Based on 1.428 opinions finded in 1 websites
Opinions
Excellent Sunday breakfast Had an excellent breakfast here, one of the best I’ve had for a very long time. The staff could not be more helpful.
TMcD111 . 2024-11-11
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Fabulously attentive and friendly. Great food as always from green king made much better by the staff especially Alison!
Martin W . 2024-11-05
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We had our wedding in the Thyne barn at Gatwick Manor. Michelle and her team are absolutely amazing. Such a friendly bunch of people. Alison and James are fantastic. Michelle went above and beyond her job as an events manager for me, she really did make the day run so smoothly and had everything in hand so I could relax and enjoy my day. This woman is a true diamond. Gatwick manor is a beautiful venue to have my wedding, no question. The Thyne barn has its own character with wooden beams and quirky decor. Michelle helped plan where everything would go, shes got a stage where I had my wedding singer (the amazing Harry Bennett) I had a sweet station, photobooth and a separate table for cake. The team turned around the ceremony room to a beautifully laid out dining area for my guests where pure white linen was laid with my centre pieces and decorations. I highly recommend Michelle and her team to take care of your wedding or event. Thank you so much Michelle, James and Alison and team xxx
Tracey B . 2024-10-31
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A lovely experience with beautiful British pub food combined with genuinely friendly service. We arrived without a reservation and asked about the possibility of dinner for a family of six. Alison and Dani were great and explained that they were full but were pleased to offer us a table adjacent to the bar. They made us feel very welcome. We enjoyed six different main courses, each one was tasty and delicious. We also enjoyed a variety of drinks including a deliciously rich, full-bodied Argentinian Malbec. The atmosphere was warm and relaxed, and Alison and Dani clearly have a great rapport with all their customers, many of whom are regulars. We also enjoyed the Premier Inn next door and the combination of the two offer the best overnight stay that we have ever enjoyed at Gatwick. If you are looking for a good value, ‘non-airport’ feel experience we would strongly recommend the Gatwick Manor pub restaurant and the adjacent Premier Inn.
Paul A . 2024-10-29
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Stayed at the Premier Inn & popped over to The Gatwick Manor for evening meal, where we experienced attentive & efficient service from James. Nothing was too much, quick & friendly service. Will definitely be back. Highly recommend the Toad in the hole & Garden plot medley with added Butternut Squash.. Delicious..
sallyann G . 2024-10-23
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Great spot for dinner before an early flight… the staff were so helpful. My husband had gone to park the car and was delayed but Charlie allowed me to preorder before the 8.45 pm cut off for the kitchen. Thanks Charlie, v grateful. I saw that they were equally as helpful to the table of 6 who arrived just after me. Hospitality is a tough gig… Will definitely book a night at the premier inn next door and grab a bite to eat here the next time we fly from Gatwick.
CheltenhamGalwayboy . 2024-09-08
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We like to go out for evening and weekend drinks/meals and are always looking for nice places to visit. We decided to try The Gatwick Manor inn. We ordered a couple of beers and sat outside in the sun. It was a lovely day and sitting in the garden was very pleasant. A place we will come back to we thought. Then a couple of weeks later we received a £100 fine for parking without registering the car. This was out of the blue as we noticed no signs inside the pub or in the car par and were not informed of this by staff members. . Had we had seen the signs we would have registered as it’s no big deal and no payment was needed. It’s such a shame as we genuinely enjoyed the visit and the Manager was friendly and knowledgeable and atmosphere was great. I don’t want to put anyone off visiting the pub as it’s great but just do register your vehicle to avoid a fine.
Marc P . 2024-09-08
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We were served by James. Lovely person and very attentive and helpful! The vegetable grill was delicious and also the sea bass.
Jo L . 2024-09-04
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Was a very good meal and lovely service from Hattie .We enjoyed the service and the meal staff very attentive. Prompt service
Robert K . 2024-09-01
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My now husband and I got married yesterday at Gatwick manor- Shipley suit (30/08/2024). I can not praise the team there at Gatwick manor enough. The support we got from them was incredible from the start to the finish. Michelle- the wedding coordinator was absolutely fantastic. The day went so smoothly, every little detail that we wanted was achieved & nothing went unnoticed. I had no stress or worries about the wedding as I knew Michelle and her team had it all under control. She was always present and was there to answer my questions (there was a lot) and I super grateful for her & the team. From the get go, they were all so welcoming to myself, my partner and my guests. The bar team were so lovely & amazing- so so polite & happy to have a chat! We had quite a few guests complimented about how wonderful the team was during the wedding. Michelle has got some dance moves- so make sure she gets on the dance floor! We are unbelievably grateful for everyone’s support on the day.
