Based on 4.314 opinions finded in 7 websites
Based on 4.314 opinions finded in 7 websites
Nº 1706 in 2408 in Camden
Nº 291 of 387 Other cuisines in Camden
Opinions
Wonderful food and a very nice service. There was also set menu incl. Starter main and desserts at a very reasonable price. There were many items to choose from. I particularly liked scallops delicately seared, turkey slices handcarved and my husband had delicious lamb fillet with a very good sauce. Was a bit noisy but it's Christmas. There is parking nearby.
Dana Wysocki . 2024-12-21
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Uche was very helpful and polite, but i had the burger which wasn’t up to my standards. Recommend the prawn linguine and apple tart.
Charlotte derazza . 2024-12-19
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I've been a regular at this place and decided to book a table for my birthday on Saturday, December 14th. Although we were seated in a conservatory-style area rather than the main dining room, which was fine, the experience didn't meet my expectations. The waiter, recognizing me, offered birthday wishes and his services for the day, which was a nice touch. I ordered a bottle of Pinot Noir, but it was served at a surprisingly cold temperature, straight from the fridge. Ideally, red wine should be served between 14 and 18 degrees Celsius. Despite this, I chose not to make a fuss and simply continued with my meal. Communication was almost impossible due to the excessively loud music. The establishment features a bar area, and unfortunately, the bar's music spilled over into the dining section, which is not suitable for restaurant diners. I requested that the waitress ask the manager to lower the volume, but the response was a firm "no." When I asked to speak with the manager myself, he dismissed my request. A second manager approached, and I explained my background as a director of six restaurants and a hotel in London. I tried to convey the importance of appropriate dining music, but his response was dismissive. He stated that I was entitled to my opinion, but they wouldn't adjust the music. I was genuinely shocked by this attitude and have decided not to return to this venue.
Berat Gultekin . 2024-12-17
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Absolutely amazing time here. The food was delicious! We loved Camila's recommendations and she was a lovely host to us! Will definitely visit again :) <3
ghazal singh . 2024-12-16
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Brilliant food and service. Particularly enjoyed the battered halloumi and chips.
Dougie “dougster701” Haggerty . 2024-12-16
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I visited with friends for Sunday lunch and had checked the vegan options on the menu ahead of time to make sure there would be something that I could eat. However on looking through the menu when we were at our table, I noticed that the one vegan roast option (butternut squash and celeriac wellington) was listed as vegan on the Christmas menu but vegetarian on the Sunday menu. On clarification with the kitchen, our server confirmed that it was vegetarian, and not vegan, and didn't seem concerned at all that it was incorrectly listed on the Christmas menu (which is especially a concern for any allergy sufferers). I ordered the banana blossom stew instead, but the portion was so small (barely starter sized, yet listed and priced as a main) that I was left starving. I would have appreciated even some bread or something on the side to bulk out the meal, if not more of the stew. And not even the chips are vegan here, somehow, despite being vegetarian. My friends (both meat eaters) had roast dinners and were very satisfied with their meals, and I would say the selection of sodas was nice. The staff also seemed very friendly and happy to advise. I just would not recommend anyone who is vegan to visit here, no matter what it may say on the menu. *EDIT*: as to the reply from the Freemasons' Arms regarding having two different items on the overall menu with the same name but one being vegan, the other vegetarian, I'm baffled as to why a) the Sunday menu version cannot also be vegan, and b) why they have the same name as that can lead to so much confusion both for the customer and surely also a risk of confusion for the kitchen. I have no issues with the information given to me, but when I'm handed both menus as options to order from as a customer and I have to personally ask for clarification because even the waitress is confused as to why they're listed differently, this seems like a truly bizarre choice of management in putting together the menus. I would also like to note that our waitress simply said that the roast was overall vegetarian and not vegan, and mentioned nothing about the Christmas menu version being vegan. She seemed to believe that both options were vegetarian, which is what she was told by the kitchen. If this was a case of not being able to order from the Christmas menu, why were we given it?
