Gallone's in Harborough

Haven’t visited in a while but so disappointed with today’s visit. Firstly no chocolate ice cream, surely this is a basic staple? No visible menu to look at the sundaes or desserts. Banana split with a manky old banana and pistachio ice cream which had no taste. Overall a waste of £28 and a planned visit. Won’t be back!

Wanted to try here for a long time and on a hot bank holiday Monday seemed like a good time. We queued for about 5 minutes, noticed the signs apologising for no hot food and heard the apologies of the staff that they were out of brownies. We were both a bit shocked, when asking for a vanilla Icecream, that they had run out. There werent many flavours left to choose from. What did surprise me most, is that there were freezers selling takeaway tubs of Icecream. Loads of flavours and vanilla in abundance. We had coconut icecream, in a waffle cone for £2.75 each. No extra toppings or sauce was offered. We ate outside, in the sun, but I'm not sure if I will come back. Just disappointed really.

Great place to take kids to. Lovely ice cream and well worth the price. Especially the large tubs to take home for the freezer!

I had my daughter’s 7th birthday party here and it was fantastic! Lots of lovely treats and games which had everyone smiling and giggling, our host was lovely and did well with 7 girls. The 2hours flew by and all the girls were sad too leave. My only regret was not buying myself an ice cream - food envy! A great experience and a super happy daughter!

Sadly not very Autism friendly, queue was a mile long with one person serving, I asked if I could be served sooner as my Son really is unable to wait for long periods, (I wanted one milkshake), I was told that the queue would go down quicker as another person would now be serving. I waited 20 minutes to get served. Milkshake was good however very overpriced for what it was (£5.50). Will attempt another visit maybe at a quieter time. I really wish there was more understanding on how much anxiety is provoked in a young person with severe autism when they are expected to wait in a very long busy queue. I really did expect a better response and so it the lady behind me.

Lovely ice cream, can’t fault it! Price was quite high for what you got though. Place itself was spacious and great for families!

Disappointed! Family visit, the service was incredibly slow especially for a Saturday afternoon. My pancake was under cooked & we had to chance our drinks. Won’t be recommending it anytime soon.

As a local Gallone's has always been a place to take the kids for a treat. Today after the school I took the kids for an ice cream. The staff are always lovely and I was served very quickly. Kids had a bambino scoop which is one scoop with whipped cream and a sauce and topping of their choice. £3.25 each. Kids loving their ice creams piled high with all there toppings. Then there was me. I queried if they could do an expresso with a scoop of vanilla icecream aka an affogato which used to be on the menu but I could no longer see it. "Ah you mean an Affogato" said the lady serving. It turned out they do Affogatos. Then I came to pay. £14.95..... Surely not. I asked for a receipt. For a shot of expresso and a scoop of vanilla ice cream aka an affogato was £7.45!!! Just to confirm. 2 bambino scoops piled high with cream, sauce, flakes and sweets were £7.50 (3.25) and an shot of coffee with one scoop of plain ice cream was £7.45!!!! I have had affogatos in various places and was expecting to pay around the £3-5 mark but not £7.45. Well, let's be open minded, it could be the best one yet. Oh dear... It certainly wasn't. Upon pouring the warm expresso over the vanilla ice cream it became clear just how poorly made the vanilla ice cream is. It was full of ice crystals adding a crunchy texture to the cold drink. Gallone's if you don't belive me.... Try it. Lastly on Wednesdays senior citizens get 20% discount... Why do they get 20% off. Free TV licence, free bus pass, blue badges, mortgage free, it's a fact that our elderly generation are far better off then most generations. Maybe 20% for blue light card holders or EVERYONE would be better. I am hoping Gallone's take note and listen to it's loyal customer base. We shall see.