Caitlin B . 2024-08-31
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We have been here on a few occasions. The food is amazing - never had a bad meal here. The staff are efficient and welcoming. New waitress Hattie was wonderful - polite and welcoming. Just a small point - maybe staff should wear a uniform or name badges to make them look more professional.
Stfrancis . 2024-06-25
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Return visit after disappointing first experience. Hoped this visit would be improved but unfortunately not. Service staff were lovely but food took sooo long to arrive, over an hour. Food was very basic and steak not cooked as ordered. Will not be returning. Please remember to register your car on arrival, I went straight into restaurant to meet friends unaware of this and received a £100 fine in the post a few weeks later!
Amanda G . 2024-06-23
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We were served by Hattie who was really helpful and friendly. She came to the rescue when I couldn’t decide on a wine and made a great choice. We’ve been to the restaurant on a number of occasions but the service from Hattie and the rest of the team excelled today. The food as always, was amazing!
Juliette G . 2024-06-21
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Popped into this little diamond pub for lunch and a meeting I had the cheese toastie and asked if I could add bacon. It wasn’t an issue at all for them the bar man Jamie was very accommodating and jolly will definitely visit again
Sasha B . 2024-06-19
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Hattie and Luke are lovely staff and very attentive. Great roast on Father’s Day and a really nice atmosphere. Thanks a lot
Johnny C . 2024-06-16
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Lovely meal and great service from Lauren, she deserves a pay rise!! The restaurant lovely, good selection and no complaints.
Tracy J . 2024-03-29
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We love going here. Lovely atmosphere, friendly staff and good food. James usually serves us and we really like him. We have been going for about 3 years now as our daughter lives in Crawley. The roast dinners are very nice
Freedom30121898207 . 2024-03-26
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Superb new menu - the lamb shank shepherd's pie is a must as is the pork terrine. Great service from Alison, Genevieve and the team for the evenings I was there. Genevieve in particular as she was on the evening the new menu launched - handled queries efficiently .
Mar21bro . 2024-03-21
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Stumbled across this place after going to Trip Advisors "No: 1 for quick bites" (The Old Punch Bowl) in Crawly and walking out. Really don't know how it got that accolade.? Had seen Gatwick Manor on the way in and whilst the food was good standard Chef and Brewer fare served up nice and promptly, the 5 stars are really awarded to the staff (Ali', Jodie and Dimi). Great, friendly, accomodating and attentive people who served with a smile, were talkative, engaging and knew how to look after the clientel. Well worth a visit and by miles the right choice over the 1st place..
DaveB100Midlands . 2024-03-05
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Just had a fabulous dinner at Gatwick Manor. The food was excellent quality and the staff were extremely friendly and efficient. Highly recommended.
Sue A . 2024-02-24
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Had my 40th birthday party here on the 10th February Buffet food was really good And the bar staff was amazing They were so good too us x Big shout out to Michelle she was really helpful in helping us arrange the party.
Carla V . 2024-02-22
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Visiting this restaurant 3 times and every day food was fantastic and also friendly staff especially young lady with rare to me name Gevivien I think, we will come to this place again and very recommended this restaurant.
Vladislavs L . 2024-01-31
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Two of our party had the no leaf salad with halloumi which, if it wasn't for the halloumi, would have just about been sufficient for a small starter & no sriracha on the small bit of cauliflower on the plate. One of us had a sirloin steak which was so tough he sent it back, another steak was served which was as tough as the first. I was, however very happy with my Kerala chickpea curry. Our waitress, Genevieve, who had been welcoming & attentive throughout the evening, dealt very graciously with our complaints & the manager also came to apologise & assure us that our comments would be fed back to the general management. Our sweets were very good. We were only charged for two of them as compensation for the poor meals. The steak meal was not charged for at all.
Ruth W . 2024-01-31
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We celebrated my daughter's 18th birthday at the Gatwick Manor in the lovely Shipley Suite. It was a big party! Michelle the events manager could not have done more for us and ensured the party was a great success! so I am very happy to say, the best time was had by all! so thank you to all the staff and I would highly recommend to anyone.
