Franks Hamburger House in South Northamptonshire

Can’t say I’m surprised as they only opened a couple of days a week before they closed the doors for the last time.Real shame,as the meals I’d had there were always good.

Visited for sons 20th birthday all ordered the same meal : classic burgers, onions rings and banana splits. The burger buns were saturated in pickled beetroot juice, were oily and sloppy, the onion rings were utterly disgusting - absolutely no seasoning what so ever and coated in ridiculous amounts of raw dough, the desserts.... appeared to be created by 3 year olds - comprising of a banana, what looked like a whole can of cheap whipped cream thrown from a height and 4 kilos of rank sprinkles. But the cherry on the top...... All of us were violently ill throughout the night and the following 5 days after. NEVER AGAIN WILL WE VISIT THIS APPALLING ESTABLISHMENT!!

Absolutely Appalling !! From the 55 minute wait for starters to arrive then watching the mains come out with the starters ( at that time wasn’t aware they belonged to us ) then left on the hatch for 35 mins just sat there getting cold - mains arrive wilted - plates untouchable as soo hot as been reheated - new waitress could hardly carry them. No manager to speak to and when questioned is that reheated food the kitchen staff said yes and smirked. The waiter wasn’t bothered sent the new young lady out to front a lie and basically laughed in our faces with phrases like “have a nice night sir” 9 years of being a customer and the “usual “ crew go above and beyond. Even the starter of wings was tasteless and disappointing and they are usually the main reason we visit !!

It took an hour from when we arrived to be served our food (it wasn’t busy either). The beef rib was tough and fatty. Even a steak knife wouldn’t cut it. The Seoul chicken wings were bone dry and tasted like burnt marmite. Chips also not very crisp. Onion rings looked amazing but lacked seasoning in the batter. We hadn’t been for a while and it used to be quite good. We won’t be returning. There are many good places to eat in the area so I would recommend going elsewhere.

Excellent Perfectly cooked craft burger, fries and onion rings. Good choice of hot sauce I chose beef, bacon and seasoned fries and onion rings

What a great find. After trying all the nearby places during our stay, we happened on Frank's. So impressed by the place, we booked a table for 4 for the next evening. Great menu, specials and drinks. Okay, not the cheapest, but the quality of the food and service shone out. Would definitely recommend.

Friday early evening, not long re-opened for indoor dining, Franks was quiet but was great to return. The burger menu , our favourite, had reduced but fortunately a number of burgers were on specials . Halloumi fries starter was tasty and generous. Mains - chicken , pulled brisket, burger tasty, well cooked. Service freindly and efficient. Only quibble is pickles with everything - seems to be worn as badge of difference, but assumes that everyone likes them (we dont') and same mix was served with starter and main- would have preferred a bit of salad. But can dfintely recommend for good qulaity, family dining.

Food was amazing, very clean and cool place ....will be back!!! Great vegan options tooooooo 😄 The owner looked after us and everybody else and he was a really nice guy.

We had a night in Northampton so on our way we looked up for somewhere to have lunch near to where we were staying. I found Franks Hamburger House. I read the various reviews some poor and some excellent. I know you’ll always get differing opinions so I decided to book online. This was simple and confirmed straight away. Upon our arrival, the smell coming from the restaurant was amazing. The venue looked clean and inviting. We were met by a young waitress who was very polite and took us to our table. There were a few people in there but more people arrived. She eventually got some help as she was doing all the serving and making drinks. This in no way effected how she was serving anyone. I thought she was an exceptional employee. We were very impressed with the layout and decor. Lovely tables and nicely presented. The waitress allowed us some time and was polite and courteous. We ordered our meals, which were for 5. I had the Beef Encounter which was excellent, lovely flavours coming from it. The burger was not dry but nicely cooked. The only thing I would suggest is the choice in way it can be cooked, rare, medium or well done. I also ordered some onion rings. I have to say these were the best I have ever had. My sons each shared the Franks Platter which they both enjoyed and cleared it all. My sons girlfriend had the Original Clucker and she cleared her plate, which proved it must have been good. The other reason I chose this restaurant was that there were options for vegetarians. She chose, I don’t Clucking Believe it and again she cleared her plate showing that it was enjoyable. We all had enough so didn’t have any dessert. The bill came out and it was very reasonable. I would recommend this restaurant to anyone in the area. Give it a go.

