Based on 108 opinions finded in 1 websites
Based on 108 opinions finded in 1 websites
Opinions
Wanted to try these for ages and they didn’t disappoint. Beautiful fresh fluffy pancakes - we sat outside waiting but when someone left we got a seat inside. Was lovely.
J G . 2024-06-03
MORE AT TripAdvisor
My daughter was taken in by the Instagram pictures. And the pancakes did look good when they arrived. However, after my first bite I knew I wouldn't be eating them. I had fruit and cream. The pancakes tasted like pure egg. The raspberries were off and sour. They were truly disgusting. My daughter had the meringue ones, they were better. I told the waitress I couldn't eat them and they were not good. After finally beckoning her to bring the bill, I explained I wouldn't be paying full price as I didn't eat mine and they were awful. She called another waitress over who argued that I finished my pancakes so wasn't entitled to a discount!! I explained that I certainly had not finished them as they were so terrible! Anyway, long story short, I insisted that they can call the police if they like, but there is no way I'm paying full price, end of. So I sat and waited for the police to arrive, because apparently their policy is "if you take one bite, you must pay in full"! Obviously this is laughable, so I made it clear that the consumer rights act trumps their made up ridiculous policy! So then 2 PCSO's arrived. They said we'd better wait for the police (sooo ridiculous but it's the principle that made me dig my heels in at this point. I was offering to pay 50%!). After our stand off the manager (who was mouthing off about me very loudly for all to hear but never once came over) gave in and deducted 50% off my pancakes because she just wanted me out of her restaurant before the police arrived. The customer service is beyond awful, but as customers we should know our rights. I should mention I've never ever sent food back before, anywhere!! I would avoid this place, but if you do go, don't fall for the "one bite" policy. Oh, and the strawberry latte is just a glass of milk with bits of strawberry in it. She's lucky I paid anything at all to be honest...
Lorraine Y . 2024-05-26
MORE AT TripAdvisor
The Good: Very tasty cloud pancakes with a good selection of toppings. Great location. The Bad: The atmosphere - very little care, effort, or thought have gone into creating a pleasant atmosphere. Presentation - there is no option, even when eating in, but to receive your food in a disposable box. If I am eating in a cafe, I would like to enjoy my food and that includes presentation and pleasure of eating. the pancakes had simply been dumped into a large cardboard tub. Not a pleasant eating experience. And also not eco-friendly. In summary, clearly designed for high turnover of tourists etc rather than as a pleasant cafe to go and enjoy your food. It's a shame.
JandB143 . 2024-04-27
MORE AT TripAdvisor
Je voulais à tout prix goûter les Fluffy pancakes et j'ai donc recherché les meilleures adresses de Londres. C'est le Fuwa Fuwa café qui apparaissait en premier. J'ai choisi la version au spéculos. J'ai trouvé ça bon mais je m'attendais à mieux (opinion subjective. Tous les goûts sont dans la nature). Personnellement, je préfère les pancakes normaux... En tout les cas, ceux-là étaient légers et la sauce de spéculos très bonne. La portion abondante. Le prix : 8,50£. Le lait matcha en accompagnement était également très bon. Le personnel est aimable. La déco du café très minimaliste. Bref! Contente d'avoir essayé mais je ne retenterai pas l'expérience.
salsifi69 . 2024-01-07
MORE AT TripAdvisor
I actually put this place on a thing to do for my vacation to London for Christmas. I will highly recommend this place anybody who’s looking for a special dessert
Debbi B . 2023-12-16
MORE AT TripAdvisor
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Fuimos por el menú 'buffet' con rondas ilimitadas. Ordena 5 platos por ronda en una tableta y la comida llega caliente y cocinada a pedido. Las porciones son pequeñas, pero eso es genial porque puedes
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