Fry-Inn in Cheshire West and Chester

Used to be one of the best takeaways in Chester. What happened? These are the mushed up prawns I got in my meal and the chips 🤢. The meal smelt off before I'd even unwrapped it

Delicious food friendly manager always a laugh while you wait for food

Ordered a take out tonight on line but still had to wait 40 minutes for it when I went to pick it up!! Food was only luke warm when we got it home & half the portion it used to be before it changed hands recently. Been regular customers here for a long time but I think it's now time to change our Friday night take out treat

1st ever visit on my daughters recommendation. Food was wonderful,certainly visit again.

Fish and chips were good Nice and hot value for money

Chips were terrible, sausages were cold, worst meal I've ever wasted money on. Ugh

Lovely food & great delivery, thank you.

Best thing to happen to our chippy in years

Normally brilliant here but we were disappointed tonight. The chop suey roll was spicy which you don’t expect and I wouldn’t have ordered it if I’d known. A portion of chips were forgotten and when we called we were told we’d have to get a refund from Just Eat or go to the shop. Completely appreciate the order is delivered by Just Eat but it meant a incomplete meal and extra cost. Hoping it’s a one off as the Fry inn is our regular.

Not the best tonight. Gravy lovely, but chips hard and pie quite horrible 😕

fried rice was burnt, chips was awful. aragont delivery driver

Delivery time kept changing. We have used the fry inn for years and it’s such a shame to see such a fab chippy go so downhill since it changed hands. We ordered 2 small fish and chips with an extra curry and with delivery it was £23. What we received was lukewarm. This fish was not great and the chips were undercooked. The curry had a layer of grease on the top and wasn’t nice at all. That was fry inns last chance for us and such a shame to turn our back on somewhere that’s been a go to for us

Great chippy. Staff really friendly & food is always good quality. Good value for money too.

Fish, chips and peas nowhere near usual high standard. Chips were scraps, fish greasy and peas very watery. As for the delivery it was truly awful. Driver demanding so much information you would think he was handing over the Crown Jewels! Awful experience where normally I have nothing but praise.

I go in at the weekend when the place was busy but not too busy. Must have said three times that I wanted a doner with all the salad, chips on the side (cos they go soggy imo) Get home and this is what I got. No pita or salad & chips dumped on top. New Fry Inn is rubbish Prices up, service down. Never had one bad takeaway with the old owners. First and last time for me.

Good food but missing 2 items . Called and told the manager would call back but nothing yet

Prices up, portions down. If you order a small chips, check they haven't mistaken your request for a micro-portion. They'll charge the same, either way. A real pity as the family owners who previously ran the Fry-Inn gave great service and a product that was worth the cost.

Prices been put up since been taken over and food was awful sausage wasn’t cooked chips not cooked properly

Portions are tiny and kebab was mediocre!! Should have learnt my lesson the first time I visited and got ripped of then!! Never again 🫣🫣🫣🫣🫣

Half the order missing but what we got was nice

Deliverer refused to give meal without number, (1st time). As a stroke victim paralysed down one side I had to go back to my computer to retrieve the number while my meal was going cold. The meal I tried was not nice. Never again!

I would have given 5 stars, but after ordering two sausages, I only got one! But food was nice as always

Crackers stale and crispy beef smelt like vinegar

Late delivery. Food was terrible

Chips were missing from my order, phoned the restaurant and spoke to a lovely chap who got them brought straight out. Honest mistake put correct, difficult to find food places that rectify mistakes. Appreciated!

