Gatwick Manor Inn in Crawley

We were visiting the area for my daughter’s dance competition. We had a long drive 4-5 hours. We were so warmly welcomed by all the staff that evening. We were made to feel very special. The food and drinks were of great quality. A really good selection both food and drinks. The atmosphere was relaxing and very pleasant.

We came to The Gatwick Manor for a Christmas lunch with a group of 64 ladies from a local village from our annual Christmas lunch This was a new venue for us, and it did cause some anxiety in how this would compare to previous locations attended for this annual event. Michelle and her amazing team were absolutely fantastic and took care of us so very well. Nothing was too much trouble. Great service, great care, and exceptional food. Hot, fresh, tasty, and generous portions. The feedback we have had from our group on their experience is glowing. Thank you Michelle and team Simply brilliant !!!

We had our Golden Wedding anniversary celebrations in the Tythe Barn at Gatwick Manor, which was recommended to us on the strength of an excellent christening party held by a friend of my daughters. On initial view, we found the place perfect for what we wanted - a sit down meal for 60 people plus a disco (we used their resident DJ, who was excellent). We made our menu choices from their seasonal pub menu and wine choices from their list (which was reasonably priced). On the day we were able to get into the hall from midday to put up our decorations (which they cleared away the next day) and ensure the tables were laid up to our satisfaction. In the evening, from the drinks reception in the bar area, through a three course dinner and the evening disco, everything went perfectly. The food was excellent, especially since they were catering for 60 people, the service & organisation good, the staff friendly and efficient. Drinks flowed, as we had requested, without any problems and even the bar bill came in under budget! Michelle, the event manager, was excellent on the night, supervising everything, working hard herself and even cutting the cake for us. Our guests had nothing but good comments about the venue, food, service and the DJ! The location was perfect as well, as we had guests from around the country and it was short distance off the M23. The Premier Inn on site was ideal for the guests staying over. Couldn't have worked out better! I would definitely recommend it for a function. Big thank you to all the staff.

Excellent food and brilliant service by Danni. The Shepherd's pie was amazing and the mixed grill looked great. We will definitely be visiting again.

My friend held her birthday party here. Unprofessional from start to finish! Arrived at the venue a few weeks before the party date and requested if it was possible to visit and see inside the venue, was greeted by a blunt woman who reluctantly showed us around as if we were interrupting her day. When it came to the night of the party, I arrived half an hour later to my friend and a few others with no one at the bar… I looked accriss the bar to see filthy unwashed glasses. with only two tables covered In white table linen and the dj stood sadly at the bar, I put on a positive attitude for my friends birthday. Throughout the night, the bar was unattended not once or twice but many times as people went to order drinks! Service alone was disgraceful. Food was brought out around 8pm and was mid at best, the most frustrating part was that my friend had paid a lot of money for the food and at 10pm was taken to the kitchen to be dispensed of or taken home by staff when there were full platters and plates. There was no reason as to why this couldn’t be offered to take home for guests, just greed and a rush from staff to get home. Was ‘advised’ by the events management to booked the due if ‘that’s what we wanted’ and felt all in all it was a disappointment. This venue has so much potential if a bit of profit was put into it and a little more positive attitude!

Staff really friendly and welcoming. James serving food was exceptionally professional friendly and courteous! Also the bar staff were equally welcoming ☺️. Especially nice for a pub that has such transient customers. A credit. Thank you from Karen Jane and Kay x

This is a Great pub with so much character, great atmosphere & in a perfect location. The food was brilliant with a great selection & proper food, the scotch egg (special!) & steak pie was incredible. A special call out to the team here, James & Hatti were amazing… will definitely be returning. Thank you all.

We stayed at the Premier Inn which shares the same site. We went to Gatwick Manor for a drink and later something to eat on a Sunday. In the afternoon it was very busy so when we went for our table booking at 7 pm they had run out of Sunday lunches. They had tried to call us earlier to alert us but didn’t get through. No problem though as there was plenty on the menu to please us and we both enjoyed our burgers which were good quality. We were served by James who was chatty and welcoming.

Honestly chaos, the waiting staff had not a clue of professionalism about them and were quite rude to the people around just wanting the basics. Never got to try the food as they had stopped serving at 6pm The bar man was great though.

