Based on 282 opinions finded in 2 websites
Based on 282 opinions finded in 2 websites
Nº 239 in 262 in North East Derbyshire
Nº 4 of 4 Pizza & Pasta in North East Derbyshire
Opinions
Terrible order and food. Ordered £40 worth of food and delivered half, said it was here and wasn’t. Food completely ruined. How can you deliver a pie and chips with no chips? Very disappointed and food wasn’t that good. Service absolutely terrible. Never leave reviews but so so disappointed. Order from Pizza Rella in future. Customer service unable to help. Lost £40 and got a kebab, chips and fries. Terrible!!!!!!!!!!
Katie Clayton . 2024-10-24
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Best food I ever had in all over England and I've traveled everywhere, it reminds me of Eastern European meat, and the fries were great too.
Aristotelis “Aristotle” . 2024-09-07
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Asked for kebab might aswell just gave me a pan off fat and for the chips we asked for well done got a Sogy pile off mess we use this chippy regularly but honestly after tonight never again..
tom morrison . 2024-07-27
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Absolutely love coming here for Halal meals 🫶🏽
Ayaan K . 2024-07-08
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Great place! Made an order for 24 people, order all right and hot when picked up at agreed time. Great guys and great food! Thanks so much!
Sarah H . 2024-07-07
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Terrible food, all of it. Pizza, chicken, burger and fries. All terrible. Never been great but used to be ok so instead of improving, it’s deteriorated even further.
David B . 2024-06-15
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Best kebabs for miles n miles. We drive past at least 5 kebab/fish n chip/pizza places to get our kebab takeaways from here. Massive portions so be warned, really tasty, good value and a clean environment. Staff are polite and asked our Preferences with salad n sauces. Give them a go, you will not be disappointed and I’m sure will return for years.
Joejoe01 . 2024-06-11
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Star Kebab Holmewood make amazing pizza! You can order on their website or by phone and they offer collection or delivery. Kebabs from here are also really good and their Value Box with fried chicken, kebab meat, salad and chips or fries is really good value. Thanks guys!
Kev W . 2024-05-19
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Delicious and big portions! You are great!
Yani Rusev . 2024-04-22
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Lovely food, lovely service. Would highly recommend!
Claudiu-Adrian Iacob . 2024-04-12
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Asked for a burger with bacon meal , got a cheese burger meal and chips out of the fridge , the worst ever
Keith Baston . 2024-03-02
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Highly recommend Food is always good and tasty 👍
A Archer . 2024-02-19
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Delicious food and great service
Aneta Andrzejczak . 2024-02-06
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Mini fish special is pretty decent - fish is anything but ‘mini’!
Mark Heaton . 2024-01-29
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Found multiple black hairs in my food. Service was awful, taking over an hour to arrive. Furthermore I am very unimpressed with this and I will never be ordering again.
grace d . 2024-01-26
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Terrible attitude, hygiene and food. The chips were soggy, the chicken was still clucking and the one of the boxes had multiple black hair in when we all have ginger/ blonde hair. We had to call up once to ask when they food was on the way since it took an hour and 20 minutes and then had to call up again to complain about the hair in our food. They had a terrible attitude with us sarcastically calling us darling, saying no one had black hair and to come down and check for ourselves.
libby c . 2024-01-26
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I've ordered from the star now for 3 months or so,Their always pleasant and helpful on the phone when I order.Best tasting food in this area ,big portions for price and food is always hot when it arrives.
Mark Campbell . 2024-01-13
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It's our new local takeaway, staff are friendly and food always good,
Mark Cooper . 2024-01-10
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Food is ok only when you’re drunk
David Bingham . 2023-12-22
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Lovely chicken and really fresh salad
Glynis Burrell . 2023-11-07
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Ordered by phone call seemed to wait ages had to warm up in microwave everything Luke warm Won't be ordering again soon.
