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3.5

Based on 680 opinions finded in 1 websites

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Nº 569 in 736 in Oxford

Nº 8 of 14 Pizza & Pasta in Oxford

CUSTOMERS TALK ABOUT DISHES WITH..garlicpaycoffeebaconsaladpotatopizzacookedoldcheesesteakcreamchickenpastacalzoneonionribs
Score
OpinionsNoteTripAdvisor6803.5

comment_iconOpinions

They were quite under-staffed but they were quite quick with the drinks. Seemed quite friendly. Kevin looked after us well.

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James . 2024-08-08

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I am full of admiration for the team here. They have their 'match day' protocol down to a fine art. Limited menu but including a good variety meant food was served quickly and with a smile. 'The Boss' (according to his shirt) marshalled things efficiently and our server who I think was called Poppy was well organised helpful and charming. We didn.t feel rushed but were certainly aware how busy it was. Definite need to book on match days. Oh and by the way the food was great. I love their meatballs and enjoyed my very moist brownie. My wife enjoyed her ribs and was happy that they do a half rack

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Nick S . 2024-08-01

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Appalling behaviour by members of staff. Taking plates away from your table when you are still eating the meal of that plate. Issuing the bill as soon as plates were removed and not moving away from the table until the bill was payed. Would I recommend this place when you're visiting the leisure park? Absolutely no way!

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Julia R . 2024-07-16

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Amazing service by Kevin, and the food was amazing will be sure to recommend to our friends , cleanliness was up to the mark .

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Holyboy1980 . 2024-07-07

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Awesome place. Stopped here for some food before a film. First of all wanted to give a special mention to Coco. He makes you feel like family and brings that friendly feeling to the meal and makes you feel like a regular. Great guy !!! I choose garlic bread and mac n cheese and it was so good perfect meal after a good workout and I will be coming back.

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Ikechi . 2024-07-03

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We visited Frankie and Bennys yesterday for my daughter’s 8th Birthday. There was a range of ages from 8weeks old to 75 and the waiter absolutely accommodated for all! He was so pleasant and couldn’t do more for us. We had a lovely little corner of the restaurant. The food was great and more than what you could expect for a table of 16. It came out so quickly. He arranged a Happy Birthday sing along for my daughter. We were all very pleased with our experience and a particular shout out to the waiter. He was even so patient with us when we was splitting the bill. Thank you!!

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Emily C . 2024-02-11

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First ever visit to the chain. Okay nothing special, convenient for a meal before or after a film at the Vue. Easy access and plenty of free parking.

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ppoxonesq . 2024-01-13

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We always go before football when it is at its most busiest. Despite that the service is superb, staff friendly and really hardworking. The manager, The Boss 5, keeps his eye on everything happening and makes sure food is served quickly. Food is always fresh and tasty. Chefs work so hard and visibly relax and breathe a sigh of relief when kick off nears and I don't blame them. Shame can't move the whole team to the Kings Arms, Sandford on Thames where the opposite is true. Well done all, Happy New Year.

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Elizabeth B . 2023-12-30

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Got seated very quickly and with a warm welcome from a lovely server called poppy kindness who took our order quickly and as well as the food coming extremely quickly aswell, would come again!!

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Lara G . 2023-12-02

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Was out in Oxford today and I thought I should begin my day at Frankie’s in Sandford upon Thames.It was a wonderful Frankie and Benny’s,very friendly staff and quick and attentive service.Also the food was delicious too,the potato skins were the best Frankie’s potato skins I’ve ever had,they were extremely generous with the bacon and the cheese.Bacon was delicious,cheese was nice same as the spring onion and the potato skin was delicious.I loved the sour cream dip to the side.My main was delicious too,the smoky ultimate bbq half rack ribs were absolutely delicious and very smoky and ultimate indeed.Very meaty ribs too.The jacket potato was an amazing portion and tasted delicious too.All food was 10/10.The vibe was great and the decor was lovely too,all very clean.Also toilets were very spacious too and clean, in the men’s toilets there is a soap dispenser on the wonk and that needs urgent replacing!!!!!Also a very nice location by Kassam stadium,Hollywood bowl,vue,city mazes escape room and a mini golf place,also easy acsess to Oxford,Witney and Didcot and quite a few villages surrounding it.