Alyx (Lexi14) . 2024-12-16
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Service was incredibly slow. Arrived on time at 12.30 and weren't served our mains until 13.50, which isn't ideal with two very young children. We asked for a high chair when booking online and again on arrival. 5 minutes later, still stood holding our boy with no high chair, so had to go back and ask again. Once the main courses were cleared, we waited 20-25 minutes before having to go and request dessert menus. Aside from the turkey the food itself was pretty average; the sprouts were rock solid, only one small pig in blanket, stuffing was overcooked on the outside and undercooked/gooey on the inside. No pigs in blankets for the kids. We generally visit the Freemasons every Xmas with the family, but this will be the last one unfortunately.
S W . 2024-12-16
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Great experience and welcoming hospitality by the team and camila-
Navin Pundu . 2024-12-16
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Our server Alicia was really wonderful
Angel Lloyd . 2024-12-15
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I went there on Saturday and the place seemed nice and cleaned. I was served by Ignas and the food, as well as being good, has arrived quite quickly. I’d definitely recommend it!
Alice Testa . 2024-12-15
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We came here for Christmas dinner so ordered off the festive menu(3 courses). Our server Susie was so lovely, often checking up on us and giving us menu recommendations. Service speed started fairly quickly, but then wait times got progressively longer towards the end of the night. The four of us all got the turkey roast for our main, we found it a bit strange that a lot of the food items were in separate little bowls, our veg was put in a sharing plate between two. At least for our group, we just would’ve preferred to have everything plated together. We also realised we were missing the stuffing and pigs in blankets, but they were quick to rectify that (although a couple of them were edging on burnt) and our roast potatoes were missing that crispy finish to them… Atmosphere was nice and cosy though, very festive!
Tracy Fu . 2024-12-14
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The food and atmosphere were fantastic and Camila’s dedication to making us feel welcome was fantastic. It’s rare to find someone so passionate and skilled in hospitality. Thank you the team for making our Christmas party so special – we’ll definitely be back soon!
Camila M . 2024-12-14
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We had our work Christmas meal at the Freemasons and it was absolutely delicious. The food was amazing, the value was incredible, and the staff were delightful. A big thank you to Susie who looked after us so well, and couldn’t be more accommodating.
Sophie Greaves . 2024-12-14
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Our server Mimi at the Freemasons was superb in every sense. She was attentive, smiley and went above and beyond to make our booking so enjoyable. The festive menu is delicious and great value for money. Just remember to maybe skip breakfast as the lunch was wholesome and filling.
Amanda D . 2024-12-13
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Our server Mimi was attentive and an amazing. Food was good and well presented
Shane McDonald . 2024-12-11
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Great service from our waiter Gopi Lovely festive menu
Hussein Lalani . 2024-12-11
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Great space, good food. Good service
Camilo Mori . 2024-12-10
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We had a fantastic Sunday roast, the meat was very tender and in the portions were generous. Service was excellent, would recommend if you’re in Hampstead!
Federico Di Marzio . 2024-12-09
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Such a lovely roast as always. Our servers Susie and Elsa were so attentive and helpful
elie wood . 2024-12-08
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Ola and Mimi were lovely give them a raise
Grace Lowe . 2024-12-08
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Lovely saturday night dinner with my parents here, Mimi and Elisa were lovely
Benjamin Webster . 2024-12-07
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Our meal took 1 and a half hours to arrive and we were not alone! Quality of the food was mediocre . Felt very sorry for staff - there were obviously not enough of them and had poor back up
Sheila Oliver . 2024-12-07
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Ate here on a trip to UK to visit on of our sons. Lovely evening, great service, my linguini, prawn and chorizo was delicious, our sons lamb was good, husbands pie not so great. All in all a success.
louise w . 2024-12-07
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My all time favourite pub and restaurant. Great setting and interiors. Staff were so considerate and accommodating especially with my toddler and brought his small portion first. Believe it or not this could have been the difference between a great meal and a meltdown. Excellent Sunday roast as always but can get very busy so book in advance !!
prajnart . 2024-12-03
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The food took a long time to arrive but we were offered a vegetable dish on the house to keep us going, The food was good, and the waitress helpful. No complaint on either matters. When I booked the table I was notified it was for a maximum of two hours. However, I was pissed off when a senior staff members told us someone was waiting for our table after one and a half hours, This was poor management and sheer greed. You heard the axiom - when a customer experience is good, he tells one person. When it’s bad - he tells ten.
