Gatehouse in Newcastle-under-Lyme

Should have known when the car park was empty on arrival 😲 Food was horrendous... Loaded fries ....oh dear...smallest dish ever ..chips pale and almost cold..cheese sauce was congealing....just a soggy mess really....steak and cheese ciabatta...same deal . Won't be back ,ever.

Lovely little stop off on the way back from Blackpool, If you are in the area with fantastic service and great food ,will be visiting again when in the area ............. thanks 👍

Excellent value for your money. I had the pensioner two course meal. £6.99 can't go wrong at that price.

Five pound a pint bit over the top can get two pints in spoons , the same price

We went for late lunch so the pub was almost empty, hence the atmosphere rating.. staff were very friendly and helpful. The food was lovely and very well priced. Nice hot plates and the pub itself was cosy warm..would definitely visit again..on exit the car park was full which might put you off but this was apparently parents picking up school kids so don't be put off and perhaps avoid school finish time.. Nice that the landlord allows this

Great atmosphere, staff are brilliant! Food was nice and will come again soon! Thank you

Brilliant food , great service .. wonderful family atmosphere, would definitely recommend to others, staff go above and beyond here to make your visit worthwhile.

This Greene King pub is nice enough décor wise but could do with a refurb. The food was very good and served relatively quickly. Drinks range was a little short as several real ale pumps were turned around. Pub was very short staffed for a Sunday lunchtime but the staff on deck were doing a splendid job. Happy to recommend. Only downer was the children running around screaming, but sadly that's down to the parents and not the pub.

Called on Friday tea time for a pint as the sun was shinning what can I say lovely pint of Carling for only £2 bargain.sat outside with the wife and granddaughter I know I've mentioned about the beer garden before but what a sight absolutely packed amazing to see so many people enjoying a drink and a bit of lovely sunshine top marks.

Had a fabulous meal with family here. The new burgers on their special menu are delicious Highly recommended

Excellent food and the staff were extra friendly. Highly recommend this pub/restaurant.

I have been to The Gatehouse many times in the last 30 years, and it has gone through a few changes in ownership over those years! The current owners are warm and welcoming and the food, as well as being very reasonably priced, is as good as it has ever been! It has now gone to the top of my places to eat out for the first time in many years. I highly recommend it.

Great place to eat n drink good friendly staff well done

Could probably do with a lick of paint , but staff were great, enjoyed the food and everything was well priced .

Unplanned drop in on a Thursday evening. Had the 3 small plates for 2 people. Halloumi fries, chicken taco and spicy wings. Lovely food and excellent friendly service. Can fully recommend

Pro's : It's a nice pub, the food is nice but average, staff are friendly & the facilities are all clean, it has an outdoor play area for kids and a lot of outdoor seating, it has two seating areas, one of which is the bar and the rest is for dining! It's very nice. Cons: The food pricing needs to be looked at as some of the prices are far too high for the food standard.

Visited Tuesday afternoon and was really pleased with great value for money, the manger was really helpful. Food tasted wonderful especially the roly poly!

Excellent meal, thank you all for a lovely welcome. The staff were very accommodating!

Food is good staff are slow and miserable

Dirty, expensive for the food they serve and not a place I shall return. Sticky, drinking pub. Short staffed, filthy tables, culturally, glasses and in need of a very deep clean and redecoration.

Great food and great service . Food served quickly and nice atmosphere. Craig was very pleasant and helpful.

Took a while for service prices high

With a grandchild. Able to sit outside. Made to feel very welcome.

Just want to say best food in a while. The young lady called AMY. WAS DOING A GOOD JOB. Just needs more time and support nurturing from management. She will be a credit to the pub and franchise.

Only popped in as I was passing, but the atmosphere was good and the staff very helpful, not been in for ages but will certainly be back in the near future

I must sing the praise of the young lady behind the bar with glasses & light hair, she did an absolutely sterling job dealing with our party of 14 people. She interacts with customers SO well deciding on drinks & in very trying circumstances with shortages of dishes, she was brilliant. Food was good especially the Katsu curry everyone enjoyed

Good pub food, nice enough, batter a bit greasy but tasty fish. Burger nice.

Nice bar food and a good atmosphere. Bar staff are very welcoming

Had to alter this review as food as really improved very impressed with the food and service will highly recommend Thanks again

Again great food, delivered to the table hot, great service, pub clean and tidy even toilets spotless.

Came tonight with a groupon voucher. Took 10 minutes to get served as there was only one staff member running around. I was the only person at the bar and he did not even acknowledge me! I presented a groupon voucher. He scanned it twice and told me it didn't work. He really had no clue, asked him what drinks were in the offer he had no clue!! So we walked out the pub to go somewhere that would welcome us rather than here! 10 minutes later I check my groupon on the voucher has been redeemed. What a joke!! Rude staff... Will be complaining to groupon and getting a refund

Food nice. Toilets need updating

Amazing I come here with my family every Sunday and normally every other day. I love the food I order the same thing every time. Mac n cheese is my favourite. Couldnt love this place more.

