Frizza Caffe Gelato in Kingston upon Hull, City of

Never written a review whilst still in the cafè before but felt I had to do this immediately today. Most amazing gateaux and cheesecake I've ever tasted. The atmosphere was so relaxed and the staff couldn't have been more helpful. We will definitely be back.

Had dinner and the girls are so lovely and kind, food was amazing too with halal options available

Had a lovely lunch and cake with my sister and mum, as it was her 80th birthday. The food was delicious and wonderful service

The first time in this restaurant and the staff was excellent couldn't do enough for us ,thank you ,also since been in for food have had food delivered and it came pipeing hot.

Perfect place for going out with family and friends.

Lovely helpful friendly staff who were willing to go above and beyond. The three girls on tonight were great. Gabbie, Lexie and Liv could not have done anything more to make our visit any better. We popped in for some food on the way home from work. The food was delicious and reasonably priced! Big thumbs up

I was asked to pop to cafe Gelato for an evening meal! What an amazing place it is, the food was amazing! The sandwich was delicious, the ice cream out of this world! The staff couldn’t do more to help, two young girls I think called Lexie and Olivia met our every need and were so helpful and Gabby the manager was so Professional and approachable when I asked about the menu. I would definitely recommend this little gem of a cafe.

The Ferror Rocher cheesecake is so worth the calories ❤️

Love the place. Excellent gelato selection

Love the place. Excellent gelato selection

the service here is great, everyone who works here is super friendly and attentive! many good dessert options to choose from :)

Staff are so nice and friendly.

Marvellous choice of ice creams will be back

Large selection of hot food, great choice of ice cream to choose from, friendly staff

I bought the lemon tart but took it home. It was out of this world. The meringue was so big and soft. So tasty.

Really great ice-cream experiences. Flavours are out of this world. Good service, a little inconsistent sadly, but the ladies there are very busy. The atmosphere is effected because of the loss of the service star. Will monitor this review as will visit again, and could have been an isolated incident

I have come to caffe gelatos on multiple occasions. Great toasties and delicious desserts that are fabulously presented. Friendly staff. A great place for lunch or a snack. Reasonably priced too. Offers student discount

Popped in for an ice cream and was pleasantly surprised! I had a peanut butter salted caramel scoop in a cone for £2.75 which was delicious! They had so many flavours to choose from, will now be my go to spot for ice cream!

Nice place to have coffee with friends, few parking spaces around

Service was good just I have asking for few time ketchup waitress didn't like it ,

Great gelato and loads of flavours. Certainly one of the better gelato shops in the area.

Great service with friendly staff

Ordered a make your own waffle from Uber eats and paid extra £1.20 for Nutella and theres barely any Nutella and the actual waffle is awful. Such a waste of money!

They always serve the plates of food with loads of dry fries. No dip or anything to put on it. The sheer amount of fries is not necessary, I would rather the meal be cheaper. However, for vegans this is not the place to go. There is only one meal on the entire menu that you can eat. Its an ice cream cafe but they have put no thought or effort at all into making any meal available to vegans. Its a missed opportunity. I have made better smoothies than the one I had, it tasted artificial and I have drank better lattes too. However it was an enjoyable experience and it was an enjoyable meal. The vegan burger was splendid. The cheese and meat was like a heart attack on a plate, exactly what you want from a burger.

Ordered eggs Benedict on deliveroo and wasn’t sure what to expect. It came in 36mins says deliveroo! Eggs still perfect! Sat on a foil insert to keep warm, pot of sauce which I warmed AND box of salad! Could not be more impressed with this as a delivery! Just as good as when dining in.

Love this place. Every time we plan to go somewhere else we always end up deciding to come here instead they have good food, good prices, good portions and they are open late which is great for a long catch up with friends after work. Only thing I would say it is a bit too loud with the music and the blenders it becomes hard to hear sometimes. But overall great place. They also provide 20% Student discount for all the students out there 👌🏼

Good place to go out for a Hot meal followed by a great choice of ice cream. This place is well and truly recommended

Luxury burger….. Nothing luxury about it!!!!