My teenage daughter visited the ice cream parlour with her friends today. She ordered a scoop of sorbet. She said it was tiny, her friends commented on how it was much smaller than their ice creams. My daughter said it looked as though they'd given her the dregs off the container as it was all broken rather than a round scoop. She was too embarrassed to complain at the time so I contacted Gallone's myself. Their response was: 'Thank you for your message. I'm sorry to hear your daughter didn’t feel her scoop was the correct size. Our scoops are a standard size, and all sundaes are sold offering sauce, topping and a wafer, cream if wanted.' Her portion certainly wasn't a scoop. She asked for sauce which she was given but not offered a topping, wafer or cream. Gallone's was such a great place for ice cream when it first opened but sadly it has gone downhill in recent years.

I took my Dad for an ice cream cone, he had cookie and I had raspberry ripple. Nice ice cream, long wait but there was a kids party going on. I liked the cherry sauce.

The place was busy so had a long wait to order, which is fair enough. Ordered two desserts, which for the best part of £15, is on the pricey side of things. Waited about 15 minutes after ordering for the first dessert to arrive. Had to chase up for the second one after another 5 minute wait, and when it arrived was just plonked on the table without a single word from the waitress. An apology for the wait would have been nice but to not say a single word seemed pretty rude tbh. I felt like she was annoyed that I'd chased it up. Customer service definitely needs some work, and faster service required. Not sure I'd bother with this place again!

Always a great place to treat yourself. Excellent service and food. Kids love it. The tables and surroundings are immaculate, and the ice cream is delightful.

We took the kids ( ages 5 and 3 ) for ice cream A disappointing experience We ordered the millionaire ice cream, but didn't have the chocolate pieces. We had to go with our second choices which were the choc mint and kinder ice creams. These were decent in size and taste, but not as great as expected The kids had unicorn delights, the pictures in adverts had nice lollies popping out the top, but they received the cheapest if the cheap lollies that got binned We knew the prices before going and expected a better experience and quality of ice cream In our experience it's definitely not worth the money

Taken my granddaughter a lot of times here and the staff are wonderful with amazing patience. Great fun for the kids so many ice creams to choose from she always comes out of here happy.

On Saturday evening we decided on a whim that we really wanted to go and have a proper ice cream somewhere on "sundae" morning. So after a 9 mile run to give me room for the calorific extravaganza ahead, we set out from rainy Kettering, on the short journey to an equally rainy Market Harborough. We were quickly served and seated in the airy and comfortable surroundings and minutes later, my youngest and I were tucking into a Kinder and Cherry Bakewell Sundae respectively. Both were generous servings with quality ingredients and lovely ice cream. We will be visiting again to hopefully sample something else from the wide menu available. Delicious.

Ordered a 2 scoop with a topping in a tub rather than cone. Because I don't like having a cone. It came in a plastic thing, which is horrendous for the environment which is a whole different story, and cost £4.25! When a 2 scoop on a cone costs £2.95 and toppings only 50p. Complained via Facebook to be met with stale unfriendly customer service. I understand that I was charged for a 'sundae' but the issue is I didn't order a sundae or was told about this when ordering. You get no more ice cream than if I got a cone so you're just pushing the price of the horrible plastic onto the consumer, which had I known before hand I would not have ordered. Most ice cream parlours offer a cardboard tub and cardboard spoon, guess gallones are behind the times!

We took our daughter to a few birthday parties before the Covid-19 lockdown in February / March. My daughter was given a tub of icecream to take home after each one and my daughter refused to eat it so it went into the bin! For...

We visited on a busy half term afternoon. We were served efficiently and the pancakes were delicious. Massive choice of toppings.

The ice cream and desserts here are always great, the best ice cream parlour around by far. Good size portions, and terrific choice of ice cream flavours. Its more pleasant when its quiet which is generally weekdays during school times, seating can be short and...

Great choice of local ice creams and sundae's in a pleasant diner. A child's dream and an adult's indulgence. Very wide choice, well presented.

The selection of flavours as well as toppings are great! The ice cream itself tastes amazing and they serve great drinks such as milkshakes and coffees. The staff are really friendly too! A tad expensive though.