Staff were really helpful. No vegan options for pudding but you wouldn't expect to have pudding when there so much on offer as a main course.

Take away - great burgers and plenty of chips. Burgers are big and tasty. Chips are Christy and coated/dusted with a nice smoky like paprika dust. Salad freshly prepared. Even the mini Franks burger was massive.

Came with my family! It was absolutely perfect. I had the best 10oz rump I've ever had and there were no complaints from anyone else I came with! Brilliant food, service pace was great! Overall excellent!

Popped in for a quick bite before Cinema. Not very busy when we arrived but more did turn up as it late afternoon on a Friday. Food still good and friendly service...

We've always enjoyed Frank's, often pop in for lunch as it's great value for good food. When asked where I fancied for a belated birthday treat with the family, as I wanted a burger where better than Frank's. We messaged online to book a table, no reply. It wasn't an issue as the restaurant only had 2 other tables taken for dining on Sunday evening when we arrived. We sat and waited, we asked to order but setting tables and holding up the bar was more important at the time. Both teenagers ordered milkshakes, these used to be awesome. Instead they described what arrived as melted Mr Whippy with the same sauce you pour on these ice creams. It was sugary with no flavour. My daughter left hers and asked for water instead. The plate of wings were okay, I got the insanely hot one and as I had ordered this was only fair. They were messy so we used our napkins and these were never replaced. The burgers came and they were average. My Steelback would have been great if it wasn't for the layer of leather inside I couldn't bite through. Transpires this was a nacho? The others didn't finish their burgers as they just weren't very tasty. There was no mention of unlimited fries, maybe that's finished? The deserts used to be great however both teenagers were so disappointed with everything so far their request was to go home and eat Ben and Jerry's instead. We asked for the bill, the machine kept losing contact, the waitress complained it always does this (then why not do something about it!). It was just shy of £70 for four burgers, four drinks a sharing plate of 10 wings and awful service. Not again thank you, Northampton has many great places to eat, I couldn't recommend this as a place to dine of an evening with family.or friends. For a light lunch however it's still an option.

Went for lunch with my husband and son. Food was good and plenty of it, restaurant was clean and the staff were welcoming and polite. Would definitely go again.

Nothing to fault all amazing, service, food, cost, atmosphere love coming here with my family visit frequently

Place was empty I asked where we should sit was told anywhere , chose our 2 seats was told not there , we should have left then, meal was ok not much salad Luke warm burgers nothing special , 2 meals 3 drinks was just...

unusually quiet when we visited today although more people came before we left. Excellent food, excellent service. Bottomless bucket of chips (although the initial portion is quite large enough), or alternatively the chips can be substituted with a salad. The salad I had was not...

Loved the place, the interior looks great and the staff were amazing, the home made burgers were absolutely fantastic, will defo be going again

Kym is back 😀. Food has improved and service was amazing as it always was with Kym there. Popped in at 2 on Tuesday, wasn’t even sure it would be open but it was. The food is nearly back to its previous high standard and...

Really good atmosphere - and attentive staff. Food tasty, plenty of chips, and the rest of the party seemed to enjoy their desserts!

The choices were good for a burger restaurant and chicken wings, nachos and garlic bread were tasty. Burgers lacked that little extra that should be in home made food and they tasted a little bland. Wine choices limited but adequate. Service a little slow on...

Staff doing their best but it wasn't busy and we didn't have our attention drawn to the other menus available. Service was friendly and reasonably quick - bearing in mind that it wasn't busy A group of males came and were very boisterous but we...

Popped in early on Friday evening and the place was lively but not overly busy which was nice. Waiting staff great and menu was sparse between Chicken & Beef but sound. My better half had the Pig Out and I settled for the Swashbuckler. Both...

Great choices, and delicious chips! Staff very friendly and helpful. All freshly made, in your view if you want to look

A really average experience all round. Been a while since i have been to Franks and never at Billing. I wouldn't rush back. The food was really average. They used to be all about the burgers when opening but feels like they offer a lot...

Visited for Sunday lunch, what a great choice, the meals were really excellent, we all had various burgers and wraps and loads of fried. We did go for the chicken wings and just be warned the one hot wing is really hot!! Highly recommended.

