GAIL's Bakery Abbeville Road in Lambeth - Phone Number, Reservations, Reviews

I Have been coming here for 4 years and supporting this place, the staff 99.9% of the time are amazing, the manager today on the other hand Rob Alexandra was out of order and rude. My 2 kids aged 8 and 10 walked there to buy there treat for the day, as a Parent you do worry about your kids walking around London, they got what they wanted but didn’t know that Galis doesn’t take cash , yep UK legal tender is not accepted at Gail’s. So they walked home to let me know , I then went to the store to get my kids the items with my card , as I went to pay I spoke to Rob about this as I was unaware that a UK business didn’t accept British pounds. He told me I need to learn how to read , yes there is on a very small sign that no one would see when they walk in at the bottom of the door, but nothing in side of the store what so ever stating this, This was definitely not the way to Speak to someone who was spending there money in your store. Rob went on to mock us after we left completely forgetting I was in the store while called me and my son stupid people, this is meant to be management , he is around a lot of young people who work there , I wouldn’t trust him with my kids working there that’s for sure. Management are leaders and Rob is far from a leader . I don’t think I can return back to this Gail’s as this is not what I call a good environment.

Was ignored while staff gave preferential treatment to regular clientele. Staff were very rude, coffee was eventually served - stone cold. Made to feel very unwelcome.

Couldn’t be bothered to listen to the order and then forgetting to bring it across. Coffee took a long time to come and then cold. Soup ordered and bread thrown into a paper bag even though I was eating in. No plates or even butter for the bread. The assistant manager, apologised in a heartless manner. No manager as the post is vacant. I walked out never to return to an arrogant overpriced dump. This is not the first time this has happened in terms of service.

You have increased your prices nearly 20% which I thinks it’s rip off and crime to increase prices in such I big increase! All nation going through tuff times and I understand companies going through the same feeling to survive, but to put your prices up by 20% it’s absolutely disgusting! Wish you good luck, but you lost one customer today just being greedy

Gracias al personal de Abbeville Road, que continúa brindando un servicio de primera clase durante el cierre.