Love this place , and staff are so nice . After a awful meal at wild wood and feeling down , we decided to go for our sweet at the parlour for my granddaughters birthday glad we did as it salvaged the evening lovely staff...

My children love coming here with multiple choices of ice creams and add extras, I just have a lovely coffee they serve as I hate ice cream.

Great choice of flavours including christmas specials - cinnamon and plum was beautiful. The normal flavours cover from traditional to some new one that will appeal to all, Spotlessly keen and always great staff,

All great. Reasonably priced. Interior a bit tired - would be great if refurbished. Central location. Polite staff.

This weekend I visited Gallone’s ice cream, the staff and the customer service was great. My partner is still talking about this waffle!

This is mainly for ice cream , but they serve great coffee, but the menu has some great ice cream dishes on it , again the staff are polite and serve to your table , we have only had coffee , and yet to try...

Good selection of ice cream and sorbets for a reasonable price. All the kids enjoyed their treats. Would come again.

Came here during the July heatwave. Ome of the beat ideas ive ever had. Paid £5 for 3 scoops with gummy bears and bubblegum sauce for topping. Spoilf for choice, there must have been 30 ice creams to choose from, all looked yummy and exotic....

Our first visit and I very nearly lost my husband to the ice cream factory. He had the biggest sundae on the situation menu and made light work of it.... the flavours of ice creams are plentiful and delicious. The options for creating your own...

We visited on a really hot afternoon and the parlour was really busy. However the service was quick, efficient and friendly. The sundaes themselves were lovely, a real treat. The only reason I haven’t given 5 stars was the place was filthy! The floor had...

Ice-cream was really lovely, but when we asked if we could have the scoop in a take away tub instead of a cone got told that we could but the scoop of ice cream would be charged as it the same price as a sundae...

Just popped in here for a quick coffee on my own I placed my order inside which was taken by a very friendly girl I told her I would sit out side and she said she would bring it out to me when she brought...

Gallone’s offers a vast range of delicious ice creams served in cones or as part of immense sundaes. The ice cream is reasonably priced and deliciously creamy. If you’re looking to sit down and enjoy an ice cream in Market Harborough this is a great...

This place is great to take the kids and have a relaxing coffee - service can sometime be a bit slow on the hot drinks but they are not costa coffee, but its a win win place with kids.

The choice of ice cream was amazing and that was where being impressed stopped. I had to wait 10-15 mins to be served as the extended family from hell were in front of me, indecisive, kids wanting to try several different flavours, grandparents and parents...

great family run ice cream parlour. super for kids parties and an afternoon meet up for teenagers very friendly one of our kids favorites

Really good service. The kids love the ice-cream here. So much choice of ice-creams and toppings. If you need to entertain kids for a party this is also a wonderful place.

Awesome selection of ice cream flavours; all that I've tried are really delicious, with generous servings. The staff are very friendly and smiley. This place can get busy as it's so popular, but I've always received fantastic service. My favourite is the Wimbledon Mess -...

My first visit to the Symington Building which houses a wine/ cocktail bar,a cafe,museum ,local council offices and the ice cream parlour.. The parlour is in the old "club room" but is decked out in a 1950's style cafe. There is a hidden room for...

We made a special trip over to gallones today and I was very pleased. I had a lovely waffle and 2 diffrent types of ice creams. As a group we mostly had waffles we also had milkshakes and hot chocolates, they were also really nice....

We found Gallones by chance, what a treat it was. The selection of ice cream was huge, they also do wicked waffles. I went for the 3 scoop sundae, wow, the tiramisu ice was amazing. Well worth a visit.

Popped in for a quick ice cream and coffee. Lovely staff, fantastic selection of flavours and brilliant friendly service. Will definitely be popping in again!

The selection and quality of the ice cream was second to none, but oh the staff, most unhelpful and extremely curt and made it quite clear that they did not want to be there. The tables were not cleared quickly enough, and when pointed out...