m0amal0t45 . 2023-11-04
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Used to love ordering from the star having it every weekend orderd tonight chicken was dry had some other night what was so nice so orderd again tonight tasted like it had been left there all day orderd a large gravy got curry instead garlic bread and cheese was very tough like they left it in to long
Phoebe Morris . 2023-10-31
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The staff are lovely, and the food is great as are the prices
Matthew Theaker . 2023-10-27
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Good food. Although it is below standard at times. Friendly staff. Option for delivery or collection. Order in shop, via telephone or online. *UPDATE SEPTEMER 6 2018* My order had onions despite selecting NO onions, the drink was missing. The fries were so hard!! Not fresh and possibly refried at least 3 times.... Very disappointed... Prices going up, standards going down... They now charge for delivery, service charge and a card fee (though this was always charged for, the 1st 2 are new additional charges) This might be my last time ordering... It's not the first time this has happened either. But when you wait 1hr +, then have to call and wait another hour for a replacement, complaining becomes pointless!!! *
Dimples S (부-인) . 2023-10-24
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The best kebab house in the land by far very good and clean x
daniel lane . 2023-10-08
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£86 work order for 7.40 break time, arrived 15 minutes late, 2 orders missing, pies were stone cold. Disgusting, will never order from there again
John Clark . 2023-09-29
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Ordered kebab share box. Had a few bites before going for a piece of garlic bread. 2 bites in had to spit it out. Way too much garlic used on it. Made me sick it was that strong. Garlic bread with cheese for kids had clove left in the base.
Gary Wilkes . 2023-09-16
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Very disappointed Garlic bread was stale Pizza was cold .& stale .
Seema Sushil . 2023-07-01
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Yummy food , fantastic friendly staff
Lisa Watkinson . 2023-06-17
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Ordered Doner here today. It was delicious and proper amount. Got salad with it which was fresh made of various kinds of vegetables. Where I live they should be ashamed comparing to what can I get Star Kebab. Well done boys 👏
ciemek 21 . 2023-05-23
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Waiting 25 minutes for fish n chips and it was undercooked. I think the guy forgot to put my fish in when i ordered it. Absolutely disgusting food and service. Will never use them again as theres another kebab house, a chinese and an indian within a 2 minute walk of this once decent chippy/kebab house. Didnt bother complaining directly to them cause going by what other customers say, it doesnt get you anywhere.
shane langman . 2023-05-18
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Food wasn’t great at all, first they got the order wrong and when we rang up to say we spoke to a young woman who questioned my partner and made out like he was lying! The owner (I presume) then rang us back and said he looked at the ‘camera’ and seen 2 bags go out, which was one with 2 drinks and another with the wrong food! Then to make it worse the donner meat was burnt and old, and the battered sausage was over cooked and must’ve been old as it look like it been cooked too many times over!!! £18 wasted!!!
Paradise02546142681 . 2023-05-08
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Absolutely disgusted in the customer service. To start with when ordering we kept being put on hold, waited over an hour for food even though we live round the corner. When we received our food half was missing including the kids pizza and was cold of what we did get. Rang up to tell them our food was missed told us it would be 20 mins max, 1 hour and 18 mins later we received the rest of our food which yet again made shocking and cold. We’ve never once had a good meal or experience with this place but kept putting it down to being a bad/busy night but after the 3rd time it’s disappointing. DO NOT ORDER FROM THIS PLACE. Never once had an apology or offered a refund or a freebie clearly do not care for the costumer service.
Kasie Parkes . 2023-03-17
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To night was shocking every time order get something wrong rubbish communication over phone and food allways delivered cold not be going again
Liam Sanderson . 2023-03-17
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I used to love this place,but now my mind has changed.Food was cold, not only cold but the lettuce was moldy. do not come here unless u want to be bent over a toilet for the rest of your life!!!🤢🤢🤢☹️
reecel652 . 2023-03-03
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Best takeaway we've had in a while! The web app could do with an update, but can't fault the food.
Lee Static . 2023-02-15
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DO NOT ORDER FROM HERE spent alot of money,the kebab was white after I asked for it to be brown the fish stunk rotten aswell as the fish cake, when I rang to complain he said I was wrong and the food was cooked and was very rude towards me on the phone, also said you can have £10 refund instead of the full amount how disgusting WILL NEVER GO THERE AGAIN!!!!
Kerry Mcmaster . 2023-02-01
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Good place got a massive kebab & couldn’t finish it! Everything was delicious!
Christopher Senior . 2023-01-22
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Please could all customers stop blocking our access? It would be appreciated if efforts are made to keep clear at all times! Many thanks
graham roper . 2023-01-12
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Having used this kebab house before saying it was great, tonight was garbage, delivered donar kebab no pitta bread no sauce cold basically avoid this place if you want delivery, my mrs asked for the vegetarian option, very poor quality, will never use again, came from a good source, but rubbish! Don't bother! 😠
John Bould . 2023-01-06
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Lovely polite and helpful staff. After a short wait, my food was ready. It was still piping hot when I arrived home. Really large portions of chips and a kebab with salad. It was very tasty. I enjoyed my meal very much. I would recommend this place to anyone and will certainly patronise this place again.
