Frankie & Benny's Eldon Square in Newcastle upon Tyne - Phone Number, Reservations, Reviews

I went to F&B with a group of 6 friends. Took us about 10 minutes to get seated and then got left for another 15 for drinks. Out drinks arrived then they took out food order. Food was bang average nothing special. We then had our plates cleared and waited close to 30 mins for desert order. We ended up getting the bill as it took ages . Then I had a service charge put on my card that was not on the bill. Don’t know if they are understaffed or not very attentive. Would not recommend!

Food was cold asked for again and still cold Lights flickering as bulbs where on way out No atmosphere No customer service Not very clean

Called for lunch with the family. The service was slow and the food was average. Ordered a burger and this came with a handful of fries. I would best describe it as bland and tasteless for the price. The rest of the family ordered chicken strips and pasta. Again, nothing special. The bill came to over £34 for a main, a side and a kids meal. Would I return? Probably not.

I cannot fault the place, from the friendly team to the stunning food and the short wait times too. We were served by Jordan who was great, nothing was too much, very friendly and polite. We will definitely be back.

After being let down with another venue we managed to get a table here. The restaurant wasn’t busy but then again it was getting close to closing time. Food was okay - nothing special but then again beggars can’t be choosers. Staff were very friendly though.

¡Tuvimos una comida deliciosa aquí el otro día! Los macarrones con queso y la pizza eran preciosos y mi novio realmente disfrutó de la hamburguesa vegetariana (incluso si robé toda la lechuga con mi bocado). Sin embargo, las papas fritas con queso cajún fueron definitivamente lo más destacado. Teníamos una encantadora camarera con largo cabello rubio, no entendí su nombre, pero hizo que la experiencia fuera aún más encantadora :)