Comfortable friendly atmosphere, with really helpful staff. Beef and ale pie was delicious.

This was my first visit in over 2 years, and what a surprise it turned out to be. The pub it's self was spotless, warm and comfortable. The bar staff we're outstanding, friendly and polite. The beer was perfect and a great selection on tap. The food was delicious, no long wait for it to come to the table. In all big change to my last visit there, well definitely be visiting again. To the management and staff well done, you deserve all the praise on a great business. Best of luck for the future.

Had a great experience locals were friendly the bar staff were friendly and great the food was fantastic my daughter loved her meal and desert hats off to the kitchen staff for the food

Very friendly staff and helpful would go back anytime.

The service was fast, the food was tasty I had fish and chips, the atmosphere was lovely great for families Would recommend to a friend.

Lovely comfortable pub with a variety of seating options in different areas that are well separated so you have space. The menu has a good variety of items and different choices everything came out hot and were well presented and excellent value for money. I had the lasagne which was lovely with garlic bread and my husband had the fish which was cooked to perfection. We will return to try out more of the menu.

Had a lovley meal, stopped off on the way down the motorway looking for a quick bite to eat and was really impressed with the place. Service was great and everyone was very friendly. Highly recommend!!

Went a few weeks ago and wasn't impressed. The food tasted ok but wasn't hot! Iv been in that pub many times in the last 12 years and it's been really good! Mabe because it's changed to a green king pub I don't know! Not in a rush to return.

Lovely Christmas meal , great service staff very attentive would definitely recommend, plus a big shout out to new landlord Craig for making our family feel welcome and valued.

We went to the gatehouse 7th august for lunch I ordered my favourite meal which is steak and ale pie , I’m sorry but the pastry on the pie was that hard and over cooked that I couldn’t cut it with my knife and fork,. I thought that it was perhaps me but someone else on another table had the same and he also left the pastry , sorry but not a very good experience

Something should be done about using doors next to tables for people going for a smoke.

Visited yesterday and again today with my friend, connagh the duty manager is so friendly and helpful. The food is absolutely delicious will definitely be back, compliments to the chef. The 2 meals for £14.49 were definitely good value.

First time I’ve been to this Green King Pub today (03/11/23) and was pleasantly surprised. The pub is large and airy, yet surprisingly warm, the staff were lovely (shout out to Alex and Sarah). The drink was excellent and we ordered food from the two mains for 14.49 of gammon. It was a lovely thick piece too, the food was excellent. Well done to the chef and all the staff

The food is always delicious and nice . Great service and very friendly staff

We've just had Sunday would not recommend it was cold when and the blood from the beef had run into the turkey made taste cauliflower cheese was rock and cold roast potatoes were straight out of a frozen bag

Food was lovely, the staff were great and we didn't have to wait long for our food and I felt it was very good value for the money, would definitely recommend it and will certainly be returning soon and for people's information it is dog friendly and they have dog friendly seating and items for dogs

Fancied a pub lunch and thought we would come here. I used to come here drinking in my younger years before heading into Newcastle, it was the meet up place. So walking through the doors 37 years later was a walk back into time. Obviously it's changed, but the reminders were there. It was quiet, which mid week I didn't expect it to be bursting at the seams. We both had Ciabatta sandwiches and sides plus a drink which were really nice. I had the sweet chilli chicken and my wife had the steak and cheese. The lady behind the bar was lovely and her service was excellent. We had a natter about my time here all those years ago and agreed that it should be more like 37 days not 37 years before our next visit. I think it would be the sooner rather than the later else they'll be serving food at my wake. Would recommend definitely

The interior was beautiful, the food was lovely but it was let down by the service taking a while to deliver the food after ordering. Ordered vegetarian sausages to be bought out normal ones because ‘there were no vegetarian ones’ even though they were on the menu? The ‘play area’ looks like an after thought and really, it brings it down. Overall, A nice pub, nice food but slow inconsistent service and construction site for a playground.

An enjoyable visit on Friday. Our first time stopping by here. Friendly, helpful staff. Ideal garden area for children. Good drinks and reasonable food. We look forward to returning.

Popped in as we was going by for a drink and food the food was freshly cooked and was great the staff was good and helpful

They accomodated our big group - 14 of us - without any hesitation. All the staff were polite and served us in a friendly manner.

Nice pub good beer and atmosphere not tried the food yet

We were lucky enough to win a competition and have dinner at the gatehouse. The meals were outstanding, my husband had a mixed grill and not one part of it wasn't Cooked to perfection. We will definitely go again.

Probably the best pub food out there. Chicken mango tacos 👌

Lovely pub. Have visited multiple times and each time the food has been delicious ☺️

Plenty of room, great food & excellent service

It was only midday so there weren't many people but the service was excellent & it was a lovely warm welcoming place.First noticed dog friendly which is a 👍. Lovely big beer garden & plenty of space & a few things for children to enjoy.The food smelt lovely so will return & try .

Nice place to have a meal and drink.