I watched the driver drive 15 mins away from the chip shop in the opposite direction, then 15 mins back and on to my address 5 mins away from chip shop. No wonder the food was cold and the chips were hard!!! Need to do better. We never had this problem under the previous owners!!!

hi I'm just messaging in regards to my food order last night , I ordered chicken curry and I was given beef curry which is not what I ordered as I'm unable to eat red meat

What's happened?? Items missing from my order once delivered and the salt and pepper chicken is now Aldi popcorn chicken covered in salt not the usual gorgeous chicken that it used to be. Gone downhill massively. After using here for years I'm now not entertaining it... disgusted. Still waiting for a phone call from you to explain my missing items !!!

we use the fry inn every Friday, chippy tee as you do, very disappointed this time food was stone cold when it arrived

Recently something's changed, prices have gone up and portion sizes have gone down... when a chip shop starts rationing potato it screams go buy somewhere else.

This chippy has been are chip shop for Mandy years. We love a Won ton soup but wow my husband took one taste and it was bad. I thought I would try mine yep correct it was awaful. Super dark not what is normally served and more salty than the ocean. Major improvement needed.

Fast, hot and very tasty. I would recommend.

Food ordered chicken and black bean, fried rice, chips and spring rolls. Establishment wasn't busy. "Chicken" had an interesting texture, sauce was pitiful and veg in sauce was poor quality, spring rolls undercooked and not nice when eventually cooked properly at home, chips weren't good. Apparently under new management, staff were pleasant, although not a great start, I'll go elsewhere next time, sorry guys but eating out isn't cheap now and is a luxury so it needs to be right.

Such a shame that the quality has dropped massively. The food we had tonight was not good at all. The chips were greasy, undercooked and luke warm. The salt and pepper noodle box was burnt and the curry sauce had a layer of grease on the top. The food is ridiculously overpriced and not the fry inns normally quality. For the price, we will go elsewhere, which is a shame as we have been customers for years. We will go elsewhere going forward

Not sure if there is new management but the prices have increased significantly and the quality reduced. Disappointed… won’t be ordering again l.

When we saw that the fry inn was changing hands I was concerned as it’s one of our favourites. The food we have just had was quite frankly the best standard we have had in all our years of ordering. The fish & chips were lovely and the salt & pepper chicken was full of flavour and light and cooked really well. The hot curry has a real kick. I will say, the prices have very much increased. Our usual order has gone up by £5. The portions were generous though. Really impressed. Although expensive

Order from here all the time but tonight chips or the sausage wasn’t cooked never seen a sausage so white

Food awful for price, i asked for garlic mayo, got normal mayo, unfortunately gone downhill

Now renamed and Excellent food and efficient service 👌🏾 Some customers less so... Uncouth and Selfish and can't park for toffee.. Mainly because they are LAZY. Parking on double yellows, on the footpath and on the junction/corner... they should think on 🤔

wasn't very nice Had no flavor I Gave half to the do ..... First bad meal from them normally , okay and nice

Mixed kebab poor quality cold kebab and just kebab was expecting chicken also had few chips wouldn’t recommend

food never turned up, phoned to complain was told "once it's left the shop they have no control over the delivery". Now having to go through just eat to try and get refund.

food was nice tbf but they forgot to put the hot sauce on my kebab which meant it was dry and and pretty tasteless, how you do that is beyond me I only ordered two things, do i trust them to get my next order right ?

The Salt and Pepper dish was nice, the chow mein was tasteless and watery but had plenty of meat

Lovely food. Generous portions and piping hot.

always order from fry inn but asked for noodle box to be veg and bean sprouts free but came with onions and bean sprouts. rest of order spot on

you forgot my large sausage that is paid for. My dog is so sad 😔

pretty bad quality chicken.. £8.50 for a kebab with what you're serving is crazy, you expect chicken breast pieces not that processed chicken block cut off a spit.....first and last order, i'd up your game guys

Absolutely fantastic service and gorgeous food as always wouldn’t order from anywhere else

Asked for my food to be less oily and they did not disappoint. The food was super delicious. The service is very friendly and efficient as usual. Thank you all

Great food and great service use again

I didn't receive my order, issues with delivery address, driver called us at 7.20pm and we gave him the correct address he said "oh yeh I can see that" but we never received our order and he was 5 mons away! Called the takeaway that we ordered from and they explained that they have no control over the drivers - great so I lose £21.99?

