Galaxy in Kingston upon Hull, City of

Terrible customer service rude people on the phone very poor service overall not worth the money won’t be using again

Ordered on Thursday night ordered 2 burgers pizza and chips pizza was great but went to open 1 burger to find about 20 cheese slices , when I rang to explain what had happened the man on the phone began to argue with me claiming to have put the burger in I was happy to provide a photo of what I had received, I was also told I would not receive the burger and no refund for the missing burger , very disappointed and won’t be using again

Used for years, and their other shop. Fresh hot food every time!! best garlic yoghurt around! Always accommodating to requests

I only got cheese and chips, but the chips were absolutely awful 😖 re-cooked over and over.... I managed about 5 chips and the rest went in the bin..... zero pride in what they sling together...... glad it only cost me £4 I will certainly not be a "returning customer"

Ordered 2 pizzas, large fries and free garlic bread, upgraded and paid for spicy tomato, on the way home, opened garlic bread, it didn’t have the spicy tomato and was like cardboard, the chips were soggy as we ate them, driving home and sadly the pizzas had no taste. We were told All day pizza had shut down, shame as it was far nicer.

Though we'd ordered when the place was closing for the night, they still delivered. Always consistent in there service and quality of food. Have been ordering from this place for years....not let us down yet!

good quality and very reliable service

I ordered a plain donner kebab and picked it up.....the next morning i had a very poorly stomach.....this place use to be the best :(

Ordered the mixed kebab box and it was excellent.

Pizza was great but the chips were shocking

Been ordering from Galaxy for years. It'll always be my go to takeaway. Lovely food as always. Thank you Galaxy.

ordered large cheese and chips and just got a bag of chips, tried lifting the chips out of the bag and the paper bag that housed the chips fell apart due to being damp.

Galaxy hot spicy chicken and fries is amazing, I always wish for it weekly 😁 good service with minimum time wastage.

First time ever the pizza was late but did get a update text informing us of this. Great hot delicious pizza as usual. Recommend 100%.

Garlic bread was burnt and inedible

chips was well over done and the fried chicken pieces was absolutely rank.

Good good all the time thank you

Amazing food loved every bit of it! Always superb when owner is on shift, my favourite pizza place by far!

Great food as always. Brilliant service quick delivery definitely recommend.

Great food and fast delivery, friendly delivery chap who turned up

The worst I've ever had , after many years of ordering from Galaxy - they have lost my custom. The pizza dough was severely undercooked in places., the pizze itself was supposed to be a Calzone - it was barely thicker than a flat pizza. 0/10. Oh dear.

Not happy the wrap was so greasy had to throw it out it was leaking on my hands was disgusting and i ordered a pita bread with chips i got a bun with chips with no butter on it and the bun smelled off the quality of the food seems to be terrible when the owner is not working there..

I am always impressed with Galaxy. The food is delicious and good value too.

Always great quality food and perfect service

We order from galaxy once a week & it’s always good quality pizza, always arrives early & still piping hot. Our go to pizza shop even though we live in Hedon.

Amazing food good quality will use again

Poor excuse for chips and pizza was inedible,threw it straight in the bin

Excellent food., speedy delivery 20/10

Always great food, fast delivery and nice and hot.

Always excellent., speedy delivery, food is piping hot and delicious.

Food was cold, ordered a chicken burger and there was no salad or sauce very poor effort and chips was extremely soggy. Will not be ordering again!

As usual very good good and service with a smile.

Decent takeaway, nothing to write home about but always consistently good. one of the best in East Hull.

My order was late I was not happy at all my order was warm I will not be ordering again

Absolutely delicious food amazing service always on time or early never late love the food definitely recommend.

I think this take aways time has been and truly gone, RIP Galaxy.

Food great., rapid delivery 10/10

Was good but was missing the sauce

Awesome burgers! Really juicy and tasty

Delivery was quick, delivery person was nice and friendly. The food was hot and We’ve been with galaxy since they opened and they’ve never let us down. Spot on service.

Brilliant, beat pizza iv had in ages 👌

Always had good food from here:) Nice staff too :)

Great pizza food hot when delivered pleasant polite delivery man

Chips & burger are very dry, order was delayed Wrap was ok

Pizza & chips where both cold disappointed as takeaways are not cheap.

Cannot fault as usual. Everything was fresh and delicious. Particularly recommend the thin crust pizzas from here, love that it's an option in comparison to the standard crust. I think it's great that the takeaway is now launching an independent app for ordering directly from them too especially during this haqrd time for hospitality.

My partner and I regularly order from this takeaway, (not only because it's conveniently close) but the staff are always so friendly, usually happy to accommodate adjustments to the special offer deals, the food is always fresh and tastes great. We've never had a wrong or unpleasant order.

Food was delicious however the packaging on all the fries fell apart when trying to lift the food out,so the chips were everywhere

Been using for 5 years now. Everything always cooked well and staff are friendly. Donner meat is never dry, it always seems fresh no matter which day you go. Not had a bad meal yet.