Somewhat tucked away this is an excellent ice cream parlour that is well worth scouting out! It is decorated in an American style which is appropriate for the venture

Took our granddaughter who had been before with her parents so this was the first time for us. What a lovely young lady who served us fantastic customer service granddaughter had the chocolate chip ice cream with everything we had a lovely americano coffee will...

He visitado en 4 ocasiones. En mi visita más reciente Fui con un grupo de 6 personas incluyendo 5 años, 9 años, 15 años y 17 años. Los niños estaban en el cielo, y eran tan emocionado. La selección de helados es muy hondo. Fui para el café y otros sabores seleccionados incluyen millones, vainilla, chocolate y fresas. Todos disfrutamos nuestra helado, fue genial. Hay una variedad de ingredientes que pueden añadirse y puedes ir a por una individual cucharada cono hasta pilas de helado de crema y coberturas o incluso gofres con helado. Yo le daría a este lugar una más alta clasificación, pero hay algunas desventajas. Por ejemplo, la lista de sabores detrás del mostrador guarda poca o ninguna importancia a lo que es en realidad. Así que, usted puede ver un sabor enumerados, sino porque los sabores cambio es a menudo no están disponibles. Esto significa que usted no puede hacer su selección hasta que están en la parte frontal de la cola - por lo tanto usted demora personas detrás. La mezcla seca para pasteles en el mostrador que sea difícil ver los sabores en los congeladores y así que cada cliente es preguntando " ¿No tienes por ejemplo caramelo como no puedo ver lo que dice"? Personal entonces parecen tener que mirar a través de los dibujos animados para ver si lo tienen. Esto a menudo provoca colas considerables. Esperamos 10 minutos y había 4 personas delante de nosotros. Unos pocos clientes parece a comprar, pero luego deje la cola. Sin embargo, el personal era bastante amable y el salón de helados ha bonita y agradable decoración. El otro inconveniente es que las mesas y las sillas puede ser un poco pegajosa y puede tener tiempo para las mesas.por lo tanto, no es perfecto, pero si tienes tiempo de sobra, paciencia y vistas a la mesa rara messy luego probarlo. También tienen los partidos de los niños.

Al haber disfrutado's ice cream Gallone durante más de 40 años, desde que era un niño, que era estupendo ver que un salón de helados en Market Harborough, ya que anteriormente sólo estaba disponible en vainilla de Waitrose.'s ice cream Gallone es de primera clase, con sabores suficientes (de hecho, algunos pueden decir muchas) para incluso los más exigentes de su paladar. Todavía es el mejor vainilla por una milla del país y recuerdos evoca de Carefree viajes de la infancia hasta el parque por una mano obtuvo 99.Este documento, en mi opinión, reside el problema. El helado es tan bueno y los sabores tan variado, que cuando el salón se convierte en ocupado, los clientes pueden tomar demasiado largo decidir que sabor realmente quieren que esto puede ralentizar el tiempo de venta o aumentar las colas. Incluso cuando hay varias que sirve para el personal, los clientes nunca eran puntuales y indeciso aún puede provocar retrasos a aquellos que saben lo que quieren.Rest Assured el helado (cono, bañera, cerezas o especial) vale la pena esperar, pero creo que lo que sirve y pagar podría ser un poco más rápido.

recuerdos de mi Infancia me trajo aquí ... No podría decir si es bueno o no, después de esperar 20 minutos he. El serviçe es absolutamente ridículo!! 2 chicas tratando de servir una multitud de personas con necesidades différent y errores. Debería haber una cola para la gente que quiera comer helados, etc. para la zona y una persona sólo haciendo conos y llevar helado bañeras ... Había otros lavado de la señora cucharas de té, sonriente en la cola! Poner las Bloody cucharas y ayudar ... salí del hotel así como otras 2 personas en un espacio de 15 minutos ...

