Based on 4 opinions finded in 1 websites

Based on 4 opinions finded in 1 websites
Nº 173 in 184 in Melton
Nº 28 of 29 Other cuisines in Melton
Opinions
A very disappointing visit to somewhere we had earmarked for a long time. We arrived on a Sunday afternoon to find a very jaded group staff gathered in a clump behind the till yet no-one seemed eager to come forward to serve us, the girl whose attention I managed to get seemed almost surprised that I needed something from her and questions about ingredients (I am gluten and nut free) were met with bewilderment. A very simple order was turned to complete confusion (double ice creams which were obvious from the fact we asked for 2 flavours turned into singles, only one cup of tea eventually turned up outside even though we ordered two and milk was missing though this was mentioned twice). Seemed like a case of too many cooks...lots of personnel but all very eager for someone else to leap to action rather than themselves and no customer service skills to speak of. I know it was towards the end of the weekend and they were probably tired of being on their feet by 3pm but, really, not a good effort and the worst cafe we have been to since we came to the area. This is the first bad review I have ever given but it needed saying! The venue as a whole could be really great in the right hands but is not being made the most of at all, as per the rest of the Engine Yard where most of the units lay empty, one was annoying shut by 3pm, an hour earlier than advertised, leaving just two shops open and the whole experience was completely lack-lustre, gimmicky and overpriced!
Helen W . 2023-09-12
MORE AT TripAdvisor
Very over priced went for coffee and cake with family cost over £30 for 4 of us..Lemington drizzle cake was dry with too much sugar coated on top and the cake left a awful taste in your mouth....Bistof rocky road very sickly..definitely will not be revisting any time soon.
Charlotte H . 2023-08-14
MORE AT TripAdvisor
Great location, good parking, nice interior surroundings, coffee nice, breakfast rolls a big let down. Bread was dry and seems out of date, bacon and sausage tastless. The engine yard itself seems to be getting a little sparce with various outlets empty. Will be back for coffee at some point but don't think we will have food again. We ate here before Christmas and again the food was a let down. If your passing worth taking a rest and having coffee ot tea bit that's about it.
James B . 2023-04-11
MORE AT TripAdvisor
What a great location. Very friendly service. Easy to park. The food was only very average. My wifes Greek salad was mostly feta. My sausages were cooked until they gave up the ghost.
Martyn B . 2023-03-28
MORE AT TripAdvisor
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34 Opinions
I felt it was quite an awkward place. You have to book in advance for afternoon tea when in reality it was dry, cheap bread with probably aldi ham in the middle and dry cakes. Upon arrival the owner was leaning over the counter playing on her phone. No customer service. Once the food was placed in front of us I noticed that a hair was in one of the scones. She then replaced it with a small shop bought one. The other scone was very hard and dry. The cups were dirty and we had no spoons. The milk was a little off as if it had been sat on the table all day. Overall not a great experience. I think the whole afternoon tea was chucked together onto a cake stand, put on top of sticky tables, costing a couple of quid but charging people so much more. The whole experience was very awkward and it didn't feel very welcoming in there at all which is sad because it's not the service you would expect from a small local coffee shop. Costa provides a better experience!
392 Opinions
Spoke to a very nice guy by the name of Zeke, fantastic service from the moment of being greeted at the door to leaving with my coffees, he's a credit to your company and not only that, speedy service, well mannered and polite, cheers zeke, top man !
145 Opinions
Googled a dog friendly pub for lunch as we were in the area. The website stated 12pm opening on Wednesday (the day we were there), but the pub was closed. The sign on the door said they opened at 12pm too. Everything was locked and someone from the business over the road said they opened at 4pm. Please update your opening times when they change.
1096 Opinions
Love the vegan menu here Staff are so helpful & friendly I'm a regular
70 Opinions
Called in for a quick drink with friends and a bite to eat. The staff here are always friendly and a table normally easy to get. The outside seating is great when the weather is right, on the day of our visit it was wet so sat inside. Pre Covid there was always a reasonable beer or two to choose from, often from Langton or Grainstore. These days it is a bit hit and miss miss often just the lamentable Doom Bar. Luckily there was a nice Grainstore on. Food selection offers something for everyone, we had a a range of dishes, all came together and were well presented, hot and tasty. This is always a steady place to go, not badly priced and always consistent. Sunday lunches are lovely as well…