Andrew Washbourne . 2022-12-29
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Constantly deliver to the wrong address when specifically told where we live. Customer service is shocking. Would not recommend anybody to order from this place
Charlotte P . 2022-11-29
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I had to waiting for it 1 hour 30 mins and came cold. Very dissappointed
Paulina K . 2022-10-31
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Used star many times over the last 15 years, last few times gone so downhill but keep hopeing will return to good, but no. Ordered take away, due for delivery 8.30, by 9.45 ringing and ringing, no answer, by 9.15 resorted to eggs on toadt, then phone call 9.30, an hour late, to say driver outside, but gate locked, no it wasn't but sliding a bolt to complicated!!! Surprised when told to take food away as your late. Previous take away was cold in delivery, this was last chance, looking at other reviews how are they still in businesz, such as shame, fortunatelt, this time, not paid by card so no money lost
scimitarss1 . 2022-10-31
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Usually very good and nice food but tonight it's been 2 hours since delivery was ordered spoke after an hour told me 20 minutes!!!
Nyle Curley . 2022-10-31
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Shocking food pre ordered for us to go back the girl did the order knowing there was no mushy peas left sat waiting nearly half hour for peas what was missing from the fish meal got home food was cold chip's was hard peas also cold to say they supposed to have cooked them had complaint about the fish it's was awful cold nothing seemed fresh think this chip shop needs a good inspection you pay alot of money for food for it just to be cold and horrible.
louiscY7777XK . 2022-09-26
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Although the food was lovely what the hell is this? Asked for chips and separate pots of sauces and I got this!! All the sauces on them. Just why? I ordered 5 different sauces.
Charlie Hamblin . 2022-08-29
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They called this a chip cob. Since when did chippys use burger buns as a cob? Not going here again.
Tony Brown . 2022-08-25
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Although the food was OK they don't listen to what to want so got charged for something I didn't need or want
Scott Brazier . 2022-08-22
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Absolutely shocking delivery times! Ordered on food hub and its taken over 2 hours to arrive! Been lied to multiple times on the phone aswell! Never had any issues in the past
Jamie Madden . 2022-07-18
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Ordered a takeaway as I was working away.. the food was fresh, nice and hot and very tasty. the portion size was unreal I’ve never had a generous amount of food 5 star Thank you
Colin Phipps . 2022-05-24
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Absolute rubbish.Them peas made me sit on the bog for weeks on end. Despite this staff were lovely as one of them had a nice accent however I wouldn’t recommend as the peas we’re rancid
Julie Goodman . 2022-05-17
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Waste of time ordering from these don't listen to you at all you order something you want to be told there will be some in 20 minutes to going back for your order to be told we haven't done your order because there's none why waste people time traveling it's like talking to a chocolate fireguard especially speaking to him that alway's seems to run to counter when you walk in he's the ones that never seems to listen to your order an answer phone when doing a order no wonder orders are cold an like the other one that knew our order was ready but put it on top of chicken warmer till the lass came out for her to give it us to get home it's cold and missed things a couple of times aswell they don't check people orders at all Bring all old staff back like (addi) ect only decent one in there is the lass that alway's smile's
Rach Darb . 2022-05-10
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Really nice food quick service boshhhhh
Will Parker . 2022-03-03
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Ordered 2 mega burgers (£5 each) when received burgers are dripping with grease, literally not 1 piece of salad just 3 greasy burgers with 2 slices of Premier store cheese! The grass outside would be more appealing! #BARF #DONTRECOMMEND Regret driving past mcdonald's now 😭
Charlene h . 2022-02-19
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Lovely food very friendly staff generous portions
Klara Lune . 2022-02-12
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The food is absolutely disgusting how health and safety, food and hygiene haven't been involved I'll never know. The food is either to hard burnt or not cooked and staff are Ill mannered and rude if a complaint is made. I think they should send immigration there to for illegal workers. We want what we pay for and that's edible food.
Tracy Green . 2022-02-10
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It's sad on how bad this place as gone down hill recently , over 1 and half hours for delivery and cold when arrived last week , so decided to go to shop this time ordered at 8.03pm still sat waiting in shop at 8.55pm only ordered a value box and mixed kebab no 1 else In either 😡 .
carol burgess . 2022-01-05
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Ordered at 10.55.thought they had forgotten about our order.it came at 12.40 stone cold. I used to order from here. it used to be good but I definitely won't be ordering again.