Went to get a takeaway burger, lass behind the counter wiped snot all over her hand then used that hand to crush oreos in an ice cream with a wall paper scraper which she left in the product whilst serving coffee. Saw her cross contaminate 3 other products her mobile phone in her other hand . No gloves no hand gels . Kitchen staff no cooking whites jeans and a tea shirt , use side door to chain smoke . My burger was covered in a cheap processed slice cheese ,cheap heron fries and covered in a sauce running out of it . Will never return disgusting . Filmed it incase I get ill . Terrible would not recommend place hit the skids ran by young people who clearly don't care , quality has gone . Shame

Absolutely amazing well worth the money was huge compared to picture couldn't eat it all definitely go again 😀

Always fantastic, fresh food at really reasonable prices. Welcoming, happy staff too. Love this place!

Fantastic food, reasonably priced. The ice cream selection is fabulous 👌 Also give the alternative breakfast a try, pork no longer agrees with me so the chicken sausage and turkey bacon was a winning replacement.

Bannas on cookie dough were mushy, food turned up freezing cold, 2 items of food didnt even turn up, customer service not great, acted like they couldnt be bothered, i will NOT be going back, refund was DISCOUNTED so we didnt get our actual money back

A lovely café with friendly staff and a broad range of items on the menu! It's great to see a café open this late too!

The food stands as a true testimony to what the menu is. Excellent quality, more than enough in a serving and very pleasant staff. Another winner is the fact that students get 20% off. Keep up the good work!

Food very nice but the cakes have no taste and are expensive

Dirty which amazes me as there were more than enough staff. Staff were just hanging around doing quizes on Greys Anatomy instead of cleaning. It's basic hygiene. Clean the tables, sweep up. We got cakes while there but they tasted stale. Great selection of food but needs tlc.

Great can be loud every other time I go in

Great gelato. Highly recommended

The food is always great (huge portions of chips) and arrives promptly. Not the comfiest seating but usually pleasantly busy with a diverse menu good for parties where people all have very different wants.

Quite busy, popular with students, so slightly slow service. Lots of cake choices though all wildly overladen with sugar! Ice cream too. Opens late when other cafes are closed.

We walked in to cafe and I thought I'm going to be sick . The floor was full of rubbish, food and spill drinks. Tables was dirty with full of dirty dishes. No one bothered to try clean this up . I asked if is possible to put 2 Tables together. The answer was yes do it instead of let us help you. Absolutely disgusting !!! we all lost our appetite and we just left .

Absolutely gorgeous meal here today, was really fresh and tasty. Nice big brew as well, which is always welcome. Will definitely return, good prices, nice friendly staff too x

Nice place, fairly busy, and the staff were friendly. What we had to eat and drink was very nice. Not sure if it was waitress service or not as I just went to the counter and ordered, but I could see there was the odd loafer at other tables waiting to catch a passing waitresses attention. Unfortunately, the table we sat at (due to a nearby table not being cleared) was very wobbly. However, due to my expert knowledge outside of review writing and vast array of skills I sorted out the offending adjustable foot and we were saved from possible hot latte scalds or chocolate stains on my lovely white and blue striped polo shirt, in which I cut quite the dash! In short, it is a nice place apart from a couple of very minor details, although parking nearby may be a problem at busier times of the day or week.

Not a great experience today. Purchased a large coffee it came less than half full and had to take back, main food turned up and it was basically slopped on the plate with zero presentation. When they bring the food they basically just dumped it on the table and didn’t ask who was eating what! Felt very amateur compared to the other store down Princess Avenue. Shame as I had high expectations but it really wasn’t good, sorry guys

Absolutely terrible this is supposed to be pistachio ice cream but it’s absolutely unpredictable there’s more ice in the ice cream then the substance itself there ever so milky the flavours don’t even taste like what they are supposed to we also bought a milkshake which was almost runny as water everytime we’ve gone in the staff are ever so rude and look like they have guns put to the head so disappointed will not be returning

A good place to have an icecream, with a good assortment of flavours

The young girl behind the counter was unbelievably rude, had absolutely no time to listen to my full request! Her people skills and communication with customers is atrocious! I have no idea how she still has a job in that field, as I was not the only victim of this ill-mannered girl.

