GAIL's Bakery Battersea Square in Wandsworth

A wide range of lovely food to choose from, very helpful and friendly staff, delicious hot and iced coffees, tables outside under shady trees, great spot to chill and people watch. Would come here every day if I was a local - sadly not.

Lovely food! We had the cheese sticks and couldn’t stop eating them they were morish! Definitely worth trying them! Coffee was good too!

Went there with a group of 20 from the Rotary Club of Battersea Park for afternoon tea. Food was ABSOLUTELY amazing, plenty of it and really good value, Staff couldn't have been more helpful, nothing was too much trouble.

I have visited this restaurant on a few occasions. the food is nice. I am particularly concerned though about their policy of making their staff keep the doors open even in minus temperatures. One of the most important contributions that businesses as well as individuals can make towards combating climate change is to have effective insulation. The staff agreed with me, but said there was nothing they could do. This is frankly wrong and needs to be called out.

I am a regular of this Gail’s bakery but I went this morning to get my breakfast and the manager was on her tablet and her service was terrible. Service really needs to improve.

Rude staff and food was barely acceptable. The manager needs to take a customer service training course. All in all it was very expensive for very poor service. We won't come back again and I don't think they will care anyway.

Terrible experience at Gail’s battersea , at 9am on a Thursday morning - not only did they say I couldn’t heat up my cold ham and cheese croissant due to a lame excuse of “covid 19” in January 2023 LOL but the girl actually walked to my table to tell me “my cappuccino was ready “ whilst it sat there in the counter behind her … like if you are going to walk to the table why wouldn’t you just deliver the coffee (if was in a take away cup ) what a joke 😂

I was recommended by a friend to visit for a Cream tea. The tea was lovely and refreshing, enough for 2 cups in the pot but I was very disappointed with the scones, overcooked, and the amount of cream and jam supplied for the scones was abysmal, 1 teaspoon full of cream and 1 teaspoonful of jam to divide between four halves of scone! Gail’s, you need to come down to Devon to see how it should be done !! £18 per person for 2 dry scones and pot of tea, I’m still trying to get over it. In Devon we would get this for £8 and it would be twice as tasty as what I have just been served by you. Rest assured me you won’t be serving me again.

Wow! So much choice- all freshly made - the quality was superb. Staff very friendly. Would definitely recommend !!!!!!

We always stop at Gail’s whenever staying in Battersea; the location is very nice and coffee and breakfasts are decent. However, I have no idea why the table service outside has stopped. I don’t choose an outside table to have to go in after I’ve got a table and collect my order. On one occasion, there were 3 parts of the order that were ready separately; instead of bringing them to the table, the waitress came and shouted to us that it was ready. This happened 3 times and it doesn’t seem to make sense as a customer; it takes almost the same effort to come out and call that the order’s ready than it does to bring the order. Everywhere else in Battersea Square has table service, as Gail’s used to. Unless it’s reinstated, we’ll just end up going elsewhere!

I recently moved to Battersea and my first stop was this bakery. For 2 croissants (take away) and one big loaf of bread I paid £12.5. I found it a bit pricey. It is really hard to see price tags, I haven't noticed them.

Service is hit and miss and the portion sizes can depend on who is cutting up the cake. It means it can be expensive for what you get. Big fan of Gails but Battersea needs a bit of work

I come to grab a coffee many times in the morning but dine in the service seems slow with long waiting times. I love Gails but this one needs a little more attention .

I’m a local and came into get out of the rain and have a pot of tea. Wonderful, hospitable friendly staff. Tea was great as well

I've always been a fan of Gail's Bakery but not sure if I will go back after my last experience. I ordered an oat milk latte and a Swiss chard and gruyere hand pie to have in, which came to £8.65!?!? I couldn't really read the prices of the pastries/pies as they are printed quite small but I didn't expect they could be more than £2/3. When I questioned the staff on the prices I was given a very frosty response and the price card waved in my face. My coffee came to around £3 because of the oat milk - fair enough. But, the hand pie was £5.20 because I had dined in. I should point out that this pie is really not very big and charging an extra £1.40 as a dine in fee seems pretty steep. To add to the whole experience, there was a woman in the cafe, who was clearly not very well, shouting and swearing to herself. None of the staff thought to ask if she was okay and proceeded to ignore her! Would not recommend.