Lovely looking old’y world’y setting with period features and nooks and crannies everywhere. Some of the exterior looks run down, it is served by three local hotels (Premier inn) being one of them and where we stayed. This is where things end. Sunday 29th Sept 6 ish pm the place was medium busy and stopped serving food as they were stacked out(they said), that being said wasn’t a problem as we Uber’d a pizza from Domino’s. The service in the restaurant was the funniest of things. The white haired persons attitude was quite hilarious but rude, we asked for a table, they flounced off, we found one, the table next to us asked for some salt, they nodded their head and said some over there (nod) if you want to get it. Someone else asked for vinegar and it was ‘over there’ nodded again. The bar man though was a nice chap, we asked for something and he gave us an alternative at a fraction of the price, well done that man (big beard). If it was a help yourself buffet then the waiting staff would be happier, as they would be able to preen theirselves more than was already apparently were. Would I go back, well the menu was more limited than McDonald’s without the shake machine working so nope probably not.

Hattie is awesome! Great service given tonight by Hattie, a real credit to the restaurant! Food all good, and served in good time

Myself and wife came here for an overnight stay. We were served by James, who was excellent. He could not do enough for us and his customer service and helpfulness was amazing. A genuine person who could not do enough. The food was first class and I would recommend a stay here if travelling via Gatwick. We will be back.

A wonderfully quaint restaurant with a quiet atmosphere, excellent food and great service. You can celebrate any occasion here and everyone will have an unforgettable experience.

Received a parking ticket a few weeks after I visited here. Contrary to the numerous responses from Greene King on here, the staff were not able to cancel the ticket because nobody working there answers the phone. Thankfully, the pub is not very good so I don't feel bad about never returning again.

Gatwick manor Pub, gave outstanding customer service going above & beyond for All our needs whilst visiting. Food is amazing high quality for the prices. Drinks were really nice, Definitely worth a visit if your local too Crawley, West Sussex Shout out to Jamie for all your help and going the extra mile

Really enjoyed our visit to Gatwick manor for the wife's birthday. Amazing service and the food was excellent would highly recommend it and will be going back soon ourselves.

Friendly staff, decent food, great location. Lots to like. 4th visit now and planning to come back 👍

Perfect venue for a family party. Hayley and her wonderful team worked hard to give out daughter a fantastic night. The main room has a good size dance floor and enough space to have 4+ large tables comfortably. Then there is a good size area...

I just wanted to say a massive thank you to the staff for really looking after us 25th december 2021, we had a fantastic time ,the staff were very accomadating ,and friendly ,it will be something that as a family we would like to do...

Thank you so much to Hayley and the team at Gatwick Manor for helping me plan a surprise 30th party! We hired the Tythe Barn which was a great venue and had everything we needed. The food included in the buffet was excellent and the...

Sadly lacking in attention to detail plus very understaffed and food quality was poor One waitress seemed to be Jack of all trades with another lady intermittent Sadly this meant long waits to order then for orders to arrive . Orders were never 100% correct...

Attended a Christmas party here in The Barn. Was an absolute shambles. Food wasn’t bad (just cold and looked liked it had been slapped on the plate) but the atmosphere was terrible. My friend who I was sitting next to didn’t even get her dessert!...

Cold food, broken glass candle on the table, dour slow service, incorrect bill all in all to be avoided. 8 people a poor effort by a disinterested company

Attended a party in The barn. Hayley’s a great manageress there. Brilliant. Her and her bar staff were friendly and welcoming. Stayed at Premier Inn next door... perfect and easy stay. Very clean good sized rooms. Breakfast in the morning was delicious. Great choice at...

Absolutely terrible! Despite emailing in advance with our food choices and confirming that there will be 32 people attending we arrived to only 27 chairs. The wait for food was ridiculous and it was cold. One of our ladies asked politely for some more gravy...

Exceptional Service. From all the Staff extremely friendly and accommodating The food was superb both main course and dessert

A lovely meal in a lovely building. The food was great and came out quickly. The service was absolutely excellent. Would highly recommend

Great food good beer and lovely pudding friendly service Glenn and the team was very welcoming definitely come back a great location for the airport especially

We came here for my mum's birthday having always wondered what the pub was like, and we were not disappointed. We all opted for the Sunday roast; my mum and I had the vegetarian mushroom, Stilton and spinach Wellington and my dad had pork loin,...