Great place nice food great deserts staff are really helpful and polite, never feel rushed even if they are busy

Fabulous! Great ice cream & desserts. The other food looked great too, but have never tried it, the ice cream wins everytime! Staff are friendly and helpful too. A great experience and a firm favourite with the grandkids.

My one star is for the brownies.... zero taste and they are served rock hard. I've ordered the br^ownies on two separate occasions as I put the first one down to bad luck. But unfortunately for me the second time I ordered a brownie ( different flav to the first) this had zero taste too! And they brought out the drinks 15mins after the food had been served aswell which is a no no. I must say that the seating inside is shabby and scruffy looking too, and the toilet is tiny!

Food good and staff lovely and friendly.

Please book, as this place is always busy whatever time I have visited. There is so much choice, but the Nutella pancakes are delicious.

Super selection of high quality ice cream flavours at reasonable prices to eat in or take out

If you want to sit down for aswell, then you may want to book as has limited seating, but the food, cake and ice cream is all amazing!!!!

My daughter and I visited the Prince’s Avenue Caffe Gelato for a supposedly half-term treat. The caffe itself was well presented and looked clean but we couldn’t get a table as it was so busy- this is to be expected being half-term. We decided to opt for a take away dessert instead. My daughter ordered the m and m’s waffle and I ordered the strawberries and cream crepe. My crepe was less than average, very soggy as it was swimming in a cheap chocolate sauce, very thinly sliced strawberries, a soggy wafer and house whipped cream which was nothing more than whipped cream from a can- at these prices you would expect freshly whipped or clotted cream at least. My daughter did enjoy her waffle and said the strawberry ice-cream was tasty but I feel it was very pricey- I will not return.

Great food, not just ice cream (which is amazing!) Granddaughters favourite place to visit with granny :)

Great service as always friendly staff

Helpful staff, and really great ice creams!

If you are looking for a sweet treat, Caffe Gelato has you covered. Gelato cafe's are popping up all over Hull and the quality is quite high. With Caffe Gelato you have the usual varied choice of ice cream, with flavours from Vanilla to Bubblegum (my son's favourite), waffles, cookies, soft and hot drinks, HUGE slices of cake and the highlight for me, amazing cheesecake. You can also have a savoury option too, with some very good looking offering. The place could do with a little bit of a refurbish however, as it is looking a little tired but this shouldn't put you off going. With reasonable prices and enough choices for every sweet tooth, Caffe Gelato is well worth a visit.

Przemiła, uśmiechnięta obsługa i pyszne jedzenie :)

Reasonable for the price, the savoury food was alright but nothing spectacular. The price is reasonable to compensate this though. The desserts are definitely the best thing about this place, if I were to visit again I'd probably share a single sundae with my partner rather than get my own as they are whoppers. Lost a star as the place looked in need of a deep clean.

Continues to do what it does very well.

Friendly and helpful staff who make you feel as though they value your custom. Well worth a visit.

Had the mozzerlla panini which was huge and very tasty. My son had strawberry ice-cream on a cone and I had 1 scoop of vanilla in a tub. Whole experience was great and my son enjoyed 'boo'ing the girls behind the counter 😁

Great place to chill and relax 😌 lovely staff there to x

We visited here for some treats and very much enjoyed it. I got a scoop of the some and cinnamon ice cream. Lovely flavour. Our friend had a scoop of theSticky toffee ice cream which she says was really nice and had loads of big pieces of cake in it! My wife got the cookie dough with a scoop of the biscoff ice cream. It was a big portion of cookie dough and was really nice. The prices are comparable to similar desert places we've been to in other towns. The service was very good and the student 20% discount made everything even better!

Great coffee, massive choice of icecream. Very friendly staff.

I'm very happy with this place they have good breakfast, and many options for enjoying the food.

Lovely place wasn't impressed with the 20 min wait for 2 drinks though. It was slightly busy but still thought that was a long wait for a coffee and a juice.