Mark B . 2024-12-01
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Kian serves great pints and good vibes
M D . 2024-12-01
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I came here with high hopes. The atmosphere was nice, though a bit too noisy and too stuffy. The service was alright, however we waited a full hour between ordering and receiving the roasts. The sad aspect was the actual roast. The potatoes were rock hard, partly boiled but clearly not roasted. The pork belly was bland, the Yorkshire pudding burnt and the pork crackling tasted very rancid (?!). Yes, the parsnips were delicious, but that’s not why I trekked there to pay £20 for. Such a shame..
Anastasia K . 2024-12-01
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Kian at The Freemasons provided outstanding service during our visit. Friendly, professional, and attentive, he made us feel truly welcome. His great recommendations and warm demeanor made the experience unforgettable. A real credit to the team!
Charlie Ruskin . 2024-12-01
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Location: 5/5 - Food: 1/5 - Service: 0/5 - Price: just no/5. I genuinely believe the only thing keeping this place afloat is the nice location and gorgeous building. Such a sad Sunday Roasts, surrounded by unprofessional service. Between the 1st and last dish to arrive at the table, almost 15min had passed (5 people). 2 dishes were wrong. What shocked me the most was seeing our server as he cleared the extra cutlery on the table, that he put it back in the same drawer it came from. That's some cross-contamination right there. A refresher on how not to poison people would be appreciated.
Gerry Brown . 2024-11-29
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Received 2 bottles with the festive menu. Uche was great and looked after us well. Thank you. 👍
Shalita Jaye . 2024-11-29
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James and Susie were an absolute star service team. Food was stupendous. All around beautiful meal in a beautiful setting.
Richard Bartlett . 2024-11-29
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Thanks Susie and Javier - service, food (fish and chips) and atmosphere were perfect.
Ota Bobko . 2024-11-26
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James our server was fantastic. Very helpful with suggestions and efficient with service.
Willis Keeble . 2024-11-24
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Brilliant roast dinner and desert. Only issue was the wait after ordering - 50mins seemed like a long time.
Aaron Giblin . 2024-11-24
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Susie was fantastic today, great service and great food
Sol Arnold . 2024-11-24
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Food spaces are empty, kitchen is closed but we had to sit by the door for drinks. Cold whenever someone opened it. That's not very hospitable. Disappointing pub, I'm sorry to say. Left after 1 drink.
Maram Aidaros . 2024-11-21
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Although we arrived late, and the stuff was tired, they were very welcoming and properly and kindly looked after us until the we left. The food was excellent and the atmospere was very relaxing. Both me and my son had a great time.
Vassilis Stavridis . 2024-11-21
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Food nice. Staff delightful! - namely Uche &Gopi
Linda Anderson . 2024-11-21
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Me and my partner were found a table despite it being busy and we were treated wonderfully by Ola and Johe. The cocktails and wine were delicious and the food made by Bugra was sensational, if you’re in the area and looking for quality service, food, drinks and a gorgeous atmosphere then you can’t look further than The Freemason Arms.