He estado aquí varias veces como un lugar magnífico para pasar el rato mientras mi hijo tiene una lección de guitarra también han sido con toda la familia.Gran helado de degustación, especialmente el salados caramelo. Hay una gran variedad de helados, que son ambos deliciosos y buena relación calidad-precio.En el lado negativo, es a menudo confusa en el lugar. Se necesitan más personal y claros y limpiar las mesas. De lo contrario me hubiera dado 5 *

Excellent selection of home made ice creams. My particular favourite being salted caramel! The pancakes are rather nice too. Staff are very pleasant and helpful.

Visited this place on Thursday afternoon. Took ages to get served, with one poor girl having to serve all customers. Ice cream is good though.

great place for kids or for a catch up for coffee and a little treat with friends. staff very friendly and helpful. coffee and food not expensive and very nice. will be visiting again soon

Hemos estado allí unas cuantas veces y nunca he visto decepciona. Hay una gran selección de helados, sundaes y muchas otras bonitas deliciosas selecciones. Los precios son muy razonables y el servicio es muy bueno. Este lugar está escondido en la parte superior de Adán y Eva St, a 1 minuto de Starbucks. Si estás en MH y gusta el helado, es una visita obligada.

Went late on a sunday, great that they were open. Place was an absolute bomb site though. Ice tastes very manufactured, not what i was expecting froma place that only ice cream. shame.

Lo que una variedad de sabores y combinaciones!! Visitado por el cumpleaños de mi madre y el personal formado una nutella y banana pancake especialmente para ella. La salada color caramelo, doble chocolate, Coconut frambuesa volante ... sólo algunos de los sabores que probamos. Ya tengo ganas de volver otra vez. Estupendo añadido al mercado harborough!!

Visited here on Sunday with my other half, was such a lovely treat with a variety of ice creams, pancakes & waffles. Even do a dairy free dessert which is great for people like myself who can't eat dairy. Planning my next visit already!

Acabamos de regresar de Gallones donde tuvimos nuestros hijos 5 cumpleaños. En total había 12 4-5 años y así que estábamos un poco preocupados de que las cosas se pueden llegar a ser un poco fuera de control.

Found this ice cream parlour by chance in a wonderful building, staff plentiful and lovely, reasonably priced ice creams and various other refreshments. Enjoyed a coffee chocolate chip ice cream in a waffle cone sitting outside on their chairs, lovely sun trap

Fantastic lace to visit whilst in Market Harborough , it is a fun place to go no matter your age from toddlers to old aged pensioners . The selection of ice creams served is no problem for the staff who are one of the best in the area . Go in and enjoy the flavours

A nice roomy place on the edge of the symington building, ice cream there was heavenly and the coffee and tea was really nice

We visited Gallones on Sunday for the first time with my two young girls. We got there around 12.30 which was nice and quiet, by 1pm the place was packed! The selection of ice cream was great, my oldest daughter took great delight reading all the labels throughly before choosing. We all had Sundaes 3 scoops were £4.95 each and 2 scoops £3.95 (i personally think 2 scoops is plenty for anyone) I would recommend the salted caramel and cookies and cream best, delicious!!!

I have reviewed Gallones before after our first visit last year. Since then, I have become a regular customer, visiting regularly every week or two. The service is always great. There is a huge choice of different flavours of ice - cream, from regular vanilla, to coconut, cherry, nutella, cookies and cream.... You can choose how many scoops you want, and whether you want a cone or in a sundae glass, and there are waffles, pancakes etc if you want something a bit different. My husband and I regularly go mid-week when its quiet, but sometimes go on a weekend with our daughters. Its also a great place to take friends and family who are visiting. Weekends can be busy, especially if they have a childrens party going on. Its a lovely bright environment and a great place to go for a dessert, or treat. We often have dim sum in the market then head to Gallones afterwards. Can't recommend it enough!

Gallone's is a recent addition to Market Harborough's bustling café scene. The interior has great ice cream graphics and the seating is very '50s American Diner! The staff are very friendly and the ice cream is of course very tasty. A great place to go with kids of all ages!