Nikki S . 2024-01-29
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Good food, fun Barman! Had the bangers and mash was very nice. Great atmosphere, lovely traditional pub.
Bradley P . 2024-01-22
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Extremely accommodating and Very welcoming Food was value for money and piping hot Excellent service all round from start to finish Dimi and team were excellent
Y9710AKpaulap . 2024-01-22
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Great friendly service from Demi and his team. Good selection of food. Will be coming back again next time we are in the area.
Cruiser824251 . 2024-01-22
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Staying overnight at the Premier Inn only 20 yerds away, we went in unsure whether we wanted to eat or have a glass of wine. In fact we had a warm welcome, had a great little bar table and the food was amazing. We ordered lasagne, one with chips the other with ciabatta, and it arrived piping hot in less than 5 minutes. It came with tasty green veg and salad which was perfect. We hadn't booked and was a great surprise and we really enjoyed our dinner. The service was really friendly and helpful which was lovely too. Next time we're book to avoid disappointment as they were virtually fully booked and we were lucky to get a.table.
FredaWestMidlands . 2024-01-19
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Stayed at the hotel and used the Manor for our evening meals, Dim and the team were absolutely fantastic and the food was great, definitely worth staying.
Darren S . 2024-01-18
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We came here for dinner before our holiday and I can not fault it , we were greeted by Jamie behind the bar who was both warm and welcoming. We then entered the restaurant and was served by Alison who was amazing , she was attentive without being intrusive, the food was great we will definitely be returning
439scotta . 2024-01-15
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We called in here for a drink the night before flying out from Gatwick to go on holiday. The staff were friendly and helpful even though they looked as though they were run off their feet! We didn’t eat but the food coming out to...
Twotoneskaman . 2024-01-14
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Yet again, a wonderful experience made even better by the broad smile and welcoming attitude of Dimi. He really makes you feel at home and put a smile on my face on a cold January day. One of the kindest and most attentive staff members...
Alex S . 2024-01-09
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We where staying near by as we where flying from Gatwick, what an amazing spot,great food and amazing staff big shout out to dimi and team made us so welcome nothing to much trouble ⭐️⭐️⭐️⭐️
Olga W . 2024-01-08
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Dimi and the team are incredible. From the initial greeting at the door, to the drinks service to the food service. The food is tasty, well presented and offers great value for money. Especially so close to the airport when other restaurants/bars inflate their prices....
Coastal05939166543 . 2024-01-08
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We have had the best experience at Gatwick Manor, being looked after and served by Dimi. We had a great meal too! He even asked us if we wanted him to take a group photo if us in the bar!
Brian M . 2024-01-06
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From the moment we arrived the service was terrible. When given menus we were told we all had to order together as the server was not going to take starters, nibbles and then main course, dessert orders. If everyone was not ready then we would...
Iain T . 2024-01-06
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Would like to thank all the staff at Gatwick manor for an incredible evening! We would strongly recommend coming, such friendly staff & the food is wonderful. Enjoyed a lovely Christmasy evening next to the open fire!
Lucy Q . 2023-12-17
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The staff at Gatwick Manor were super helpful. I was organizing this meal for 26 people (quite a few people for one meal), and on the day 2 people didn't show up, however the staff simply took it off the bill rather than charging us...
Thomas N . 2023-12-15
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I visited today with my two sisters and what a lovely meal we had in the bar area with a lovely log fire food was excellent as was the service on leaving. We visited the toilet and they were absolutely sparkling. I would highly recommend...
Janice M . 2023-12-04
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We’ve been here before and still find it a warm, friendly place with a reasonable menu at a reasonable price. At present they have a great Christmas menu with an excellent tiger prawn starter. We had the turkey dinner - lots in there and great...
David J . 2023-12-02
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Dimi is the best! And also the rest of the team :) the open fireplace is lovely during the cold winter evenings. A warm fire and a cold Guinness at the Manor is a good way to relax after a long day
Albert I . 2023-12-02
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We went for a Christmas party and the staff couldn’t have been more helpful. From the initial enquiry to leaving it was a great experience. Food was great and loved by all and nothing was a problem. Definitely recommend to anyone.
michaelpF2238HH . 2023-11-30
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Beautiful architecture, cosy and friendly. Excellent food and service. Lovely log fire on a cold November afternoon.