Roaring fire on arrival greeted by a friendly lady. Good Service by her she was superb and another rman helping out was very helpful and friendly too . Wondeeful table and meal couldn't fault it at such a reasonable cost too. Will defiantly be back...

Place is lovely and old fashioned, food was really good but our waitress Alison was amazing, what a kind caring and understanding lady a true asset to the restaurant. Will definately be back again soon.

Alison was amazing , great service and good recommendations on the food. Thank you so much! We will be back to see you soon

I've been using the Premier Inn at the Gatwick Manor for the past 7 yrs as a base before travelling off on holiday. We have always used it because of the accommodation and this once great pub. But our recent visit, which we stayed for...

1) our meal was mediocre my Grandaughter ordered blue steak she got rare steak My husband ordered burger it was like a child’s burger We had roast it was ok for desert we ordered apple & blackberry pie crumble You couldn’t taste the apple 2)...

We had a nice meal here after our weeks holiday, served by Alison, who is an absolute gem of a waitress! Knowledgeable and attentive, she made our visit and we will return In January.

After reading reviews we decided to give it a go. OMG it was awful! Menu said roast beef was served pink, it arrived and resembled dog food…. It was obviously the scrag end and cut up into chunks and burnt…. For the first time in...

We had a really fab meal tonight…..Fish & chips and Steak pie & mash. Really enjoyable and all washed down with a good Marlborough and a Abbott’s Ale. Friendly service. V busy so you do need to book in advance!

It’s a very long time since I have been to a Chef and Brewer pub so my expectations were out of date and high. The menu reminded me of a Vintage Inn so I lowered my expectations. The squid starter was good. The short crust...

Spent a couple of days relaxing at the adjacent premier Inn. Had wonderful service at the Gatwick Manor restaurant. All the staff were so kind and very attentive. Dimi looked after us on both days and the service he gave us was outstanding. He couldn't...

Well what can I say... What an absolute hidden gem this venue is, and what an asset Hayley is to your venue! We had to change our venue 8 weeks out from our wedding date, naturally, freaking out about this, we had a meeting with...

We had our wedding reception here 4/09/2021 & what an amazing afternoon and evening it was. After having to cancel the original date, Hayley made it so easy for us to change to a new date and made us feel at ease and comfortable straight...

We had our wedding at Gatwick Manor on the 30th July 2021. We had to delay it a couple of times due to covid, it was so easy and relieving to be able to book new dates. Our coordinator Hayley was extremely helpful, always answering...

Went for lunch with a friend and it was a lovely time the atmosphere was great! Hayley , Alison and Maisy were very attentive, friendly and polite and maisy who served us made us feel very comfortable and welcome ! The food was 10 out...

We had breakfast for 6 days at Gatwick Manor and staff were friendly. It seemed they were understaffed because they were all running around all the time, but they were friendly all the time and tried to help us the best they could. I believe...

We visited Restaurant on 5th August . We were served by Amy. Food good,Amy very helpful and friendly

I have stayed at the Premier Inn next door a couple of times over the past couple of weeks and both times I have eaten here at The Gatwick Manor. I don't quiet understand some of the negative reviews as each time I have eaten...

We were very glad and happy we had our wedding reception in Tythe Barn at Gatwick Manor. This is a great wedding reception or function venue and there were various different rooms available to hire and a selection of packages to choose from. The food...

Slow, complacent. Had to do without a meal one night. Ordered and waited for what seemed fifteen minutes. When complained told it had been twenty five. Person went to check and came back saying it would be 4 minutes. Her implication was that they had...

Really bad customer service dirty chairs and tablets , beef and steak pie the pasty was like a old boot, sat waiting for table to be. Cleared for 20 mins when asked for it to be cleared I was ignored when I complained to the...

I recently got married and had the most perfect wedding day! Our wedding reception was held at Gatwick Manor in Tythe Barn, the Gatwick manor team made sure that everything was sorted and out of my hands so that I did not have to worry,...

We stayed at the Premier Inn last night, I had tried to book a table at the Gatwick Manor several times earlier on the day using the Greene King app but it kept buffering and wouldn't confirm the reservation. As there was plenty of availability...