This place has the best steak in town absolutely delicious and not expensive. Love this restaurant great food every time and service is quick and waiting on staff are friendly. Nice atmosphere.

Fab for a family meal, quick lunch or evening dining. Consistently nice food with friendly staff. Even the takeaways travel well.

Visiting from Kent, my family took me for dinner here. Found the food to be delicious, nice burger, not the best I've had, but still very good. Nice Haloumi side & plenty of nicely seasoned fries. I'll be back.

Very disappointed with the burgers there, poor quality and barely edible. I was very encouraged by all the positive reviews, but unfortunately my experience was nowhere near the expectations.

Stumbled upon this quite by accident, were actually heading to harvester but saw this place instead. A warm friendly welcome on a very cold day. Lovely attentive staff, great value for money. Had the nachos with pulled pork for shared starter...absolutely the best nachos i...

What a cracking night. Me and my friends are out to eat once a month and decided to come to franks this time. Great food Unlimited fried And our waitress Amelia was on point. She was really chatty and was fine with the banter. Big...

My wife and I decided to go out to eat this evening on the spur of the moment. After a bit of discussion we decided we wanted steak. I had driven past Franks on many occasions as we live nearby and so decided to give...

Went here for a birthday meal . Waitress was stroppy and very moody and impolite . Acted like she couldn’t be bothered at all . Got all our orders wrong , couldn’t provide the correct cutlery because the washing up was backed up. Food was...

Came here with friends. The waitress was so rude we felt it ruined the evening. Need to train staff on people skills .

My girlfriend and I went on a Sunday evening and the food was lovely. The staff were happy to help and polite and the food hit the spot. Definitely value for money!

The kids love the burgers in this restaurant. Even though the family were noisy we were very quiet once we got our food. And boy was it worth the long wait, oh yes!!! Another fab night at Frank's. Well done to all the staff. Excellent...

Went to Franks whilst staying at Billing Aquadrome. One of those places you wouldn’t know was there - only came across it by chance! Smelt great before we got in. Simple decor and bench tables gave it a family feel. Had some great food with...

Went for the first time tonight. Very happy and helpful staff, delicious food and a nice atmosphere. Really good impromptu Friday night dinner.

Recommended by my boss. Nice drinks, love Grolsch. Food was great and fiancée had the Hallumi veggie option. Nice staff and great service.

Popped in for a quick lunch whilst visiting the area. Lovely little restaurant with a nice feel. We had a warm greeting and really enjoyed the food. Service was good. Would definitely go back.

The staff are very friendly and helpful the burgers are fantastic and excellent quality I’m very fussy this place is fantastic perfect

Nice place ,nice food and verry good customer service.The staff is verry friendly and there to help. Very profesional chefs

Had a nice meal meal here a few weeks ago. Won't be back. Myself and my partner walked in. We had left an answer phone message for a booking but no one called us back. Got there. A lady who appeared to be in charge...

Went to Frank's last night to celebrate a family birthday and we had a great time. The restaurant was very busy and we were one of a few large tables but the waiting staff did a fantastic job and nothing was a problem for them....

We had an excellent meal. The hamburgers were delicious. We had sweet potato chips which were lovely and crispy. The staff were friendly and checked on us regularly. We are definitely going to go back.

I have been to Franks before and enjoyed it and tonight We came as a large group for our works Christmas night out. We all ordered off the Christmas menu. The sharing starters came, chicken wings with various flavours which everyone enjoyed along with really...

Food very good. Service very friendly & accommodating. Pleasant atmosphere. Will be visiting again & would recommend.

I know this is a burger restaurant, it specialises and does the job well for providing amazing burgers. However, if there is one member of your party that fancies anything other than a burger then don't bother. Their chicken wraps contain more salad that chicken...

Called in for lunch, two of us, both had a sirloin steak, absolutely fantastic, cooked to perfection, great friendly service.

We took our 3 girls here for their birthday 12,15 & 18 along with family. Party of 9. We had heard good things but not eaten there ourselves even though it’s less than a mile from home. The ambience is nice, nice decor friendly staff...