Dean A . 2023-11-30
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Amazing! Dimi is one of the friendliest and most attentive people I have ever had the pleasure to be served by. He makes you feel welcome and like you’re at home. Gatwick Manor have a fantastic member of staff in Dimi and they should feel...
Alex S . 2023-11-27
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Very nice food with amazing service. Special shout out to Dimi who provided myself and my partner with top service. Whatever Dimi is getting paid, he deserves a raise lol.
Ryan L . 2023-11-26
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Polite and friendly staff willing to have a conversation and some banter. Quality of food was nice, especially dessert (sticky toffee pudding)
Jordon G . 2023-11-26
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Perfect spot, great food, well priced drinks. Staff were friendly and helpful, Dimi was a star. Couldn’t recommend more.
Joe C . 2023-11-26
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Amazing food and service from Dimi and his team - fantastic location next to the Premier Inn where we were stopping ahead of our flight. If I was a local I’d recommend eating here - great variety on the menu with food arriving piping hot...
RTravelsPlaces . 2023-11-25
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Popped in with colleagues for dinner, sat in the bar, which was delightful. A selection of real ales was available, which were well-kept and very welcome. We ordered a variety of dishes from the standard menu, My own choice was Chicken and Ham Hock pie,...
Aid5 . 2023-11-24
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Superbly welcomed by Duncan, given the choose of where to sit and accommodated by the radiator as requested. The place was tastefully decorated for the festival season and the Turkey roast had incredible potatoes (and I am a real critic of roast potatoes). Super quick...
t_neal26 . 2023-11-24
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Disappointed!!! We went last night to have our meal after long day travel. So we ordered mushrooms and garlic cream with bread, which was nice but not garlic at all. To the main course we had gammon steak and steak pie. One meal each, of...
MrsDSC1 . 2023-11-21
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Ate dinner here whilst using the hotel for the night prior to a flight. We had the Christmas menu (which giving our hot holiday destination seemed a little strange) but we are glad we did. We all (3 of us) had the festive chicken and...
Jet63511026288 . 2023-11-18
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Got to say this place is a hidden little gem staff are great Demi especially at the bar nice. Friendly chatty etc Food is decent too Sometimes it doesn’t hurt to go off the beaten track to find a little gem Would defo recommend
Tonychef1098 . 2023-11-17
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Really dreadful weather on my 70th birthday. We had to abandon plans for Brighton so decided to come here for lunch instead. So pleased that we did. Dimi and the team made us feel really welcome and the bar area was cosy and comfortable. Food...
JandRWestSussex . 2023-11-15
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We stayed here as a family before a flight the next day . We really enjoyed the food and service in this restaurant . The lady who served us was very informative ( sorry didn’t get name ) the team in the bar were super...
Stanley2022 . 2023-11-15
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Dimi greeted us and was lovely! Made us laugh and feel very welcomed. And the drinks he made tasted great too! Made with love!
Natalia K . 2023-11-14
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Always made to feel welcome and looked after when visiting. Dimi always put a smile on your face. Lovely food, great selection of drinks. Brilliant location especially in the summer with the garden outside.
Ben H . 2023-11-14
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Cosy little place, stayed for one night early November, quality food served by great front of house staff (Genevieve and Sam), followed by a couple of hours propped at the bar putting the world to right with 2 fantastic bartenders (James and Jamie). Definitely be...
Goddy27 . 2023-11-14
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Dimi was great on the bar, good laugh and very willing to serve us drinks upon our late arrival to the hotel next door.
Ben T . 2023-11-14
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Staff were rude , portions very small , and drinks were short measures , use to love it there but won’t be going again , very disappointed. , as it was supposed to be a special meal out , so upset 😭
TracyM2732 . 2023-11-11
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Excellent restaurant, friendly staff, great service Genevieve was 1st class Drinks were a bit expensive! 😂
R8288ZQalane . 2023-11-08
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Amazing atmosphere.Dimi was really helpful with amazing recommendations and suggestions. Very pleasant team! Definitely felt like home away from home.
Luc O . 2023-11-05
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Amazing service with a smile thank you so much Duncan! Will 100% come again! Food was brilliant. Lovely atmosphere.