I stay in Premier Inn behind the pub regularly for work. I come in for breakfast and evening meal. Staff are always helpful and friendly and food is nice. Mix of traditional with something more unorthodox making it easier to pick something for every taste....

A friendly welcome awaits you at this quaint establishment,and quality food served by helpful staff,my family & I had a lovely experience & we will certainly return in the near future.

Not much has changed since last year. Food still great, and above all the service was excellent….thank you to the lovely Jo for attending to us all evening and coping with my very needy work colleague. Lookout Jo we’ll be back!

I had booked the breakfast not having stayed at the adjacent premier , which seemed to cause confusion. The situation was remedied by Dimitri and normal service was resumed. Breakfast food was pleasant, all cooked as we rtequested , Dimitri , chatty and friendly.

This pub is not open to the public for breakfast but serves as the breakfast offering for the adjacent Premier Inn. Arrived 15 minutes before our slot to meet a family booked for 0800 still waiting to be acknowledged by staff. At 8.30, our appointed...

The food was ok. There was a lot of batter compared to the filling for things like the scampi, cod, and goujons, but the prices were accordingly low. The loos were relatively clean. Covid precautions were not the best - staff were standing really close...

Went on Wednesday 9th June & had a lovely meal. All staff were friendly & couldn't do enough to make sure you were ok. The food was well cooked & well presented. They are making sure that all who arrive have to check in via...

No! No! No! Never again!! Having been there many times (at least 5 in the last 2 years and the last time being in December, right before Christmas and the second lockdown) We have always loved coming here with our beloved cockapoo Bella who staff...

On Friday 4th June 2021 my Daughter married the love of her life, and like so many Other couples I am sure due to this pandemic they had a lot of trouble getting the wedding they had wanted, things kept changing due to the amount...

Well what can i say, after the difficulty of trying to find a venue for my reception after guidelines changed, i received a call from the very lovely Hayley, who i throught was fabulous and amazing by keeping in touch with me (even with my...

Staying at Premier Inn next door and really no option other than to eat here. Prefer the Beefeaters that are normally situated next to these hotels. Had a roast dinner that at best could be rated average. The staff were all friendly.

Stayed for a night at the next door Premier Inn and out of convenience thought I would try this place as it was next door. The greeting was not particularly warm but once all the necessary COVID protocols were followed I was shown to my...

We made a spontaneous visit to The Gatwick Manor on Sunday with 3 children and a well behaved puppy in tow. They moved something around to accommodate us inside to hide from the rain, giving us a lovely spacious table in a quiet corner. Service...

Lovely meal great staff very friendly and lovely clean environment would recommend for couples or family .

We've visited here several times and have enjoyed the food and excellent customer service each time. The beef rib is especially tasty! Would highly recommend.

The roast dinner was really good. Dimmy our server was lovely and really accommodating making myself and my partner feel very welcome

So this place has turned it around massively. There’s new dishes on the menu and the mussels were delicious. Staff are lovely and the chefs are taking time to cook delicious food. Will definitely visit more often.

Lovely Christmas dinner, and the waiter Dimmy was pleasant and polite, made me and my partner very welcome

I was a stall holder at their first Christmas Fair. Hayley Bridgewater organdised the most amazing weekend. If you needed anything at all she got it. I cant wait until the next event and work alongside Hayley again.

have been staying in the premiere inn attached to Gatwick mannor for a few months Staff are always welcoming and friendly Making it seem like a home from home server by Dimmy

A big thank you to Aleks for her friendly service and attention to detail! Been here a few times and never disappoint me. Keep up the good job 😊

I have been an infrequent visitor to The Gatwick Manor for many years. In the past the food and service have been patchy but recently, due to changes in staff, the quality has improved dramatically. Also, recent renovations have transformed the toilets, and we were...

My boyfriend and I recently had a meal here , I must say it was a pleasant experience and the staff were polite and helpful with brilliant attention to the lockdown social distancing rules , we both felt safe and welcomed -our meal was delicious...

Despite the terrible circumstances of COVID 19 we received a friendly welcome into the Gatwick Manor. Friendly staff and great food (recommend the lamb chops) made it great experience. A special thank you to Hayley who led by example how to make the customer feel...