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Bunmeetsworld243510 . 2023-10-22

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This place is great, the staff are really welcoming, friendly, and extremely helpful ( I'm disabled and use a scooter to get about, nothing was too much for them so very helpful a good choice of food loved their cocktails. I'd highly recommend this Place

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Jennifer B . 2023-10-21

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We were greeted by a rather rude hostess who told us the resteraunt was very busy, despite it being almost empty at the time, the service was quite rude throughout and the food tasted cheap and terrible. We felt very rushed throughout our meal. Would not reccomend

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Marcos H . 2023-08-14

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I always Love a F&B’s but this time our waiter Matteo was absolutely amazing! And not only that hilarious, I had the Caesar salad ( because I’m boring on a diet ) my husband had whole rack of ribs, cookie dough, and then another cookie dough, my son had chicken wings and chips and cookie dough, and my little one had pasta, and honestly everything was cooked amazing!! Deffo recommend coming here! If not for the food, because of the amazing staff, more so Matteo :) x

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Millie b . 2023-08-12

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Have never visited before and was not expecting much as people who I had told that I was going to Frankie &Benny’s with my grand daughter for a pre movie dinner were pretty negative about it. The service was quick and I chose a ‘safe’ lasagne. My grand daughter had a child’s meal and chose pizza and garlic bread. The lasagne was delicious and my grand daughter polished her meal off quickly too. The house white wine was very acceptable and we shared a Tiramisu dessert. Would certainly be happy to go back and we really enjoyed our meal. Staff were very pleasant and efficient. Oh and when we got the bill I was surprised to receive a discount on our meal because we were going to the cinema next door.

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baxterdaxter . 2023-06-05

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It was my girl’s birthday celebration with her friends. Staff were excellent and service exceeded expectations. Thank you very much. Filipa

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Filipa T . 2023-06-03

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We visited this restaurant with a class of Year 6s as part of a post SATs treat . Excellent quick service with 27 good quality two course meals out in less than 10 minutes of our arrival ( we had preordered ) Friendly and helpful staff who made us feel welcome and met the needs of all our children .

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helen n . 2023-05-19

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5 of us went for a leaving party. 4 of us ate, all 4 of us having 3 courses. Great value for money. Food hot, good portions. Tasted yummy. Service brilliant. Went on a Friday evening. Was busy and a great environment. Loved singing happy birthday to everyone . Recommend the ice cream and cheese cake. We are going to order for delivery very soon

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samandpaul2013 . 2023-04-23

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Made our 9 year olds birthday the very best! Great service, fantastic atmosphere and a huge special thank you to Fabian! We think you were amazing!

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P3710CAgracem . 2023-04-22

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Visited on a Sunday. It's wasn't very busy at the time the service was not good and very slow the food was sat waiting to be brought over to us for a long time. The restaurant isn't clean and the doors being smashed on the way in gives it a run down vibe. The food was tasty enough and the choice is very good. It's not somewhere I'm in a hurry to return to It's a shame because it used to much better and much more welcoming.

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sdP1587XW . 2023-04-13

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Today we were served by the head manager of the restaurant. Great hospitality, service and quality of the food. Would definitely recommend Frankie’s to those who love a quick but delicious meal.

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Maria P . 2023-04-13

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Great service from matteo and the rest of the staff, very friendly, food was great aswell and the food came really quick.

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Kevinkara1234 . 2023-04-13

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Today I was served my the manager Matteo. Highly recommend, had a lovely 2 course meal with excellent service and food. I am very excited for the next visit to this restaurant.

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Jessica R . 2023-04-13

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We came to Frankie and Benny's for dinner after our cinema trip. The restaurant is child friendly, have a good selection of food l, and Coco (our server) was so polite and friendly.

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Natalie M . 2023-04-09

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Superb dinner served quickly by Poppy, who was fantastic. We had the grill and steak, both were ample and delicious.

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J8219WXaliceg . 2023-04-08

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Served by coco and poppy at my daughters birthday. They made it really special for her and the food was very good and come out promptly.

