steak, made great suggestions and was warm and friendly. We also really appreciated the glasses of bubbly to celebrate the birthday. A really nice touch. Would really recommend as a place to celebrate a special event.

Great brunch experience although they are very strict with timings and the policy is rolled off like a military operation at the start! Food was great, service was brilliant! Would recommend

My husband and i had a great experience at Gaucho's Broadgate. Paulina looked after us all evening and her service and that of the team was impressive and professional. We felt attended to and informed about the drinks and food we were choosing. Paulina assisted me in finding a suitable wine to accompany my meal. The chef made delicious food and we will definitely return to this restaurant. Thanks

As always - great food, amazing service - definitely coming back!

It’s always a first class service & waitress is always very attentive. Thanks

It’s was my daughter’s 21st birthday and she loved everything about Gaucho, we had great time! Service and good was amazing.

A lovely lunch with family, food was super and the service was wonderful, our Polish waitress was knowledgeable and charming.

The food was amazing, although they did forget our chips. But no complaints after that was resolved fairly quickly!

Really good experience, staff were absolutely amazing and really lovely. Would 100% recommend!

The food was expensive, but exceptional. Steak cooked exactly how I wanted it. Danielle was magnificent and assisted with a birthday cake I had brought in and served it with a smile! 10/10 would recommend.

Paulina the server was excellent. Food was good but overpriced which is probably why the restaurant was 20% occupied on a lunchtime Plenty of ways for a restaurant to make money but pricing themselves out of the market for what was a regular business lunch is strategically misguided. Given that I only saw 2 members of staff (both were very professional and friendly) one of whom was the greeter, I conclude that the lack of business was not unexpected. Management need to take a good look at themselves and assess whether the direction they are taking the business makes sense.

I’m only writing this review as I have been to this place at least 5 times in Q4 2023 and most recently today. The quality of meat is terrible. Today, we ordered 2kg Goucho sampler. Literally every cut of steak was chewy, no flavour, no seasoning. This is the 3rd meal where the quality of food has been poor. Will be taking my business elsewhere

This is happened a few times now….the general quality of beef at the Broadgate venue has deteriorated. I ordered a 2.5kg Goucho sampler platter. All of the cuts were dry, devoid of flavour and of general poor quality.

The glass box bar entrance doesn't do justice to the ambience of the restaurant. The service was very attentive, and our server was already aware and attended a request I had made in advance of our visit without prompt. A good selection of generously cut quality steak were available, our favourite of the night was the churrasco de lomo. The wagyu empanada and scallop starters were unbelievably delicious.

Wonderful. Great food and experience made exceptional by the personnel that looked after us. Special thanks to JB and his team

Excellent in every way outstanding food staff and venue

Rossella and the rest of the team were great the whole way through the brunch

Amazing service. Thank you for helping to host a group of hungry boys, select delicious (great value!) steak dinner (including Halal cut for one of the boys). Food is delicious! Such a treat.

Fantastic quality of the meat and staff very kind and professional

A fabulous afternoon. Beautiful venue. Delicious food. Will come again.

Pleasant staff, good value brunch for London, especially if you're a big drinker 🤣 We were not on a mission, had just three drinks each and would have liked a coffee to round it off. Unavailable at any price... what a ridiculous state of affairs!!

Overpriced while food is quite average, some items (like roasted veg, mashed potato, cheesecake) were below average. For the same money, one can definitely get better.

Amazing meal, brilliant staff and the food was 10/10

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Great Food, great service and great atmosphere. Would highly recommend.

Wonderful steak as always at Gaucho - this time we shared the selection board. The wine was good (and we received some good advice from the Sommelier). My only issue was that the restaurant had a lot of very drunk people in it - some of which had evidently decided to redecorate the bathroom as part of their visit. Not the restaurant's fault, obviously, but when you're paying a lot for a meal (we were £400 for two) you'd like to think the bathrooms would be reasonable!

Excellent food. But fat chips should be fat chips!