I recently ate at the Gatwick Manor with a group of friends for a special occasion. Our table was looking out over the pond and we were all very impressed with this restaurant. The food could not have better. Very good menu options and good...

Had yet another lovely meal here today. Everything was safe, clean and clear restrictions in place. Our server was Jade who was polite and attentive.

Me & my husband sat outside, to have our Sunday lunch. The garden furniture is all lovely and new, everywhere so clean & tidy! The food was excellent and our lovely waitress Aleks so friendly & very knowledgeable of the menu. We definitely recommend the...

Found all the the staff very engaging and attentive, especially Linda who recommend some excellent choices from the menu, and always seemed caring and considerate.

Every thing was covid friendly. The staff were very efficient and pleasant and the breakfast was good as well. What more could we want

Not only was the food outstanding, but the service was excellent. In particular Luke went out of his way to make us feel incredibly welcome and went above and beyond to make sure we had a night to remember - THANK YOU!

Five of us had a great meal. Food quality and service excellent. Three of us had steak. All done exactly to order.

Came for lunch at the Gatwick Manor. Very impressed with the food and surroundings, all measures are put in place to protect you, felt very safe! Glen sat us down and took our drink orders, which was prompt. Good food at a fair price in...

We recently visited the Gatwick Manor as some members of our team had left the company recently. We received a very warm welcome from Jen who explained the COVID procedure clearly but in a very friendly manor. The service from Jen was very attentive with...

used the "eat out" scheme and we enjoyed our meals. It all seemed to be laid out safely with seperate ins and outs, tables nicely spaced. The staff were friendly and efficient and wearing masks. The only gripe was that my husband had bass with...

Dimmy's service was brilliant! He made us feel very welcome and gave us the VIP treatment 😁 This was my first time out in Crawley and I couldn't have picked a better place. A great looking place and the service received from Dimmy was super...

we were staying at the Premier Inn for a few days, so ate breakfast here everyday and dinner a couple of days, despite the changes brought about by covid, the whole place was wonderful, with very friendly staff, food was delicious, would definitely come back,...

Just had a really pleasent meal here, friendly staff, attentive, reasonably priced menu considering current status, would recommend well done guys

We Booked table this afternoon for this evening got a table sat outside our experience during Covid was most enjoyable will have to stay so I cooked to perfection the staff were really friendly and helpful specially Dimitri over all very nice time and very...

Had a lovely meal at Gatwick Manor this evening, prices good, social distancing in place and lovely staff, quick service also - highly recommend - thank you

I came in for lunch on wednesday 5th August. Its the first time I've been back for a while. The food was just amazing and as for the staff working that day they was just phenomenal! To the manager 2 girls in the garden man...

All perfect, food and service. We coming back for shore more times. Well decorated place, excellent.

The food was 1st class!! Absolutely delicious! The safety procedures in place made us feel comfortable, at ease and able to really enjoy our meal. We’re off outside for 1 last drink before we turn in for an early night, as early flight. High recommend.

Had dinner with a friend, lovely staff Hayley, Chris and Hannah made the new COVID dining experience a breeze. Very helpful and a lovely evening out. Food was yummy!

Booked a table for an evening meal whilst staying at the Premier Inn next door. Very good measures in place and the food was also really good, ordered on the app, very efficient service. Would eat here again if staying at the Premier Inn.

We had a great meal when I visited with a friend on weds. The Covid measure put in place were good and easy to follow. The staff we’re also amazing in explaining the changes. The new curry on the menu was lovely! Myself and my...

Called in for a meal as we were staying at the adjoining Premier Inn. We had not made a booking and it was a busy night, but we were able to have our meal served at the table in the bar. My husband had Pork...

As always, had a great meal served by an extremely helpful, professional and friendly member of the team. Liana, was truly a pleasure to be served by and absolutely nothing was too much trouble for her. An asset to this company!

Had a voucher for this restaurant chain. Staff friendly and service attentive. Food average. Ladies loos appalling, dirty wet and no toilet paper in any cubicles. ( did let staff know). Very poorly lit car park. Would not return.

We recently attended a relatives' 80th birthday gathering and meal at the Gatwick Manor Hotel and Restaurant. MY wife and I didn't stay overnight with all the others who had gathered there for the party, but we certainly wish that we had done so. We...