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Climber20840989532 . 2023-04-05

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Visited with family for my wife’s birthday, good food and service. Pleasant surroundings and a good atmosphere. Thanks to Poppy who waited on us , gave us very good service with a smile, makes all the difference, she is a credit to the establishment

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KSJLS . 2023-04-02

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Better than expected food, apple crumble and custard not too sweet Amira our waitress was charismatic helpful and polite

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Alec M . 2023-03-29

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A suprisingly good experience at franky and bennys. Food was much better than expected but the best part of the experience was our fantastic waitress Amira, she was attentive, very welcoming and chatty and gave great advice on the men. Amira is clearly a caring...

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Hilton S . 2023-03-29

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Amira was our server and she was GREAT! She was one of the BEST servers I have ever experienced. She is a true asset to your business and deserves recognition! The food was great as well!

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elmatador40 . 2023-03-29

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A lovely experience and great atmosphere with happy service from Amira. She was the perfect waitress.

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J L . 2023-03-24

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Staff were so accommodating and great with young children. Food excellent. Service quick. Thoroughly recommend

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CazPhillips . 2023-03-19

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Came here for my sons 11th Birthday, with a few of his friends, we were served by Poppy who was very polite and helpful, would definitely come back

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L1685YZmarieb . 2023-03-18

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Good food at a reasonable price. Top service from Kristina. We would definitely come back again. Till next time

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Philip W . 2023-03-16

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Lovely service from Poppy, food came quickly and was well received by all. Portions were big, including the children’s portions and my Double Cheese & Bacon burger was MASSIVE! Quality of the food is higher than similar restaurants and the ambience is just right. Very...

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Matt K . 2023-03-15

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Great and delicious food. Fabulous and fast service. Very helpful waitress Poppy. Will be back soon.

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Dawids07 . 2023-03-12

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Very much enjoyed are trip to Frankie and Bennies. Had a three voucher and what can I say brill. Our server Poppy was amazing, very attentive and didn’t feel like anything was too much trouble. Checked back to see if the food was okay several...

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RLSumner2000 . 2023-03-12

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Lovely food and great service from Poppy Only down side was music a bit to loud when they play the birthday song

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EWatts1980 . 2023-03-12

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Pleasantly surprised. Food was good value and service was good voth from the meet and greet staff and our server, Poppy.

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JM_and_NJ . 2023-03-12

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Amazing service,especially impressed by Coco.He’s a great manager would make customers feel happy and my girl and her friends had an enjoyable birthday meal there. We recommend this restaurant for you.

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Bettyluotaylor . 2023-03-08

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Fantastic experience. Never been to Franky and Bennys before, but went with my daughter for her 12th birthday. They loved the food and the service was brilliant, especially Coco who went above and beyond to make sure we had the best time. Thank you so...

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Keith T . 2023-03-05

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Great Service! Amira was lovely & friendly. Enjoyed the food, vegan options ok 👍 Good place to go while car is getting valeted near by.

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339elenis . 2023-03-05

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Can't recommend enough, Restaurant looks so bright ,the staff is so friendly,the food was served so quick and it all been so delicious. Definitely recommend if you want to been served with care and have the best food experience. Thank you to Kristina and Coco...

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O2437KH_ . 2023-03-05

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I took my son after bowling for pizza and had a really good experience. The pizza was hot and tasty and our waitress Poppy did a first class job.

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kirks801 . 2023-03-05

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The most cheerfully staff and we'll cooked food. Definitely will visit again . The kids loving the open plan kitchen , watching the chef's behind. Pizzas and burgers are awesome. Well done

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817dimitard . 2023-03-05

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Everything about the food was 10/10. I was served by Narcisa who was very professional, polite and took her time to ensure I had a nice time. I would highly recommend this place.

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oluwatoyosim . 2023-03-04

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We were served by Narcisa and she was great!! We had everything we wanted and got it quickly. It was my daughters birthday and they made it very special with music and a cake we brought in. Definitely a 5 star evening

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F1745WAamyb . 2023-03-04

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I have to say the staff were very accommodating, we had a lot of attention. Food was served promptly. They all made a fuss when the cake came out. Special mention to Amira, very kind and brilliant with the kids.