Really nice the cookie dough is amazing and under rated for its price 1000000% recommended

We came as a family and we’re honestly shocked by our experience at the Cafe Gelato restaurant on Newland Ave. The floors, the tables, the seats, everything was so dirty and scruffy. It was generally falling apart, the seats were ripped, there was tables left with previous customers food on for the duration of our visit. The tables also had chewing gum hanging off the bottom is was disgusting, completely put us off our food. Then when we got our food it was cold, it didn’t taste fresh and seemed reheated, didn’t see staff making it out front as usual. We just wanted to finish and leave ! It used to be such a lovely place to get a desert and it’s honestly gone down hill… Wouldn't visit again until severe changes are made!

Always lovely Here food is delicious xx

As great as always, everything is divided safely for covid with perspex screens where necessary but a full and varied menu that pleased the whole group that was there, and despite the main attraction being the ice cream (which is amazing), their savoury options are also really tasty.

Knickerbocker glory....that all you need to order!!!!! Fantastic!! We prefer the one on Newland Ave. Better menu. Great staff and service.

Best Frizza Gelato by far the staff are friendly helpful and very beautiful.this is the original Gelatos and serves amazing out of this world flavours.

lovely friendly place, the ice cream is beautiful 😍

My husband had tuna mayonnaise panini which came with tortilla chips salad and coleslaw. My son and I had the Ferrero rochet waffle. It was very good. The cakes inside the shop look amazing, plenty different flavours to choose from and plenty of ice cream flavours too

Consistently high standards, food is always good. Would recommend, come here quite often and not been disappointed. Also prices are reasonable.

Lovely place to have special ice creams, friendly staff, good prices, delicious

Yumm icecream nice staff and nice atmosphere

We have been hear a few times now and it's always great, I would definitely recommend it 🍨

Stunning food at great prices, large choice of desserts and ice cream

Absolutely disgusting, been with my family this evening and no one approach me for check if i want table or takeaway, that is the second time and i never ever go there anymore, definitely my rate is zero for the customer service, very bad place for family

Not very good staff okay but food cold

Excellent food. Fast and friendly staff

Strawberries And Cream A scoop of creamy Vanilla and Strawberry gelato, strawberry sauce, fresh strawberries, flake and wafer

First visit today, coffee wasn't great and contained bits of coffee grain. Cookie dough was ok but could taste every grain of sugar, however beautiful ice cream. Polite service but no toilet roll in the bathroom.

Amazing staff, clean environ and delicious meals ..

Cake was extra large portion so we shared it and the large mocha was the best I have tasted. Serves other food at reasonable prices which we didn't know about but when we saw them brought out there was good size portions. Will definitely go back and try the food and the extensive range of ice cream they have. Was a lot cheaper than most of the places in that area only wish we had found it first before eating.

The whole family loves having tea and a cheeky dessert at Cafe Gelato!

Friendly service : lovely fruit sundae concoction!!

Nice ice cream....feta sandwich was lovely. Nothing to fault.

I have had food and Ice-cream from here many times in the past and never been disappointed. My children love the ice creams here. The staff are friendly especially the lovely young lady (Megan) who has dealt with us a few times recently. She really makes my children’s experience here as special as possible (as most children’s places are closed an ice cream is a real treat at the mo). She is a credit to this lovely cafe!

Great gluten free selection, great staff. Lovely atmosphere

Food is delicious and they delivered on time. I asked for a tiny candle for a birthday and they added it for free 😭 10/10

First off the service speed was inadequate (our plates weren't even cleared!!). The burgers had some sort of stinky unidentifiable substance on them but overall were sufficient. Then along came the crepe. It was a "nutella" crepe covered in stale nuts, a few pieces of banana but NO NUTELLA. The crepe itself was inedible. The only reason we came to this establishment was for the dessert and it was an utter let down. Don't put yourself through this. Thank god it was eat out to help out or we would have asked for a refund.

I have really sensitive taste buds, and I feel people don't take that into consideration. It's incredible how much sugar they give out, like my Queen Katie Hopkins wouldn't be happy. I felt uncomfortable and unwanted when they seated me near the back like some sort of animal. I only got a hello, no good morning. I wanted my dog, Sophie, to have some ice cream yet men stared and judged at me when she licked it from my lips.

Wow, amazing, great treats, friendly atmosphere.

Excellent place to enjoy the IceCream and loads of choices of ice creams. Definitely recommended.