Ryan O’Sullivan . 2024-11-20
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We all had roasts! The pub was very busy and had a buzzing atmosphere. Our server Camilla was nice and friendly with us. We’ll definitely be back.
marc hall . 2024-11-19
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Fantastic service on Sunday! The roast and the cocktails was good! Good luck Camila on your new job your energy is contagious
DHRUMIL PANCHAMIYA . 2024-11-19
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I visited this place on the off chance after hearing some great things from some friends, and I must say I was not disappointed at all! I had, I must say the best espresso martini made by Camila I believe her name was. She was very friendly, very attentive and made my drink to perfection! Thank you Camilla, for your kindness and hospitality. I shall be returning very soon ❤️
EdwardO95 . 2024-11-19
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Thank you for your hospitality Camila! Great pub to have lunch
Ashik Alam . 2024-11-19
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Lovely waitress Susie, smiley, efficient, helpful! Thank you Susie
Sue Hollands . 2024-11-17
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Very nice place, lovely food. Well priced. Servers were very nice and service was very quick. Susie was fantastic
Eleri Williams . 2024-11-16
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Suzie was helpful, food was great, service was slow.
Divya Chhipani . 2024-11-16
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Susie was great. Really attentive and all in all good vibes.
Joachim S . 2024-11-16
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We had a lovely lunch and were served by a really sweet and helpful waitress Susie. Naz the cook made the best meal we’ve had there (we’re regulars) with super hot plates and deliciously crisp fish and chips. Thank you.
Debbie Cass . 2024-11-15
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Hampstead Heath, it’s the perfect location for a refreshing stop after a walk or simply for a cozy evening with friends. The pub combines a classic, rustic design with modern touches, offering a spacious interior and a lovely beer garden that’s a real treat in warmer months. The food at the Freemasons Arms is top-notch, with a menu that showcases traditional pub classics alongside more contemporary dishes. From fish and chips to their delicious Sunday roast, the quality is consistently high, with generous portions that don’t disappoint. Their selection of drinks is also impressive, featuring a variety of well-chosen ales, beers, wines, and seasonal cocktails to cater to all tastes. Service here is friendly and but a bit slow, with staff who are more than happy to recommend dishes or pair drinks with your meal. The warm and relaxed ambiance, combined with the excellent food and drink, makes the Freemasons Arms a standout in Hampstead. Whether you’re looking for a quiet lunch or a lively evening, this pub offers a wonderful experience.
E H . 2024-11-14
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Anna - our server - was excellent.
Robert Naylor . 2024-11-13
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Anna and Uche were wonderful hosts and the food was fabulous! Thanks all!
Deborah Waldock . 2024-11-13
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A great pub with excellent food (the lamb was amazing) and friendly service... Special thanks to Lia and Susie for looking after us.
Neal Criscuolo . 2024-11-12
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Evite a menos que tenga 2 horas libres para esperar entre cursos. El personal era grosero y lleno de mierda. Esperó 60 minutos entre el arranque y el arranque. Los budines finalmente llegaron más tarde sin cubiertos. Preguntó al camarero WTAF y se puso labial le dijo que se fuera y se lo empujara... Para ser justos con el gerente nos hizo un pequeño descuento porque no éramos la única mesa quejándonos, el pobre tipo estaba apagando incendios por todas partes Evite a menos que tenga mucha hambre.
Frank Jones . 2024-11-10
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Lovely spot for lunch by the park! The atmosphere was charming, and Anna, our server, was fantastic—attentive and friendly. Highly recommend for a relaxing meal!
say koc . 2024-11-10
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Solid roast. Susie was great. Thanks
L . 2024-11-10
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Amazing roast, Anna was a great waitress with exceptional service. Lovely experience!!
Emily S . 2024-11-10
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A lovely meal, excellent service by our waitresses Amy & Elisa. We will definitely be back.