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catherinecW8038QZ . 2023-03-04

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Poppy and Cristina looked after us so well! Not an easy table as we had 10 excitable 10 year old boys for our son’s birthday party! They were kind, friendly and efficient! Huge thanks to Poppy for her amazing service and to Cristina for alerting...

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clairetheteacher . 2023-02-26

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It’s ok… Staff were nice, bit off putting staff waiting nearby waiting to collect plates…sure it made me eat quicker…..

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Susie J . 2023-02-18

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Poppy was very attentive. The mac and cheese with the spicy sausage was great. Would come back again

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patrickmM2691AM . 2023-02-12

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Narcisa was really great, very attentive, friendly and knowledgeable regarding the menu. Checked in with us during our meal 10/10

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Seaside20374445375 . 2023-02-05

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Fabian was a great waitor, good service all round especially on match day! also great atmosphere for my mates birthday

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RyanHart18 . 2023-02-04

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Our Waitress (poppy) was great was very happy to help, great food, there was 13 of us different range of ages, everyone was happy

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O2604POdeniser . 2023-02-04

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Awesome and the team could not do any more Allergies… no problem… 10 kids… no problem Definitely recommended

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C5770TNsimonb . 2023-02-04

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Really quite disappointed. It also came down to just how much you want to complain and spoil the evening. Drinks order had an error on it. One pizza was returned as the base was burnt on at least 50%. The replacement really wasn’t that much...

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IanL731 . 2023-01-15

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We took my daughter to Hollywood Bowl for her 9th birthday and decided to pop into Frankie and Benny's for some dinner. It was a great decision as the food, cocktails and service was great and exceeded our expectations. It really made her (and our)...

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Claire K . 2023-01-05

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Visited Frankie & Benny’s this morning for the new launched breakfast menu, which was delicious, in a warm and cosy environment with friendly, cheerful and attentive staff.

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Simon M . 2022-12-09

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Visited today with 3 friends, top service. Staff were very accommodating, busy but quick service. Would definitely recommend. Cocktails were lovely

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ElishaJ123 . 2022-11-20

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I have to say that we had an amazing experience today. It was my daughters birthday party and we booked last minute. Coco was very accommodating and booked us in. The order was taken and they were very accommodating as some people arrived late to...

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rashdam2022 . 2022-11-20

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Awesome lunch meal upon arrival I was greeted by Cyra (who was brilliant and friendly all throughout the meal ) the food was delicious ( I ordered from the Xmas menu the Brie and pear salad & the Yuletide stuffed Turkey ) very much recommended....

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Ikechi1988 . 2022-11-15

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Service was perfect food was amazing. We tried the new Christmas menu and the food was lovely we had the Christmas burger. Kristina was very kind and her service was perfect !

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99nicholasn . 2022-11-14

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Took my daughter and grandson out for a meal Starter was cold and an alternative dip which we didn't want , waiting staff were very rude no apologies, was made to feel like we were causing trouble by mentioning about our food My daughters pizza...

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D4922WJamandaj . 2022-11-06

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Lovely service, wonderful atmosphere and food is very good! Thank you Giuseppe for being a great waiter 👍 Thank you Coco for being a great manager, we used our coupon thanks to their help, we appreciate it :)

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sarahhC2727SU . 2022-10-30

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Fast, family friendly, good atmosphere and great food. Would pop in here again… We were greeted by our lovely waitress (Kristina) and was quickly seated and offered drinks. Service was first class, and without having to chase (quite a rarity these days!) Only writing this...

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victoriapP8224XH . 2022-10-09

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The best Frankie and Benny's we have ever been at. Kristina greats us ,choose a really nice table next to the kitchen ,so kids really enjoyed watching pizza man doing his work. The food was served really quick, everything we have ordered was so delicious....

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817dimitard . 2022-10-09

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today we visited frankie and benny everything was absolutely brilliant. wonderful and fast service which was accompanied by delicious food.