This is not the sort of restaurant/ burger bar that I would normally choose, but as a guest at my teenage grandson's birthday do it was a surprising revelation. It is best described as a "Curate's egg" of a place. The décor is to say...

We used to love Franks at Billing - for the food, presentation and service - it was a real treat. Sadly something has seriously changed for the worst. Food was average (poor quality buns, overcooked burgers), service verged on rude (menus thrown down on the...

Went to Franks for the first time with my other half for my birthday. My other half had been before and had recommended it. We went when there was roadworks outside and the road was closed to thro traffic. I think a few people thought...

I had the lunch time chicken wrap with Let/mayo it said with salad and fries ? The other half had rump steak, mine was Lovely not sure about the chips were they to share or where they his with his steak if the waitress stayed...

Went here one saturday afternoon for some lunch and although being quite pricey the food was well worth it! Left feeling stuffed just from the main course. Will definitely visit again.

We used to love Franks - great chips, tasty food. Chips are now terrible - unseasoned, overcooked and being brought out on one plate for 2 people isn't really good. I had the burger with brie and onion chutney - there was hardly any brie...

Booked for Saturday night after the England match at Twickenham. Relaxed but lively atmosphere which we don't mind. Food ok - as you would expect from an American style diner. Friendly and efficient staff. Burgers good - plenty on menu to choose from. Also provide...

Today my family and I met here for lunch as we often do. My dad has Parkinson's and dementia and in his lucid moments he always asks to go here for nachos and be surrounded by his family. We have been coming as a family...

All food is still really nice yet they have changed how it is served. Taken away its uniqueness from other restaurants with the baskets and wooden boards.

Booked for Valentines Day 'deal' - £40 meal for two. The staff were very helpful and attentive - possibly too quick. We wanted a relaxing meal - and were in and out (three courses) in 1 hour and 5 minutes. The restaurant is pretty cool...

Love it here. My only qualm is that the seating is very hard and uncomfortable but the food and service are great.

What a shame! Part of the reason we used to love going to Franks for the 'experience' and novelty of the mini chip fryers on the side of your beautifully presented chopping board. Now you get a normal ceramic plate of food with the chips...

Very disappointed by the evenings meal as it was not up to the usual quality of presentation and ingredients. Burger came on plate not usual boards, no side salad or onion rings, just chips, burger and paper. Slightly better than burger king but not by...

Starter to share, real tortilla chips with chilli. Not like the salty ones from a packet, fresh made. So much better. Yummy. I had steak to follow, which was slightly overcooked. I like it rare, this was almost cooked right thro. But the meal was...

Me and my boyfriend came here a little while ago for a meal out. We chose this place after hearing how amazing it was. It is safe to say we left very disappointed. We came on a Tuesday night, it was not overly busy. The...

Hired out the BBQ pit for an 18th birthday great place, food was fabulous as always and plenty of it friendly staff and nothing was too much trouble highly recommend

Lovely quaint please to eat...Burgers are lovely with refillable chips. Was quite exspensive as with one drink each 6 of us ate with 3 desserts and came to over £100..t nice to go to as a treat

£5 For an elite cheeseburger crunchy fresh salad and tasty chips the lunch special is amazing value for money and local produce too.... im well impressed

Been meaning to visit for a while now ? Why have we left it so long? Would advise booking beforehand. Very basic seating arrangement like being back at Primary School😜 The food was very good big portions and my idea of heaven never ending chips😄😄...

We called in fairly early this evening, about 4pm and had a lovely meal again. We hadn't been in for a while and were pleasantly surprised. The burger was lovely, the chips were hot and crispy, overall an excellent meal and good value. The waitress...

We had never heard of this restaurant until my daughter had told us. So while we were staying at Billing Aquadrome we decided to book a table and give a go. The minute you walked in the door you sensed a lovely atmosphere. On arrival...

Celebrating GCSE results with family Friendly & efficient staff coping with lots of drinks & food orders They gave free desert to celebrating student which was a lovely touch Asked about the change in the type of chips they now serve and had an honest...

Very warm friendly welcoming from the host. Attentive and quick to get our drinks and then our food order. Love that the food is produced and bought in locally. Burgers were great and very tasty and filling! Bottomless fries not necessary as our meals were...