Nicole Jackson . 2024-11-10
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Susie was amazing. So was our food⭐️⭐️⭐️
Wing See Tam . 2024-11-10
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Unusual experience- waitress listed to us charmlessly, almost with an element of pride that most of the options on menu had “run out” (at 7pm dinner). My friends drink tasted toxic and of petrol. The linguine was kind of hard - definitely too al dente. Strange post pandemic/bank holiday/apocalyptic/ mayhem but expensive and pasta in a neighbours garden probably would have been served with more smiles and probably tastier. I've just unfortunately returned here forgetting my last review, above which was terrible, three years ago! Well, in November 2024 I have now just had the worst pizza I've ever had the misfortune to encounter and actually ingest ultimately, out of hunger, in my life. It had NO TOMATO SAUCE to start with, which was horrible- and there was no warning of this horrible omission. I sent the first one back (which is not something I normally do) as it tasted like something from the freezer at Iceland sold in a box of 6. It tasted actually of pure nothing. Like eating pizza base. They had promised basil, but it had no basil. "Basil!" I started to wonder if I had Covid it was so very very bland. Maybe it's early onset dementia? If the food is making you ask yourself these sort of questions you have to wonder. The replacement pizza was the horror that had no tomato and was basically just a cloying mass of cheese melted on bread with a. few posh mushrooms thrown on top (just hope they weren't poisoned after my grumbling). I started to wonder if I was actually turning into Gordon Ramsay, or just hitting my middle-age hard, but I also found the fact we need to order digitally so depressing. And when they do come over to talk to you, they look at you like some terrible alien that has landed unannounced in their restaurant. The manager seemed preoccupied told me rather rudely I thought, that 'other people like the cheese pizza' and wasn't much interested in my disgust. Maybe they just 'suck it up' I suggested. Not everyone is happy to kick up a stink. First world problems and all. Still, I had been looking forward to that treat with my toddler.
Alexandra Mason . 2024-11-09
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The atmosphere was cozy, the drinks were top-notch, and the food was absolutely delicious. But the real highlight of the night was our server, James. From the moment we sat down, he made us feel welcome and taken care of!!
Eleni Dionysiou . 2024-11-09
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Great food and atmosphere. The Beef Pie was smashing. Anna and Noah and the rest of the team were great. Lovely caramel sauce on the Sticky Toffee Pudding. We had two drinks each, a main meal and shared a dessert.
Tamsin Krinsky . 2024-11-09
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Come back to Hampstead to walk around in the woods with my sister who is visiting from abroad and have a great lunch and drinks at The Freemasons Arms Again! Very nice food and service. Thanks to Javier and Susie! Make sure to try the Tommys margarita!
Amina Fajal . 2024-11-09
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Fantastic welcoming atmosphere but a bit dark. (- too dark to read the menu. We needed our phone torches) Food was good. Service was excellent. Staff were extemely friendly and helpful. Two of us had 1 starter, 2 mains, 1 hot drink and a dessert. We drank water. Our total was £80. Perfect place for a date night.
Natalie Shulman . 2024-11-08
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Food was amazing. Our waitress, Amy, took the best care of us. 🤙🏿
Sam Sandle . 2024-11-06
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Cracking beer garden with great food a stone’s throw from the Heath.
Sam Borni . 2024-11-04
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Great service from Ignas & Elisa. Thank you to chef Burgh. Tasty food, great price and good atmosphere.
Reuben John . 2024-11-03
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Excellent and friendly service. The food was devine.
Gunter Straub . 2024-11-03
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Great food and great service by Kiran and Alisa
gavin lawrence . 2024-11-03
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Great food even better service with a smile.
G S . 2024-11-02
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Alisa was fantastic, great vibes and very friendly x
Anais Roza . 2024-11-02
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Extra detail taken with kids meals
Sarah Dowse . 2024-11-01
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Took ages for the food to be served but we were warned In advance. Drinks delivery too very slow. Bar totally chaotic, no proper queue. A disgrace. Table service by Max and Alina was very good and honest
chetan wagle . 2024-10-30
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It was a lovely date night spot! Susie looked after us very well.
Georgina Bartlett . 2024-10-30
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Such a lovely evening! And thanks to Susie with great service and friendly smiles
Ella Sandle . 2024-10-30
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What a great dinner at Freemasons arms, the food was delicious and the service was attentive. Anna and Susie really cared and truly made sure we had a great experience . We will definitely come back ! Thanks so much
Filipe Tony . 2024-10-28
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Wonderful food and lovely autumnal atmosphere. Considering the pub was very very busy, Susie and Orla were brilliant and very attentive. Susie was very personable and madd the experience personal!