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Seaside20374445375 . 2022-10-04

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Haven’t been for a while due to a poor experience previously but wow what a change! Our food was delicious and served quickly after ordering. We had a mix of burger, steak, spaghetti and a children’s meal and all were excellent. Children’s pizza got a...

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AnnetteJ03 . 2022-10-01

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Came to frankies today quiet ,enjoyable atmosphere ,the food was impeccable and the service was fast exactly what we expected

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355cristic . 2022-09-23

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Great food and service provided from manager Alex. Haven't been here for a while, but definitely will come Back as my burger was delicious and the atention of the manager serving me was outstanding!

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cornelb206 . 2022-09-23

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I ordered a Dirty Dog. It arrived very quickly which was suspicious. Bun was chewy like it had been microwaved. Overall didn’t taste fresh. My plate was a rectangular metal tray that was bent so spun round every time it was touched (say when cutting...

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OnAir42872413977 . 2022-09-01

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Terrible menu, stuck in time, vulgar burger like dog food, can't believe they are still going? The menu is like something from a Berni Inn

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941johna . 2022-08-23

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We came today as we were in the area and my daughter wanted to try an “Italian restaurant”. It was relatively quiet being in the afternoon. I ordered a spaghetti Bolognese, my partner and daughter a burger and the 4 year old a kids meal...

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Laura C . 2022-08-20

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Uncomfortable atmosphere, over priced and cold food. Resembles a school canteen where it’s all speed and money making. Staff were even heard complaining and swearing amongst themselves. Senior staff do not present themselves very well. Will not be returning!

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Bwcio . 2022-08-16

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Lekker gegeten, voldoende keuze. Goed van smaak en ook niet overdreven veel. Prima dus, aardige bediening lekker vlot

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868harryv . 2022-08-06

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The restaurant is a 5 minute walk from the Holiday Inn Express at the opposite side of the Kassam Stadium, ideal for guests of the hotel - recommend that you book as I did as there is a cinema next door. Food excellent and the...

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Philip D . 2022-07-15

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Only came here as it’s close to hotel. Staff surly and disinterested. Menu is very heavily carbs, carbs and extra carbs. The only relatively health choice is salad. I had the Crunchy Halloumi with Extra Salmon: what a disappointing ripoff. A couple of handfuls of...

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MadAxeMan494 . 2022-06-27

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We visited for my sisters birthday. The worker ‘Coco’ was so lovely to all of us and provided amazing customer service. He was wonderful to have as a waiter! Will be returning!

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fwest2004 . 2022-06-05

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4 of us visited for dinner in May. Only visited as was within walking distance of the Kassam Stadium Holiday Inn Express. Food average - decent enough at the price. Atmosphere - typical for the chain. Staff - brusque to the point of almost being...

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JoeCBansteadUK . 2022-05-24

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I would not recommend this restaurant I booked a table in here for me and my husband as I was passing true from Manchester as I walked in the guy that worked there said I’m not serving you I’m to stressed I taught the guy...

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Lulu040517 . 2022-05-12

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Booked a table for 4pm (myself & 3 kids) and was seated by one of the managers (very nice man). We were sat down at the table for around 10 minutes when he came and took our drink order….we was ready to order everything so...

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64beckyk . 2022-04-19

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Having had a great day at Crufts, Birmingham, my girlfriend & I thought this would be a nice place to book halfway on our journey home. We arrived at 19:10, having reserved our table for 19:15 (THIS WAS BOOKED ON MARCH 2ND, plenty of time...

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V1717XYjamest . 2022-03-12

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We had a great night out. The atmosphere was nice and the food was very good. What made a particular difference was the service. Our waiter Coco was brilliant. We never had to wait or make an effort to order our food and drink. He...

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Andrew M . 2022-02-22

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Went here for a meal on Sunday Evening Booked via the website and confirmed a special event Receive food with burnt bits from previous cooking. The grill would have benefited from a clean.. Service was at best ok To top it all, the waiter was...

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NeilDOxford_England . 2021-12-19

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Arrived and foot pump sanitiser empty. Looked around for more none available. None of the servers in masks (understand its optional in England now but not pleasant). Ordered the loaded potato skins starter and a drink. Meal arrived less than 4 mins later and before...