Great pub to have Great food when you feel hungry

Lovely pub..ordered the sirlion steak..disappointed..very fatty

Just had a small family party for my sons 18th Birthday. Sarah was such a helpful at organising it for us and the buffet was fab.

Enjoyed a snack there, it has become quite pricey over the last few years but it has a good atmosphere.

Food very nice ,very pleasant staff

It is the best it has been since we started going there 5 years ago

Excellent foods very friendly staff

Not been here for a long time, and pleasantly surprised for a 'chain pub'. Good selection on menu, at sensible prices. Anyone else finding that pubs at large are keeping the heat off these days, though, not just this one? We didn't take coats off but it didn't spoil our meal or our time. Dog friendly .. specific areas for dogs/owners. Items for dogs in menu even!

Had the small plates menu. 5 for 20. The mango tortilla wraps were the highlight. The other dishes were super tasty as well. Great food, great service and happy customers. I forgot to order my kids burger initially but they sorted that as well. Awesome. Tasty/10.

Amazing experience at Clayton Gatehouse. Amazing food, amazing atmosphere and entertainment!

Food and drink is always spot on here👌🏻

Always enjoy coming here for food, whatever the occasion. The food is delicious, service is fab and atmosphere is good too 😊

I've been several times now for lunch, Sunday lunch and a few evening meals I can honestly say I've never had a bad meal. The food is always piping hot, even when we've been a group of 10. Sarah is a lovely lady and nothing seems too much trouble. Thank you Sarah and your team x

Disappointing. Expected more. Greeting was we're out of chips and the food was average at best but hot. Asked for an orange juice and lemonade but effectively got a Fanta

Visited the Gatehouse on Thursday,hadn't been for quite a while but after hearing good things decided to give it a go...and we weren't disappointed. Great atmosphere and attentive staff from the moment we arrived,certainly a massive improvement on our last visit a few years ago. They'd recently had a new menu launch. Me and my wife had the smashed burgers which were delicious,the in-laws both opted for the steaks and were equally impressed with the quality and value. We are certainly returning over the bank holiday with friends and would highly recommend the Gatehouse to anyone 🍻👍

I went in for the first time in a while , the food was amazing and the pub had a great atmosphere! A really great place to visit , the staff there were all very friendly and very helpful, great job guys 10/10 for everything .

Had a lovely lunch with our grandson. Excellent service and food. The Gatehouse is very relaxing and has an enclosed garden and playground. We are regular customers and frequently visit with our family and friends.

Amazing food, I had katsu curry and it was fantastic, a mix up with one other meal which was rectified straight away, would definitely come again.

A friendly and inviting Greene King pub. Dog friendly too! We received excellent customer service on Sunday night. Thanks to the guy who gave our dog some ice cream. A special moment!

Large clean pub with lovely friendly staff. They didn't have what I originally wanted to eat so I chose something else. When it came it was not hot enough, I returned it and the staff dealt with it quickly and efficiently. All in all a very good experience.

Tender sweet broccoli not tender!!! And had to wait 35 mins, but rest fine ,lovely helpful service and great pie and gravy

We won a family meal for 4 and all 4 meals and desserts were lovely and the service was fantastic. We’d happily recommend The Gatehouse and will look forward to dining here again soon! Thank you!

Lovely pub, with great selection of beer. Food was also very good. Large dining area, lots of space with pool table and tv showing sports. Large car park. Recommend, need to visit again.

Have dined here several times since our daughter started at Keele Uni in September. Always had a great meal and the staff are always polite and attentive. Food is typical pub food but good sized portions and tasty.

It was a lot warmer here today, unfortunately only one staff member on duty but he did his best to get everyone served quickly.

Brilliant service and a good selection of gluten free. And it's even dog friendly 😊

This is an OK pub. Drinks all good, food typical pub fare, probably need a couple of chicken dishes on the menu.

Food good for the price....great pub for football and rugby......and you can take dogs definitely go again.

Menu was a bit limited due to shortages but food was good.

Went to the gatehouse tonight. As it was my son’s birthday.there was 7 of us in the party .we had to make 4 choices before they had any of the food that anyone ordered not very impressed we then had to wait ages for our food to be delivered.even half of the deserts were off the menu.won’t be going again.👎🏿👎🏿

Just been for Sunday roast had the double meat turkey was spot on as for the beef it was outstanding and as for the roast potatoes what can I say ....... Well done to the chef.... bars staff alway polite and helpful

Ideal pub to visit for a few beers, polite staff, and well kept beers

Had better experience but all I can say it was ok

Seven of us went for Boxing Day lunch with our two dogs. It's very spacious and bright thanks to the big windows looking out onto the garden. The food was great and served quickly but the thing that made it special was the staff. They were all *so* friendly and helpful! I will definitely visit again next time I'm in the area.

Great customer service and well prepared food

Lovely meal have not been for a long time but will certainly be going again

Friendly staff, food was great, beer tasted great, full of history... Loved it

Amazing pub. Really been dragged up in appearance, service, food and cleanliness over the last 12 months. Wonderful place

Brilliant staff and lovely pub! Do anything for you! Thanks very much