Best Kiev Calzone Eva! Thanks.

Always friendly and the food is always good fresh and I have never had any issues with my order

First time ordering,food was delicious.Will definitely order again.

Food was plentiful and hot. Pizza was cooked exactly how I requested and Donner meat was gorgeous, fresh salad and coleslaw was amazing. Chips were hot and fresh. Love it.

Food was cold when it got to me

Always great service. Always great food.

Great food and delivery was earlier than the time expected.

Should of listened to the reviews, soggy chips, and forgot my 2 cans of coke

Absolutely gorgeous food thank you pizza are perfect 👍

Great it was earlier delivery I did not go in any restaurant, needs a N/A option

Forgot my salad on my kebab, gutted but I’ll live

Average take away not bad food bit pricey but fills a hole

Great Pizzas Burgers. Quick delivery.

Great mixed kebab, followed instructions to keep salad and sauces separate. Thanks guys x

I wouldn’t know, we never received the order

Food was freezing arrived 45 minutes after the latest time ordered at 6:40 arrive 8:45 food was cold and looked abysmal inedible also my order was missing items , didn’t recieve my 1.5L coke , all in all £20 wasted food went to bin , very unhappy

Unfortunately the chicken wasn't cooked and smiled really bad I didn't eat it and put it in the bin.

Burnt margarita pizzas and dried up garlic bread , come on Galaxy you can do better

If you like dry chicken burger and soggy chips . This is the one that you looking for 🥲

I always receive excellent service from Galaxy. The food is great and the delivery drivers are friendly. I would definitely recommend.

Food was good but when I rang the shop to possibly alter the order I was told ‘sorry were busy’ and put the phone down. Not what you pay for in a service.

food was cold and it was late and we never received the drinks we ordered and was only given money back for 1 drink as I ordered 2 but paid for 1 of them when I look at my change compared to my order

Got the family share box. Pepperoni pizza had 3 slices of pepperoni on the whole pizza, chips was soggy, chilli sauce in the burger when I specifically asked for sauces in pots. No sauces apart from on the burger & no drinks included In the meal deal for £18.50 absolutely not worth it, also waited over an hour for delivery.

Cold food burnt pizza...won't be ordering again

Great service and food always would recommend

Great food., fast delivery... Excellent !

Ordered chicken kebab and a tub of sweet clilli sause it wasn't sweet chilli the chicken was covered in it which couldn't eat. And orded donna meat with a tub of garlic sause didn't cone in a tub donna meant was covered in myo not garlic yogurt disappointed

Good food, good service and always on time, what more do you want.

Not as good as some others from same area but more then enjoyable for the price differences

Got to the takeaway then had to wait 5 mins even tho my order was out waiting as they dealt with a delivery first , then when we got it home less then a minute it was cold and the kebab was all scabby and dripping with fat, sorry galaxy you have now lost a loyal customer its always the same when the boss is not in the service and food go down hill.

Decided to give Galaxy a try as the takeaway I used previously put the delivery fee up to an extortionate fee, and I’m glad I did because this is much nicer and better value for money with portion size. Had the family size donner, chips and salad, it was lovely :) thanks

Awesome food, fast response. Great delivery. Thankyou

3 portions of 6 hot wings and chips, hot wings were burnt and inedible, left 3 very hungry adults to get through a 12 hour night shift. For £4.70 couldn’t be bothered to complain. Normally really good.

Poor,dry,overcooked food the most awful takeaway I have ever had would not ever order from here again..... disgusting

Donner meat chips and pizza was cold even though it was on time I got galaxy recommended but very disappointed

Food was late but other than that everything was spot on 👌🏼

When food arrived, it was cold. The pizza was tasty though despite the temperature. Roadworks in the area closing roads may have been a contributory factor to the lateness.

When food came the chips where a cold and tasted like they had been heated up

Donner meat came with lots of salad/onion so kids won’t eat it. Asked for no salad. Very dry and cold garlic bread. Very disappointed

Food cold, garlic bread dry and hard not good this week

Great food once again delivered by a lovely man who was very polite, thank you

Pizza and Cheesy garlic bread burnt. Physically black. Very dry dough. Very disappointment.

My pizza was cold when it got here

The food was supposed to arrive between 7.30 and 7.50pm and it turned up at 8.40pm. (The girl who delivered the food, did at least apologise for it being late) Most of the food was over cold and the pizzas were over cooked. Such a shame really as we do use Galaxy quite a lot ☹️

Always early, always hot and delivery drivers always polite. Definitely recommend.

Always hot and fresh and 100x better than that dump vegas Green Bay that only give half portion

Salad was horrible very vingaray...no chips with order

Very enjoyable, came on time and was very hot

Fantastic tonight, well done and thank you

Bought for a party and it all went! Quality was outstanding and enjoyed by all!

Lovley food but arrived very late I had to call twice,