I visited here with my sister and family and we stopped to buy coffee from the friendly staff and they were fantastic. I come from Bridgwater Somerset and I would definitely recommend Gail's Bakery to anyone. Thank you again and will visit again when I am up visiting my sister and her family.

Best place to get my morning coffee fix, the staff is very friendly and the coffee is really good. They open quite early which is a great thing for me. Best option around battersea.

It's all right, not my first choice for coffee in the square - Very expensive when you think about it.

This is one of the worst Gail's I have been to in London. Terrible service with long waiting times. Whilst sat inside I had such a long wait I opted to head for the counter for a takeaway tea. Waited another 10+ minutes and walked...

Went here almost every day over a ten day period. First two takeaway coffees were quite good. We then ket going there, dining in, as it was very convenient. For some reason they don’t want to serve coffee hot, regardless of the fact we asked...

Popped in as I was in the area for a work meeting - haven’t been to a Gail’s before but liked the look of some of the pastries. Was served by a young man called Michael who was very knowledgeable and helped me decide what...

I look forward to stopping for a hot chocolate at Gail’s when I walk my dog. Unfortunately 9 times out of 10 they never have it or it’s not ready. It’s 9.25 Saturday morning. They open at 7 and was just told had to wait...

We called for coffee and a cake and really enjoyed our visit although I can appreciate some of the issues other reviewers are raising. The weather was fine the day of our visit which allowed us to sit outside on the pavement which was great....

A great place for a snack and an excellent coffee. Very easy-going with fresh breads and baked foods every day. A great meeting place on the leafy Battersea High Street Square. Enjoy indoors or out on the terrace,

Went to Gail's for coffee (very average, Luke warm, paper cups) and sat at one of large tables - with another couple at other end. Then waitress came and placed chairs at upturned places at table! Asked if she was chasing us out, she said...

The silliest thing about this cafe is the lay out of the seating area; there’s one massive table that takes up a third of the cafe, with only four chairs at each end and a massive wasted space in the middle. There are three stools...

Just drop in for breakfast, it was 2 Italian guys(I'm Italian to)....very rude and unfriendly A video mash was sour and brown, I didn't ask to change Scramble egg fine but no salt They won't see me anymore... Bye

Cheerful greeting from server was welcome on a warm, sunny Sunday. I was almost alone at lunchtime for eating in - I think the reason was the heat in the Bakery, windows open didn’t make a difference without fans to move the air! Sitting alone...

I loved that bakery! We had breakfast with amazing almond croissants and delicious muffins! It also serves good coffees. If you find a table outside you are gonna love it!

I can see a number of very negative reviews but my experience was good. Yes the staff seem busy, but I didn't suffer any serious bad service - maybe because I didn't order much of the food - my daughter did. In fact our post...

I don’t really want to write a review like this but but sadly the staff in Gail’s make you feel like you are doing them a favour and you are a inconvenience. Love the food but the staff have such a arrogant attitude which such...

As a regular customer I was horrified at how rude your manager, Joanne, was when I went to buy bread to take-away. She extremely rudely and aggressively told me dogs are not allowed in the store. I have been buying take away bread with my...

Over priced with horrendous customer service. The manager Joanne is extremely rude an ineffective. Avoid! 'Flour to the People' nearby is a much superior choice.

Stuff is always rude and grumpy. They treat customers disrespectfully and unprofessionally. Avoid this place and go to any nearby cafe.

1 star for daylight robbery, plus lack of response when I contacted them about it on twitter - though the staff were lovely.

We stayed in a flat in Battersea Square across from Gail's in June, and had breakfast at Gail's three mornings. It was so lovely to sit outside, drink coffee, and eat their wonderful food. We were so smitten that when we got home from vacation,...