Gary Clayton . 2022-01-01
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Really disappointed with Star tonight had pizzas from them for years but tonight we waited nearly 2 hours and the pizza and garlic bread was cold and not good at all
Natalie Stevenson . 2021-11-25
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Uncooked pie kebab meat old and cold and sausages in warm cabinet older than me
Andrew Oakley . 2021-11-24
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Had a pie chips and peas last night peas absolutely awful like eating ammonia chips warmed pie not to bad but been ill all night only a half dozen chips and peas sickness and upset stomach never again will I be going in there again
Amanda Smedley . 2021-11-20
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Ordered a valve box £5.20 !a small chicken kebab £5.20 and a small kebab meat on its own apparently £5.20 for that as well, very poor customer service as dis not agree that a small kebab meat on its own Is the same as the price of a value box which inluces kebab meat chips and salad
Ben Hardy . 2021-11-07
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Great place loads of chips, good quality not bad on price, not had the chicken 🐔 but the Dona kebab 🥙 are really good. All in all not a place to drive by.
Spen . 2021-11-02
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Decided to give this place a try and it was the worst takeaway Iv ever eaten, well didn’t eat it was thrown away. Cold bitty doner meat dripping with fat. Old dry cold chips! It was totally disgusting. They clearly take no pride in what they do. Don’t waste your money !
Kazzzzz2019 . 2021-10-29
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Staff are always friendly and the food has always been tasty and fairly priced.
Nirwanda . 2021-10-06
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Oh dear . Old chips warmed up. peas terrible . Also ordered gravy and got curry instead. Usualy its not bad but this is a joke .
stevie b . 2021-09-24
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Just had delivery only live up street from star kebab. Pizza luke warm chips cold n chicken kebab nice but luke warm.
Carol Hawkins . 2021-09-18
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First time ordering from here and the popcorn chicken was banging👍🏼arrived in good time
Xavi . 2021-08-01
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Beautiful food, friendly service. Can't ask for more, really 👍
Neil Wharmby . 2021-07-24
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Ordered a mixed chicken kebab what arrived i have no idea what meat it was i can only say it was cross between slimy chicken / turkey carcass devoid of any taste hard to tell what it was .only place it was fit for was the bin the chips arrived overcooked and cold ,avoid disappointment and by elsewhere.
99liverpool99 . 2021-06-01
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Was 5 star, but quality differed the last couple of times.
James Knight . 2021-04-08
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Great food every time, reasonably priced and good service.🍕🍟🌮🫔🍔
Emilia Terinte . 2021-02-24
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Order from these quite regularly,Fantastic food when they get you're order right,Always request the free cheesy garlic bread but don't always receive it.
simon newbold . 2021-02-05
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Amazing food but don't get your order right verry often and don't look after repeat customers
Emma Newbold . 2021-02-05
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Nice shish kebab... totally recommend that place.
sara selga . 2021-01-24
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Orded food this evening and it was like slop. all cold chips must have been cooked this morning. Kebabs were thrown together. Fish and chips all stuck together. Not what we pay good money for.
Chris only chris Chris only chris . 2021-01-22
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My partner has heart disease and stood out side in the snow waiting on our order which we ordered over an hour ago and they have phoned up saying they are lost twice it's stupid it's so cold out there and now food so cold not happy avoid avoid and phoning them they dont help you at all go to pizza rella it's better everything avoid
81nathane . 2021-01-14
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I wouldn’t even give 1 star!! When the food eventually turned up it was freezing cold so we sent it back and they wouldn’t redo the order! This was after ordering it 2 hours previous. Said it would be 1 hour then was told 3 times when we rang up that it was on the way.
Ninja_queen666 . 2020-12-19
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They have good day s and bad days. But most good.
Trevor Tye . 2020-10-31
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Food always wrong and sometimes missing wating ages for delivery all time
Rhys Shemwell . 2020-09-24
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Ordered a Pizza last week for delivery at 6pm. It was delivered at 4.45 by a guy who, when i told him it was not wanted until 6pm and to take it back, he claimed not to understand any English. I tried phoning the shop (14 times) to complain but no reply at all. Was redelivered at 6..totally inedible. So chewy and crust was rock hard. Obviously had been reheated in microwave! Today I ordered Mini Fish Special with peas and curry sauce and a Garlic Bread. For delivery at 6pm...the same guy delivered again at 4.50!!! I again told him it was not needed until 6pm and yet again he pretended not to understand! I rang the shop, told the young lady what had happened. Told her i did not want it reheated. 6pm redelivered.. By a young guy who understood everything i said. Opened the food... Yuk! Batter was burnt and the fishcake was black. Chips were chewy. All had been reheated... Again. Phoned the shop again. Young lady put the 'boss' on... He was rude, talking over me. Giving me all excuses.. Yelling at me that it hadn't been reheated.. YES IT HAD!!!!!! The Food was disgusting and inedible!!!!!