586hattieh . 2023-11-05
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Friendly and excellent service Food amazing, I had venison cooked to perfection and my husband had steak and ale pie . Best meal I have had in a long time and I eat out at least twice a week. Full marks and plus to Dimi...
547angeliquet . 2023-11-04
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I last visited a couple of years ago, and as was staying in Premier Inn next door before a flight decided to give it another go - and was so glad I did! Since last visit they seem to really have upped their game with...
James W . 2023-10-28
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Very disappointing service, and very little food to choose from. The waitress that sort of attended to us was surly bordering rude and was as if it was all a bit too much for her. She almost shouted to us if we wanted drinks as...
Les S . 2023-10-23
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I work in the hospitality industry and if I had spoken to a customer like I was spoken to tonight, my manager would have dismissed me. We’re a family of 4 and this was our meal before we flew out on holiday. We had booked...
Su P . 2023-10-22
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Duncan was a very polite and helpful member of the team. He made recommendations for certain specials on the menu and these were accurate. He was attentive and welcoming. An asset to the restaurant.
Jan055 . 2023-09-28
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We had a great meal with family here, the food was really nice and Genevieve who served us was lovely and helpful ( as were all the staff we interacted with)
slexi . 2023-09-27
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Attended a celebration afternoon tea For daughters hen do.. informed at time of booking tea and coffee would be provided in cost of afternoon tea as u expected. On arrival no tea or coffee. Also had to ask for water. Paid for 18 people. Hardly...
trica h . 2023-09-26
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Lovely meal and the service from James was attentive and perfect. Definitely be back and recommended :-)
Marie W . 2023-09-25
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We enjoyed a lovely roast dinner here before our nights stay to head off in the morning to the airport. The dinners were great!!! James our waiter was so attentive not only with us but could hear him asking other tables if they were ok...
cazfruity . 2023-09-23
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Every year I book a restaurant in the Gatwick area for our Family Xmas Meal. Family travel from all over the Country including myself from Birmingham! In August I rang Gatwick Manor without success and so I did my booking on their website. I booked...
intrepidtravellersx2 . 2023-09-19
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Since we last ate here they have improved the menu options, including some specials. The food quality was good and the service was fine. Good choice of beers and wine and a calm, pleasant atmosphere in the restaurant. Would suggest booking as people without a...
michael h . 2023-09-19
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Had an issue with the sirloin steak which was nearly all fat but Duncan sorted it without a problem. Great service from him!
WendyMWaller . 2023-09-18
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Staying nearby and popped in for late dinner after a long day of sightseeing in London. Staff was so accommodating in light of our late arrival. Special thanks to Dimi, Ally, Tim, and James for being so amazing!
Kim M . 2023-09-04
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We ate in the restaurant in the evening, I ordered the supposedly 7oz gammon steak. It was the smallest gammon steak I'd ever seen and was never 7oz. When I complained, they said the manager said " I could have a free coffee". They should...
Paul D . 2023-09-03
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We we’re staying at the Premier In. Next door so went here for dinner. We chose the steak & ale pie, and the leafless salad with haloumi. Nice food & great service - definitely worth a visit if you’re staying nearby. Special mention to our...
lesleyw433 . 2023-09-01
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Nice place for a few drinks and a bit of food before our flight, great service from Genevieve. Thanks again 🙂
Hammer0704 . 2023-08-28
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Another great lunch here, all staff friendly as ever and the Greek bar man is always happy! Only thing missing was the sun!
AdamHussey757 . 2023-08-27
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I think this is our 3rd visit to the manor, we stay in the premier inn behind and use the manor for drinks and food the night before our flight. Drinks are reasonably priced and the food excellent it has a mixture of traditional pub...
londonparkerss . 2023-08-26
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Genevieve was an excellent waitress greeted us warmly with a smile, efficient throughout, food was delicious, very hot and plentiful, Would recommend
Andy R . 2023-08-20
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Duncan was excellent, kind, efficient and always made sure we had enough drinks and the food was good. sticky toffee pudding was amazing as well as my fish goujon sandwich. Duncan is a credit to the gatwick manor team
Max T . 2023-08-17
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I stay once a week and can honestly say I love the food and service here. The staff are very friendly and helpful. I normally stay on a Wednesday night and they must have different staff as the Wednesday has always been a step up...
Steve P . 2023-08-16
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Lovely place . . The food was good, nothing fancy, something for everyone and the triple choc brownie was a massive hit. Staff were polite and funny, we especially enjoyed Duncan.