Appalling staff I was served by a very grumpy man. Then a lady brought our drinks over more or less threw them on the table when I asked for sugar she grabbed the bowl from the neighbouring table and slammed it on the table. My...

I come to Gail’s every weekend while my daughter goes to the dance academy. I enjoy the coffee and the pastries but the staff’s behaviour is appalling, the person at the cash register in particular. He’s rude, unfriendly, and unhelpful. I’ve seen him interact with...

This Gail’s is the emblem of great service, the poeple are nice and very efficient, this place needs to be recognised in the area. Prices a bit on the expensive side but fine for a great! 👍👍👍

Other Gails chains offer great food and coffee across London so when I moved to near the Square a year ago I was thrilled to see one there. I was soon very disappointed. As a new local, I wanted to try to make it a...

I go to Gail’s in the sq every weekend. I spend a lot of money there seeing as it’s a bakery (40£+ each time). without fail there is one moody member of staff each time I go. She looks totally uninterested in your custom, always...

Shout out to David who was so great! Helped me choose bits for my family and presented them really nicely in a box. Delicious Easter egg cookie :)

Bought a couple of chocolate chip cookies while waiting around for my daughter who had a dance exam at the Dance Academy around the corner. They were quite big and OK but not much short of a fiver for two cookies. That's eye-wateringly expensive in...

Not content with Gordon Ramsay’s London House, cosy Italian cafe Melanzana, Queenswood and a Lebanese place, Battersea Square is now also graced with quite a sizeable branch of Gail’s Artisan Bakery. Plenty of tempting pastries and buns to consume inside, at the seating on the...

Firstly, don't try to visit first thing in the morning during the school run period. The place is utterly chaotic and full of chatting mums. This wouldn't be an issue if the management had an efficient system for serving customers. Instead, those who sit in...

I know this is a busy branch and frequented by a huge crowd of parents and kids on the school pick up, but it just looks really grubby. Stains on the walls, filthy tiles. Considering the area and the fact that it markets itself as...

This is an ongoing issue but I have finally given up on it. Service is incredibly slow, a coffee will take you 5-10 mins wait to takeaway. I've emailed their head office before, no reply, clearly they don't care. And now despite claiming to be...

The quality is very good with the baked goods and the. Offer. Even the hot chocolate is a step above. Nice to sit outside and they are dog friendly. Not cheap but. It is expensive considering the quality. It feels worth it. Plenty of inside...

Visited here for brunch with family. My son's scrambled eggs were cooked well, but served on a thick slice of hardly toasted, soggy bread. My scrambled eggs were a pathetically small portion which barely touched the sides and were not worth the money. The worst...

A very beautiful little bakery with attached coffee shop. Delicious array of sweet and savory products and a gourmet selection of breads. A real treat for foodies. Nice outdoor area for sitting in the pleasant Battersea Square area. Pleasant.

Start are welcoming, the pastries are always fresh great selection of bread, the coffee is fantastic. My daily goto place for my morning cheese and ham croissant and small loaf of sourdough bred emmmm

We love independent coffee shops and came across this place when we were staying in London at the crown plaza, battersea. Great selection of pastries and great, smooth coffee It's a great place to chill out and watch the world go by

This bakery has been in Battersea Square for 6 months or so. I wasn't aware it was a chain, in fact it seemed more like an independent. The yellow tables and chairs outside are very inviting and I like the rusty signage and design inside...

I'm not one to normally write reviews being in the hospitality industry myself but breakfast at Gail's this morning was quite shocking!! Coffees came out lukewarm to start, asked the barista to remake them - no problem there, they were quickly made again and were...

One off visit to the area: Found this place by chance and chose it over other local eateries', sadly. Pros Flourless brownie delicious Kids loved their cookies (one in , one takeaway) Cons Pricier than other places Mocha- the worst I've ever had. Not hot...

We just moved in the area and found a gem. We were warmly welcomed by smiling and friendly staffs. Food was amazing, very smooth and nice coffee and excellent service. See you soon 🥐☕️

Having an office within 20 yards I have tried this branch about 6 times. I suppose you could put inefficient service into the "quirky" category but not every time. Coffee spilt on me was unfortunate. The take-away food is, frankly, expensive and not that tasty,...

