Frankies in Wigan

Takeaway order completely wrong order by a country mile. Ordered for one and looks like I got a families. Good look sharing the one sausage and egg McMuffin with no cheese (allergy). I can’t even eat the 4 McMuffin breakfast or 2 wraps as all have cheese on. Rang up complained kept saying hello can’t hear you until on the 4th time I said I know you can ****** hear me and she put phone down. 5th of ringing spoke to me and said I have go through just eats. So no brekkie and a 48hr wait see if I get refunded.

Always later than originally says and food warm to cold

Absolutely fantastic service! Fast arrival time, large portions, free garlic bread after spending a set amount pluss a very friendly delivery driver who even offerd help me with the door as was a lot to carry. 100% will recommend and be back

Once a beacon of convenience and affordability, McDonald's has devolved into a frustrating caricature of its former self. What was once a reliable go-to for a quick, cheap bite has become a bewildering labyrinth of broken promises, declining quality, and ever-inflating prices that mock its "fast food" origins. Let's start with the most egregious offense: the mythical "24-hour" McDonald's. These establishments, often advertised with glowing signs promising round-the-clock service, are a cruel joke played on the unsuspecting public. You roll up, weary and hungry in the dead of night, only to find employees milling about inside, lights on, and yet... an impenetrable barrier. "We're cleaning," "Our systems are down," "Just closed for a few minutes" – the excuses are as plentiful as the grease stains on their uniforms. Why advertise 24 hours if you consistently fail to deliver? It's a fundamental breach of trust that leaves customers fuming and their stomachs grumbling. This lack of transparency extends beyond the 24-hour farce. How many times have you entered the drive-thru lane, patiently snaking your way through the queue, only to reach the speaker and be informed that a crucial service – perhaps the drive-thru itself, or even the entire kitchen – is unexpectedly closed? There are no signs, no warnings, just a sudden, jarring halt to your plans and a colossal waste of your valuable time. This deliberate obfuscation is not just inconvenient; it's disrespectful to the customer. But perhaps the most galling aspect of the modern McDonald's experience is the alarming disconnect between its escalating prices and plummeting food quality. The days of genuinely cheap and cheerful sustenance are long gone. What was once a budget-friendly staple has steadily crept into the price territory of casual dining, all while the food itself seems to have taken a dramatic nosedive. Burgers arrive lukewarm and shriveled, fries are often limp and oversalted, and the once-iconic Big Mac feels like a shadow of its former glory. Paying restaurant-level prices for food that barely registers as palatable is an insult to the palate and the wallet. McDonald's, you've lost your way. You're no longer the dependable, affordable institution you once were. You're a frustrating exercise in dashed expectations, hidden closures, and increasingly expensive, decreasingly appetizing fare. It's time to either deliver on your promises or rebrand yourselves as what you've become: a mediocre, overpriced, and often unavailable purveyor of fast food that's anything but fast or good.

McDonald’s got order completely wront but courier tried best to help me sort it