The C . 2023-08-08
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Great service in a cosy restaurant/bar. I had a huge steak and ale pie which I couldn't finish, but it was delicious. Husband and son rated the steak top notch.
fionav877 . 2023-08-06
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The food is very good, my partner had the lasagne and I had the smothered chicken and we both thoroughly enjoyed our meals, followed by chocolate brownies with clotted cream ice cream. Everything about the meal was excellent as was the welcome and the service....
Meander731716 . 2023-08-05
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This was a fine pub for what we needed, a quick but filling dinner after a long drive and before a morning flight. We had a steak, and a smothered chicken, we got what we expected, it was good for what we paid, definitely value...
G836ZPjayneb . 2023-08-03
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Came here for dinner while staying at the Premier Inn next door for an early flight . A really warm welcome when we arrived , and the waitress that served us was really friendly and helpful, a real credit to the company ! food was...
Darknoiz . 2023-08-03
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Lovely restaurant/pub, for dinner before our holiday, Our server Genevieve was lovely, very attentive and the food was amazing.
TCook73 . 2023-08-02
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Had to wait a long time to be served I ordered the chicken pie it should have come with a chain saw the pastry was so hard completely inedible. Paid by tapping card when I got outside realised I had been charged for someone elses...
Iris C . 2023-08-02
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Visited today for Sunday lunch as a family of four adults and two children. Food was great and Genevieve was really attentive ,helpful and friendly. Food and drinks arrived promptly. Will definitely visit again.
Janet C . 2023-07-23
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Was great from start to finish. Had a drink in the bar and was served by a nice girl called Lauren. Very polite and very helpful explaining about the car registration process and friendly when serving us drinks - a credit to your company!! Then...
Lauren E . 2023-07-20
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Lovley little pub hidden away, food is always great and staff are friendly. Makes you get into the holiday mood with the distinct sound of airplanes in the background
AdamHussey757 . 2023-07-12
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Held a big family and friends birthday party (over 50 guests) in the Loxwood Suite. This place is an unexpected gem! We had a fabulous time and can’t thank the whole team, and especially Michelle, enough. If you want a great time in Crawley hire...
Terry B . 2023-07-08
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Exactly what I would expect from a pub serving food. I visited alone as I was flying from Gatwick and staying at the attached premier inn. The food was very prompt, hot and tasted great. The staff were all lovely and super friendly, but my...
ellenagrxce . 2023-07-06
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Really enjoyed our meal tonight, the fish and chips were lovely and fresh and cooked to perfection. The chicken and ham pie was tasty and the chicken moist. The atmosphere was relaxed, cheerful and efficient, this was largely due to the manager (who served us)...
Ruth M . 2023-07-04
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Good food, friendly efficient service. Clean loos and the signs in the car park clearly visible. We will return.
dspam13 . 2023-06-29
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Absolutely lovely meal out, amazing drinks and staff were friendly, our server Duncan was incredible :)
Lois C . 2023-06-25
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Very disappointing, have been here a number of times and found the meal and service very good but today it was mediocre. There was a shortage of beer on tap and they only had low alcohol beer in stock. The service was not very good...
J3597SDjilld . 2023-06-21
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586 Opinions
On approaching the restaurant walked past 3 kitchen staff smoking sitting on the grit bins. Booked table online as thought maybe busy but was surprised to find it quite quiet, took ten minutes to get the attention of the waitress to order our drinks and food and then another 50minutes for me to ask and point out that our food was waiting on the serving hatch for the last 5minutes. And then waited an age for us to be offered the desert menus to de the staff then clearing a table that had been left for an hour. The salad bar was poor and half empty and hearing families being told it would be an hour and half for a table when there was only a max of 4 tables with people eating didn’t seem right. On speaking to a staff member was told it was because they have been taken over by the hawth and half the staff have been sacked and the the rest have been cut right back so was only two serving staff on shift.
745 Opinions
THE NEXT irregluar HOTEL OF CRAWLEY I EXPECT WHY WOULD THEY SHut THE RESTAURANT AND BAR TO THE PUBLIC. JUST THE SAME AS THE HOLIDAY EPRESS
848 Opinions
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66 Opinions
Ordered food the waitresses were great, the food was good, quite a lot of choice on the menu, overall a very enjoyable meal.