Only 2 staff working today (1xfront of house, 1 chef in the open kitchen. Lovely and clean, fast service, excellent quality food, previous reviews state high price but lunch menu items £5....main menu was reasonably priced for the quality you receive. Food was hot, tasty,...

I popped in here for lunch one day as we had been passing, I've been here on several occasions in the evening and had a lovely meal. only to find today when we went in they can supply you with a gluten free bun but...

Excellent, friendly service, large potions of tasty hot food and excellent value. Great rustic seating and not at all cramped.

Franks is an ok place. I think more directed at the younger generation. Seating area is small with wooden benches (not that comfortable) and tables, pretty basic. Service is good menus given when shown to your seats and order taken promptly thereafter. I had a...

Walked in without a booking on Bank Holiday Sunday and had a table cleaned for us straight away. Service was great, food was great, I've never had issue to complain about Franks and this occasion was no exception. The falafel burger is an excellent veggie...

The food here is great and it always has a wonderful buzzy atmosphere because it's always full (so book early). All of the beef is locally sourced and the burger names relate to things in Northampton which is really cute. We have always had impeccable...

Went on a Friday about 6.30pm with my 2 kids, 10 and 13. We have been here about 5 times, we have a plate of nachos to start and then each have a "Little" Franks burger as we are not massive eaters. The nacho chips...

Nice relaxed atmosphere with good ambience. Just what you want from a burger house. Staff are friendly and attentive and the quality of food is high. There's also a good range of craft ales. Portion sizes are good with all you can eat fries! I...

Nice atmosphere here. Nothing overly pretentious; just what you want from a burger house. Staff are friendly and attentive and the quality of food is high. There is also a good range of craft ales. Portion sizes are good. I recommend the nachos to share...

I can't fault the food in this place - very tasty, my only gripe was the bench seating. - it all looks fantastic with the wooden rustic theme, but trying to enjoy my meal whilst sitting on a wooden bench is not my idea of...

Excellent food! Service and ambience good. Mid range price but value for money. Quite a varied menu, very tasty steaks, burgers and wings.

This establishment is now predominated by wood. Wooden tables and benches and food served on wooden boards. Look carefully. There is a lunchtime menu priced at 5pounds which we didnt see. The larger menu which we did see is a huge amount of different burgers...

Heard good things the burgers chips were horrible overpriced was better before a franks service was terrible

We were passing and thought we'd stop for something to eat. Place busy and friendly and didn't have to wait long before our order was taken. Drinks delivered quickly and despite being busy our food arrived in good time. The burger and twice fried chips...

Visited here today and what a fantastic venue😄The portion sizes were massive and no one complained about the food just the opposite complimented how nice it was. What made it nicer was all the ingredients were sourced locally. A quaint gimmick was naming the food...

Eaten here twice in the last month and really enjoyed the food and atmosphere both times. I especially like the chicken wings with BBQ sauce.

Fantastic burgers! Great atmosphere but what makes this place is the friendly, attentive staff Michelle in particular has amazing Customer Service thank you.

I had heard some brilliant reviews about this place and so thought we'd give it a try. It's a nice enough venue and clearly very popular as it filled up pretty quickly at lunch time. My wife and I both ordered burgers, chips and a...

This is a great restaurant and found by accident. The atmosphere is great. Servers nice. Not too expensive and best of all the food is fabulous!

I rang this restaurant to celebrate our anniversary. When we turned up there was no reservation under my name. Explained that the girl on the phone had gone to ask the manager for some advice. She came back reserved the time we asked. They said...

We have been here several times and never had a bad meal, the staff are always great and the food wonderful, plenty of choice and the burgers are full of value, also great value.

And the service was brilliant. 1st time I have been to Franks and it won't be the last. The food was lovely and the bottomless chips are brilliant if you want to share :)

Portion sizes have massively changed! The burgers are so much smaller and the toppings have been halved! Would rather spend my money else where as clearly the managers are becoming very greedy!! My burger was also extremely dry and all you could taste was the...

Booked for what I thought would be a decent burger and it was anything other than that. One burger delivered burnt to a cinder and one undercooked. As for the environment, it was very noisy and that was the sound system. It wasn't even a...

Best Burgers you'd find anywhere, nice surroundings, quick service and pleasant staff,our second visit there.