I absolutely love Gail's and I am a frequent visitor. I am only writing this review because the one I had the chance of visiting recently at Battersea was an absolute disaster. It is mindblowing that the manager of this place actually prides herself in...

Had a wonderful Sunday breakfast here. Had the brioche French toast with maple bacon with sides of smashed avocado and scrambled egg. Pleasant ambience with a heady aroma of baking. Very interesting watching the baking underway in the background. The sides of avocado and scrambled...

As I did not use the sit down option, I am unable to comment on the service however the take out food was tasty, fresh and good value. Our server on the pleasant and polite. I would return to Gail's when in the area

Some of the goods are very good but not all of them. Some of the staff are absolutely lovely and efficient and some are quite appalling. Some progress needs to be made..

I visited with a friend whilst staying in Chelsea.. we had really good creamy porridge even though it was so thick we could only eat half.. definitely could happily try every pastry in there

Don't get me wrong, wonderful people and all, however, 2nd time here (Sunday), both times it seems like the staff have no clue what they are doing. Wrong beverage ordered, puts a plate on the table, comes back, takes it away as she realised there...

Gail's is way too expensive, food is ok but their quality still doesn't make it up for the price. Once it took me a while to get the attention of a member of the staff, three girls right in front of me but just chatting...

Very amazing bakery at Battersea Square. A awesome selection of pastries and meals (a fantastic bacon and eggs!). Quick service and very kind approach from the staff! Recomnended!

Loads of people sitting around looking grumpy waiting for their morning coffee...maybe they need another coffee machine or something, but it shouldn't take 10mins to make a coffee

Shocking that service for a coffee is so slow - always kept waiting much too long for just a coffee. Shame since excellent cafe in most respects.

We were at Battersea Square on business around lunchtime and the boss offered to but us lunch, to which we eagerly accepted. As it was lunch on the go, we opted for one of Gail's freshly prepared rolls and I have to say, they were...

I stopped by at Gail's while visiting friends in the area. It was a lovely day so we decided to sit at one of the tables outside. It was relatively late in the day, about 4pm so wasn't expecting them to have many pastries left....

I am a regular weekend user for breakfast and other treats, today kept waiting over 35 minutes for eggs and bacon on muffins, had to complain, was offered a refund which really annoyed me as I expect people to deal with problems and not take...

Perfect place to wait while daughter was at RAD! Amazing food! So far tried the yogurt and compote and a croissant! Coffee was fab. Service great!

Absolutely adore the Salt Caramel Pecan Banana Cake! Good quiche selection as well - tried the goat cheese and zucchini and Lorraine. Bit of a queue first hour of the morning with breakfast/ lunch takeaways but otherwise calm.

Lovely coffee, cakes and sandwiches but very poor service. Had to wait ages for everything which came in bits and pieces. Some stuff didn't arrive at all, even the milk for the coffee! we had to ask for a refund. The waitress was very rude...

Fantastic bread, great range and awesome cakes. All freshly baked same day and loads of choice... just get in early to avoid them selling out. Rosemary focaccia v good, rye bread, white, sourdough... lots to choose from. Breakfast and service also v good.

Staff need to be more attentive Never seem to understand your request first time Tables need cleaning outside Its good quality food Bread always overcooked!

It's a Gail's - nice coffee, good for breakfast and all the usual stuff. Brilliant that it's got chairs and tables outside

Beautiful selection of wonderful breads, croissants, scones, etc. to eat in or take away. Comprehensive selection of coffees. We sat outside rather than in and leisurely watched the world go by. Real craftsmen bread and thoroughly enjoyable.

Super eats brunch brekkie cakes CARBOHYDRATES. Love it. They are great. Super to have them and LOVE their bread. Why isn't bread slimming???

My wife was dying to try the large variety on offer, lunch one day and we sampled 4 savoury and 2 sweet dishes, could of eaten every day of the week and not had the same twice. Everything we ate was tasty and very individual,...