Amy Judd . 2024-10-27
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Food is delicious and service done by sai is great
Santosh SIDDANI . 2024-10-27
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Pub ambience is great food is delicious service done by sai is great
Santosh Siddani . 2024-10-27
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The ambiance was awesome the service was superb by Sai teja
Niharika Mantha . 2024-10-27
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Probably one of the best draught selection I have come across at a pub in London. Plus, if you want an even better experience make sure Ignas is serving you. Legend!
Alex Negru . 2024-10-27
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We were a very large group (almost 30 people) and we booked the Hampstead Room for our party. Everything was amazing from the food to the service and venue. I absolutely recommend it!
Ana Reis . 2024-10-27
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Wonderful food and great service, haven’t been in years and it’s been a lovely visit.
Heidi Lerner Rearden . 2024-10-27
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Susie was a great waitress, very kind and welcoming
Isabelle Coughlan . 2024-10-27
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Ola and Susie were great! Food from Bugra was delicious
Matt McNiece . 2024-10-27
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We had a table booked for 2:45pm for Sunday lunch and upon arriving were made to stand and wait for 15 minutes, the table wasn’t ready until 3pm. The food then took an hour and a half to come. They were so slow that I had a low blood sugar turn and when the food did arrive it wasn’t worth the price - the potatoes were so tough. The service was terrible, no communication and when we asked staff things they forgot and wouldn’t do it. At the end, the girl who took our payment asked us to leave a review if it was positive and not to bother if it was negative. A very disappointing experience that ruined my Sunday.
Charlotte James . 2024-10-27
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Elegant, roomy pub restaurant away from the madding crowds
Michael Bundy . 2024-10-27
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I believe I was being served by someone called bignas. Really nice guy and poured a great pint too. Great service will definitely return
Brandon Robinson . 2024-10-27
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Good atmosphere, waiters were welcoming but food was very average
angela saidi . 2024-10-27
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Great food, friendly staff. Would recommend
Steve Lee . 2024-10-26
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Had a very nice experience overall - delicious food, attentive staff and great environment. Definitely will go again!
Sunshine . 2024-10-26
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Had a great Sunday lunch here, the roast beef was amazing.
Chris Gregory . 2024-10-26
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Best food I’ve had in a long time, staff were excellent and would highly recommend
Karley Weir . 2024-10-26
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Ended up at this pub on Sunday walk, food was good and great service.
john keay . 2024-10-26
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First time visiting here and really glad we did. The burger was delicious and cooked to perfection. The staff were really friendly, creating a warm and welcoming atmosphere. Highly recommended!
Ady . 2024-10-26
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Terrible place. We were immediately made to feel unwelcome, and then had to wait for over 45 minutes for our food - fish and chips, a salad and a curry. The manager, Javier, was arrogant and condescending and trying to gaslight us, saying it was "only" 27 minutes. We shall not be back.
Martijn Bos . 2024-10-26
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Great food great setting and amazing friendly and helpful server Susie :)
caitlin west . 2024-10-26
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Always a good experience at The Freemasons - staff are friendly, food is consistently good and the garden is beautiful. Would highly recommend after a walk on the Heath.
Lucy Walls . 2024-10-26
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Food was amazing, good prices and the staff were very friendly and attentive! Atmosphere was good and everyone was welcoming.
Annie Manners . 2024-10-26
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Wonderful food, great service and lovely atmosphere. Excellent!
david scott . 2024-10-26
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Giorgia and Uche definitely brought the place to life to support our private event when understaffed! Recommended for any group or parties visiting for a good time
Roy Tan . 2024-10-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Nice atmosphere, great location, pretty establishment - but the service is exceptionally unwelcoming and rude to the point of it seeming almost like a comedy sketch! I'm so very sorry for being such a terribly tiresome burden for wanting a quick glass of wine. It had to be quick. It was quick, wasn't it? I shan't return!