Great choice of meals, excellent customer service

Arrived as a party of six and the whole experience was rushed. Our waitress would not give us any space, continually pushing to take the next course order, and forever leaning over us to clear the table. A real need of training required here. As for the food it was not great, it was just steak & chips with very little flavour and certainly did not match all the hype. We were totally underwhelmed with a disappointing, extremely poor value for money dining experience, What a shame!

Very nice meal, attentive service. But music far too loud for the type of restaurant.

My first vist and the food was outstanding! My fillet steak was so soft and cooked to perfection. Would definitely recommend and will be back

We booked a Gaucho Brunch at £70 a head for 2.30 on a Saturday afternoon. Arrived at 2.15, (2 of the party had issues getting a taxi and we asked if we could push the reservation back by 15 mins but were advised that the venue closed at 4.30, fair enough. This wasn’t their fault). Sat down and our lovely waitress explained about the drinks/meal. Starters were lovely and certainly in abundance but came very shortly after we sat down (before others in our party arrived). Within 20 mins of being seated we were asked for our mains order. 4 of us had steak eggs and chips and 2 had the other steak choice.No option to add any extras such as a salad. Literally as soon as our starters were cleared away the mains were served. The steaks with the egg and chips were no thicker that a slice of bacon. Absolutely pathetic. Chips hard and dry, eggs hard. No salt and pepper on the table or any sauces etc. the quality of the food was terrible and we all sent our ‘steaks’ back. By the time our new meals came back we had maybe 20 mins of our brunch left. Dessert wasn’t much better either. The smallest square of a chocolate brownie (which was so gooey in the middle it had barely been cooked) and small dollop of ice cream. We were reminded that our brunch was due to finish soon at 3.40, 3.50 and last orders were at 4. At 4.10 we were told we had 20 mins left on the table and again reminded at 4.20. By 4.30 our coats were ready and we left. I’d say that we probably had 5 drinks each maximum(some only had 3). Gauchos did remove one of the meals from our bill (we did not request this). But we would have preferred to have a decent meal. Everything felt cheap and incredibly rushed. I still can’t get over the thickness of the steak. This needs to be advertised as a minute steak and the weight given. I expected steak. At least it would level people’s expectations. After all. Gauchos is a steak restaurant! A real shame as this was our works Christmas meal out. I ended up having a McDonald’s on the way home……the burger in that was better! Overall. This review is not aimed towards the lovely lady who was our waitress and you will see from my other reviews I very rarely ever write a bad review as I appreciate how hard things are in the hospitality industry, working in it myself, but this felt incredibly cheap and rushed.

Excellent service, food and environment. Knowledgeable staff. All the team made our anniversary celebration really special.

Server Julie was amazing. Steak was very poor quality. Only had one alcoholic free drink option out of approx 7 listed

I went there with a business colleague, who was over from the US. The meal was fantastic - the food was excellent, the wine was brilliant and the service was utterly superb.

Food is always fabulous. Delicious steaks, well prepared and cooked to perfection. Service was mixed. Waiting staff was keen to clear the table before everyone had finished eating which is rude.

I truly rate this experience 5/5 Katerina was a lovely waitress and facilitated all our requests no dramas. The food and drinks were out quickly every time with quality aswell. Highly recommended.

Fantastic evening of steak & wine that was made perfect by our host Rosie. Very attentive and helped with our food and wine choices. Would return without hesitation: as long as Rosie is our waitress! Brilliant experience :)

Amazing service from the outset. Rosie our waitress was so welcoming and her recommendations were spot on. Particularly the desserts and wine pairing! I will be booking another visit very soon! Cannot speak highly enough of the whole experience!

Food was great and the service was fantastic my clients and I had a great meal

Excellent brunch, they are a responsible drinking company, so there were rules, but the drinks flowed and we never felt it was restricted. The service was very good, Cocktails were nice, but not very strong, the Steak was excellent, got a bit noisy towards the end, but would definitely go back again.

Just average nowadays. But not good value for money.

A very noisy restaurant, lots of atmosphere but struggled to even hear the waitress! Lovely food, but overpriced.

Beautiful venue with unforgettable food. The service was perfect and we felt very well attended to.