Genevieve Moss . 2020-09-10
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They do the best pizza from this city and the kebabs it's amazing 💪❤️❤️
Alexoficiale . 2020-09-01
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Good portion sizes but if you sometimes when they just open up the battered fish is re-heated but as a whole quite good with huge variety
Robert Sas . 2020-08-18
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Ordered a pizza and fish and chips today what a waste off time 2 hours later still no show rang them to be told it was being delivered then they we're just cooking chips gave them another 20 mins still no show so phoned and cancelled order . Won't be going there again
Peter Woodhouse . 2020-07-31
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Worst takeaway ive ever used, I ordered a large donner in nann I got a tray full of tasteless meat covered in sauce to give taste and a pitta bread uncut. When i phoned to complain the member of staff asked me to hold on and went on to insult me to his colleagues, when he had finished he came back and gave me a load of rubbish excuses, i thanked him and put the phone down.
Philip Bedford . 2020-07-17
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Terrible takeaway. The kebab meat was tasteless and the burger was also tasteless. Threw it in the bin
LIFE WITH ME AVA . 2020-07-05
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Waited over an hour for delivery. When it did come they got my order wrong and was cold. Use to love the food from here but it’s gone down hill. Needs to sort themselves out
Ricky Foulkes . 2020-05-24
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Chicken and steak kebab.Best ever. Chips really tasty and chunky.Cheese burger meal. Really enjoyed it.Came before time. Hot,fresh and tasty.
2flowers1947 . 2020-02-29
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They used to be the best pizza place in Chesterfield, but the last 3 / 4 weeks the pizza’s have been under cooked & soggy. When you mention it or complain all you get is “oops sorry” not really good enough Star !!! As we only ever call on a Sunday, and they don’t even deliver to our area, have to go out and fetch it,we’ll be giving them a miss for a few weeks. Didn’t call last week & won’t be calling this week, or next. Will be giving them a break for at least 3 months and trying somewhere else, then maybe try them again, & see if they’ve improved any. If not, we won’t be going back.
Bev Bennett . 2020-01-12
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Ordered Doner kebab ...consisted of bits of chopped (pre-chewed) chicken no kebab meat ,two floppy slices of tomato and two miserable bits of cucumber. Also chicken burger not bad,chips and cheese and portion of chips. Everything cold had to reheat,ordered everything on app took hour and ten mins to arrive. To say I'm disgusted is an understatement. Will NOT be eating from there again.
Sheree Hughes . 2019-12-11
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Food finally arrived 2 hours after ordering (told within the hour) on a Monday warm if not cold... rang multiple times for eta on time of delivery told 10 mins each time. Pizza that cold fat had congealed ontop... rang to tell company who were none apologetic... poor customer service.. poor customer communication... cold food. Would not recommend.
Kirstie Harvey . 2019-11-25
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Waited in the shop over half an hour for food
Erica Hitchcock . 2019-11-11
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I am hgv driver I just ordered some chips with chicken drumsticks +1 bottle coca cola I pay around 8£ But the food it is enaught for a family with 2 kids... I recommend this place absolutely fantastic 10**********
Florin Cinca . 2019-11-09
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Yet again ordered online and made comments to preference to meals and they didn't follow it and the food arrived cold and lamb meat was still pink which is not to everyone's preference think we will be using somewhere else in the future over £15 wasted had toast instead
Claire Ainsworth . 2019-10-09
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Forgot the main meal. I phoned they said can you meet the driver on the roundabout obviously i cant. Forgetting the main meal is a joke. They still took my money. How's that right
ukz unique . 2019-09-30
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Great food every time, reasonably priced and good service.
Chad Evans . 2019-09-22
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Service good but they use to many of the styrofoam trays
Mandy Hudson-Green . 2019-09-15
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Brilliant kebabs n good service.
Paul Carnall . 2019-08-05
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Fantastic food, always busy and the guy's are great x
Angela Holliday . 2019-07-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Got some southern fried chicken from here a couple of weeks ago and it was amazing. ordered some again and it was inedible... Soggy southern fried coating with a floury taste. Plus they didn't send the special garlic bread and wouldn't answer the phone when I tried to contact them. Certainly won't be rushing back!