You delivered the wrong order!!!

First time we ordered we got some really amazing food. Ordered twice more and it was just inedible - far too salty. Great portions, that being said.

food is always very good from this restaurant

Excellent service & food really nice. Would definitely order again.

The chips were cold and fish was the smallest I’ve seen very disappointed

Best crispy beef going prawn crackers bit oily soup very tasty and lots if chicken

Was good but gone down hill a little bit but food still nice the staff are really nice

Good service and quick delivery, cheers

Meal ok had to wait 25 minutes for fish & chips. Seems more interested in delivroo man in front of me waited 15 minutes for a bag of chips that's not good 😐

The Best in town!! Amazing staff and service..The Kebabs are yum!!

We ordered salt and pepper chicken and crispy chilli beef with rice and wow, they were both AMAZING. Huge portions and full of flavour. This was our first time ordering but definitely won't be last, absolute class! 👌

I was missing a fish which is key with a fish and chip order. Phoned to say the fish was missing and last on phone was rude and said oh well next time your in say just say you had a issue, likes that’s ever going to happen. To add insult the chips, garlic mushrooms where stone cold. Not happy with this order at all!!

Delivery guy was lovely so nice!

Great service and great food as usual no one can beat you

Prawn toast was over done and couldn't taste the prawn, chowmein noodles tasted burnt and beef was a bit suspect in the flavour. Very disappointing 😞

Ordered the share box salt and pepper box the chips aren’t salt and pepper barely any onions and peppers either. Never again

First class food and service as usual

chicken breast was pink inside didn't eat it the gravy and scallop was good

Great food and service as usual

So sorry but it appears I have left an unhappy review. In the whole everything fantastic just one item missing. I do not require a refund but couldn’t seem to make a note on my order as shop requested.

Left out items and told us to remind them next time we ordered for the free things, but when I kept explaining we were only in Chester for one night and we’re not coming back so won’t be ordering, they didn’t offer to refund just said “leave a note for next time”.

the meal was cold and all the chips were bits I will not be ordering from there again

Food was absolutely vile and greasy , has to have been the worst Chinese I’ve ever had. Safe to say it went straight into the bin. What a waste of money!

Sauce was missing from share box not happy about it cause it gives all the flavour. Too salty aslo

Can you go live on tiktok so we can see Alex,edmond

I'm disabled and confined to a wheelchair. Massive Thanks to all the lovely staff. I rang up and explained that I was disabled. The staff took my order and brought it out to me. Such lovely and caring business. You are a credit to the Community. Thanks Again. Food was beautiful by the way.

Barm was dry and old chips were old recooked and like rubber.Not good at all it was thrown away a waste of money again.

Best fish I’ve had in a long time

best chippy in chester hands down

Top food quick delivery as well

Great service and food as usual will use again

Continued outstanding fish and chips from Alex the best fryer and the team. Absolutely brilliant! I'm there every Tuesday and Friday .....delicious

Always good good and hot and great prices and not long to wait

First class food and service as usual

Really tasty, piping hot food. Fast and friendly delivery. Just lovely.

Quick delivery. Good value. Didn’t acknowledge my request on the order (plenty of salt & vinegar) but was ok. Curry sauce was super sweet

honestly the best beef curry I've ever had with a decent amount of chips for a small portion

Didn’t listen to instructions rung the bell and woke my babies up

Cold. Ordered salt and pepper chips but got plain chips.crispy chilli chicken not up to usual high standard, lacking fresh veg and flavour!

won't be ordering again barely cooked burger asked for well done

really good portions compared to some other places food tastes good and arrived hot

It was so quick and the food was 10/10

Chips were dry and cold. Drinks were warm

The food wasn’t very hot the chips were cold and tasted like they had been warmed up

fry inn always excellent food and service highly recommended

Great food and great service as usual

Absolutely vile looking for an email to send pictures too

Great food and great service will use again