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SuzieSheep . 2021-11-10

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Seated in good time, but this is where the positives stop. Ordered 3 starters and 3 mains. Two starters turned up and no cutlery! Asked for some, and then had tonchase it as we waited about 5 minutes for the cutlery. Chased the Garlic bread...

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Barry M . 2021-10-15

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Where do I start... Booked a table for 21 over a week in advance so they would be aware of us. We all arrived and ordered from the menu, then the fun began when food was delivered. Food items were missing, one of our parties...

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willowtreekid . 2021-10-07

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Everything was great. The food, the atmosphere, and the staff, especially Coco, were fantastic. Thank you Coco!

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eugenia_fernandez . 2021-09-26

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Called for evening meal, after travelling all day. Booked via the app. Had been very busy we were told so some things were off the menu. What we did have was upto the usual standard.

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heatherem00 . 2021-08-02

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It was with some trepidation we booked a table after an afternoon enjoying other leisure facilities in the area. Previous experiences at other Frankie & Benny restaurants have been poor but this place was amazing. Food was hot and tasty. The staff were extremely efficient...

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Roguesbird . 2021-07-29

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Came here for our son’s 10th birthday, Izzy was brilliant and really made the meal. Food was good and thoroughly enjoyed our visit

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T586PVandyr . 2021-07-28

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Went here with my mum and sister after a loong day of travelling and a lot of stress, and even though we arrived at 9.30pm the manager made us feel welcome and said we could have food and drinks even though they were trying to...

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rsimmons73 . 2021-07-23

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Food was really good and the team was very good and patient with our little ones, thank you alex u done really well and very polite xx

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D7669WNlauraa . 2021-07-15

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Frankie & Benny's is in most places humdrum. It was kind of OK but the location makes to some extent a captive audience of guests from the nearby hotel. Food was OK but I am increasingly annoyed with servers in many places not listening to...

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John O . 2021-07-13

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All together a nice meal out, our waitress Jass was lovely and provided us good service ensuring everything was good with the food at all times. The food service was a little slower than expected as we was waiting 25 minutes for a starter. However...

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pheobeb405 . 2021-07-13

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Fab visit to Frankie and Benny's at the Ozone Leisure Park in Oxfordshire. The food was excellent and our waiter Coco was friendly and attentive, contributing to the lovely time we had.

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E1232GAandrewr . 2021-07-11

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The vegan burgers are very nice here, not fake meat but rather beetroot with aubergine which is a nice change from other places - amazing vegan mayo. The waiting staff were all polite and accommodating, including our waitress, izzy, who chased up our food for...

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alexhb309 . 2021-07-10

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A lovely after cinema meal out with my children and their friends. One of my children’s friends is gluten free so very impressed they had an entire gluten free kids menu. The service was great and when I was told that there was no more...

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CatherineJennie . 2021-07-10

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Very friendly place with amazing service by Coco. I really recommend this place for a very large Italian meal.

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danubiaadrianes . 2021-07-10

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Went here tonight our server was Ellie her service was amazing without a doubt 5⭐️ !!Food was really nice and quick 😊

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596kaleyt . 2021-07-10

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My brother went for the Covid jab next to the restaurant so we decided to pop in for some food! Excellent table service from a lovely waitress called Izzy ! Food arrived promptly and was all very tasty! Would definitely return again! :)

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jennyrV6438DA . 2021-07-10

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4.3

2544 Opinions

location-icon1 Norfolk Street
Pizza & Pasta
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Really enjoyed this place! Never been to any Pizza Pilgrims before and the unique name caught my eye. The pizza was quite different to a lot of others I’ve had before but was tasty nevertheless and I had a fun experience. It took a little while for the food to come out but there was 4 of us and it also allowed us to soak up the atmosphere so no complaints from me. Would go again and do recommend.

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4.5

3502 Opinions

location-icon21 Friars Entry
Pizza & Pasta
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Typical English pub with a good range of beer, including two gluten-free beers on tap!!!. All pizzas can also be baked on a gluten-free basis. Nice garden terrace, very nice atmosphere