Based on 13 opinions finded in 1 websites

Based on 13 opinions finded in 1 websites
Nº 240 in 262 in North East Derbyshire
Opinions
Very slow in getting served, quite a queue and only one serving taking the orders and making the drinks. Because of the time getting served, we changed our minds whilst in the queue and instead of a dinner decided on a sausage roll with a bowl of chips. The person serving was stroppy. It looked as though we were getting our sausage rolls and cups of tea straight away with the chips coming later! I asked if the sausage rolls could be served at the same time as the chips, otherwise what's the point! She wasn't pleased with that. Anyway, managed to get everything at the same time in the end. Gave her my drinks loyalty card and I was criticised for not having an expiry date on it. She told me to make sure next time I had a card for the staff to put a date on it, surely that's their job not the customers? She put a date on it then when I got to our table I realised she hadn't crossed off the two drinks I had just purchased. She tutted when I asked her to add them onto the card. No teaspoons given us and the rest of the cutlery was dirty. If I hadn't been so tired and hungry I'd have gone elsewhere. Needless to say I shan't be in a rush to return here.
Carol391 . 2025-04-22
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Dreadful lunch ordered chicken strips with Caesar sauce and salad. Asked chef when I showed her the two bits of chicken is this what you should get, yes the only reply. Chips undercooked. Did speak to the manager who was kind enough to offer a refund or to visit the next day. Stated the chicken was served by weight. Two pieces in each wrap 2 inches long by 1/4 in wide. Weighed a lot! Declined the refund and another meal.
Sally B . 2025-04-06
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My grandparents recommended this place to us as they said the roast dinners were really good, so we visited at the weekend with them and our children. We ordered four roast dinners and two kids meals. The portion sizes were huge and the food was amazing! The meat was cooked to perfection and it came with huge homemade Yorkshire puddings. There was enough on our plates to take home and have a second meal the following day! It was great value for money and the food tasted amazing, the staff were friendly and we were extremely pleased with the whole experience, would definitely recommended!
Emily C . 2024-11-04
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Never again, the food was cold the staff was morbid and miserable and just could not be bothered. Not a smile in the place. Very expensive for what we go lt the sausage was over cooked back cremated and beas cold. I wouldnt feed that to a dog. Waste of time and money. Don't go there
Cheryl . 2024-09-26
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Visited the cafe and the food was mediocre. Both my daughter and I had panini’s which were very dry. The most disappointing part was the attitude of the staff in the cafe. Everything was too much trouble. Think they need to remember without customers they wouldn’t have jobs. Won’t be returning for this reason !!
Amanda J . 2024-06-09
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Cracking, competetively priced garden centre, with an unfortunately abysmal café. Went to order, and were told they stopped serving at 3pm - strange because it wasn't yet 3pm!! When this was hilighted, we were then told they had run out of most things anyway. All the staff seemed very miserable, and it felt like customers were an inconvenience to them. This isn't the first time feeling this way with the service either, as we have come away feeling the same the past few times we have gone. Not once had a bad slice of cake here though! We left the café, carried on around the well stocked and displayed garden centre, and went to The Plough in at Brackenfield for food instead.
MrsD . 2024-06-08
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What a weird restaurant!! Miserable staff, Slow service, No ambience, Small portions, Very measly for price, Like a school canteen. We won’t be back I’m afraid.
mkaf82 . 2024-05-20
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Love having eats here, never a bad one yet had a small problem with toilet facilities.... told member of staff on cafe till NOTHING TO DO WITH ME spoke to a manager on way out, shocked at response
brian m . 2023-12-30
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Rude staff. Bad attitude when they made an error in serving 1 meal not 2. Ruined lunch. What I had to do to be served my meal, terrible taking my mum there who Id not seen for some time to have a ruined trip. A blonde ponytailed 55+ waitress was arrogant. I had to ask another lady for my meal whilst my mother had eaten hers on her own. Not nice. Ruined day. Last visit!! Bad service! Have staff with manners.
964hi . 2023-11-12
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Breakfast was 10/10 and Lunch was 9/10. To bring my dog was great too. Best breakfast ever had. Outside area nice to sit out. Conservatory with a dog. Great
964hi . 2023-10-11
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Was more miss than hit. Lasagne was ok but the garlic ciabatta was like a soggy sponge, it really needed toasting. Both burgers didn’t have burger bun tops, they all had bun bottoms (guessing the tops got burnt) and the beef burger tasted so fatty like it had been deep fried. Wasted best part of £40 tbh. Will return for cake and coffee but no other food.
janesR2250VS . 2023-09-30
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Walked a loop from Highoredish to Riber and back. Very glad to see this lovely garden centre cafe. An excellent pot of tea, really good gammon with all the trimmings, and a delicious slice of cake to finish. Definitely hit the spot. Lovely outdoor seating area and dog friendly.
Simon C . 2023-08-09
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136 Opinions